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Added 10 mins ago
T
Specialized HR Manager
TD
Toronto, ON
- Full-time
Lead and manage end-to-end activities for the assigned portfolio, including day to day Compensation Advisory and counsel, complex compensation offers, competitiveness, and alignment to the…
Added 10 mins ago
T
Vendor Manager II (IT Sourcing)
TD
Toronto, ON
- Full-time
Our Technology strategy is transforming the face of our technology teams, our ITSS shared services capabilities, and the experience of our customers and colleagues. As we accelerate our…
Added 10 mins ago
T
Audit Manager II ( Business Intelligence Engineering)
TD
Toronto, ON
- Full-time
…enterprise risk frameworks and supporting the broader audit strategy. Lead and/or provide supervisory oversight to complex audits and ensure…
Added 10 mins ago
T
Senior Manager, Data Science – Marketing Measurement & Analytics
TD
Toronto, ON
- Full-time
The Senior Manager, Data Science – Marketing Measurement & Analytics will lead a team responsible for advancing how TD measures, understands and optimizes Marketing performance.
Added 10 mins ago
Intermediate Data Analyst - Value Partners Investments- 12 Month Term
The Canada Life Assurance Company
Winnipeg, MB
…understanding of Value Partners' organizational structure, advisor and client relationships, products and services, and the broader financial services industry. You will contribute to…
Added 26 mins ago
D
Shopping & Marketplace Strategist (Remote Canada) - Future Opening
Directive
Remote, Canada
- Full-time
- Remote
Lead Shopping and Paid Search & Social strategy and execution for mid-market and enterprise B2B manufacturers and distributors
Added 26 mins ago
D
Account Strategist, Commerce (Remote Canada) - Future Opening
Directive
Remote, Canada
- Full-time
- Remote
Lead Shopping and Paid Search & Social strategy and execution for mid-market and enterprise B2B manufacturers and distributors
Added 41 mins ago
C
Senior Solutions Engineer
ChapsVision
Montreal, QC
- Full-time
Added 41 mins ago
PL
AVP, Deal Pricing, Methodology & Proposition
Pacific Life Re
Toronto, ON
- Full-time
We are responsible for setting the investment strategy for funded transactions and seek to optimise this within our investment risk tolerances. We achieve this by working closely with the…
Added 41 mins ago
Senior Manager, HR Business Partner (Technology)
Scotiabank
Toronto, ON
As a strategic partner to business leaders, the Senior Manager, HRBP optimizes the people strategy and maximizes talent investment. With a deep understanding of business drivers and the…
Added 56 mins ago
TG
Analyst, Market Insights Intern
TMX Group
Toronto, ON
- $25 to $29 CAD / hour
- Full-time
This role reports to: Senior Manager and Squad Lead, Equities Trading & Analytics
Added 56 mins ago
T
Senior Audit Manager, (Business Intelligence & Analytics)
TD
Toronto, ON
- Full-time
The Senior Audit Manager, Business Intelligence & Analytics is responsible for leading the strategy, development, and delivery of business intelligence, management reporting, and…
Added 56 mins ago
BC
Project Director (Construction)
Broccolini Construction Inc.
Toronto, ON
- Full-time
A Project Director at Broccolini will lead project teams and own delivery of construction projects from preconstruction through closeout. As the senior day-to-day lead and primary client…
Added 56 mins ago
RJ
Senior Manager, Marketing Intelligence and Effectiveness
Raymond James
Toronto, ON
- Full-time
Provide strategic recommendations based on market insights to drive innovation, improved advisor experiences, and lead generation.
Added 56 mins ago
CD
Vice-président(e), Marketing & Billetterie – Spectacles internationaux et Amériques | Vice President Marketing & Ticketing – International & Americas Shows
Cirque du Soleil Entertainment Group
Montreal, QC
- Full-time
Added 56 mins ago
C
Frontend Javascript Developer Lead
CIBC
Toronto, ON
- Full-time
…multiple back-end systems. As the Frontend Javascript Developer Lead, you’ll assemble, implement and maintain easy, flexible, and personalized solutions that enhance the client experience…
Added 56 mins ago
C
Advice and Investing Platform Specialist
CIBC
Toronto, ON
- Full-time
Reporting to the Chapter Lead, the Advice and Investing Platform Specialist is responsible for identifying and advancing opportunities to optimize the client experience for the Savings and…
Added 56 mins ago
AC
Strategic Procurement Performance Analyst
Air Canada
Dorval, QC
- Full-time
Assist in the alignment of SLAs and KPI’s (operational and financial) with business strategy and operational execution
Added 1 hour ago
WG
Vice President, Real Estate Debt & Financing
Wealthy Group of Companies LLC
Montreal, QC
- $300,000 to $325,000 CAD / year
- Full-time
Our client is a well-established and highly diversified real estate investment and operating company with a substantial portfolio spanning Canada and the United States. The organization is…
Added 1 hour ago
SP
Media Buyer / Creative Strategist (Remote)
Sweat Pants Agency
Remote, Canada
- Full-time
- Remote
Own 4 to 6 DTC accounts as the strategist, the buyer, the creative lead, and the client's direct point of contact. Budgets run from $30k/mo to $1M/mo.
Added 1 hour ago
PG
Copywriter
Publicis Groupe Holdings B.V
Toronto, ON
- Full-time
As a Copywriter, you will support and sometimes lead the creative vision for our projects, ensuring high-quality visual output that aligns with our brand identity and objectives. You will…
Added 1 hour ago
PG
Art Director
Publicis Groupe Holdings B.V
Toronto, ON
- Full-time
As an Art Director, you will support and sometimes lead the creative vision for our projects, ensuring high-quality visual output that aligns with our brand identity and objectives. You…
Added 1 hour ago
SQ
AVP, Technology Lead - Digital
Sunlife Québec
Montreal, QC
- Full-time
The AVP Technology Lead – Digital is a strategic technology leader responsible for enabling, scaling, and modernizing Sun Life Canada’s shared digital platforms that support secure,…
Added 1 hour ago
A
Director, Player Experience Research
Affinity
Burnaby, BC
- Full-time
Our client, a global leader in interactive entertainment, is seeking a Director of Player Experience (PX) Research to define and lead the future of player insight across a diverse, global…
Added 1 hour ago
UG
Supervisor, Creative Services and Strategy (Temporary, Full-time) Vancouver
Union Gospel Mission (Vancouver)
Vancouver, BC
- Full-time
Reporting to the Manager, Marketing (MM) the Supervisor Creative Services & Strategy (SCSs) is responsible for overseeing creative strategy, the creative process and project management for…

