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Added 48 mins ago
D
Senior Product Manager – Data Services
DNV
Montreal, QC
- Full-time
The Senior Product Manager – Data Services is a senior product contributor within the Product organization, reporting to the Head of Section, Data Services. This role is responsible for…
Added 1 hour ago
DC
Sr Manager, Solutions
Dover Corporation
Mississauga, ON
- Full-time
The Senior Solutions Manager – Payments will be responsible for leading the design, development, and deployment of cutting-edge payment solutions across DFS’s product portfolio, including…
Added 1 hour ago
M
Senior Manager, Organic Growth
Mistplay
Toronto, ON
- $120,000 to $165,000 CAD / year
- Full-time
Mistplay is seeking a strategic and hands-on Senior Manager of Organic Growth to help build and scale the organic acquisition engine for our fast-growing rewarded gaming platform. This…
Added 1 hour ago
AG
Senior Site Analyst
Adelphi Group
Toronto, ON
- Full-time
MRM is part of the Omnicom Precision Marketing activation practice. This practice integrates CRM platform expertise, journey management, and first-party data capabilities with creative…
Added 1 hour ago
AG
Senior Site Analyst
Adelphi Group
Toronto, ON
- Full-time
MRM is part of the Omnicom Precision Marketing activation practice. This practice integrates CRM platform expertise, journey management, and first-party data capabilities with creative…
Added 2 hours ago
PS
Senior Estimator
Primoris Services Corporation
Acheson, AB · Edmonton, AB · PSC Canada Corporate Office
- Full-time
It is not only a pricing role. The Senior Estimator sets the schedule before the price, splits scope into engineering, procurement and construction, decides where risk gets priced and where…
Added 3 hours ago
SD
Senior Product Manager
Shoppers Drug Mart
Mississauga, ON
- Full-time
The Senior Product Manager will demonstrate strong product and platform knowledge and collaborate with cross-functional teams across the enterprise to define and deliver value through…
Added 3 hours ago
MT
Senior Azure engineer
Manx Telecom Enterprise
Permanent North American Gaeltacht, ON
- Full-time
A strong focus on collaboration and continuous improvement is key. The Senior Azure Engineer will work with colleagues across engineering, security, and service teams to implement best…
Added 3 hours ago
MT
Senior Infrastructure Engineer (Linux & Cloud Automation)
Manx Telecom Enterprise
Permanent North American Gaeltacht, ON
- Full-time
Job Details: Senior Infrastructure Engineer (Linux & Cloud Automation)
Added 4 hours ago
F
Senior Contracts Manager
Fluor
Calgary, AB
- Full-time
The Senior Contracts Manager provides strategic leadership and oversight for complex, high-value contracts across diverse commercial structures, including lump sum, reimbursable cost, and…
Added 5 hours ago
CS
Co-op: IT and Engineering
Canadian Security Intelligence Service (CSIS) | Service canadien du renseignement de sécurité (SCRS)
Ottawa, ON
- Volunteer
Added 5 hours ago
CS
Co-op: IT and Engineering
Canadian Security Intelligence Service (CSIS) | Service canadien du renseignement de sécurité (SCRS)
AB · Edmonton, AB
- Volunteer
Added 5 hours ago
CS
Co-op: IT and Engineering
Canadian Security Intelligence Service (CSIS) | Service canadien du renseignement de sécurité (SCRS)
Montreal, QC
- Volunteer
Added 5 hours ago
CS
Co-op: IT and Engineering
Canadian Security Intelligence Service (CSIS) | Service canadien du renseignement de sécurité (SCRS)
Calgary, AB
- Volunteer
Added 5 hours ago
Release Manager
Epic Games
Vancouver, BC
Epic Games is looking for a quality-focused Senior Release Manager to work closely with our producers, programmers, build programmers, and QA teams to oversee the build and release process…
Added 6 hours ago
T
Senior Finance Analyst-Infrastructure & Engineering
TD
Toronto, ON
- Full-time
The successful candidate for this position will report to the Group Finance Manager. Their objective is to provide financial and business analysis and support the Infrastructure &…
Added 7 hours ago
AB
Senior Technical Project Manager - Demonware - Vancouver, BC
Activision Blizzard, Inc.
Vancouver, BC
- Full-time
We are looking for a talented Senior Technical Project Manager to join the Game Services Department at Demonware. You will work closely with internal partners, game development studios and…
Added 7 hours ago
C
Manager, Continuity & Response
Clio
Calgary, AB · Burnaby, BC · Vancouver, BC · Toronto, ON
- Full-time
This is a Manager level role at Clio and it carries manager-level scope and accountability: you own a roadmap, you drive outcomes that show up in company results, you are the voice of…
Added 8 hours ago
T
Senior Finance Analyst-Infrastructure & Engineering
TD
Toronto, ON
- Full-time
The successful candidate for this position will report to the Group Finance Manager. Their objective is to provide financial and business analysis and support the Infrastructure &…
Added 9 hours ago
I
Senior Systems Engineer
illumin
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We are hiring a Senior Systems Engineer to join our Infrastructure & Operations team. This is a senior, hands-on infrastructure role focused on Linux systems, virtualization, physical and…
Added 9 hours ago
T
Senior Business Systems Analyst (Treasury Technology)
TD
Toronto, ON
- Full-time
Bachelor's degree in Computer Science, Engineering, Mathematics, Finance, Commerce, or related discipline.
Added 9 hours ago
RT
Conseiller(ère) sénior, Gestion des données de Foundry | Senior Advisor, Foundry Data Management
Rio Tinto
Montreal, QC
- Full-time
Nous recherchons un(e) Conseiller(ère) sénior, Gestion des données de Foundry pour soutenir l’équipe Actifs numériques des Affaires commerciales dans la conception, l’amélioration et la…
Added 9 hours ago
T
Information Security Analyst (Detection Engineer)
TD
Toronto, ON
- Full-time
We are seeking a Senior Information Security Analyst to support enterprise cybersecurity monitoring, detection engineering, and security operations improvement. This role will help develop…
Added 9 hours ago
Senior Manager, Salesforce Engineering
Scotiabank
Toronto, ON
We’re looking for a Senior Manager, Salesforce Engineering to lead the strategy, delivery, and evolution of our Salesforce platform across multiple business lines. You’ll own the…
Added 9 hours ago
E
Sr. Product Mgr, eBay Live - Discovery
eBay
Toronto, ON
- Full-time
We are looking for an experienced Senior Product Manager to join the high-growth eBay Live organization. eBay Live is one of eBay’s top strategic priorities, and this role operates at the…

