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Added 27 mins ago
TG
Senior Network Engineer
TMX Group
Toronto, ON
- Full-time
We are seeking a highly skilled and motivated Senior Network Engineer with 7+ years of experience to join our dynamic infrastructure team. In this full-time role, you will be an integral…
Added 3 hours ago
BC
National Manager, Customer Experience
Belron Canada inc
Montreal, QC
- Full-time
As National Manager, Customer Experience, you will be the architect of the transformation of our customer experience, taking it from excellent to truly exceptional. This role goes beyond…
Added 3 hours ago
TD
Program Manager
Teifi Digital
Vancouver, BC
- $135,000 to $175,000 CAD / year
8+ years of experience in program or senior project management, with a proven track record of leading large, complex, multi-workstream digital transformations
Added 5 hours ago
JA
Technical Safety Specialist
JR Automation
Toronto, ON
- Full-time
…every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and…
Added 6 hours ago
JA
Technical Safety Specialist
JR Automation
Burnaby, BC
- Full-time
…every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and…
Added 6 hours ago
TG
Senior Network Engineer
TMX Group
Toronto, ON
- Full-time
We are seeking a highly skilled and motivated Senior Network Engineer with 7+ years of experience to join our dynamic infrastructure team. In this full-time role, you will be an integral…
Added 6 hours ago
B
National Manager, Customer Experience
Belron
Montreal, QC · National Support Center_QC
- Full-time
As National Manager, Customer Experience, you will be the architect of the transformation of our customer experience, taking it from excellent to truly exceptional. This role goes beyond…
Added 7 hours ago
TI
Network Architect
TalentRupt Inc.
Toronto, ON
- Contract
We are seeking a skilled Network Designer – Senior / Network Architect to join our client in support of an existing vacancy.
Added 19 hours ago
M
AI Business Solutions
Microsoft
Calgary, AB · Edmonton, AB · Vancouver, BC · Winnipeg, MB
- Full-time
As a Copilot Cloud Solution Architect, you will help customers achieve measurable business outcomes with Microsoft 365 Copilot, Copilot Cowork, Work IQ, and agents built on Copilot Studio,…
Added 23 hours ago
PI
Senior Software Engineer, Accounts
PENN Interactive
Canada
- Full-time
When you join PENN Entertainment’s digital team, you’ll not only work on these cutting-edge platforms through theScore and PENN Interactive, but you’ll also be part of a company that truly…
Added 1 day ago
E
Braze Architect
EXL
Canada
- Full-time
EXL is a global data analytics and digital operations and solutions company. We partner with clients to improve business outcomes and unlock growth, combining deep domain expertise,…
Added 1 day ago
NB
Senior Director Enterprise Architecture & Ontology
National Bank of Canada
Montreal, QC
- Full-time
A career as a Senior Director, Enterprise Architecture & Ontology within the Enterprise Architecture team at National Bank means acting as the Senior Director responsible for Enterprise…
Added 1 day ago
AF
Lead UX Designer
Armstrong Fluid Technology
Toronto, ON
- Full-time
Represent UX to senior stakeholders and leadership, and build agreement between business, technology, and vendor partners on experience decisions.
Added 1 day ago
C
Senior Project Manager
Cognizant
Toronto, ON
- Full-time
The Product Architect ISG will design and evolve customer identity and access management solutions using Ping UnboundID CIAM and Janrain CIAM for global enterprise clients in a hybrid work…
Added 1 day ago
Developer
Insurance Corporation of British Columbia
North Vancouver, BC
…focus is primarily on operational support working with other senior Genesys engineering specialists, business users and teams in configuration changes, incident triage and support for this…
Added 1 day ago
B
Enterprise Architect
BRP
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
We are looking for an Enterprise Architect (EA) who will report to the manager of Enterprise & Solution Architecture. As an EA-Cybersecurity, you will play a pivotal role in shaping,…
Added 1 day ago
C
Senior Customer Engineer, Digital Native - Vancouver BC
Cloudflare
BC · British Columbia, Canada
- Full-time
…go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value - guiding enterprise…
Added 1 day ago
A
Technology Strategy & Transformation Consultant
Accenture
Ottawa, ON · Toronto, ON
- Full-time
Support Business Development, building understanding of how to architect and position proposals and SOWs
Added 1 day ago
S
SAP PP/MM Business Analyst
Stella-Jones
Montreal, QC
- Full-time
We are looking for a senior SAP PP/MM Business Analyst to take the reins of our Production Planning and Materials Management landscape. In this high-impact role, you won't just configure…
Added 1 day ago
Senior Technical Delivery Manager - Web & Cloud Platforms
Rogers Communications
Toronto, ON
…run. You will set engineering direction, grow managers and senior engineers, and deliver industry-standard, secure and scalable solutions that let our customers self-serve. You will partner…
Added 2 days ago
FS
Solution Architect
Focus Systems Inc.
Regina, SK
- Full-time
Focus Systems is looking for an experienced Solution Architect to join an exciting digital transformation initiative within the insurance technology sector.
Added 2 days ago
M
Responsable des solutions Salesforce/Salesforce Solution Lead
McKesson
Montreal, QC
- Full-time
…Consultant, Service Cloud Consultant ou Salesforce Application/System…
Added 2 days ago
T
Network Designer/Architect
TEEMA
Toronto, ON
- Contract
The Senior Network Designer will provide architecture and design expertise to strengthen network services, support integration across on-premises and cloud environments, and align solutions…
Added 2 days ago
IC
Cloud Operations, Senior Specialist
Interac Corp.
Toronto, ON · Interac Corp. Head Office
- Full-time
Every transaction matters. Every Canadian matters. At Interac, we protect both - driving trust, security, and inclusion, so our digital economy thrives.
Added 2 days ago
SM
RQ11571 – Information Architect – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Information Architect with extensive experience in enterprise information architecture, information management, metadata standards, data governance, semantic models,…

