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Added 6 mins ago
S
Customer Success Manager - Global Public Sector
Salesforce
Toronto, ON · Canada - Toronto
- Full-time
Learning & Development: Apply product knowledge and expertise to address technical concerns, use this knowledge to ask ** effective diagnosis questions**, and align platform features with…
Added 6 mins ago
T
Manager, IT Operations (Oracle & PostgreSQL Database Services)
TD
Mississauga, ON · Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 6 mins ago
T
Oracle / PostgreSQL Database Administrator
TD
Mississauga, ON · Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 6 mins ago
T
Quality Engineer I
TD
Toronto, ON
- Full-time
Contribute to test planning and performs hands on test design/development/maintenance, test case automation and test execution to achieve business outcomes. Integrates directly into a…
Added 6 mins ago
Transmission Intern
Orennia
Calgary, AB
…experts and brightest minds in data orchestration, analytics, software development, and industry insights to uncover opportunities where others can’t. At Orennia, you’ll become part of a…
Added 32 mins ago
C
Guidewire Technical Architect - InsuranceNow
Cognizant
Canada
- Full-time
· Mentor development teams, provide technical leadership, and support the successful delivery of strategic initiatives and platform enhancements.
Added 48 mins ago
AI
Salesforce AI & Data Cloud Solutions Engineer
AGF Investments
Toronto, ON
- Full-time
Platform development experience with Flow Builder, Apex, Lightning Web Components, release management, and DevOps tooling such as Azure DevOps.
Added 48 mins ago
BS
Technology Delivery Lead
Brainhunter Systems Ltd
Toronto, ON
- Contract
The Technology Delivery Lead is a customer first individual accountable for the execution of their projects and initiatives. The role covers all aspects of the software development…
Added 48 mins ago
KG
TeamSite/OpenText CMS Developer
K&K Global Talent Solutions INC.
Toronto, ON
- Full-time
We are seeking an experienced TeamSite / OpenText CMS Developer to own and support our current CMS platform while helping drive our long-term digital content modernization strategy.
Added 48 mins ago
US
Renewables Software Sales Specialist - Canada
UL Solutions
Canada
- Full-time
UL Solutions is seeking a Technical Sales Specialist to drive sales in North America for our wind software and data portfolio, including Windnavigator, Windographer, Openwind, and the…
Added 48 mins ago
T
Oracle / PostgreSQL Database Administrator
TD
Mississauga, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 48 mins ago
VT
Change Management Specialist - AI Adoption
Vision Talent Co.
Toronto, ON
- $85 to $90 CAD / hour
- Contract
The Change Manager will lead the people and process side of AI adoption across Technology and Operations teams. This role owns the change strategy for rolling out AI tools and workflows…
Added 49 mins ago
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Senior Patent & IP Counsel
Lyten
Burlington, ON
- Full-time
Lyten is seeking to hire its first Patent & IP Counsel to build and lead the company's intellectual property function, with a focus on patent strategy, hands-on drafting and prosecution,…
Added 49 mins ago
JW
Senior Software Engineer, Tokenization
Jobs Web3
Toronto, ON
- Full-time
As a Senior Software Engineer, you will design and build the core systems that issue, custody, and settle tokenized equities on-chain and keep them in sync with traditional brokerage and…
Added 49 mins ago
R
Director, Delivery & Implementation
RewardOps
Canada
- Full-time
Establish measurable delivery standards and KPIs focused on quality, client adoption, operational efficiency, financial performance, and team development.
Added 49 mins ago
A
Senior Azure Applications Developer : Toronto/Markham ON : Contract
AceStack
Toronto, ON
- $50 to $55 CAD / hour
- Contract
Minimum of 5-7 years of professional experience in software development, with at least 3 years focused on Azure cloud platform and related services.
Added 49 mins ago
B
Senior Product Manager, Intelligence
Braze
Toronto, ON
- Part-time
…customers more effectively. We combine the data on the Braze platform with machine learning and statistics to optimize marketers' strategies, inform their decisions, and, where possible,…
Added 49 mins ago
R
Implementation & Support Lead
RADPAIR
Canada
- Full-time
The Implementation & Support Lead owns and drives the technical execution of client onboarding, implementation, and post–go-live support for RADPAIR’s AI-powered radiology platform. This…
Added 49 mins ago
FC
FLIGHT CENTRE TRAVEL GROUP - POWER PLATFORM & AI SOLUTIONS SPECIALIST - TORONTO, ON
Flight Centre Travel Group Canada
ON · Ontario, Canada
- Full-time
…business challenges into scalable solutions using Microsoft Power Platform technologies and emerging AI-assisted development…
Added 50 mins ago
R
Data Engineering Manager
Relay
Remote, Canada
- $207,000 to $253,000 CAD / year
- Full-time
- Remote
…pipelines and dashboards that teams use to run the company. Data Platform, the team you'll lead, owns the foundation underneath: infrastructure, cost, real-time data, observability, and the…
Added 1 hour ago
H
Senior Data Engineer
HCLTech
Toronto, ON
- $90,000 to $120,000 CAD / year
- Full-time
We are seeking a hands-on Senior Data Engineer to lead the development, support, and continuous improvement of our Azure-based data platform. This role combines data engineering, platform…
Added 1 hour ago
A
Software Developer - Games
Affinity
Montreal, QC
- Full-time
On behalf of our client, Affinity is looking for a Senior Software Developer – Games who will lead the development of high-performance gaming applications with a strong focus on low-level…
Added 1 hour ago
C
Technical Support Specialist I
Connexall
Toronto, ON
- Full-time
…an award-winning Enterprise grade IoT (Internet of Things) platform, purpose built for the healthcare industry. Connexall® is a sophisticated and customizable end-to-end integration and…
Added 1 hour ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Proficient working knowledge in software delivery/change practices: requirements clarification, testing/UAT support, release/change coordination, application lifecycle management,…
Added 1 hour ago
SF
Application Security Engineer II
Spring Financial Inc.
Vancouver, BC
- Full-time
…navigating evolving requirements and unclear boundaries. You lead threat modeling sessions for new features, run secure code reviews on high-risk changes, and partner with engineering teams…