Teifi Digital

QA Manager

Vancouver, BC, Canada

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Job details

Experience: 5+ years of experience in QA, with at least 2 years in a lead or senior QA role.
Posting language: English
Posted: Oct 7, 2026

Original job description

Role Overview

We are seeking a QA Manager to build, own, and continuously mature the quality assurance function at Teifi. This is both a strategic and hands-on leadership role - you will define how QA operates across all delivery pods, establish the standards, frameworks, and tooling that QA Analysts execute against, and ensure consistent delivery quality across every client engagement. You will work closely with QA Analysts, Engineering Leads, Business Analysts, Project Managers, and the Systems Architect to embed quality throughout the delivery lifecycle - from Discovery through to post-launch. This role is 70% practice leadership and 30% hands-on project delivery support.

Key Responsibilities

Test Planning, Strategy & Standards

Define and own Teifi's QA methodology, standards, and best practices across all projects and delivery pods.
Establish the test strategy framework that QA Analysts use to tailor approaches per engagement - covering scope, complexity, risk profile, testing phases, timelines, entry/exit criteria, and resource requirements.
Drive and enforce risk-based testing strategies, ensuring test effort is consistently prioritized toward high-impact areas across all pods.
Own test environment strategy in collaboration with the Systems Architect and Engineering Leads - defining standards for environment readiness, feature flag configuration, production-aligned settings, CI/CD pipeline dependencies, and data seeding.
Build and maintain reusable test frameworks, templates, checklists, and QA tooling to enable efficient and consistent execution by QA Analysts.

Test Design, Execution & Oversight

Define standards and templates for test case creation, ensuring QA Analysts produce cases that thoroughly cover functional requirements, edge cases, and user journeys.
Own and maintain the test case repository strategy - ensuring cases are versioned, organized, and reusable across projects and sprints.
Oversee QA execution across multiple concurrent pods, ensuring consistent quality standards in all testing phases: sanity, smoke, regression, functional, integration, cross-browser, cross-device, accessibility, and performance testing.
Perform hands-on QA on complex or high-risk features, integrations, and platform migrations.
Step in as primary QA executor on projects where a dedicated QA Analyst is not assigned, or during peak delivery periods to ensure quality coverage is maintained.
Review and approve test plans and test cases produced by QA Analysts before execution.
Own design artifact review processes, ensuring wireframes and high-fidelity mockups are reviewed for quality issues before they reach development.
Establish standards for accessibility testing compliance (WCAG) and performance testing (page load times, throughput validation) across engagements.

Defect Management & Quality Reporting

Define and own the defect management process and lifecycle - from identification through resolution and verification - ensuring QA Analysts follow consistent triage, severity classification, and reporting standards.
Establish defect tracking tooling, processes, and metrics infrastructure to systematically capture defect rates and quality data across all pods.
Define and track QA metrics across pods, including defect rates, test coverage, stories passed first time, and other quality indicators.
Produce and own quality reporting - providing stakeholders and leadership with visibility into test outcomes, coverage levels, outstanding risk, and overall quality health.
Drive continuous improvement by analyzing systemic quality issues and implementing process changes to prevent recurrence.

