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Added 6 hours ago
BC
Senior Product Manager, Strategic Pricing
Bell Canada
Bedford, NS
- $20.5 to $57.44 CAD / hour
- Full-time
- On-site
…future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day.We believe in empowering people. That's why we…
Added 7 hours ago
Information Security Officer 3 (Security Architect, Application and Product Security)
Government of Alberta
Edmonton, AB
…reliable operation of the province’s computing environment and digital services. Additionally, you may lead or support the design and implementation of security controls including…
Added 8 hours ago
SAP S/4HANA Enterprise Architect
Capgemini
Mississauga, ON
Seeking a senior SAP Enterprise Architect with 14+ years of SAP experience and 8+ years leading SAP S/4HANA transformation programs. The role focuses on driving large-scale ECC to S/4HANA…
Added 9 hours ago
SM
RQ10989 – Business Architect – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Business Architect to support the enhancement of the Forest Resources Inventory Information Management System (FRI IMS) and the modernization of its Enterprise…
Added 9 hours ago
C
Cybersecurity Architect
CGI
Mississauga, ON
- Full-time
The Cybersecurity Solution Architect is responsible for designing secure, scalable, and resilient technology solutions that align with organizational security standards, enterprise…
Added 11 hours ago
H
Senior Project Architect
HDR
Calgary, AB
- Full-time
Our Calgary office is seeking a Senior Project Architect with the desire to use and grow their technical expertise to successfully deliver architecture projects across Water, Resource,…
Added 12 hours ago
WI
Enterprise Architect
Westland Insurance Group Ltd.
Surrey, BC
- Full-time
We’re searching for an Enterprise Architect. Are you searching for new possibilities?
Added 12 hours ago
M
Lead Enterprise Technology Domain Architect, GTCS
Manulife
Toronto, ON
- Full-time
As a Lead Enterprise Technology Domain Architect, you will shape the technology direction for a critical business domain and play a key role in advancing the organization's digital…
Added 13 hours ago
SS
Architecte Senior de Solutions (Expérience en Intelligence Artificielle)
Sopra Steria
Montreal, QC
- Full-time
As a Senior Solution Architect (AI Experienced), you will play a strategic role in defining and delivering modern enterprise solutions leveraging multiple technology ecosystems including…
Added 13 hours ago
M
Lead Enterprise Technology Domain Architect, GTCS
Manulife
Toronto, ON
- Full-time
As a Lead Enterprise Technology Domain Architect, you will shape the technology direction for a critical business domain and play a key role in advancing the organization's digital…
Added 13 hours ago
Enterprise Architect
Talent Acquisition Team at Westland Insurance. Text reply only.
Surrey, BC
We’re searching for an Enterprise Architect. Are you searching for new possibilities?
Added 13 hours ago
SS
Architecte Senior de Solutions (Expérience en Intelligence Artificielle)
Sopra Steria
Montreal, QC
- Full-time
As a Senior Solution Architect (AI Experienced), you will play a strategic role in defining and delivering modern enterprise solutions leveraging multiple technology ecosystems including…
Added 14 hours ago
Senior Solutions Architect, Financial Services
Amazon
Toronto, ON
…future with us. AWS is looking for an experienced Bilingual Senior Solutions Architect to help advise our Financial Services & Insurance (FSI) customers on how to best adopt and leverage…
Added 14 hours ago
H
AI Solutions Architect
Hays
Toronto, ON
- Contract
The AI Solution Architect is a senior individual contributor within the Solutions Architecture team, responsible for designing, documenting, and delivering solution-level architecture for…
Added 16 hours ago
A
AI Native Solutions Lead (Agentic / Applied)
Accenture
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON · Montreal, QC
- Full-time
Architect and govern production-grade agentic systems at enterprise scale: multi-agent orchestration across complex environments, RAG pipelines, policy-based routing, memory management, and…
Added 16 hours ago
RI
Senior Data Architect (Databricks, Azure & Enterprise Data Integration)
Rose International
Edmonton, AB
- Full-time
Job Title: Senior Data Architect (Databricks, Azure & Enterprise Data Integration)
Added 17 hours ago
E
Conseiller principal en stratégie publicitaire (bilingue)
EDealer
Quebec, QC
- $62,000 to $70,000 CAD / year
- Full-time
Added 18 hours ago
QA Manager
Teifi Digital
Vancouver, BC
…Leads, Business Analysts, Project Managers, and the Systems Architect to embed quality throughout the delivery lifecycle - from Discovery through to post-launch. This role is 70% practice…
Added 18 hours ago
Senior Developer
Scotiabank
Toronto, ON
As a Senior Developer you will be joining a dynamic and energetic team consisting of developers, architects, project managers, and product owners. You will focus on authentication domain to…
Added 19 hours ago
FT
Solutions Architect
Fathom Talent Group
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Hands-on experience with APIs and integrations, plus a working background in fraud and/or digital identity
Added 19 hours ago
D
Principal Oracle Fusion Architect
DSP-Eclipsys
Ottawa, ON
- $125,000 to $175,000 CAD / year
Principal Oracle Fusion Architect | Eastern & Atlantic Canada
Added 19 hours ago
M
Senior Integration Architect
Manulife
Toronto, ON
- Full-time
The Senior Integration Architect shapes the strategy, standards, target-state architecture and governance required to enable secure, scalable, resilient and reusable integration across the…
Added 19 hours ago
KG
Enterprise Security Architect - Senior Security Engineer
K&K Global Talent Solutions INC.
Toronto, ON
- Full-time
Role : Enterprise Security Architect - Senior Security Engineer
Added 19 hours ago
H
Senior Electrical Engineer
HDR
Toronto, ON · Ottawa, ON · Richmond Hill, ON · Victoria, BC · Vancouver, BC · Calgary, AB
- Full-time
…you’ll help design the critical infrastructure that supports the digital age and shapes the spaces where people work, connect, and thrive. From high-performance data centers driving the…
Added 19 hours ago
H
Senior Mechanical Engineer
HDR
Calgary, AB
- Full-time
…you’ll help design the critical infrastructure that supports the digital age and shapes the spaces where people work, connect, and thrive. From high-performance data centers driving the…

