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Added 11 mins ago
AU
Coordinator, Mental Health & Wellness
Algoma University
Brampton, ON
- $82,387 to $102,983 CAD / year
- Full-time
Algoma University has an existing vacancy in the position of Mental Health & Wellness Coordinator. Reporting to the Manager, Student Wellbeing, the Mental Health and Wellness Coordinator…
Added 11 mins ago
A
Manager, Global Practice and Delivery (Solutions & Services)
Acceldata
Kitchener, ON
- Full-time
We're looking for a Manager, Global Practice and Delivery to build, lead, and scale a global team of Solutions Consultants and Forward-Deployed Engineers responsible for enterprise…
Added 11 mins ago
TP
Senior Representative, CX Strategy Activation
Toronto Pearson International Airport
Toronto, ON
- Full-time
Reporting to the Manager, Customer Experience and Insights, you will activate Toronto Pearson’s customer experience strategy by embedding customer-centric practices, programs and governance…
Added 11 mins ago
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Global Mining Practice Business Development Leader
HDR
Burlington, ON
- Full-time
…sustained growth? HDR is seeking a Global Mining Practice Business Development Leader to lead client engagement, strategic account development, major pursuits and market growth across a…
Added 11 mins ago
H
Global Mining Practice Business Development Leader
HDR
Toronto, ON
- Full-time
…sustained growth? HDR is seeking a Global Mining Practice Business Development Leader to lead client engagement, strategic account development, major pursuits and market growth across a…
Added 11 mins ago
ES
Facility Manager - Toronto
Equans Services Canada & US
Toronto, ON
- Full-time
The Facility Manager is responsible for the overall management, operational performance, and financial oversight of the Public-Private Partnership (P3) Service Contract. The successful…
Added 11 mins ago
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Operations Manager
BGIS
Toronto, ON
- Full-time
▪ Tenant Engagement programs …. Lead and promote property initiatives, including sustainability and environmental initiatives
Added 11 mins ago
CG
Manager, Sales Governance and Operations
Calian Group
Toronto, ON
- Full-time
…systems optimization, and strategic initiatives while supporting organizational continuity through the development and maintenance of critical business knowledge, documentation, and…
Added 11 mins ago
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Architecte chargé de projet intermédiaire / sénior
Gensler
Montreal, QC
- Full-time
Dans le cadre de son engagement pour le développement professionnel, Gensler rembourse certaines qualifications professionnelles ainsi que les renouvellements et frais d’examen associés. De…
Added 11 mins ago
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Assistant Store Manager - Cornerstone Lloydminster
RCL - Reitmans Canada Ltd/Ltée
Lloydminster, AB
- Full-time
Reporting to the Store Manager, join a team where your leadership will truly make an impact! As an Assistant Store Manager, you’ll help drive daily operations while motivating your team,…
Added 11 mins ago
AG
Site Labour Relations Advisor
Aecon Group Inc.
Fort Saskatchewan, AB
- Full-time
Are intentional when it comes to investing in your development. We help you build your career and advance your skills through our Aecon University, tuition reimbursement, and Leadership…
Added 11 mins ago
WI
Project Manager, Power Delivery
WSP in Canada
Mississauga, ON
- Full-time
As a Senior Project Manager, you will play a key role in delivering complex power projects across Eastern Canada and beyond. Projects will vary in size and complexity and can include scope…
Added 11 mins ago
WI
Project Manager, Power Delivery
WSP in Canada
Toronto, ON · Etobicoke, ON
- Full-time
As a Senior Project Manager, you will play a key role in delivering complex power projects across Eastern Canada and beyond. Projects will vary in size and complexity and can include scope…
Added 11 mins ago
TU
Academic and Career Advisor
The University of British Columbia
Kelowna, BC
- $7,158.42 to $10,292.25 CAD / month
- Part-time
…responsible for not only providing academic support, but also student engagement programming to enhance academic and career outcomes. Advisors will work with students in all faculties to…
Added 11 mins ago
RC
Recreation Aide
Retirement Concepts
Kamloops, BC
- $27.92 to $31.64 CAD / hour
- Temporary
…other with respect and dignity. We invest in the growth and development of our teams to actively participate in the creation of memories and moments that matter to our…
Added 11 mins ago
H
Global Mining Practice Business Development Leader
HDR
Victoria, BC
- Full-time
…sustained growth? HDR is seeking a Global Mining Practice Business Development Leader to lead client engagement, strategic account development, major pursuits and market growth across a…
Added 11 mins ago
H
Global Mining Practice Business Development Leader
HDR
London, ON
- Full-time
…sustained growth? HDR is seeking a Global Mining Practice Business Development Leader to lead client engagement, strategic account development, major pursuits and market growth across a…
Added 11 mins ago
TC
Program Manager, Full-Time
Taproot Community Support Services
Nanaimo, BC
- Full-time
…and Youth with Support Needs (CYSN) frameworks, the Program Manager will be responsible for building a strong team culture, supporting staff development, implementing effective practices,…
Added 11 mins ago
CH
Project Coordinator
Covenant Health Canada
AB · Edmonton, AB
- Full-time
…support all phases of the project lifecycle, including scope development, scheduling, budgeting, procurement, contract administration, reporting, stakeholder engagement, commissioning, and…
Added 11 mins ago
H
Global Mining Practice Business Development Leader
HDR
Penticton, BC
- Full-time
…sustained growth? HDR is seeking a Global Mining Practice Business Development Leader to lead client engagement, strategic account development, major pursuits and market growth across a…
Added 11 mins ago
H
Global Mining Practice Business Development Leader
HDR
Richmond Hill, ON
- Full-time
…sustained growth? HDR is seeking a Global Mining Practice Business Development Leader to lead client engagement, strategic account development, major pursuits and market growth across a…
Added 12 mins ago
C
BOH Supervisor Windermere
Cineplex
AB · CPX Windermere & VIP
- Part-time
…energetic, experienced individuals who are looking for growth and development in the food and beverage…
Added 26 mins ago
H
Global Mining Practice Business Development Leader
HDR
Vancouver, BC
- Full-time
…sustained growth? HDR is seeking a Global Mining Practice Business Development Leader to lead client engagement, strategic account development, major pursuits and market growth across a…
Added 26 mins ago
WI
Project Manager, Power Delivery
WSP in Canada
Vaughan, ON
- Full-time
As a Senior Project Manager, you will play a key role in delivering complex power projects across Eastern Canada and beyond. Projects will vary in size and complexity and can include scope…
Added 26 mins ago
WI
Project Manager, Power Delivery
WSP in Canada
Toronto, ON
- Full-time
As a Senior Project Manager, you will play a key role in delivering complex power projects across Eastern Canada and beyond. Projects will vary in size and complexity and can include scope…