Release Readiness & Go-Live

Define and enforce the Definition of Done across all delivery pods, holding teams accountable to agreed quality standards.
Own the sprint QA sign-off process, ensuring QA Analysts have clear criteria and authority to formally confirm deliverables meet the required quality bar.
Build and maintain the go-live QA checklist, providing a structured final quality gate before production deployment.
Lead go-live readiness assessments and sign-off across projects, coordinating with Engineering Leads and Project Managers on release timing, dependencies, and risk assessment.
Oversee post-launch validation standards, ensuring QA Analysts verify deployed solutions in production - accounting for environment-specific differences such as DNS, CDN, live payment gateways, and third-party integrations.

Cross-functional Collaboration

Partner with Business Analysts to ensure acceptance criteria are testable, unambiguous, and fully covered by QA effort before sprint planning.
Provide QA input during Discovery and architecture reviews, contributing a quality and testability lens to surface potential risks before they reach implementation.
Partner with Engineering Leads on release management, coordinating release planning and ensuring QA sign-off is complete before deployment proceeds.
Collaborate with the Systems Architect on performance testing strategy - partnering with engineering who provide load testing tooling and handle deeper infrastructure-level performance engineering.
Work with Project Managers on sprint QA sign-off cadence, release readiness communication, and quality risk escalation.

People & Process

Mentor and develop QA Analysts, building capability and consistency across the team.
Define onboarding processes for new QA team members, ensuring rapid ramp-up on Teifi's QA standards and tooling.
Drive continuous improvement in QA processes, identifying systemic issues and implementing solutions across the practice.
Report on quality health to project and leadership teams, advocating for investment in quality where needed.

Qualifications

5+ years of experience in QA, with at least 2 years in a lead or senior QA role.
Experience building or maturing a QA function within an agency, implementation, or e-commerce environment.
Strong hands-on testing experience across functional, regression, integration, smoke, sanity, cross-browser, cross-device, accessibility, and performance testing.
Experience testing complex web applications, ideally within Shopify Plus or other modern e-commerce platforms - including API integrations, third-party applications, payment gateways, and ERP/OMS integrations.
Proven ability to define QA standards, processes, and tooling from the ground up.
Strong understanding of software development lifecycles (SDLC), Agile delivery methodologies, sprint-based workflows, and release management.
Experience mentoring and developing junior and mid-level QA team members.
Familiarity with accessibility standards (WCAG) and performance testing methodologies.
Experience using and administering defect tracking and project management tools such as Jira, ClickUp, Linear, or similar platforms.
Exposure to test automation frameworks or automation tooling is considered an asset.
Strong communicator - able to advocate for quality with both technical and non-technical stakeholders.
Exceptional organizational skills with the ability to oversee multiple concurrent projects in a fast-paced agency environment.
A proactive mindset with a strong sense of ownership, accountability, and commitment to building a high-performing QA practice.
ISTQB Advanced or equivalent certification is considered an asset.

Benefits & Perks

Ongoing professional development through training programs, certifications, and peer mentorship
Hybrid work model depending on role, with a Granville Island office and free on-site parking
Flexibility in work hours designed to accommodate appointments and personal responsibilities
Comprehensive health and dental coverage in Canada, plus a health spending account
Paid office closure between Christmas and New Year’s
Regular team culture events, stocked office snacks, and a dog friendly workplace
Performance based bonus opportunities for full-time employees

We are an equal opportunity employer and love diversity at our company! We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.

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More about this job

Responsibilities

The QA Manager will define and own the quality assurance methodology, standards, and frameworks across all delivery pods. They will oversee test execution, manage defect lifecycles, and provide leadership to QA Analysts to ensure consistent delivery quality.

Requirements

Candidates must have 5+ years of QA experience, including at least 2 years in a lead or senior role. Proficiency in building QA functions, testing complex e-commerce platforms, and strong communication skills are required.

Skills

QA strategy
Test planning
Risk-based testing
Test automation
Agile methodologies
Defect management
Performance testing
Accessibility testing
Shopify Plus
API integrations
Jira
Leadership
Mentoring
Release management
SDLC

Benefits

Professional development
Hybrid work model
Free on-site parking
Flexible work hours
Health coverage
Dental coverage
Health spending account
Paid office closure between Christmas and New Year
Team culture events
Stocked office snacks
Dog friendly workplace
Performance based bonus

Visa sponsorship

Not detected in the job text

Keywords

QA Manager
Quality Assurance
Test Strategy
Test Frameworks
CI/CD
WCAG
Performance Testing
Regression Testing
Functional Testing
Shopify Plus
API
ERP
OMS
Jira
ClickUp
Linear
Agile
SDLC
ISTQB
Risk-based testing
Release Management
Cross-browser testing
Cross-device testing
Data seeding
Feature flags

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