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Added 2 mins ago
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Product Engineer/Specialist
Teknion
Toronto, ON
- Full-time
Support Solidworks PDM (Product Data Management) Software Administration with the Manager of Product Support and IT (setup up accounts for new users, verify and assign proper permissions,…
Added 2 mins ago
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Assistant Store Manager - Cornerstone Lloydminster
Reitmans (Canada) Ltée/Ltd
Lloydminster, AB
- Full-time
Reporting to the Store Manager, join a team where your leadership will truly make an impact! As an Assistant Store Manager, you’ll help drive daily operations while motivating your team,…
Added 17 mins ago
Human Resource Manager-Critical Environments
Price Industries Limited
Winnipeg, MB
…in supplying air distribution, critical controls, and noise control…
Added 17 mins ago
Warehouse - Inventory Analyst
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Toronto, ON
Strong knowledge of inventory control and pull inventory systems.
Added 17 mins ago
Call Centre Supervisor
The Talent Team at Perimeter Aviation
Winnipeg, MB
Reporting to the Winnipeg Base Manager, the Call Centre Supervisor provides day-to-day oversight and operational support to inbound Call Centre Representatives and Leads, ensuring timely,…
Added 17 mins ago
SD
Merchandiser, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Full-time
Uses PDT and MMS Systems to perform daily tasks
Added 17 mins ago
SD
Merchandiser, Hourly Full Time Day
Shoppers Drug Mart
Hamilton, ON
- Full-time
Uses PDT and MMS Systems to perform daily tasks
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PM
Mechanical Superintendent - Downtown Calgary
Pitt Meadows Plumbing & Mechanical Systems
Calgary, AB
- Full-time
Pitt Meadows Plumbing and Mechanical Systems has been a leader in the industry for over 40 years. We specialize in pre-fabrication, modular systems and installation of large-scale…
Added 17 mins ago
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Manager, Validation Engineering
STEMCELL Technologies
Burnaby, BC · Canada - BC, Burnaby, Production Way, Onsite
- Full-time
…across complex operations? Join STEMCELL Technologies as the Manager, Validation Engineering, where you will lead a dynamic team, oversee robust Quality Assurance Validation strategies, and…
Added 17 mins ago
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Production Test Technician Level 3P
Rockwell Automation
Cambridge, ON · Canada Cambridge (Dundas)
- Full-time
Experience testing low-voltage drives, starters, motor control equipment, or industrial control systems.
Added 17 mins ago
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Restaurant Assistant Manager
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- Full-time
Support the Manager in balancing food quality, speed of service, guest satisfaction, and cost control.
Added 17 mins ago
AR
Restaurant Assistant Manager
A&W Restaurants
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- Full-time
Support the Manager in balancing food quality, speed of service, guest satisfaction, and cost control.
Added 17 mins ago
AR
Restaurant Assistant Manager
A&W Restaurants
Langford, BC
- Full-time
Support the Manager in balancing food quality, speed of service, guest satisfaction, and cost control.
Added 17 mins ago
AR
Restaurant Manager
A&W Restaurants
AB
- Full-time
Balance key goals including food quality, speed of service, guest experience, and cost control through effective oversight of operating systems.
Added 17 mins ago
AR
Restaurant Assistant Manager
A&W Restaurants
Kamloops, BC
- Full-time
Support the Manager in balancing food quality, speed of service, guest satisfaction, and cost control.
Added 32 mins ago
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Sr. Business Systems Analyst Specialist, TD Securities
TD
Toronto, ON
- Full-time
We are looking for an experienced Senior Business Systems Analyst to lead the Volcker regulatory reporting workstream within Market Risk Technology. This is a senior, hands-on role for…
Added 32 mins ago
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Maintenance Technician, Commercial Property Management (Victoria, BC)
Anthem Properties
Victoria, BC
- Full-time
Maintain access control and key control system
Added 32 mins ago
Branch Manager
Money Mart
Duncan, BC
…with customer service and branch operations. This is a working-manager role for someone who enjoys coaching a team, driving sales results, managing compliance and cash controls, and helping…
Added 32 mins ago
Project Manager, Power Delivery (Data Centres)
WSP
Toronto, ON
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Added 33 mins ago
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Dining Services Manager (2026-10992)
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Lloydminster, AB
- Full-time
The Dining Services Manager is responsible for the overall management of food services within the Residence. This includes meal planning and preparation, staff supervision, inventory and…
Added 47 mins ago
Warehouse Supervisor
HelloFresh
Calgary, AB
Factor Canada is seeking a Warehouse Supervisor to join our team at our Distribution Centre. Reporting to the Sr. Manager Production, you will lead a team of warehouse associates and leads…
Added 47 mins ago
S
Senior Design Manager - Transportation Group
Stantec
Markham, ON
- Full-time
…public spaces where we gather to the roads, bridges, transit systems, airports, and ports that connect us, our work touches everyday life. We bring together diverse perspectives and…
Added 47 mins ago
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Quality Control Supervisor
PepsiCo
Mississauga, ON
- Full-time
Ensures compliance with all quality management programs and food safety systems, such as HACCP (Hazard Analysis Critical Control Points), GMP (Good Manufacturing Practices), and Sanitation…
Added 47 mins ago
SD
Merchandiser, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
St. Thomas, ON
- Part-time
Uses PDT and MMS Systems to perform daily tasks
Added 47 mins ago
Manager - Primary Health Care
Nova Scotia Health and IWK Health
Sydney, NS
The Health Services Manager (HSM), Primary Health Care (PHC) is a member of the leadership team and is responsible for the operation, functioning and quality of the Primary Health Care,…