Teifi Digital

Program Manager

Vancouver, BC, Canada

$135,000 to $175,000 CAD / year

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Job details

Pay: $135,000 to $175,000 CAD / year
Experience: 8+ years of experience in program or senior project management, with a proven track record of leading large, complex, multi-workstream digital transformations
Posting language: English
Posted: Oct 29, 2026

Original job description

Role Overview

We are seeking an enterprise-grade Program Manager to lead Teifi's most complex, multi-workstream Shopify Plus initiatives. This role is dedicated to large-scale, strategic accounts that require formal program governance, steering-committee-level stakeholder management, and cross-project coordination across multiple delivery pods.

The Program Manager owns the macro-level health of the client engagement from inception through completion. You will ensure strategic alignment across all workstreams, safeguard financial health across the entire account portfolio, and maintain an exceptional client experience at the executive level. In this role, you will provide leadership, direction, and accountability to the Project Managers executing within your program, ensuring cohesive delivery. You carry full accountability for the high-level client relationship, macro-financial performance, and overarching success of the program.

Key Responsibilities

Program Setup & Strategy

Define and own the overarching program management plan, establishing macro-scope, business objectives, governance models, and delivery structures at inception
Lead program kickoff activities, driving alignment with executive client stakeholders, validating high-level scope, and establishing governance boundaries
Build and maintain the program charter, mapping workstreams, critical paths, project interdependencies, and success criteria across the full initiative
Establish stakeholder maps and communication plans, aligning key client contacts from operational working teams up to C-suite sponsors
Architect resource requirements across the entire program, partnering with discipline leads and Project Managers to optimize pod composition and capacity
Oversee program-level Discovery phases, ensuring outputs are comprehensive, aligned with business goals, and seamlessly translated into execution backlogs

Program Governance & Client Partnership

Establish, facilitate, and chair formal program governance structures, including client steering committees, executive status reviews, and cross-workstream leadership forums
Serve as the primary relationship owner for the client's executive leadership team, building deep trust and maintaining strategic alignment under pressure
Navigate complex, enterprise client environments, managing competing stakeholder priorities, organizational change, and corporate political dynamics
Partner with sales and account leadership to identify opportunities for account growth, surfacing new business needs and helping scope subsequent engagements
Own the formal change control process at the program level, evaluating the compounding impact of Change Requests (CRs) on the program’s macro budget, timeline, and resource pool

