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Corporate Tax, Senior Manager
PwC
Calgary, AB
- Full-time
…tax obligations while managing the impact tax has on their business. You’ll advise clients on their local and overseas tax affairs, while acting as a strategic consultant related to…
Added 13 mins ago
ZG
Senior Commercial Account Executive
Zayo Group
Vancouver, BC · BC · BC - Vancouver - Clark Dr
- Full-time
The Senior Commercial Account Executive will develop and execute strategic account plans and multi-threaded prospecting and customer engagement campaigns designed to reach multiple…
Added 13 mins ago
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Senior Financial Analyst, FP&A
BlueCat
Toronto, ON
- Full-time
BlueCat is looking for a Senior Financial Analyst to serve as the FP&A business partner to our Sales, Professional Services, Customer Success, and Marketing leaders. You will own the…
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Regional Controller - NAM
ARC'TERYX
North Vancouver, BC
- Full-time
…entities globally. We partner closely with FP&A, GBS, and regional business leaders to deliver trusted financial reporting, drive governance excellence, and support the decisions that shape…
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PMO Manager Lead
Thales
Ottawa, ON
- Full-time
Location: Ottawa, CanadaIn fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and…
Added 13 mins ago
SL
VP, Internal Audit, Global Asset Management
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
Sun Life is seeking an accomplished audit, risk, or compliance executive to lead Internal Audit coverage for its global Asset Management businesses.
Added 13 mins ago
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Onboarding Project Manager, AVP
Morgan Stanley
Calgary, AB
- Full-time
…and inclusive leaders. We are committed to your growth and development, and your entire employee experience. We recognize that our people and culture are the keys to our success. We invite…
Added 27 mins ago
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Executive Director, Global Markets Resource Optimization
CIBC
Toronto, ON
- Full-time
…job-related knowledge, as well as geographic location and specific business needs. Our compensation philosophy supports ongoing growth and development, enabling progression within the…
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Manager, Global Technology & Operations (GTO) Strategy & Transformation
Manulife
Montreal, QC
- Full-time
…will lead analytical and transformation workstreams, develop business cases and executive insights, and help ensure initiatives deliver measurable outcomes across Technology and…
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Contract Management Senior Specialist
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
…relationships, optimizing third‑party performance, and enabling strong business outcomes through strategic sourcing, contracting, and partnership management. You will collaborate across…
Added 27 mins ago
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Sr Customer Success Manager - Oracle Health
Oracle
Canada
- $79,900 to $131,300 CAD / year
- Full-time
…high value relationship with the client. The Customer Success Executive (CSE) is a strategic, customer-facing leader responsible for driving value realization, partnership health, and…
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General Manager
Nors
Dartmouth, NS
…than 100 units and representation of leading brands in our business…
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Intern
Matrix Logistics (Supply Chain)
Cornwall, ON
- Temporary
…Internship Program. The goal of the program is to enhance student’s business acumen through continuous learning and networking opportunities. Each Intern will be considered for full-time…
Added 27 mins ago
Executive Assistant - Toronto
EY
Toronto, ON
We are looking for a dynamic person to join our Executive Assistant Group (EAG). EAG is our team of self-motivated EAs who support our Partners and are a key part of our Core Business…
Added 42 mins ago
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Account Executive - Leasing & Fleet Services
Kaizen Automotive Group
Leduc, AB
- Full-time
As an Account Executive - Rental Portfolio, Leasing & Fleet Services, you will be responsible for managing and growing an established portfolio of commercial rental accounts while…
Added 42 mins ago
Director Infrastructure & Cybersecurity
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Calgary, AB
Direct preparedness for significant technology and cyber incidents through tested response plans, executive exercises, recovery strategies, and coordination with business, physical…
Added 57 mins ago
Project Control Officer (PCO) & Process Governance
Vacances Air Canada Vacations / Air Canada Rouge
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At Air Canada Vacations, we’re in the business of making dreams travel. That’s why we offer vacation packages, tours, cruises and more tailored to everyone’s individual needs. We like to…
Added 57 mins ago
UO
Administration Coordinator
University of Alberta
Edmonton, AB
- Part-time
The Parkland Institute is hiring for an Administrative Coordinator. Reporting to the Executive Director of Parkland Institute, the Administrative Coordinator provides all day-to-day…
Added 1 hour ago
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Territory Executive - CANADA
Republic Services
Brampton, ON
- Full-time
POSITION SUMMARY: The Territory Executive is responsible for identifying leads, proactively and prospecting and selling new and profitable business within an assigned market that is…
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Senior Manager, Advanced Analytic, Insurance Model Validations (Quants)
TD
Toronto, ON
- Full-time
1~2 Exp working closely with key business or MD leaders to executive model development or validation plan, ensuring the optimal use of resources for competing priorities to deliver…
Added 1 hour ago
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Manager, Advanced Analytic, Insurance Model Validations (Quants)
TD
Toronto, ON
- Full-time
1~2 Exp working closely with key business or MD leaders to executive model development or validation plan, ensuring the optimal use of resources for competing priorities to deliver…
Added 1 hour ago
T
Vendor Manager II (IT Sourcing)
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 1 hour ago
T
Audit Manager II ( Business Intelligence Engineering)
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 1 hour ago
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Senior Manager, Treasury Data Integration
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 1 hour ago
T
Senior Manager, Data Science – Marketing Measurement & Analytics
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…

