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Added 27 mins ago
Assistant Manager - Sherway Gardens
Lush Handmade Cosmetics
Toronto, ON
As Assistant Manager, you bring Lush’s Leadership Practices into all elements of your business interactions with customers, fellow staff and operations: Be Real, Be Curious, Lead…
Added 44 mins ago
LF
Assistant Manager - Sherway Gardens
Lush Fresh Handmade Cosmetics North America
Toronto, ON · Etobicoke, ON
- Full-time
As Assistant Manager, you bring Lush’s Leadership Practices into all elements of your business interactions with customers, fellow staff and operations: Be Real, Be Curious, Lead…
Added 45 mins ago
SI
Duty Manager Ramp, YYZ
Swissport International AG
Mississauga, ON
- Full-time
Under the direction of the Station Manager, the Duty Manager is responsible for efficiently and profitably managing and directing ramp activities, providing a safe, high-quality product…
Added 1 hour ago
HT
Financial Manager
Husky Technologies
Bolton, ON
- Full-time
Work closely with Human Resources to ensure that payroll and headcount are accurate in actuals and are reflected properly in the monthly forecasts and the annual budget. Provide further…
Added 4 hours ago
SA
Assistant Restaurant Manager
SSP America
Ottawa, ON
- Full-time
Join our team as an Assistant Restaurant Manager for Urban Crave in the Ottawa Airport!
Added 4 hours ago
S
Operations Lead - Full Time
sephora.com
Langford, BC
- $22.85 to $28.55 CAD / hour
- Full-time
Passionate about clients. Regularly act as the Manager on Duty within the store. Engage with Beauty Advisors and clients on the sales floor whenever possible..
Added 5 hours ago
LH
Job Title Coordinator
Lookout Housing + Health Society
Vancouver, BC
- Full-time
…Response (EWR) shelters. Under the direction of the Program Manager, this position provides operational oversight to ensure clientele receive pertinent services while supporting the…
Added 5 hours ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
The Manager, Digital Solutions, is responsible for the delivery and ongoing management of the City’s enterprise applications, digital solutions, and data and information management…
Added 5 hours ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Reporting to the Vice President, Corporate Services & Chief Financial Officer, the Manager, Finance, Performance and Analytics supports the hospital's strategic objectives, performance…
Added 5 hours ago
Manager, Payroll & Pension
ArcelorMittal
Hamilton, ON
Reporting to the Treasury Director, the Manager, Payroll & Pension Services is responsible for providing strategic leadership and governance over payroll and pension administration for the…
Added 6 hours ago
A
Director of Housekeeping
AccorHotel
Jasper, AB
- Full-time
Effectively and accurately managing payroll and departmental expenses of Housekeeping & Laundry Departments, within budgeted and forecasted guidelines.
Added 7 hours ago
HT
Financial Manager
Husky Technologies
Bolton, ON
- Full-time
Work closely with Human Resources to ensure that payroll and headcount are accurate in actuals and are reflected properly in the monthly forecasts and the annual budget. Provide further…
Added 7 hours ago
FH
Executive Lounge - Assistant Manager (Fairmont Gold)
Fairmont Hotels & Resorts
Lake Louise, AB
- Full-time
Added 7 hours ago
Finance Manager
Evergreen
Toronto, ON
Evergreen is seeking a Finance Manager to join our team.
Added 7 hours ago
DA
Indigenous HR Intern
Dilico Anishinabek Family Care
Thunder Bay, ON
- $49,804.45 to $58,264.16 CAD / year
- Contract
…retention, new employee orientation, benefits administration, payroll, data entry, collective agreement and policies compliance as well as additional administrative…
Added 8 hours ago
LJ
#2026-CO4- Coordinator
Life's Journey Inc.
Brandon, MB
- Full-time
…includes budgets, documents, reports and transactions (e.g. payroll, mileage & expenses), coordination of services (transport), as well as report writing, record keeping, overseeing work…
Added 8 hours ago
ST
Senior Accountant
Scout Talent
Vancouver, BC · Greater Vancouver Metropolitan Area
- $100,000 to $120,000 CAD / year
- Full-time
…team in Brisbane, Australia, and our North American General…
Added 8 hours ago
BC
Finance Supervisor
BSI Canada
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Reports to: Country Manager, BSI Canada (functional line to Group Finance, Shenzhen)
Added 8 hours ago
S
Operations Lead - Full Time
sephora.com
Toronto, ON
- $22.2 to $26.1 CAD / hour
- Full-time
Passionate about clients. Regularly act as the Manager on Duty within the store. Engage with Beauty Advisors and clients on the sales floor whenever possible..
Added 9 hours ago
ME
Contract Payroll Specialist – ADP Workforce Now
Miles Employment Group
Richmond, BC
- $26 to $32 CAD / hour
- Contract
Reporting to the Manager, Payroll & Benefits, you’ll support payroll administration for a large employee population, helping ensure employees are paid accurately and on time while…
Added 10 hours ago
DG
Office Manager
Dexterra Group
Mississauga, ON
- Part-time
Reporting directly to the Regional Operations Director (ROD) or delegate, the Office Manager plans, organizes and evaluates the operation of financial and accounting departments alongside…
Added 10 hours ago
HG
Fund Admin - Associate Director
HC Global Fund Services, LLC
Toronto, ON
- Full-time
…administrative tasks. As a Team Leader or Function-Specific Manager, Associate Director will oversee team performance, provide guidance, and ensure alignment with firm policies and…
Added 10 hours ago
LH
Coordinator
Lookout Housing and Health
Vancouver, BC
- Full-time
…shelter, and outreach programs. Under the direction of the Program Manager, this position provides operational oversight to ensure clientele receive pertinent services while supporting the…
Added 10 hours ago
EA
Treasury & P2P Manager
EarthDaily Analytics
Vancouver, BC
- $115,000 to $145,000 CAD / year
- Full-time
…looking for an experienced, Vancouver-based Treasury and P2P Manager to join our…
Added 11 hours ago
Coordinator
Lookout Housing and Health Society
Vancouver, BC
…shelter, and outreach programs. Under the direction of the Program Manager, this position provides operational oversight to ensure clientele receive pertinent services while supporting the…

