Total Rewards Manager

Total Rewards Manager

The Opportunity:

The successful candidate will work closely with senior leadership, Finance, and People & Culture partners to ensure total rewards programs remain competitive, equitable, compliant, and aligned with organizational objectives. This individual will provide strategic recommendations, introduce innovative approaches, and help deliver meaningful reward solutions that support employee engagement, retention, and long-term business success.

• Our Values:We Care – You demonstrate integrity and a genuine commitment to supporting colleagues, clients, and business partners. You establish trusted relationships, promote exceptional service, and help create an environment where individuals feel respected, supported, and appreciated.
• We Dare – You bring fresh thinking and are willing to challenge established practices to achieve better outcomes. You welcome change, explore new ideas, and actively seek opportunities to innovate and improve how work gets done.
• We Share – You believe in the importance of teamwork, open communication, and strong professional relationships. You welcome different perspectives, willingly share expertise, and collaborate across the organization to achieve common goals.
• We Deliver – You take responsibility for your commitments and consistently strive to achieve meaningful results. You demonstrate accountability, maintain high standards, and continually look for opportunities to strengthen processes and performance.

• What your day looks like:Lead and coordinate the organization's annual compensation planning cycle, including salary reviews, merit adjustments, and incentive award planning. Collaborate with Finance and other business functions to support compensation budgeting, forecasting, and financial planning.
• Oversee recurring and ad hoc incentive compensation and executive rewards processes, including stakeholder communications, vendor coordination, data collection and validation, incentive calculations, payroll submissions, and distribution of employee compensation statements.
• Manage the annual compensation benchmarking and salary survey process, conducting regular market assessments and translating compensation trends into recommendations that maintain competitive and equitable pay structures.
• Serve as Chair of the Job Evaluation Committee, ensuring established evaluation procedures are consistently applied, committee members receive appropriate training, and changes to job classifications, organizational structures, and position information are accurately maintained within the HRIS.
• Partner with external service providers to oversee the administration, governance, and ongoing effectiveness of the organization's employee benefits, disability management, medical accommodation, and retirement savings programs. Develop and maintain program documentation, employee resources, and educational materials to promote understanding and participation.
• Lead the continued development and implementation of the organization's employee recognition strategy and programs. Responsibilities include designing recognition frameworks, overseeing budgets, integrating recognition initiatives into the broader Total Rewards strategy, establishing performance metrics and KPIs, and engaging stakeholders through training and communication to strengthen a culture of appreciation.
• Monitor changes in employment legislation, compensation regulations, and market practices to ensure total rewards programs remain compliant with applicable requirements across Canada. Oversee organizational pay equity and pay transparency reviews, reporting, and regulatory filings, including data gathering, analysis, stakeholder consultation, education, and communication of findings.
• Act as a trusted advisor and strategic partner to senior leaders and People & Culture stakeholders, providing expert guidance and practical recommendations on compensation, benefits, recognition, and broader Total Rewards initiatives.

Requirements

• Your experience and skills:Bachelor's degree in Business Administration, Human Resources, or a related discipline, or an equivalent combination of education and relevant professional experience.
• Completion of, or progress toward, the Certified Compensation Professional (CCP) designation is considered an asset.
• Minimum of 7 years of progressive Total Rewards experience, including at least 2 years in a management-level Total Rewards position.
• Demonstrated experience implementing, administering, and enhancing enterprise-wide employee recognition programs, including solutions integrated with HRIS platforms, and contributing to the development of organizational recognition strategies.
• Strong proficiency with HRIS platforms, compensation analysis systems, and related reporting tools. Experience with compensation planning applications and Workday is considered an asset.
• Comprehensive knowledge of job evaluation methodologies, job families, salary structures, incentive compensation design, pay equity, and employee recognition programs. Experience establishing or implementing new job architecture and classification frameworks would be beneficial.
• Practical experience evaluating, administering, and improving employee health benefits, retirement savings, wellness initiatives, paid leave programs, medical accommodation arrangements, and executive perquisites.
• Advanced proficiency with Microsoft Office, particularly Excel, Word, and PowerPoint. Strong Excel capabilities are required, including the ability to analyze large datasets, develop complex formulas, prepare financial models, and produce meaningful management reports.
• Strong understanding of compensation market surveys, workforce analytics, pay equity requirements, pay transparency legislation, and related regulatory compliance obligations.
• Previous experience working within the financial services industry would be considered an asset.
• A proactive and resourceful professional who approaches challenges with curiosity, draws meaningful conclusions from multiple data sources, and converts complex findings into clear, actionable business recommendations.
• Demonstrated ability to develop and maintain inclusive, scalable, and sustainable Total Rewards programs that address current workforce needs while supporting future organizational growth.
• Strong influencing and relationship-building skills, with the ability to work effectively across departments, reconcile differing viewpoints, and establish alignment among diverse stakeholder groups.
• Excellent consultative and collaborative communication skills, with the ability to explain complex compensation and benefits concepts clearly to employees, managers, and senior executives.
• Strong business acumen and an understanding of how Total Rewards initiatives contribute to broader organizational priorities, including employee engagement, talent attraction, retention, and business performance.
• Effective project management, organizational, and prioritization skills, with demonstrated success managing multiple initiatives and delivering results within a fast-paced, deadline-driven environment.
• Proven ability to manage sensitive employee and compensation information with the highest levels of confidentiality, discretion, professionalism, and integrity.
• Excellent written and verbal communication skills in English are required. French bilingualism is considered an asset.