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Added 21 mins ago
P
Workforce Intelligence Analyst
PTAG
Markham, ON
- Full-time
We are seeking a Workforce Intelligence Analyst to support our growing team in Markham, ON. In this role, you’ll play a key part in driving project excellence, collaborating with industry…
Added 24 mins ago
F/
Technical Analyst (Quicksight, SQL and Redshift)
FCC / FAC
Regina, SK · FCC Tower
- Full-time
As a Technical Analyst, you’ll ensure the reliability, performance, security and scalability of our cloud ecosystem within Amazon Web Services. With a strong customer focus, you’ll work…
Added 3 hours ago
O
Senior Business Analyst
OSBIE
Guelph, ON
- Full-time
Reporting to the Head of IT and Security, the Senior Business Analyst helps OSBIE improve how it serves members and internal teams by translating business needs into effective technology,…
Added 6 hours ago
NB
Chief Application Analyst
National Bank of Canada
Toronto, ON
- Full-time
A career as a Chief Application Analyst / Electronic Trading Analyst means supporting Electronic Trading and Market Making at National Bank Financial Group.
Added 12 hours ago
GD
Senior System Engineering Analyst, Engineering (HQ SE)
General Dynamics Missions System International
Ottawa, ON
- $90,000 to $120,000 CAD / year
- Full-time
We are looking for Senior Systems Engineering Analysts to join the Headquarters (HQ) Systems Engineering (SE) Team. As a member of the HQ SE team, you will work on the Canadian Armed…
Added 14 hours ago
NV
Senior Technical Cybersecurity Lead (ID#5561)
New Value Solutions
Canada
- Contract
10+ years in IT security, including 4+ years as a lead, principal, or senior technical design authority directing several engineering teams at once.
Added 14 hours ago
NV
Cybersecurity, Senior Technical Lead (ID#5560)
New Value Solutions
Vancouver, BC · Greater Vancouver, BC
- Contract
10+ years in IT security, including 4+ years as a lead, principal, or senior technical design authority directing several engineering teams at once.
Added 14 hours ago
F
Senior / Lead Estimator - Mining & Metals
Fluor
Vancouver, BC
- Full-time
Fluor is one of Canada's top employers and is recognized globally as a leader in the Engineering, Procurement, Construction, Fabrication, and Maintenance industry. Our focus on innovation…
Added 14 hours ago
EC
Analyste, propositions et soumissions / Proposal-Quotations Analyst
Eaton Corporation
Laval, QC
- Full-time
Eaton’s PCS division, specializing in electrical services and power distribution systems, is looking for a Proposals & Quotations Analyst to join its team in Laval, QC.
Added 17 hours ago
Solutions Analyst, Support
Teifi Digital
Vancouver, BC
As a Solutions Analyst on Teifi Digital's Support team, you're the technical backbone of our managed accounts. You'll maintain deep technical context across a portfolio of established…
Added 19 hours ago
CS
Business System Analyst
Confiar Services
Toronto, ON
- $45 to $50 USD / hour
- Contract
Senior Business Systems Analyst (Treasury Technology)
Added 20 hours ago
C
NEW GRAD Junior Project Manager/ Business Analyst
CGI
Toronto, ON
- Full-time
Interest in financial services, digital banking, quality engineering, cloud, AI, automation, or enterprise delivery would be an asset.
Added 20 hours ago
ST
Senior FP&A Analyst
STEMCELL Technologies
Burnaby, BC · Canada - BC, Burnaby, Production Court, Onsite
- Full-time
We are looking for a Senior Financial Planning & Analysis (FP&A) Analyst to join our growing team. In this high-impact role, you won't just track the numbers, you will tell their story and…
Added 20 hours ago
Senior Business Analyst
World Vision Canada
Mississauga, ON
The Senior Business Analyst, Enterprise Data holds the end-to-end view of how World Vision Canada's core business processes and the information supporting them fit together across…
Added 21 hours ago
IG
Senior Business Analyst
Insight Global
Vancouver, BC
- $60 to $74 CAD / hour
- Full-time
Insight Global is seeking a Senior Business Analyst to support a high-impact Login Experience team responsible for authentication, session management, and passwordless login capabilities…
Added 21 hours ago
HA
Energy Infrastructure Analyst
H.H. Angus & Associates Ltd.
Vancouver, BC · Ottawa, ON · Toronto, ON · Montreal, QC
- Full-time
…plants, district energy systems and decarbonization programs. The analyst will work closely with engineers, project managers and senior advisors, while progressively taking ownership of…
Added 22 hours ago
IG
Business Analyst
Insight Global
Vancouver, BC · Greater Vancouver Metropolitan Area
- Contract
Insight Global is seeking a Senior Business Analyst to support a high-impact Login Experience team responsible for authentication, session management, and passwordless login capabilities…
Added 23 hours ago
A
Data Analytics Specialist
Article
Vancouver, BC
- $73,000 to $82,000 CAD / year
- Full-time
Find the root cause of data quality issues instead of simply fixing the final output, partnering with Data Engineering when needed.
Added 23 hours ago
KC
Senior Tax Analyst
Klohn Crippen Berger
Vancouver, BC
- Full-time
We are seeking a highly motivated, organized, detail-oriented, and experienced Senior Tax Analyst to join our Corporate Finance team in Vancouver as we continue to expand our global…
Added 1 day ago
FI
Integrated Logistics Support Analyst
Fleetway Inc.
Halifax, NS
- Full-time
Working closely with engineering, program, and service delivery teams, you will perform and review Logistic Support Analysis (LSA) and Availability, Reliability, and Maintainability (AR and…
Added 1 day ago
HP
Sr Manager, Business Analytics
Hill's Pet Nutrition
Toronto, ON
- $143,100 to $166,950 CAD / year
- Full-time
…cross-functional commercial teams (Sales and Marketing) and IT/Data Engineering to align on data architecture, pipeline integration, and quality…
Added 1 day ago
DT
Senior Analyst, Network Service Delivery - Canada Only
Dell Technologies
Quebec, QC
- Full-time
Senior Analyst, Network Services Delivery (Canada Only)
Added 1 day ago
SB
Senior Regulatory Analyst
South Bow
Calgary, AB · Manulife Place
- Full-time
South Bow is seeking a Senior Regulatory Analyst to support the regulatory process on the Prairie Connector Project. Reporting to the Manager, Regulatory, this role will support the…
Added 1 day ago
T
Senior Mainframe Engineer, TD Securities
TD
Toronto, ON
- Full-time
TD Engineering covers a broad range of exercises and initiatives including requirements gathering, design specification, industry analysis, vendor engagement and analysis, software…
Added 1 day ago
SM
RQ11612 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Senior Business Analyst with strong expertise in business requirements gathering, business process reengineering, Agile methodologies, business modelling,…