TEEMA

Human Resources Analyst

Toronto, ON, Canada
North York, ON, Canada

Contract

Apply About employer

Applications open in a new tab.

Job details

Job type: Contract
Apply by: Apr 11, 2027
Experience: 2 years of experience in a customer service, HR, or administrative support role
Posting language: English
Posted: Oct 13, 2026

Original job description

Human Resources Operations Analyst

Our client is a global building automation company experiencing steady growth. They currently have an opportunity for a Human Resources Operations Analyst to join their team on a part time contract basis, based in the Toronto, ON area and supporting team members cross Canada. The contract is estimated to be six months in length, with possible transition to a full time permanent role.

The HR Operations Analyst is a key member of the Human Resources team responsible for providing first-level support to employees and managers regarding HR policies, procedures, systems, and programs. This role handles a wide range of HR inquiries via phone, email, and case management tools, ensuring accurate and timely resolution in a customer-focused manner. The HR Operations Analyst plays a vital role in maintaining employee satisfaction and supporting the efficient operation of HR shared services.

Key Responsibilities:

Respond to employee and manager inquiries related to HR topics such as benefits, payroll, timekeeping, onboarding, leave of absence, HRIS navigation, and general HR policies.
Provide accurate, timely, and courteous service via phone, email, or case management systems.
Research and resolve issues or escalate more complex cases to appropriate HR teams or subject matter experts.
Maintain and update employee records in the HRIS and ensure data accuracy.
Follow standardized operating procedures, service level agreements (SLA's), and internal controls to ensure compliance and quality.
Document all transactions and communications accurately in the case management tool.
Assist with routine HR tasks such as employment verifications, data entry, file maintenance, and generating standard reports.
Contribute to continuous improvement by identifying trends and recommending process enhancements.
Stay current on HR policies, procedures, and system changes to ensure accurate service delivery.
Participate in special projects, audits, and initiatives as assigned by HR leadership.

Professional Competencies:

Excellent customer service and communication skills (written and verbal)
Strong attention to detail and accuracy
Ability to manage sensitive and confidential information with discretion
Problem-solving and troubleshooting abilities
Team-oriented with a willingness to learn and adapt in a fast-paced environment
Organizational skills and ability to prioritize work effectively

Required Qualifications:

High school diploma or equivalent
Completion of an HR certificate/diploma and/or pursuing CHRP
2 years of experience in a customer service, HR, or administrative support role
Familiarity with HR systems (e.g., Workday, ADP, SAP) and Microsoft Office (Excel, Word, Outlook)
Basic knowledge of HR functions and terminology

Preferred Qualifications:

Associate’s or Bachelor’s degree in Human Resources, Business, or a related field
Experience in a shared services or HR Service Center environment
Bilingual (English/French or other languages) is a plus
Familiarity with case management tools (e.g., ServiceNow, Zendesk)
Working knowledge of employment laws and HR policies

Apply About employer

More about this job

Responsibilities

Respond to employee and manager inquiries about HR policies, benefits, payroll, timekeeping, onboarding, leave, and HR systems, resolving or escalating cases and providing timely, customer-focused support. Maintain accurate HRIS records and case documentation, complete routine HR administration and reporting, follow procedures and controls, and contribute to process improvements and HR projects.

Requirements

Requires a high school diploma or equivalent, completion of an HR certificate or diploma and/or pursuit of the CHRP designation, and two years of customer service, HR, or administrative support experience. Candidates should be familiar with HR systems and Microsoft Office, have basic HR knowledge, and demonstrate strong communication, accuracy, discretion, problem-solving, and organizational skills; a related degree and shared-services experience are preferred.

Skills

Customer Service
Written and Verbal Communication
Attention to Detail
Confidentiality
Problem-Solving
Troubleshooting
Organization
Prioritization
HRIS Data Management
Case Management
Microsoft Excel
Microsoft Word
Microsoft Outlook
HR Policy Knowledge
Process Improvement

Visa sponsorship

Not detected in the job text

Keywords

Human Resources Operations
HR Shared Services
Employee Support
Manager Support
Benefits
Payroll
Timekeeping
Onboarding
Leave of Absence
HRIS
Workday
ADP
SAP
Microsoft Office
Microsoft Excel
Microsoft Word
Microsoft Outlook
Case Management
ServiceNow
Zendesk
CHRP
Employment Verification
Employee Records
Data Accuracy
Service Level Agreements
Internal Controls
Employment Laws
HR Policies
Process Improvement
Audits

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