Teifi Digital

Program Manager

Vancouver, BC, Canada

$135,000 to $175,000 CAD / year

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Job details

Pay: $135,000 to $175,000 CAD / year
Experience: 8+ years of experience in program or senior project management, with a proven track record of leading large, complex, multi-workstream digital transformations
Posting language: English
Posted: Oct 29, 2026

Original job description

Role Overview

We are seeking an enterprise-grade Program Manager to lead Teifi's most complex, multi-workstream Shopify Plus initiatives. This role is dedicated to large-scale, strategic accounts that require formal program governance, steering-committee-level stakeholder management, and cross-project coordination across multiple delivery pods.

The Program Manager owns the macro-level health of the client engagement from inception through completion. You will ensure strategic alignment across all workstreams, safeguard financial health across the entire account portfolio, and maintain an exceptional client experience at the executive level. In this role, you will provide leadership, direction, and accountability to the Project Managers executing within your program, ensuring cohesive delivery. You carry full accountability for the high-level client relationship, macro-financial performance, and overarching success of the program.

Key Responsibilities

Program Setup & Strategy

Define and own the overarching program management plan, establishing macro-scope, business objectives, governance models, and delivery structures at inception
Lead program kickoff activities, driving alignment with executive client stakeholders, validating high-level scope, and establishing governance boundaries
Build and maintain the program charter, mapping workstreams, critical paths, project interdependencies, and success criteria across the full initiative
Establish stakeholder maps and communication plans, aligning key client contacts from operational working teams up to C-suite sponsors
Architect resource requirements across the entire program, partnering with discipline leads and Project Managers to optimize pod composition and capacity
Oversee program-level Discovery phases, ensuring outputs are comprehensive, aligned with business goals, and seamlessly translated into execution backlogs

Program Governance & Client Partnership

Establish, facilitate, and chair formal program governance structures, including client steering committees, executive status reviews, and cross-workstream leadership forums
Serve as the primary relationship owner for the client's executive leadership team, building deep trust and maintaining strategic alignment under pressure
Navigate complex, enterprise client environments, managing competing stakeholder priorities, organizational change, and corporate political dynamics
Partner with sales and account leadership to identify opportunities for account growth, surfacing new business needs and helping scope subsequent engagements
Own the formal change control process at the program level, evaluating the compounding impact of Change Requests (CRs) on the program’s macro budget, timeline, and resource pool

Program Delivery & Risk Management

Master-schedule the end-to-end program across all workstreams, managing critical path dependencies, and communicating timeline health to both client and internal executives
Provide leadership and direction to Project Managers within the program, holding them accountable to their project commitments and ensuring unified delivery standards
Monitor delivery velocity and health across all projects, proactively identifying and mitigating cross-workstream risks before they impact the critical path
Champion the program-level RAID log, ensuring risks, assumptions, issues, and decisions are aggressively tracked, escalated, and resolved
Facilitate macro-level alignment ceremonies, such as Scrum of Scrums and cross-pod syncs, to keep delivery leadership aligned
Orchestrate the program-level go-live and cutover strategy, coordinating with PMs and technical leads to ensure organizational readiness for launch
Serve as the ultimate internal escalation point for complex delivery blockers, client disputes, and cross-workstream conflicts