Teifi Digital

Program Manager

Vancouver, BC, Canada

$135,000 to $175,000 CAD / year

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Job details

Pay: $135,000 to $175,000 CAD / year
Experience: 8+ years of experience in program or senior project management, with a proven track record of leading large, complex, multi-workstream digital transformations
Posting language: English
Posted: Oct 29, 2026

Original job description

Role Overview

We are seeking an enterprise-grade Program Manager to lead Teifi's most complex, multi-workstream Shopify Plus initiatives. This role is dedicated to large-scale, strategic accounts that require formal program governance, steering-committee-level stakeholder management, and cross-project coordination across multiple delivery pods.

The Program Manager owns the macro-level health of the client engagement from inception through completion. You will ensure strategic alignment across all workstreams, safeguard financial health across the entire account portfolio, and maintain an exceptional client experience at the executive level. In this role, you will provide leadership, direction, and accountability to the Project Managers executing within your program, ensuring cohesive delivery. You carry full accountability for the high-level client relationship, macro-financial performance, and overarching success of the program.

Key Responsibilities

Program Setup & Strategy

Define and own the overarching program management plan, establishing macro-scope, business objectives, governance models, and delivery structures at inception
Lead program kickoff activities, driving alignment with executive client stakeholders, validating high-level scope, and establishing governance boundaries
Build and maintain the program charter, mapping workstreams, critical paths, project interdependencies, and success criteria across the full initiative
Establish stakeholder maps and communication plans, aligning key client contacts from operational working teams up to C-suite sponsors
Architect resource requirements across the entire program, partnering with discipline leads and Project Managers to optimize pod composition and capacity
Oversee program-level Discovery phases, ensuring outputs are comprehensive, aligned with business goals, and seamlessly translated into execution backlogs

Program Governance & Client Partnership

Establish, facilitate, and chair formal program governance structures, including client steering committees, executive status reviews, and cross-workstream leadership forums
Serve as the primary relationship owner for the client's executive leadership team, building deep trust and maintaining strategic alignment under pressure
Navigate complex, enterprise client environments, managing competing stakeholder priorities, organizational change, and corporate political dynamics
Partner with sales and account leadership to identify opportunities for account growth, surfacing new business needs and helping scope subsequent engagements
Own the formal change control process at the program level, evaluating the compounding impact of Change Requests (CRs) on the program’s macro budget, timeline, and resource pool

Program Delivery & Risk Management

Master-schedule the end-to-end program across all workstreams, managing critical path dependencies, and communicating timeline health to both client and internal executives
Provide leadership and direction to Project Managers within the program, holding them accountable to their project commitments and ensuring unified delivery standards
Monitor delivery velocity and health across all projects, proactively identifying and mitigating cross-workstream risks before they impact the critical path
Champion the program-level RAID log, ensuring risks, assumptions, issues, and decisions are aggressively tracked, escalated, and resolved
Facilitate macro-level alignment ceremonies, such as Scrum of Scrums and cross-pod syncs, to keep delivery leadership aligned
Orchestrate the program-level go-live and cutover strategy, coordinating with PMs and technical leads to ensure organizational readiness for launch
Serve as the ultimate internal escalation point for complex delivery blockers, client disputes, and cross-workstream conflicts

