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Added 20 mins ago
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Technical Systems Analyst, Student Systems
Northern Alberta Institute of Technology
St. Catharines, ON · Main Campus
- Full-time
As a Technical Systems Analyst, you will join a collaborative team in a hybrid work environment and play a key role in the technical administration and support of NAIT’s Enterprise Resource…
Added 20 mins ago
NA
Systems Analyst, Application Development
Northern Alberta Institute of Technology
St. Catharines, ON · Main Campus
- Full-time
We're looking for a hands-on senior analyst who writes quality code and takes ownership of problems from diagnosis through to a tested, documented fix. We expect our tools to change, so we…
Added 22 mins ago
TR
GIS Analyst II
Thompson-Nicola Regional District
Kamloops, BC
- Full-time
- On-site
GIS Analyst IIThompson-Nicola Regional DistrictThe Thompson-Nicola Regional DistrictThe Thompson-Nicola Regional District is located in south-central British Columbia, with dozens rural and…
Added 48 mins ago
I
Security Analyst
IBM
Ottawa, ON
- $147,050 to $190,300 CAD / year
- Full-time
The position is for a Senior Security Analyst or Architect with over 10 years of relevant security architecture experience and expertise in implementation and or in service support to join…
Added 48 mins ago
AS
IT Support Analyst
Apex Systems
Toronto, ON
- $29 to $44 USD / hour
- Contract
IT Support Analyst: Endpoint & End-User Support
Added 1 hour ago
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Senior Infrastructure Analyst
EllisDon
Mississauga, ON
- Full-time
The Senior Infrastructure Analyst is responsible for designing, implementing, modernizing, and supporting enterprise infrastructure across hybrid environments, including on-premises data…
Added 1 hour ago
T
Senior Finance Analyst-Infrastructure & Engineering
TD
Toronto, ON
- Full-time
The Senior Financial Analyst must be a driver with strong leadership / communication skills and have experience in leading and delivering value added business analysis, advice, and…
Added 2 hours ago
SS
Project Estimator (Residential)
Summit Search Group
Winnipeg, MB
- Full-time
Added 2 hours ago
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Sr. Business Systems Analyst
TD
Toronto, ON
- Full-time
…trends/developments and develop expertise in TD services, applications, infrastructure, analytical tools and techniques that can contribute to effective solution…
Added 2 hours ago
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Infrastructure DevOps Analyst
Citi
Mississauga, ON
- Full-time
Collaboration & Mentorship: Foster cross-functional coordination with development, infrastructure, and operations teams. Serve as an advisor and coach to less experienced analysts, and act…
Added 2 hours ago
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Apps Dev Tech Lead Analyst - Vice President
Citi
Toronto, ON
- Full-time
The Applications Development Technology Lead Analyst is a senior level position responsible for establishing and implementing new or revised application systems and programs in coordination…
Added 3 hours ago
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Business Analyst
Deloitte
Toronto, ON
- Full-time
Developer at the Business Technology Analyst level. The ideal candidate has practical experience building
Added 3 hours ago
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Senior Business Analyst – IT Security & Security Operations
Resonaite
Ottawa, ON
- Contract
Our client is seeking a contract-based Senior Business Analyst with a strong background in IT Security to support the assessment, optimization, and modernization of Security Operations…
Added 4 hours ago
TD
Senior Analyst, IT Security, Risk and Audit Management (Permanent)
Toronto District School Board
Toronto, ON · Etobicoke, ON
- $108,205 to $129,846 CAD / year
- Full-time
Senior Analyst, IT Security, Risk and Audit Management
Added 4 hours ago
W
Senior Pricing Analyst
WM
Brampton, ON
- Full-time
As a Senior Pricing Analyst, you'll combine business insight, financial analysis, and strategic thinking to make pricing recommendations that support company growth and profitability.
Added 4 hours ago
W
Senior Pricing Analyst
WM
Calgary, AB
- Full-time
As a Senior Pricing Analyst, you'll combine business insight, financial analysis, and strategic thinking to make pricing recommendations that support company growth and profitability.
Added 5 hours ago
W
Senior Pricing Analyst
WM
Kitchener, ON
- Full-time
As a Senior Pricing Analyst, you'll combine business insight, financial analysis, and strategic thinking to make pricing recommendations that support company growth and profitability.
Added 5 hours ago
T
IT Operations Analyst IV
TD
Toronto, ON
- Full-time
Participate in projects aimed at evolving the base infrastructure, deploying new technologies, or optimizing the operational environment
Added 5 hours ago
T
Sr. Business Systems Analyst
TD
Toronto, ON
- Full-time
Works independently as the senior or lead system analyst and coaches/guides members within area of expertise
Added 5 hours ago
QA Manager
Teifi Digital
Vancouver, BC
Step in as primary QA executor on projects where a dedicated QA Analyst is not assigned, or during peak delivery periods to ensure quality coverage is maintained.
Added 5 hours ago
Software Development Senior Analyst
NTT DATA Services
Brampton, ON
We are currently seeking a Software Development Senior Analyst to join our team in Brampton, Ontario (CA-ON), Canada (CA).
Added 7 hours ago
2I
Cyber Security Analyst - Incident Response
2iSolutions Inc.
Toronto, ON · Greater Toronto Area, Canada
- $80,000 to $110,000 CAD / year
- Full-time
We are seeking a senior IT Security Analyst with strong experience in incident response for a permanent full time position. This is mainly remote with 1-2 days onsite per month.
Added 7 hours ago
PS
Senior Analyst, Canada Growth Fund Investment Management (Calgary)
Public Sector Pension Investment Board
Calgary, AB
- Full-time
As a Senior Analyst, Canada Growth Fund Investment Management, based in Calgary, you will work with a team of highly motivated professionals who will pursue investments in…
Added 7 hours ago
CC
Senior Risk Analyst
Canadian Commercial Corporation
Ottawa, ON
- $100,589 to $115,428 CAD / year
- Full-time
Senior Risk Analyst CCC-5 Salary: $100,589-$115,428
Added 7 hours ago
C
Information Security Analyst - AI
CXC
Toronto, ON
- Contract
…intelligent automation and agentic AI solutions. We are seeking a Senior Information Security Analyst – Agentic AI Identity Governance to lead the development and operationalization of…