Teifi Digital

QA Manager

Vancouver, BC, Canada

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Job details

Experience: 5+ years of experience in QA, with at least 2 years in a lead or senior QA role.
Posting language: English
Posted: Oct 7, 2026

Original job description

Role Overview

We are seeking a QA Manager to build, own, and continuously mature the quality assurance function at Teifi. This is both a strategic and hands-on leadership role - you will define how QA operates across all delivery pods, establish the standards, frameworks, and tooling that QA Analysts execute against, and ensure consistent delivery quality across every client engagement. You will work closely with QA Analysts, Engineering Leads, Business Analysts, Project Managers, and the Systems Architect to embed quality throughout the delivery lifecycle - from Discovery through to post-launch. This role is 70% practice leadership and 30% hands-on project delivery support.

Key Responsibilities

Test Planning, Strategy & Standards

Define and own Teifi's QA methodology, standards, and best practices across all projects and delivery pods.
Establish the test strategy framework that QA Analysts use to tailor approaches per engagement - covering scope, complexity, risk profile, testing phases, timelines, entry/exit criteria, and resource requirements.
Drive and enforce risk-based testing strategies, ensuring test effort is consistently prioritized toward high-impact areas across all pods.
Own test environment strategy in collaboration with the Systems Architect and Engineering Leads - defining standards for environment readiness, feature flag configuration, production-aligned settings, CI/CD pipeline dependencies, and data seeding.
Build and maintain reusable test frameworks, templates, checklists, and QA tooling to enable efficient and consistent execution by QA Analysts.

Test Design, Execution & Oversight

Define standards and templates for test case creation, ensuring QA Analysts produce cases that thoroughly cover functional requirements, edge cases, and user journeys.
Own and maintain the test case repository strategy - ensuring cases are versioned, organized, and reusable across projects and sprints.
Oversee QA execution across multiple concurrent pods, ensuring consistent quality standards in all testing phases: sanity, smoke, regression, functional, integration, cross-browser, cross-device, accessibility, and performance testing.
Perform hands-on QA on complex or high-risk features, integrations, and platform migrations.
Step in as primary QA executor on projects where a dedicated QA Analyst is not assigned, or during peak delivery periods to ensure quality coverage is maintained.
Review and approve test plans and test cases produced by QA Analysts before execution.
Own design artifact review processes, ensuring wireframes and high-fidelity mockups are reviewed for quality issues before they reach development.
Establish standards for accessibility testing compliance (WCAG) and performance testing (page load times, throughput validation) across engagements.

Defect Management & Quality Reporting

Define and own the defect management process and lifecycle - from identification through resolution and verification - ensuring QA Analysts follow consistent triage, severity classification, and reporting standards.
Establish defect tracking tooling, processes, and metrics infrastructure to systematically capture defect rates and quality data across all pods.
Define and track QA metrics across pods, including defect rates, test coverage, stories passed first time, and other quality indicators.
Produce and own quality reporting - providing stakeholders and leadership with visibility into test outcomes, coverage levels, outstanding risk, and overall quality health.
Drive continuous improvement by analyzing systemic quality issues and implementing process changes to prevent recurrence.