Financial Management

Own the financial performance and profitability of the entire program, tracking aggregate budgets, cumulative margins, and actuals across all associated SOWs
Review, validate, and consolidate project-level financial reporting from PMs, ensuring early identification of budgetary risks or margin erosion
Oversee milestone-based invoicing and collections across the program in alignment with MSA and SOW structures
Direct resource forecasting and capacity planning at the macro level, ensuring optimal utilization across the program ecosystem

Team, Process & Quality

Lead through influence and mentorship across cross-functional delivery teams comprising PMs, Technical Leads, BAs, QA, and Architects
Oversee aggregate delivery quality, ensuring cross-workstream outputs collectively meet Teifi’s standards and deliver the contracted business value
Contribute to the continuous evolution of Teifi's delivery playbook, bringing program-level methodologies and enterprise execution strategies back to the broader delivery team

Qualifications

8+ years of experience in program or senior project management, with a proven track record of leading large, complex, multi-workstream digital transformations
Deep experience within a digital agency, system integrator, or consultancy environment - mastery of SOW-based delivery, billable utilization, and margin management is essential
Proven ability to command a room of executive stakeholders, navigate enterprise politics, and deliver difficult messages while maintaining client trust
Extensive experience establishing and running formal program governance, steering committees, and executive-level reporting cadences
Strong financial acumen, with experience managing multi-million dollar program budgets, EAC (Estimate at Completion), and resource forecasting
Experience directly managing, mentoring, or holding accountable Project Managers or workstream leads
Background in e-commerce implementation (Shopify Plus is a significant asset) or large-scale enterprise systems integration (ERP, CRM, OMS, POS, PIM)
Deep understanding of agile frameworks scaled for the enterprise (e.g., Scrum of Scrums, disciplined agile delivery)
Exceptional communication, negotiation, and organizational skills
PgM, PMP, CSM, or equivalent certifications are highly valued

Benefits & Perks

Ongoing professional development through training programs, certifications, and peer mentorship
Hybrid work model depending on role, with a Granville Island office and free on-site parking
Flexibility in work hours designed to accommodate appointments and personal responsibilities
Comprehensive health and dental coverage in Canada, plus a health spending account
Paid office closure between Christmas and New Year’s
Regular team culture events, stocked office snacks, and a dog friendly workplace
Performance based bonus opportunities for full-time employees

We are an equal opportunity employer and love diversity at our company! We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.

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More about this job

Responsibilities

The Program Manager will lead complex, multi-workstream Shopify Plus initiatives by overseeing program governance, financial health, and strategic alignment. They are responsible for managing executive-level client relationships and providing leadership to project managers to ensure successful delivery.

Requirements

Candidates must have 8+ years of experience in program or senior project management within a digital agency or consultancy environment. Proficiency in managing multi-million dollar budgets, enterprise-level governance, and e-commerce implementations is essential.

Skills

Program management
Stakeholder management
Strategic planning
Financial management
Governance
Risk management
Agile methodologies
E-commerce implementation
Shopify Plus
Cross-functional leadership
Change management
Resource forecasting
Budgeting
Mentorship
Communication
Negotiation

Benefits

Professional development
Training programs
Certifications
Peer mentorship
Hybrid work model
Free on-site parking
Flexible work hours
Health coverage
Dental coverage
Health spending account
Paid office closure between Christmas and New Year’s
Team culture events
Stocked office snacks
Dog friendly workplace
Performance based bonus

Visa sponsorship

Not detected in the job text

Keywords

Program Manager
Shopify Plus
Governance
Steering Committee
Agile
Scrum of Scrums
SOW
EAC
RAID log
Digital Transformation
ERP
CRM
OMS
POS
PIM
PgM
PMP
CSM
Budgeting
Capacity Planning
Change Control
Stakeholder Mapping
Delivery Playbook
Margin Management
Billable Utilization
Cross-functional Leadership
Strategic Alignment
Project Management

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