Teifi Digital

QA Manager

Vancouver, BC, Canada

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Job details

Experience: 5+ years of experience in QA, with at least 2 years in a lead or senior QA role.
Posting language: English
Posted: Oct 7, 2026

Original job description

Role Overview

We are seeking a QA Manager to build, own, and continuously mature the quality assurance function at Teifi. This is both a strategic and hands-on leadership role - you will define how QA operates across all delivery pods, establish the standards, frameworks, and tooling that QA Analysts execute against, and ensure consistent delivery quality across every client engagement. You will work closely with QA Analysts, Engineering Leads, Business Analysts, Project Managers, and the Systems Architect to embed quality throughout the delivery lifecycle - from Discovery through to post-launch. This role is 70% practice leadership and 30% hands-on project delivery support.

Key Responsibilities

Test Planning, Strategy & Standards

Define and own Teifi's QA methodology, standards, and best practices across all projects and delivery pods.
Establish the test strategy framework that QA Analysts use to tailor approaches per engagement - covering scope, complexity, risk profile, testing phases, timelines, entry/exit criteria, and resource requirements.
Drive and enforce risk-based testing strategies, ensuring test effort is consistently prioritized toward high-impact areas across all pods.
Own test environment strategy in collaboration with the Systems Architect and Engineering Leads - defining standards for environment readiness, feature flag configuration, production-aligned settings, CI/CD pipeline dependencies, and data seeding.
Build and maintain reusable test frameworks, templates, checklists, and QA tooling to enable efficient and consistent execution by QA Analysts.

Test Design, Execution & Oversight

Define standards and templates for test case creation, ensuring QA Analysts produce cases that thoroughly cover functional requirements, edge cases, and user journeys.
Own and maintain the test case repository strategy - ensuring cases are versioned, organized, and reusable across projects and sprints.
Oversee QA execution across multiple concurrent pods, ensuring consistent quality standards in all testing phases: sanity, smoke, regression, functional, integration, cross-browser, cross-device, accessibility, and performance testing.
Perform hands-on QA on complex or high-risk features, integrations, and platform migrations.
Step in as primary QA executor on projects where a dedicated QA Analyst is not assigned, or during peak delivery periods to ensure quality coverage is maintained.
Review and approve test plans and test cases produced by QA Analysts before execution.
Own design artifact review processes, ensuring wireframes and high-fidelity mockups are reviewed for quality issues before they reach development.
Establish standards for accessibility testing compliance (WCAG) and performance testing (page load times, throughput validation) across engagements.

Defect Management & Quality Reporting

Define and own the defect management process and lifecycle - from identification through resolution and verification - ensuring QA Analysts follow consistent triage, severity classification, and reporting standards.
Establish defect tracking tooling, processes, and metrics infrastructure to systematically capture defect rates and quality data across all pods.
Define and track QA metrics across pods, including defect rates, test coverage, stories passed first time, and other quality indicators.
Produce and own quality reporting - providing stakeholders and leadership with visibility into test outcomes, coverage levels, outstanding risk, and overall quality health.
Drive continuous improvement by analyzing systemic quality issues and implementing process changes to prevent recurrence.