Teifi Digital

QA Manager

Vancouver, BC, Canada

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Job details

Experience: 5+ years of experience in QA, with at least 2 years in a lead or senior QA role.
Posting language: English
Posted: Oct 7, 2026

Original job description

Role Overview

We are seeking a QA Manager to build, own, and continuously mature the quality assurance function at Teifi. This is both a strategic and hands-on leadership role - you will define how QA operates across all delivery pods, establish the standards, frameworks, and tooling that QA Analysts execute against, and ensure consistent delivery quality across every client engagement. You will work closely with QA Analysts, Engineering Leads, Business Analysts, Project Managers, and the Systems Architect to embed quality throughout the delivery lifecycle - from Discovery through to post-launch. This role is 70% practice leadership and 30% hands-on project delivery support.

Key Responsibilities

Test Planning, Strategy & Standards

Define and own Teifi's QA methodology, standards, and best practices across all projects and delivery pods.
Establish the test strategy framework that QA Analysts use to tailor approaches per engagement - covering scope, complexity, risk profile, testing phases, timelines, entry/exit criteria, and resource requirements.
Drive and enforce risk-based testing strategies, ensuring test effort is consistently prioritized toward high-impact areas across all pods.
Own test environment strategy in collaboration with the Systems Architect and Engineering Leads - defining standards for environment readiness, feature flag configuration, production-aligned settings, CI/CD pipeline dependencies, and data seeding.
Build and maintain reusable test frameworks, templates, checklists, and QA tooling to enable efficient and consistent execution by QA Analysts.

Test Design, Execution & Oversight

Define standards and templates for test case creation, ensuring QA Analysts produce cases that thoroughly cover functional requirements, edge cases, and user journeys.
Own and maintain the test case repository strategy - ensuring cases are versioned, organized, and reusable across projects and sprints.
Oversee QA execution across multiple concurrent pods, ensuring consistent quality standards in all testing phases: sanity, smoke, regression, functional, integration, cross-browser, cross-device, accessibility, and performance testing.
Perform hands-on QA on complex or high-risk features, integrations, and platform migrations.
Step in as primary QA executor on projects where a dedicated QA Analyst is not assigned, or during peak delivery periods to ensure quality coverage is maintained.
Review and approve test plans and test cases produced by QA Analysts before execution.
Own design artifact review processes, ensuring wireframes and high-fidelity mockups are reviewed for quality issues before they reach development.
Establish standards for accessibility testing compliance (WCAG) and performance testing (page load times, throughput validation) across engagements.

Defect Management & Quality Reporting

Define and own the defect management process and lifecycle - from identification through resolution and verification - ensuring QA Analysts follow consistent triage, severity classification, and reporting standards.
Establish defect tracking tooling, processes, and metrics infrastructure to systematically capture defect rates and quality data across all pods.
Define and track QA metrics across pods, including defect rates, test coverage, stories passed first time, and other quality indicators.
Produce and own quality reporting - providing stakeholders and leadership with visibility into test outcomes, coverage levels, outstanding risk, and overall quality health.
Drive continuous improvement by analyzing systemic quality issues and implementing process changes to prevent recurrence.