Financial Management

Own the financial performance and profitability of the entire program, tracking aggregate budgets, cumulative margins, and actuals across all associated SOWs
Review, validate, and consolidate project-level financial reporting from PMs, ensuring early identification of budgetary risks or margin erosion
Oversee milestone-based invoicing and collections across the program in alignment with MSA and SOW structures
Direct resource forecasting and capacity planning at the macro level, ensuring optimal utilization across the program ecosystem

Team, Process & Quality

Lead through influence and mentorship across cross-functional delivery teams comprising PMs, Technical Leads, BAs, QA, and Architects
Oversee aggregate delivery quality, ensuring cross-workstream outputs collectively meet Teifi’s standards and deliver the contracted business value
Contribute to the continuous evolution of Teifi's delivery playbook, bringing program-level methodologies and enterprise execution strategies back to the broader delivery team

Qualifications

8+ years of experience in program or senior project management, with a proven track record of leading large, complex, multi-workstream digital transformations
Deep experience within a digital agency, system integrator, or consultancy environment - mastery of SOW-based delivery, billable utilization, and margin management is essential
Proven ability to command a room of executive stakeholders, navigate enterprise politics, and deliver difficult messages while maintaining client trust
Extensive experience establishing and running formal program governance, steering committees, and executive-level reporting cadences
Strong financial acumen, with experience managing multi-million dollar program budgets, EAC (Estimate at Completion), and resource forecasting
Experience directly managing, mentoring, or holding accountable Project Managers or workstream leads
Background in e-commerce implementation (Shopify Plus is a significant asset) or large-scale enterprise systems integration (ERP, CRM, OMS, POS, PIM)
Deep understanding of agile frameworks scaled for the enterprise (e.g., Scrum of Scrums, disciplined agile delivery)
Exceptional communication, negotiation, and organizational skills
PgM, PMP, CSM, or equivalent certifications are highly valued

Benefits & Perks

Ongoing professional development through training programs, certifications, and peer mentorship
Hybrid work model depending on role, with a Granville Island office and free on-site parking
Flexibility in work hours designed to accommodate appointments and personal responsibilities
Comprehensive health and dental coverage in Canada, plus a health spending account
Paid office closure between Christmas and New Year’s
Regular team culture events, stocked office snacks, and a dog friendly workplace
Performance based bonus opportunities for full-time employees

We are an equal opportunity employer and love diversity at our company! We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.

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More about this job

Responsibilities

The Program Manager will lead complex, multi-workstream Shopify Plus initiatives by overseeing program governance, financial health, and strategic alignment. They are responsible for managing executive-level client relationships and providing leadership to project managers to ensure successful delivery.

Requirements

Candidates must have 8+ years of experience in program or senior project management within a digital agency or consultancy environment. Proficiency in managing multi-million dollar budgets, enterprise-level governance, and e-commerce implementations is essential.

Skills

Program management
Stakeholder management
Strategic planning
Financial management
Governance
Risk management
Agile methodologies
E-commerce implementation
Shopify Plus
Cross-functional leadership
Change management
Resource forecasting
Budgeting
Mentorship
Communication
Negotiation

Benefits

Professional development
Training programs
Certifications
Peer mentorship
Hybrid work model
Free on-site parking
Flexible work hours
Health coverage
Dental coverage
Health spending account
Paid office closure between Christmas and New Year’s
Team culture events
Stocked office snacks
Dog friendly workplace
Performance based bonus

Visa sponsorship

Not detected in the job text

Keywords

Program Manager
Shopify Plus
Governance
Steering Committee
Agile
Scrum of Scrums
SOW
EAC
RAID log
Digital Transformation
ERP
CRM
OMS
POS
PIM
PgM
PMP
CSM
Budgeting
Capacity Planning
Change Control
Stakeholder Mapping
Delivery Playbook
Margin Management
Billable Utilization
Cross-functional Leadership
Strategic Alignment
Project Management

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