Teifi Digital

QA Manager

Vancouver, BC, Canada

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Job details

Experience: 5+ years of experience in QA, with at least 2 years in a lead or senior QA role.
Posting language: English
Posted: Oct 7, 2026

Original job description

Role Overview

We are seeking a QA Manager to build, own, and continuously mature the quality assurance function at Teifi. This is both a strategic and hands-on leadership role - you will define how QA operates across all delivery pods, establish the standards, frameworks, and tooling that QA Analysts execute against, and ensure consistent delivery quality across every client engagement. You will work closely with QA Analysts, Engineering Leads, Business Analysts, Project Managers, and the Systems Architect to embed quality throughout the delivery lifecycle - from Discovery through to post-launch. This role is 70% practice leadership and 30% hands-on project delivery support.

Key Responsibilities

Test Planning, Strategy & Standards

Define and own Teifi's QA methodology, standards, and best practices across all projects and delivery pods.
Establish the test strategy framework that QA Analysts use to tailor approaches per engagement - covering scope, complexity, risk profile, testing phases, timelines, entry/exit criteria, and resource requirements.
Drive and enforce risk-based testing strategies, ensuring test effort is consistently prioritized toward high-impact areas across all pods.
Own test environment strategy in collaboration with the Systems Architect and Engineering Leads - defining standards for environment readiness, feature flag configuration, production-aligned settings, CI/CD pipeline dependencies, and data seeding.
Build and maintain reusable test frameworks, templates, checklists, and QA tooling to enable efficient and consistent execution by QA Analysts.

Test Design, Execution & Oversight

Define standards and templates for test case creation, ensuring QA Analysts produce cases that thoroughly cover functional requirements, edge cases, and user journeys.
Own and maintain the test case repository strategy - ensuring cases are versioned, organized, and reusable across projects and sprints.
Oversee QA execution across multiple concurrent pods, ensuring consistent quality standards in all testing phases: sanity, smoke, regression, functional, integration, cross-browser, cross-device, accessibility, and performance testing.
Perform hands-on QA on complex or high-risk features, integrations, and platform migrations.
Step in as primary QA executor on projects where a dedicated QA Analyst is not assigned, or during peak delivery periods to ensure quality coverage is maintained.
Review and approve test plans and test cases produced by QA Analysts before execution.
Own design artifact review processes, ensuring wireframes and high-fidelity mockups are reviewed for quality issues before they reach development.
Establish standards for accessibility testing compliance (WCAG) and performance testing (page load times, throughput validation) across engagements.

Defect Management & Quality Reporting

Define and own the defect management process and lifecycle - from identification through resolution and verification - ensuring QA Analysts follow consistent triage, severity classification, and reporting standards.
Establish defect tracking tooling, processes, and metrics infrastructure to systematically capture defect rates and quality data across all pods.
Define and track QA metrics across pods, including defect rates, test coverage, stories passed first time, and other quality indicators.
Produce and own quality reporting - providing stakeholders and leadership with visibility into test outcomes, coverage levels, outstanding risk, and overall quality health.
Drive continuous improvement by analyzing systemic quality issues and implementing process changes to prevent recurrence.