Release Readiness & Go-Live

Define and enforce the Definition of Done across all delivery pods, holding teams accountable to agreed quality standards.
Own the sprint QA sign-off process, ensuring QA Analysts have clear criteria and authority to formally confirm deliverables meet the required quality bar.
Build and maintain the go-live QA checklist, providing a structured final quality gate before production deployment.
Lead go-live readiness assessments and sign-off across projects, coordinating with Engineering Leads and Project Managers on release timing, dependencies, and risk assessment.
Oversee post-launch validation standards, ensuring QA Analysts verify deployed solutions in production - accounting for environment-specific differences such as DNS, CDN, live payment gateways, and third-party integrations.

Cross-functional Collaboration

Partner with Business Analysts to ensure acceptance criteria are testable, unambiguous, and fully covered by QA effort before sprint planning.
Provide QA input during Discovery and architecture reviews, contributing a quality and testability lens to surface potential risks before they reach implementation.
Partner with Engineering Leads on release management, coordinating release planning and ensuring QA sign-off is complete before deployment proceeds.
Collaborate with the Systems Architect on performance testing strategy - partnering with engineering who provide load testing tooling and handle deeper infrastructure-level performance engineering.
Work with Project Managers on sprint QA sign-off cadence, release readiness communication, and quality risk escalation.

People & Process

Mentor and develop QA Analysts, building capability and consistency across the team.
Define onboarding processes for new QA team members, ensuring rapid ramp-up on Teifi's QA standards and tooling.
Drive continuous improvement in QA processes, identifying systemic issues and implementing solutions across the practice.
Report on quality health to project and leadership teams, advocating for investment in quality where needed.

Qualifications

5+ years of experience in QA, with at least 2 years in a lead or senior QA role.
Experience building or maturing a QA function within an agency, implementation, or e-commerce environment.
Strong hands-on testing experience across functional, regression, integration, smoke, sanity, cross-browser, cross-device, accessibility, and performance testing.
Experience testing complex web applications, ideally within Shopify Plus or other modern e-commerce platforms - including API integrations, third-party applications, payment gateways, and ERP/OMS integrations.
Proven ability to define QA standards, processes, and tooling from the ground up.
Strong understanding of software development lifecycles (SDLC), Agile delivery methodologies, sprint-based workflows, and release management.
Experience mentoring and developing junior and mid-level QA team members.
Familiarity with accessibility standards (WCAG) and performance testing methodologies.
Experience using and administering defect tracking and project management tools such as Jira, ClickUp, Linear, or similar platforms.
Exposure to test automation frameworks or automation tooling is considered an asset.
Strong communicator - able to advocate for quality with both technical and non-technical stakeholders.
Exceptional organizational skills with the ability to oversee multiple concurrent projects in a fast-paced agency environment.
A proactive mindset with a strong sense of ownership, accountability, and commitment to building a high-performing QA practice.
ISTQB Advanced or equivalent certification is considered an asset.

Benefits & Perks

Ongoing professional development through training programs, certifications, and peer mentorship
Hybrid work model depending on role, with a Granville Island office and free on-site parking
Flexibility in work hours designed to accommodate appointments and personal responsibilities
Comprehensive health and dental coverage in Canada, plus a health spending account
Paid office closure between Christmas and New Year’s
Regular team culture events, stocked office snacks, and a dog friendly workplace
Performance based bonus opportunities for full-time employees

We are an equal opportunity employer and love diversity at our company! We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.

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More about this job

Responsibilities

The QA Manager will define and own the quality assurance methodology, standards, and frameworks across all delivery pods. They will oversee test execution, manage defect lifecycles, and provide leadership to QA Analysts to ensure consistent delivery quality.

Requirements

Candidates must have 5+ years of QA experience, including at least 2 years in a lead or senior role. Proficiency in building QA functions, testing complex e-commerce platforms, and strong communication skills are required.

Skills

QA strategy
Test planning
Risk-based testing
Test automation
Agile methodologies
Defect management
Performance testing
Accessibility testing
Shopify Plus
API integrations
Jira
Leadership
Mentoring
Release management
SDLC

Benefits

Professional development
Hybrid work model
Free on-site parking
Flexible work hours
Health coverage
Dental coverage
Health spending account
Paid office closure between Christmas and New Year
Team culture events
Stocked office snacks
Dog friendly workplace
Performance based bonus

Visa sponsorship

Not detected in the job text

Keywords

QA Manager
Quality Assurance
Test Strategy
Test Frameworks
CI/CD
WCAG
Performance Testing
Regression Testing
Functional Testing
Shopify Plus
API
ERP
OMS
Jira
ClickUp
Linear
Agile
SDLC
ISTQB
Risk-based testing
Release Management
Cross-browser testing
Cross-device testing
Data seeding
Feature flags

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