Teifi Digital

Program Manager

Vancouver, BC, Canada

$135,000 to $175,000 CAD / year

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Job details

Pay: $135,000 to $175,000 CAD / year
Experience: 8+ years of experience in program or senior project management, with a proven track record of leading large, complex, multi-workstream digital transformations
Posting language: English
Posted: Oct 29, 2026

Original job description

Role Overview

We are seeking an enterprise-grade Program Manager to lead Teifi's most complex, multi-workstream Shopify Plus initiatives. This role is dedicated to large-scale, strategic accounts that require formal program governance, steering-committee-level stakeholder management, and cross-project coordination across multiple delivery pods.

The Program Manager owns the macro-level health of the client engagement from inception through completion. You will ensure strategic alignment across all workstreams, safeguard financial health across the entire account portfolio, and maintain an exceptional client experience at the executive level. In this role, you will provide leadership, direction, and accountability to the Project Managers executing within your program, ensuring cohesive delivery. You carry full accountability for the high-level client relationship, macro-financial performance, and overarching success of the program.

Key Responsibilities

Program Setup & Strategy

Define and own the overarching program management plan, establishing macro-scope, business objectives, governance models, and delivery structures at inception
Lead program kickoff activities, driving alignment with executive client stakeholders, validating high-level scope, and establishing governance boundaries
Build and maintain the program charter, mapping workstreams, critical paths, project interdependencies, and success criteria across the full initiative
Establish stakeholder maps and communication plans, aligning key client contacts from operational working teams up to C-suite sponsors
Architect resource requirements across the entire program, partnering with discipline leads and Project Managers to optimize pod composition and capacity
Oversee program-level Discovery phases, ensuring outputs are comprehensive, aligned with business goals, and seamlessly translated into execution backlogs

Program Governance & Client Partnership

Establish, facilitate, and chair formal program governance structures, including client steering committees, executive status reviews, and cross-workstream leadership forums
Serve as the primary relationship owner for the client's executive leadership team, building deep trust and maintaining strategic alignment under pressure
Navigate complex, enterprise client environments, managing competing stakeholder priorities, organizational change, and corporate political dynamics
Partner with sales and account leadership to identify opportunities for account growth, surfacing new business needs and helping scope subsequent engagements
Own the formal change control process at the program level, evaluating the compounding impact of Change Requests (CRs) on the program’s macro budget, timeline, and resource pool