Release Readiness & Go-Live

Define and enforce the Definition of Done across all delivery pods, holding teams accountable to agreed quality standards.
Own the sprint QA sign-off process, ensuring QA Analysts have clear criteria and authority to formally confirm deliverables meet the required quality bar.
Build and maintain the go-live QA checklist, providing a structured final quality gate before production deployment.
Lead go-live readiness assessments and sign-off across projects, coordinating with Engineering Leads and Project Managers on release timing, dependencies, and risk assessment.
Oversee post-launch validation standards, ensuring QA Analysts verify deployed solutions in production - accounting for environment-specific differences such as DNS, CDN, live payment gateways, and third-party integrations.

Cross-functional Collaboration

Partner with Business Analysts to ensure acceptance criteria are testable, unambiguous, and fully covered by QA effort before sprint planning.
Provide QA input during Discovery and architecture reviews, contributing a quality and testability lens to surface potential risks before they reach implementation.
Partner with Engineering Leads on release management, coordinating release planning and ensuring QA sign-off is complete before deployment proceeds.
Collaborate with the Systems Architect on performance testing strategy - partnering with engineering who provide load testing tooling and handle deeper infrastructure-level performance engineering.
Work with Project Managers on sprint QA sign-off cadence, release readiness communication, and quality risk escalation.

People & Process

Mentor and develop QA Analysts, building capability and consistency across the team.
Define onboarding processes for new QA team members, ensuring rapid ramp-up on Teifi's QA standards and tooling.
Drive continuous improvement in QA processes, identifying systemic issues and implementing solutions across the practice.
Report on quality health to project and leadership teams, advocating for investment in quality where needed.

Qualifications

5+ years of experience in QA, with at least 2 years in a lead or senior QA role.
Experience building or maturing a QA function within an agency, implementation, or e-commerce environment.
Strong hands-on testing experience across functional, regression, integration, smoke, sanity, cross-browser, cross-device, accessibility, and performance testing.
Experience testing complex web applications, ideally within Shopify Plus or other modern e-commerce platforms - including API integrations, third-party applications, payment gateways, and ERP/OMS integrations.
Proven ability to define QA standards, processes, and tooling from the ground up.
Strong understanding of software development lifecycles (SDLC), Agile delivery methodologies, sprint-based workflows, and release management.
Experience mentoring and developing junior and mid-level QA team members.
Familiarity with accessibility standards (WCAG) and performance testing methodologies.
Experience using and administering defect tracking and project management tools such as Jira, ClickUp, Linear, or similar platforms.
Exposure to test automation frameworks or automation tooling is considered an asset.
Strong communicator - able to advocate for quality with both technical and non-technical stakeholders.
Exceptional organizational skills with the ability to oversee multiple concurrent projects in a fast-paced agency environment.
A proactive mindset with a strong sense of ownership, accountability, and commitment to building a high-performing QA practice.
ISTQB Advanced or equivalent certification is considered an asset.

Benefits & Perks

Ongoing professional development through training programs, certifications, and peer mentorship
Hybrid work model depending on role, with a Granville Island office and free on-site parking
Flexibility in work hours designed to accommodate appointments and personal responsibilities
Comprehensive health and dental coverage in Canada, plus a health spending account
Paid office closure between Christmas and New Year’s
Regular team culture events, stocked office snacks, and a dog friendly workplace
Performance based bonus opportunities for full-time employees

We are an equal opportunity employer and love diversity at our company! We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.

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More about this job

Responsibilities

The QA Manager will define and own the quality assurance methodology, standards, and frameworks across all delivery pods. They will oversee test execution, manage defect lifecycles, and provide leadership to QA Analysts to ensure consistent delivery quality.

Requirements

Candidates must have 5+ years of QA experience, including at least 2 years in a lead or senior role. Proficiency in building QA functions, testing complex e-commerce platforms, and strong communication skills are required.

Skills

QA strategy
Test planning
Risk-based testing
Test automation
Agile methodologies
Defect management
Performance testing
Accessibility testing
Shopify Plus
API integrations
Jira
Leadership
Mentoring
Release management
SDLC

Benefits

Professional development
Hybrid work model
Free on-site parking
Flexible work hours
Health coverage
Dental coverage
Health spending account
Paid office closure between Christmas and New Year
Team culture events
Stocked office snacks
Dog friendly workplace
Performance based bonus

Visa sponsorship

Not detected in the job text

Keywords

QA Manager
Quality Assurance
Test Strategy
Test Frameworks
CI/CD
WCAG
Performance Testing
Regression Testing
Functional Testing
Shopify Plus
API
ERP
OMS
Jira
ClickUp
Linear
Agile
SDLC
ISTQB
Risk-based testing
Release Management
Cross-browser testing
Cross-device testing
Data seeding
Feature flags

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