Release Readiness & Go-Live

Define and enforce the Definition of Done across all delivery pods, holding teams accountable to agreed quality standards.
Own the sprint QA sign-off process, ensuring QA Analysts have clear criteria and authority to formally confirm deliverables meet the required quality bar.
Build and maintain the go-live QA checklist, providing a structured final quality gate before production deployment.
Lead go-live readiness assessments and sign-off across projects, coordinating with Engineering Leads and Project Managers on release timing, dependencies, and risk assessment.
Oversee post-launch validation standards, ensuring QA Analysts verify deployed solutions in production - accounting for environment-specific differences such as DNS, CDN, live payment gateways, and third-party integrations.

Cross-functional Collaboration

Partner with Business Analysts to ensure acceptance criteria are testable, unambiguous, and fully covered by QA effort before sprint planning.
Provide QA input during Discovery and architecture reviews, contributing a quality and testability lens to surface potential risks before they reach implementation.
Partner with Engineering Leads on release management, coordinating release planning and ensuring QA sign-off is complete before deployment proceeds.
Collaborate with the Systems Architect on performance testing strategy - partnering with engineering who provide load testing tooling and handle deeper infrastructure-level performance engineering.
Work with Project Managers on sprint QA sign-off cadence, release readiness communication, and quality risk escalation.

People & Process

Mentor and develop QA Analysts, building capability and consistency across the team.
Define onboarding processes for new QA team members, ensuring rapid ramp-up on Teifi's QA standards and tooling.
Drive continuous improvement in QA processes, identifying systemic issues and implementing solutions across the practice.
Report on quality health to project and leadership teams, advocating for investment in quality where needed.

Qualifications

5+ years of experience in QA, with at least 2 years in a lead or senior QA role.
Experience building or maturing a QA function within an agency, implementation, or e-commerce environment.
Strong hands-on testing experience across functional, regression, integration, smoke, sanity, cross-browser, cross-device, accessibility, and performance testing.
Experience testing complex web applications, ideally within Shopify Plus or other modern e-commerce platforms - including API integrations, third-party applications, payment gateways, and ERP/OMS integrations.
Proven ability to define QA standards, processes, and tooling from the ground up.
Strong understanding of software development lifecycles (SDLC), Agile delivery methodologies, sprint-based workflows, and release management.
Experience mentoring and developing junior and mid-level QA team members.
Familiarity with accessibility standards (WCAG) and performance testing methodologies.
Experience using and administering defect tracking and project management tools such as Jira, ClickUp, Linear, or similar platforms.
Exposure to test automation frameworks or automation tooling is considered an asset.
Strong communicator - able to advocate for quality with both technical and non-technical stakeholders.
Exceptional organizational skills with the ability to oversee multiple concurrent projects in a fast-paced agency environment.
A proactive mindset with a strong sense of ownership, accountability, and commitment to building a high-performing QA practice.
ISTQB Advanced or equivalent certification is considered an asset.

Benefits & Perks

Ongoing professional development through training programs, certifications, and peer mentorship
Hybrid work model depending on role, with a Granville Island office and free on-site parking
Flexibility in work hours designed to accommodate appointments and personal responsibilities
Comprehensive health and dental coverage in Canada, plus a health spending account
Paid office closure between Christmas and New Year’s
Regular team culture events, stocked office snacks, and a dog friendly workplace
Performance based bonus opportunities for full-time employees

We are an equal opportunity employer and love diversity at our company! We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.

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More about this job

Responsibilities

The QA Manager will define and own the quality assurance methodology, standards, and frameworks across all delivery pods. They will oversee test execution, manage defect lifecycles, and provide leadership to QA Analysts to ensure consistent delivery quality.

Requirements

Candidates must have 5+ years of QA experience, including at least 2 years in a lead or senior role. Proficiency in building QA functions, testing complex e-commerce platforms, and strong communication skills are required.

Skills

QA strategy
Test planning
Risk-based testing
Test automation
Agile methodologies
Defect management
Performance testing
Accessibility testing
Shopify Plus
API integrations
Jira
Leadership
Mentoring
Release management
SDLC

Benefits

Professional development
Hybrid work model
Free on-site parking
Flexible work hours
Health coverage
Dental coverage
Health spending account
Paid office closure between Christmas and New Year
Team culture events
Stocked office snacks
Dog friendly workplace
Performance based bonus

Visa sponsorship

Not detected in the job text

Keywords

QA Manager
Quality Assurance
Test Strategy
Test Frameworks
CI/CD
WCAG
Performance Testing
Regression Testing
Functional Testing
Shopify Plus
API
ERP
OMS
Jira
ClickUp
Linear
Agile
SDLC
ISTQB
Risk-based testing
Release Management
Cross-browser testing
Cross-device testing
Data seeding
Feature flags

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