Find work in Canada.

322,028 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 9 mins ago
A
Identity Analyst
ATB
Edmonton, AB · Calgary, AB
- Full-time
Thrive together: We want you - the unique, authentic you - to feel safe and celebrated at work. We're on a continuous journey to build the most flexible and inclusive programs.
Added 9 mins ago
A
Analyst/Associate, Corporate Banking, Structuring and Execution Team
ATB
Calgary, AB
- Full-time
Thrive together: We want you - the unique, authentic you - to feel safe and celebrated at work. We're on a continuous journey to build the most flexible and inclusive programs.
Added 53 mins ago
B
Financial Analyst, Engineering
Bombardier
Dorval, QC
- Full-time
At Bombardier, we design, build and maintain the world’s peak-performing aircraft for the world’s most discerning people and businesses, governments and militaries. We have been successful…
Added 53 mins ago
C
Lead Threat Intelligence Engineer
CapitalG
Toronto, ON
- Full-time
Clio is looking to build a dedicated threat intelligence capability. Today, adversary tracking, fraud pattern analysis, and abuse intelligence happen informally across a few teams. This…
Added 54 mins ago
EA
Sales Operations Analyst
EarthDaily Analytics
Vancouver, BC
- $55,000 to $80,000 CAD / year
- Full-time
…mining, insurance, and government intelligence. Our mission is to build the world’s most advanced change detection system to capture, analyze, and interpret global shifts in near…
Added 1 hour ago
RC
Senior Treasury Analyst
Randstad Canada
Toronto, ON · Etobicoke, ON
- $85,000 to $95,000 CAD / year
- Full-time
We have partnered with a leading North American organization seeking an agile, hands-on Senior Treasury Analyst to join their Corporate Treasury team. Operating in a balanced hybrid setup,…
Added 1 hour ago
S
GRC Analyst
SMARTFOX
Canada
- Full-time
We are looking for a GRC Analyst to support our Governance, Risk, and Compliance initiatives. This role is ideal for someone with a strong interest in cybersecurity, risk management,…
Added 1 hour ago
A
Senior Analyst
Aon
Montreal, QC
- Full-time
Aon Is Looking for a Senior Analyst, Client Information Management - Health Solutions Practice (anywhere in Canada).
Added 1 hour ago
A
Senior Analyst
Aon
Toronto, ON
- Full-time
Aon Is Looking for a Senior Analyst, Client Information Management - Health Solutions Practice (anywhere in Canada).
Added 1 hour ago
A
Senior Analyst, Products and Hedging Solutions
Aon
Toronto, ON
- Full-time
Aon is looking for a Senior Analyst, Products and Hedging Solutions.
Added 1 hour ago
A
Senior Analyst
Aon
Saskatoon, SK
- Full-time
Aon Is Looking for a Senior Analyst, Client Information Management - Health Solutions Practice (anywhere in Canada).
Added 1 hour ago
A
Senior Analyst
Aon
Vancouver, BC
- Full-time
Aon Is Looking for a Senior Analyst, Client Information Management - Health Solutions Practice (anywhere in Canada).
Added 1 hour ago
A
Senior Analyst
Aon
Calgary, AB
- Full-time
Aon Is Looking for a Senior Analyst, Client Information Management - Health Solutions Practice (anywhere in Canada).
Added 1 hour ago
A
Senior Analyst
Aon
Halifax, NS
- Full-time
Aon Is Looking for a Senior Analyst, Client Information Management - Health Solutions Practice (anywhere in Canada).
Added 1 hour ago
A
Senior Analyst
Aon
AB · Edmonton, AB
- Full-time
Aon Is Looking for a Senior Analyst, Client Information Management - Health Solutions Practice (anywhere in Canada).
Added 1 hour ago
A
Senior Analyst
Aon
Winnipeg, MB
- Full-time
Aon Is Looking for a Senior Analyst, Client Information Management - Health Solutions Practice (anywhere in Canada).
Added 1 hour ago
P
Cybersecurity GRC Analyst
Powerex
Vancouver, BC
- Full-time
…organization. We are looking for an experienced Cybersecurity GRC Analyst to take ownership of this function and work directly with the Director of Cybersecurity to mature our GRC…
Added 2 hours ago
YH
HRIS Data Management Analyst
York Hills Centre for Children Youth and Families
Aurora, ON
- $68,080 to $74,000 CAD / year
- Part-time
In collaboration with the Manager HR, the HRIS and Data Management Analyst works within the ADP Workforce Now (HRIS), keeping functionality current and ensuring the employee experience is…
Added 2 hours ago
Analyst, Static Data (1 Year Contract GWO)
Scotiabank
Toronto, ON
…continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility…
Added 2 hours ago
VN
Quality Assurance Analyst
Vitalus Nutrition Inc
Abbotsford, BC
- $56,000 to $60,000 CAD / year
- Full-time
…the trust of our customers every day. As a Quality Assurance Analyst, you'll play a key role in ensuring the safe, compliant, high-quality products we produce meet customer and regulatory…
Added 2 hours ago
Business Planning Analyst
Government of Alberta
AB
The Alberta Public Service works to build a stronger province for current and future generations. We make a difference in the lives of Albertans through rewarding and diverse career…
Added 2 hours ago
S
Technical Analyst
SaskTel
Regina, SK
- Full-time
Added 2 hours ago
NV
Technical Analyst (ID#5553)
New Value Solutions
Vancouver, BC · Greater Vancouver, BC
- Contract
New Value Solutions, a national IT consulting company, is seeking an Intermediate Technical Analyst to support IT infrastructure projects involving Windows Server builds, migrations,…
Added 2 hours ago
AP
Director, Financial Planning & Analysis
Andean Precious Metals Corp.
Toronto, ON
- Full-time
Build and maintain revenue, cost, and cash flow models and valuations for the company and its assets; run scenario and sensitivity analyses
Added 3 hours ago
TG
Senior Analyst, Investor Relations (12 Months Contract)
TMX Group
Toronto, ON
- $55 to $65 CAD / hour
- Full-time
TMX Group is seeking a highly motivated Investor Relations Senior Analyst to join our team. This role will play a crucial part in managing the communication and relationships between the…