Teifi Digital

Program Manager

Vancouver, BC, Canada

$135,000 to $175,000 CAD / year

Apply About employer

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Job details

Pay: $135,000 to $175,000 CAD / year
Experience: 8+ years of experience in program or senior project management, with a proven track record of leading large, complex, multi-workstream digital transformations
Posting language: English
Posted: Oct 29, 2026

Original job description

Role Overview

We are seeking an enterprise-grade Program Manager to lead Teifi's most complex, multi-workstream Shopify Plus initiatives. This role is dedicated to large-scale, strategic accounts that require formal program governance, steering-committee-level stakeholder management, and cross-project coordination across multiple delivery pods.

The Program Manager owns the macro-level health of the client engagement from inception through completion. You will ensure strategic alignment across all workstreams, safeguard financial health across the entire account portfolio, and maintain an exceptional client experience at the executive level. In this role, you will provide leadership, direction, and accountability to the Project Managers executing within your program, ensuring cohesive delivery. You carry full accountability for the high-level client relationship, macro-financial performance, and overarching success of the program.

Key Responsibilities

Program Setup & Strategy

Define and own the overarching program management plan, establishing macro-scope, business objectives, governance models, and delivery structures at inception
Lead program kickoff activities, driving alignment with executive client stakeholders, validating high-level scope, and establishing governance boundaries
Build and maintain the program charter, mapping workstreams, critical paths, project interdependencies, and success criteria across the full initiative
Establish stakeholder maps and communication plans, aligning key client contacts from operational working teams up to C-suite sponsors
Architect resource requirements across the entire program, partnering with discipline leads and Project Managers to optimize pod composition and capacity
Oversee program-level Discovery phases, ensuring outputs are comprehensive, aligned with business goals, and seamlessly translated into execution backlogs

Program Governance & Client Partnership

Establish, facilitate, and chair formal program governance structures, including client steering committees, executive status reviews, and cross-workstream leadership forums
Serve as the primary relationship owner for the client's executive leadership team, building deep trust and maintaining strategic alignment under pressure
Navigate complex, enterprise client environments, managing competing stakeholder priorities, organizational change, and corporate political dynamics
Partner with sales and account leadership to identify opportunities for account growth, surfacing new business needs and helping scope subsequent engagements
Own the formal change control process at the program level, evaluating the compounding impact of Change Requests (CRs) on the program’s macro budget, timeline, and resource pool