Program Delivery & Risk Management

Master-schedule the end-to-end program across all workstreams, managing critical path dependencies, and communicating timeline health to both client and internal executives
Provide leadership and direction to Project Managers within the program, holding them accountable to their project commitments and ensuring unified delivery standards
Monitor delivery velocity and health across all projects, proactively identifying and mitigating cross-workstream risks before they impact the critical path
Champion the program-level RAID log, ensuring risks, assumptions, issues, and decisions are aggressively tracked, escalated, and resolved
Facilitate macro-level alignment ceremonies, such as Scrum of Scrums and cross-pod syncs, to keep delivery leadership aligned
Orchestrate the program-level go-live and cutover strategy, coordinating with PMs and technical leads to ensure organizational readiness for launch
Serve as the ultimate internal escalation point for complex delivery blockers, client disputes, and cross-workstream conflicts

Financial Management

Own the financial performance and profitability of the entire program, tracking aggregate budgets, cumulative margins, and actuals across all associated SOWs
Review, validate, and consolidate project-level financial reporting from PMs, ensuring early identification of budgetary risks or margin erosion
Oversee milestone-based invoicing and collections across the program in alignment with MSA and SOW structures
Direct resource forecasting and capacity planning at the macro level, ensuring optimal utilization across the program ecosystem

Team, Process & Quality

Lead through influence and mentorship across cross-functional delivery teams comprising PMs, Technical Leads, BAs, QA, and Architects
Oversee aggregate delivery quality, ensuring cross-workstream outputs collectively meet Teifi’s standards and deliver the contracted business value
Contribute to the continuous evolution of Teifi's delivery playbook, bringing program-level methodologies and enterprise execution strategies back to the broader delivery team

Qualifications

8+ years of experience in program or senior project management, with a proven track record of leading large, complex, multi-workstream digital transformations
Deep experience within a digital agency, system integrator, or consultancy environment - mastery of SOW-based delivery, billable utilization, and margin management is essential
Proven ability to command a room of executive stakeholders, navigate enterprise politics, and deliver difficult messages while maintaining client trust
Extensive experience establishing and running formal program governance, steering committees, and executive-level reporting cadences
Strong financial acumen, with experience managing multi-million dollar program budgets, EAC (Estimate at Completion), and resource forecasting
Experience directly managing, mentoring, or holding accountable Project Managers or workstream leads
Background in e-commerce implementation (Shopify Plus is a significant asset) or large-scale enterprise systems integration (ERP, CRM, OMS, POS, PIM)
Deep understanding of agile frameworks scaled for the enterprise (e.g., Scrum of Scrums, disciplined agile delivery)
Exceptional communication, negotiation, and organizational skills
PgM, PMP, CSM, or equivalent certifications are highly valued

Benefits & Perks

Ongoing professional development through training programs, certifications, and peer mentorship
Hybrid work model depending on role, with a Granville Island office and free on-site parking
Flexibility in work hours designed to accommodate appointments and personal responsibilities
Comprehensive health and dental coverage in Canada, plus a health spending account
Paid office closure between Christmas and New Year’s
Regular team culture events, stocked office snacks, and a dog friendly workplace
Performance based bonus opportunities for full-time employees

We are an equal opportunity employer and love diversity at our company! We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.

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More about this job

Responsibilities

The Program Manager will lead complex, multi-workstream Shopify Plus initiatives by overseeing program governance, financial health, and strategic alignment. They are responsible for managing executive-level client relationships and providing leadership to project managers to ensure successful delivery.

Requirements

Candidates must have 8+ years of experience in program or senior project management within a digital agency or consultancy environment. Proficiency in managing multi-million dollar budgets, enterprise-level governance, and e-commerce implementations is essential.

Skills

Program management
Stakeholder management
Strategic planning
Financial management
Governance
Risk management
Agile methodologies
E-commerce implementation
Shopify Plus
Cross-functional leadership
Change management
Resource forecasting
Budgeting
Mentorship
Communication
Negotiation

Benefits

Professional development
Training programs
Certifications
Peer mentorship
Hybrid work model
Free on-site parking
Flexible work hours
Health coverage
Dental coverage
Health spending account
Paid office closure between Christmas and New Year’s
Team culture events
Stocked office snacks
Dog friendly workplace
Performance based bonus

Visa sponsorship

Not detected in the job text

Keywords

Program Manager
Shopify Plus
Governance
Steering Committee
Agile
Scrum of Scrums
SOW
EAC
RAID log
Digital Transformation
ERP
CRM
OMS
POS
PIM
PgM
PMP
CSM
Budgeting
Capacity Planning
Change Control
Stakeholder Mapping
Delivery Playbook
Margin Management
Billable Utilization
Cross-functional Leadership
Strategic Alignment
Project Management

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