Tecsys Inc.

Technical Support Analyst

Remote, Canada

Remote

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Workplace: Remote
Experience: Experience in technical support, help desk or a customer-facing support role (up to 3 years); recent graduates with internship or co-op experience are encouraged to apply
Posting language: English
Posted: Oct 2, 2026

Original job description

At Tecsys, the software we deliver keeps hospitals, pharmacies and distributors supplied with what they need, when they need it. Every role here connects to that outcome.

Why This Role Matters

As a Technical Support Analyst, you will join our Customer Care team, a team at the heart of keeping Tecsys customers’ supply chain operations running around the clock. You’ll be the first point of contact when a customer runs into an issue with Tecsys Elite: working cases from the ServiceNow queue, digging into logs, SQL and stack traces to find the root cause, and resolving what you can within Customer Care. When a problem reaches into integrations, infrastructure or custom code, you’ll coordinate with our internal teams to see it through, so every case you close keeps a customer’s operations moving.

What You’ll Be Part Of

Tecsys is trusted by mission-critical organizations in healthcare and distribution to power resilient, efficient and secure supply chains. We are a global provider of cloud-based, AI-driven software, publicly traded on the Toronto Stock Exchange (TSX: TCS).

Three values guide how we work. We earn trust daily by valuing the customer and acting with integrity. We build each other up by recognizing individual strengths and working as one team. And we explore boldly by staying curious and adapting for success.

You’ll join a culture driven by curiosity, continuous learning, and people who challenge what’s possible.

What You’ll Do

Own and work cases from an incoming ServiceNow queue, prioritizing and managing multiple issues at once
Troubleshoot simple to moderately complex issues across Tecsys Elite applications and integrations through log analysis, research and problem recreation
Write SQL queries and read Java-based code and stack traces to pinpoint root causes
Communicate clearly with customers, confirm the business impact of each issue and keep them informed through to resolution
Provide workarounds or alternate solutions when a permanent fix takes time
Escalate and coordinate with EBS, Cloud Operations and BI teams when cases involve infrastructure, custom code or other systems
Document solutions in the knowledge base and meet SLA commitments

What You Bring

You do not need to match every line below. If most of it describes you, apply:

A university degree or DEC in computer science, IT or a related field, or equivalent experience
Experience in technical support, help desk or a customer-facing support role (up to 3 years); recent graduates with internship or co-op experience are encouraged to apply
Strong SQL skills and the ability to read Java-based code, logs and stack traces
Excellent written and spoken English, with strong listening skills and the ability to explain technical issues clearly
A logical troubleshooting approach and the composure to manage multiple cases under pressure
Availability for a late shift (4 PM ET to midnight or 5 PM ET to 1 AM ET) or a weekend-based schedule (8 AM ET to 8 PM ET on weekends plus two weekdays); schedules are shared in advance

Fluency in written and spoken English is essential for communicating effectively with clients, suppliers, business partners, and colleagues outside of Quebec.

Why You’ll Love It Here

Remote-first flexibility and the trust to manage your own time
Benefits and vacation from day one
Pension plan with competitive employer contribution
Employee events and community initiatives
Room to learn, stretch and take on new challenges
Collaboration with global teams

We foster an inclusive workplace where everyone feels valued, respected, and empowered to thrive.

If this role fits what you are looking for, apply today. If you are not actively searching but want to hear more, we are glad to talk.

Apply today and discover what you could build, solve, and achieve with Tecsys!

Apply About employer

More about this job

Responsibilities

The Technical Support Analyst will manage incoming cases via ServiceNow, troubleshooting issues across Tecsys Elite applications and integrations. They will coordinate with internal teams to resolve complex infrastructure or code-related problems while maintaining clear communication with customers.

Requirements

Candidates should possess a degree in computer science or related field, along with up to 3 years of experience in technical support. Strong proficiency in SQL and the ability to read Java-based code and logs are essential for this role.

Skills

Technical support
SQL
Java
ServiceNow
Troubleshooting
Log analysis
Stack traces
Customer care
Supply chain operations
Communication
Problem solving
SLA management

Benefits

Remote-first flexibility
Vacation
Pension plan
Employee events
Community initiatives

Remote locations

Montreal, Quebec, Canada

Remote locations (standardized)

Montreal, Quebec, Canada

Visa sponsorship

Not detected in the job text

Keywords

Technical Support
ServiceNow
SQL
Java
Supply Chain
Cloud-based
AI-driven
Troubleshooting
Log Analysis
Stack Traces
Customer Care
SLA
Infrastructure
Integrations
Computer Science
IT
Remote-first
Healthcare
Distribution

Report this job