Release Readiness & Go-Live

Define and enforce the Definition of Done across all delivery pods, holding teams accountable to agreed quality standards.
Own the sprint QA sign-off process, ensuring QA Analysts have clear criteria and authority to formally confirm deliverables meet the required quality bar.
Build and maintain the go-live QA checklist, providing a structured final quality gate before production deployment.
Lead go-live readiness assessments and sign-off across projects, coordinating with Engineering Leads and Project Managers on release timing, dependencies, and risk assessment.
Oversee post-launch validation standards, ensuring QA Analysts verify deployed solutions in production - accounting for environment-specific differences such as DNS, CDN, live payment gateways, and third-party integrations.

Cross-functional Collaboration

Partner with Business Analysts to ensure acceptance criteria are testable, unambiguous, and fully covered by QA effort before sprint planning.
Provide QA input during Discovery and architecture reviews, contributing a quality and testability lens to surface potential risks before they reach implementation.
Partner with Engineering Leads on release management, coordinating release planning and ensuring QA sign-off is complete before deployment proceeds.
Collaborate with the Systems Architect on performance testing strategy - partnering with engineering who provide load testing tooling and handle deeper infrastructure-level performance engineering.
Work with Project Managers on sprint QA sign-off cadence, release readiness communication, and quality risk escalation.

People & Process

Mentor and develop QA Analysts, building capability and consistency across the team.
Define onboarding processes for new QA team members, ensuring rapid ramp-up on Teifi's QA standards and tooling.
Drive continuous improvement in QA processes, identifying systemic issues and implementing solutions across the practice.
Report on quality health to project and leadership teams, advocating for investment in quality where needed.

Qualifications

5+ years of experience in QA, with at least 2 years in a lead or senior QA role.
Experience building or maturing a QA function within an agency, implementation, or e-commerce environment.
Strong hands-on testing experience across functional, regression, integration, smoke, sanity, cross-browser, cross-device, accessibility, and performance testing.
Experience testing complex web applications, ideally within Shopify Plus or other modern e-commerce platforms - including API integrations, third-party applications, payment gateways, and ERP/OMS integrations.
Proven ability to define QA standards, processes, and tooling from the ground up.
Strong understanding of software development lifecycles (SDLC), Agile delivery methodologies, sprint-based workflows, and release management.
Experience mentoring and developing junior and mid-level QA team members.
Familiarity with accessibility standards (WCAG) and performance testing methodologies.
Experience using and administering defect tracking and project management tools such as Jira, ClickUp, Linear, or similar platforms.
Exposure to test automation frameworks or automation tooling is considered an asset.
Strong communicator - able to advocate for quality with both technical and non-technical stakeholders.
Exceptional organizational skills with the ability to oversee multiple concurrent projects in a fast-paced agency environment.
A proactive mindset with a strong sense of ownership, accountability, and commitment to building a high-performing QA practice.
ISTQB Advanced or equivalent certification is considered an asset.

Benefits & Perks

Ongoing professional development through training programs, certifications, and peer mentorship
Hybrid work model depending on role, with a Granville Island office and free on-site parking
Flexibility in work hours designed to accommodate appointments and personal responsibilities
Comprehensive health and dental coverage in Canada, plus a health spending account
Paid office closure between Christmas and New Year’s
Regular team culture events, stocked office snacks, and a dog friendly workplace
Performance based bonus opportunities for full-time employees

We are an equal opportunity employer and love diversity at our company! We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.

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More about this job

Responsibilities

The QA Manager will define and own the quality assurance methodology, standards, and frameworks across all delivery pods. They will oversee test execution, manage defect lifecycles, and provide leadership to QA Analysts to ensure consistent delivery quality.

Requirements

Candidates must have 5+ years of QA experience, including at least 2 years in a lead or senior role. Proficiency in building QA functions, testing complex e-commerce platforms, and strong communication skills are required.

Skills

QA strategy
Test planning
Risk-based testing
Test automation
Agile methodologies
Defect management
Performance testing
Accessibility testing
Shopify Plus
API integrations
Jira
Leadership
Mentoring
Release management
SDLC

Benefits

Professional development
Hybrid work model
Free on-site parking
Flexible work hours
Health coverage
Dental coverage
Health spending account
Paid office closure between Christmas and New Year
Team culture events
Stocked office snacks
Dog friendly workplace
Performance based bonus

Visa sponsorship

Not detected in the job text

Keywords

QA Manager
Quality Assurance
Test Strategy
Test Frameworks
CI/CD
WCAG
Performance Testing
Regression Testing
Functional Testing
Shopify Plus
API
ERP
OMS
Jira
ClickUp
Linear
Agile
SDLC
ISTQB
Risk-based testing
Release Management
Cross-browser testing
Cross-device testing
Data seeding
Feature flags

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