Program Delivery & Risk Management

Master-schedule the end-to-end program across all workstreams, managing critical path dependencies, and communicating timeline health to both client and internal executives
Provide leadership and direction to Project Managers within the program, holding them accountable to their project commitments and ensuring unified delivery standards
Monitor delivery velocity and health across all projects, proactively identifying and mitigating cross-workstream risks before they impact the critical path
Champion the program-level RAID log, ensuring risks, assumptions, issues, and decisions are aggressively tracked, escalated, and resolved
Facilitate macro-level alignment ceremonies, such as Scrum of Scrums and cross-pod syncs, to keep delivery leadership aligned
Orchestrate the program-level go-live and cutover strategy, coordinating with PMs and technical leads to ensure organizational readiness for launch
Serve as the ultimate internal escalation point for complex delivery blockers, client disputes, and cross-workstream conflicts

Financial Management

Own the financial performance and profitability of the entire program, tracking aggregate budgets, cumulative margins, and actuals across all associated SOWs
Review, validate, and consolidate project-level financial reporting from PMs, ensuring early identification of budgetary risks or margin erosion
Oversee milestone-based invoicing and collections across the program in alignment with MSA and SOW structures
Direct resource forecasting and capacity planning at the macro level, ensuring optimal utilization across the program ecosystem

Team, Process & Quality

Lead through influence and mentorship across cross-functional delivery teams comprising PMs, Technical Leads, BAs, QA, and Architects
Oversee aggregate delivery quality, ensuring cross-workstream outputs collectively meet Teifi’s standards and deliver the contracted business value
Contribute to the continuous evolution of Teifi's delivery playbook, bringing program-level methodologies and enterprise execution strategies back to the broader delivery team

Qualifications

8+ years of experience in program or senior project management, with a proven track record of leading large, complex, multi-workstream digital transformations
Deep experience within a digital agency, system integrator, or consultancy environment - mastery of SOW-based delivery, billable utilization, and margin management is essential
Proven ability to command a room of executive stakeholders, navigate enterprise politics, and deliver difficult messages while maintaining client trust
Extensive experience establishing and running formal program governance, steering committees, and executive-level reporting cadences
Strong financial acumen, with experience managing multi-million dollar program budgets, EAC (Estimate at Completion), and resource forecasting
Experience directly managing, mentoring, or holding accountable Project Managers or workstream leads
Background in e-commerce implementation (Shopify Plus is a significant asset) or large-scale enterprise systems integration (ERP, CRM, OMS, POS, PIM)
Deep understanding of agile frameworks scaled for the enterprise (e.g., Scrum of Scrums, disciplined agile delivery)
Exceptional communication, negotiation, and organizational skills
PgM, PMP, CSM, or equivalent certifications are highly valued

Benefits & Perks

Ongoing professional development through training programs, certifications, and peer mentorship
Hybrid work model depending on role, with a Granville Island office and free on-site parking
Flexibility in work hours designed to accommodate appointments and personal responsibilities
Comprehensive health and dental coverage in Canada, plus a health spending account
Paid office closure between Christmas and New Year’s
Regular team culture events, stocked office snacks, and a dog friendly workplace
Performance based bonus opportunities for full-time employees

We are an equal opportunity employer and love diversity at our company! We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.

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More about this job

Responsibilities

The Program Manager will lead complex, multi-workstream Shopify Plus initiatives by overseeing program governance, financial health, and strategic alignment. They are responsible for managing executive-level client relationships and providing leadership to project managers to ensure successful delivery.

Requirements

Candidates must have 8+ years of experience in program or senior project management within a digital agency or consultancy environment. Proficiency in managing multi-million dollar budgets, enterprise-level governance, and e-commerce implementations is essential.

Skills

Program management
Stakeholder management
Strategic planning
Financial management
Governance
Risk management
Agile methodologies
E-commerce implementation
Shopify Plus
Cross-functional leadership
Change management
Resource forecasting
Budgeting
Mentorship
Communication
Negotiation

Benefits

Professional development
Training programs
Certifications
Peer mentorship
Hybrid work model
Free on-site parking
Flexible work hours
Health coverage
Dental coverage
Health spending account
Paid office closure between Christmas and New Year’s
Team culture events
Stocked office snacks
Dog friendly workplace
Performance based bonus

Visa sponsorship

Not detected in the job text

Keywords

Program Manager
Shopify Plus
Governance
Steering Committee
Agile
Scrum of Scrums
SOW
EAC
RAID log
Digital Transformation
ERP
CRM
OMS
POS
PIM
PgM
PMP
CSM
Budgeting
Capacity Planning
Change Control
Stakeholder Mapping
Delivery Playbook
Margin Management
Billable Utilization
Cross-functional Leadership
Strategic Alignment
Project Management

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