Program Delivery & Risk Management

Master-schedule the end-to-end program across all workstreams, managing critical path dependencies, and communicating timeline health to both client and internal executives
Provide leadership and direction to Project Managers within the program, holding them accountable to their project commitments and ensuring unified delivery standards
Monitor delivery velocity and health across all projects, proactively identifying and mitigating cross-workstream risks before they impact the critical path
Champion the program-level RAID log, ensuring risks, assumptions, issues, and decisions are aggressively tracked, escalated, and resolved
Facilitate macro-level alignment ceremonies, such as Scrum of Scrums and cross-pod syncs, to keep delivery leadership aligned
Orchestrate the program-level go-live and cutover strategy, coordinating with PMs and technical leads to ensure organizational readiness for launch
Serve as the ultimate internal escalation point for complex delivery blockers, client disputes, and cross-workstream conflicts

Financial Management

Own the financial performance and profitability of the entire program, tracking aggregate budgets, cumulative margins, and actuals across all associated SOWs
Review, validate, and consolidate project-level financial reporting from PMs, ensuring early identification of budgetary risks or margin erosion
Oversee milestone-based invoicing and collections across the program in alignment with MSA and SOW structures
Direct resource forecasting and capacity planning at the macro level, ensuring optimal utilization across the program ecosystem

Team, Process & Quality

Lead through influence and mentorship across cross-functional delivery teams comprising PMs, Technical Leads, BAs, QA, and Architects
Oversee aggregate delivery quality, ensuring cross-workstream outputs collectively meet Teifi’s standards and deliver the contracted business value
Contribute to the continuous evolution of Teifi's delivery playbook, bringing program-level methodologies and enterprise execution strategies back to the broader delivery team

Qualifications

8+ years of experience in program or senior project management, with a proven track record of leading large, complex, multi-workstream digital transformations
Deep experience within a digital agency, system integrator, or consultancy environment - mastery of SOW-based delivery, billable utilization, and margin management is essential
Proven ability to command a room of executive stakeholders, navigate enterprise politics, and deliver difficult messages while maintaining client trust
Extensive experience establishing and running formal program governance, steering committees, and executive-level reporting cadences
Strong financial acumen, with experience managing multi-million dollar program budgets, EAC (Estimate at Completion), and resource forecasting
Experience directly managing, mentoring, or holding accountable Project Managers or workstream leads
Background in e-commerce implementation (Shopify Plus is a significant asset) or large-scale enterprise systems integration (ERP, CRM, OMS, POS, PIM)
Deep understanding of agile frameworks scaled for the enterprise (e.g., Scrum of Scrums, disciplined agile delivery)
Exceptional communication, negotiation, and organizational skills
PgM, PMP, CSM, or equivalent certifications are highly valued

Benefits & Perks

Ongoing professional development through training programs, certifications, and peer mentorship
Hybrid work model depending on role, with a Granville Island office and free on-site parking
Flexibility in work hours designed to accommodate appointments and personal responsibilities
Comprehensive health and dental coverage in Canada, plus a health spending account
Paid office closure between Christmas and New Year’s
Regular team culture events, stocked office snacks, and a dog friendly workplace
Performance based bonus opportunities for full-time employees

We are an equal opportunity employer and love diversity at our company! We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.

Apply About employer

More about this job

Responsibilities

The Program Manager will lead complex, multi-workstream Shopify Plus initiatives by overseeing program governance, financial health, and strategic alignment. They are responsible for managing executive-level client relationships and providing leadership to project managers to ensure successful delivery.

Requirements

Candidates must have 8+ years of experience in program or senior project management within a digital agency or consultancy environment. Proficiency in managing multi-million dollar budgets, enterprise-level governance, and e-commerce implementations is essential.

Skills

Program management
Stakeholder management
Strategic planning
Financial management
Governance
Risk management
Agile methodologies
E-commerce implementation
Shopify Plus
Cross-functional leadership
Change management
Resource forecasting
Budgeting
Mentorship
Communication
Negotiation

Benefits

Professional development
Training programs
Certifications
Peer mentorship
Hybrid work model
Free on-site parking
Flexible work hours
Health coverage
Dental coverage
Health spending account
Paid office closure between Christmas and New Year’s
Team culture events
Stocked office snacks
Dog friendly workplace
Performance based bonus

Visa sponsorship

Not detected in the job text

Keywords

Program Manager
Shopify Plus
Governance
Steering Committee
Agile
Scrum of Scrums
SOW
EAC
RAID log
Digital Transformation
ERP
CRM
OMS
POS
PIM
PgM
PMP
CSM
Budgeting
Capacity Planning
Change Control
Stakeholder Mapping
Delivery Playbook
Margin Management
Billable Utilization
Cross-functional Leadership
Strategic Alignment
Project Management

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