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Added 20 mins ago
IG
Power BI Analyst
Insight Global
Toronto, ON
- $40 to $50 CAD / hour
- Contract
Insight Global is seeking a results-driven Business Intelligence Analyst to join a leading financial institution in Toronto on a contract basis. In this role, you'll collaborate closely…
Added 20 mins ago
FH
Credit Analyst
Fuze HR Solutions
Concord, ON
- Full-time
We’re looking for a Junior Credit Analyst to join our team in Concord. This is a great opportunity for someone with experience in credit, accounts receivable, finance, accounting, or…
Added 1 hour ago
KI
Senior Operations Data Analyst (Hybrid)
Kardium Inc.
Burnaby, BC
- $90,000 to $125,000 CAD / year
- Full-time
We are seeking an Operational Analyst who you will be responsible for delivering high-impact dashboards, metrics and reporting across various operational teams. You will play a critical…
Added 1 hour ago
S
Senior Security Analyst - Cyber Security - Regular Full-Time - 2026-17134 (2026-17134)
Sunnybrook
Toronto, ON
- Full-time
Collaborate with other business units to identify security risks within their respective operational areas, make recommendations for appropriate security control remediation items and…
Added 1 hour ago
RB
Senior Analyst, IT Risk Analytics & Reporting (Global Security)
Royal Bank of Canada
Toronto, ON
- Full-time
As the Senior Analyst, IT Risk Analytics & Reporting, you work with data enhancement, and governance of enterprise technology risk metrics. This role serves as a critical bridge between…
Added 1 hour ago
B
Analyst, Strategy & Business Development
Bombardier
Dorval, QC
- Full-time
Requisition 16045 Analyst, Strategy & Business Development
Added 1 hour ago
AC
Senior Analyst Enterprise Performance
Alimentation Couche-Tard
Laval, QC
- Internship
As Senior Analyst Enterprise Performance, you will provide critical financial analysis and reporting support for enterprise-wide planning, forecasting, and performance management processes.…
Added 1 hour ago
SI
Financial Analyst - Calgary, AB
Strad Inc
Calgary, AB
- Full-time
The Financial Analyst delivers financial and operational insight to support Finance, Operations, and senior management. The position partners with business users, finance leaders, and…
Added 1 hour ago
P
Canada Technology Consulting - Business Platform Transformation Senior Director
Protiviti
Toronto, ON · Vancouver, BC
- Full-time
Demonstrated success designing and delivering end-to-end Q2C transformations, from current-state assessment and business case development through implementation, integration, change…
Added 1 hour ago
T
Senior Analyst, Margin Accounts Group (4583)
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 1 hour ago
T
Analyst, Margin Accounts Group (5576)
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 2 hours ago
FB
Senior Analyst, Financial Reporting
Fairstone Bank
Montreal, QC
- Full-time
…solutions tailored to all Canadians, including newcomers, small-business owners, smart investors and savvy…
Added 2 hours ago
FB
Analyst, Loan and Insurance Accounting
Fairstone Bank
Montreal, QC
- Full-time
…solutions tailored to all Canadians, including newcomers, small-business owners, smart investors and savvy…
Added 2 hours ago
IO
HR Governance & Risk Analyst
Irving Oil
Saint John, NB
- Full-time
As an HR Governance and Risk Analyst, you will support the development, execution, and continuous improvement of HR governance, compliance, and risk management programs. You will help…
Added 2 hours ago
SG
Rating Analyst – Infrastructure & Project Finance Ratings, Toronto or Mexico City
S&P Global
Toronto, ON
- Full-time
…- combining credit analysis, data-driven insights, and tool development to strengthen rating quality, inform research, and support informed decision-making across the infrastructure and…
Added 2 hours ago
AG
SOC Analyst (Night Shift)
ATCO Group
AB · Calgary, AB
- Full-time
As a Security Operations Centre (SOC) Analyst - Nights, you will serve as a first responder to security incidents and are integral in preventing, detecting, and responding to cyber threats…
Added 2 hours ago
D
Product Owner, Product management
Desjardins
Montréal-Ouest, QC
- Full-time
…work in close collaboration with the project developer and business analyst to ensure the solution meets user needs and that the project’s expected benefits are delivered. You will manage…
Added 2 hours ago
A
Change Management Analyst
Affinity
AB · Edmonton, AB
- Contract
On behalf of our public sector client, Affinity is seeking a Change Management Analyst to support the successful implementation of project changes by developing tangible change management…
Added 2 hours ago
TD
Senior UX Designer
Teifi Digital
Vancouver, BC
- $80,000 to $110,000 CAD / year
We are seeking a Senior UX Designer to transform business requirements into tangible designs, wireframes, and user experiences that clients can validate and delivery teams can build from.…
Added 2 hours ago
KC
Analyst, Investments
K2 Capital
Toronto, ON
- Full-time
Conduct comprehensive company, industry, market, and transaction research to support current engagements and portfolio company business development initiatives
Added 2 hours ago
CK
Analyst, HR Service Center, Benefits and Absences
Circle K
Laval, QC
- Full-time
DEC in Administrative Techniques, Accounting and Management, or another related field (Human Resources, Business Administration, Finance), or equivalent experience.
Added 3 hours ago
RB
Product Management Analyst
Royal Bank of Canada
Halifax, NS
- Full-time
…Office (CDO), we're seeking someone to help support data and business analytics activities, as well as the development of data story-telling materials and…
Added 3 hours ago
IC
Commercial Financing - Analyst / Associate
Impact Commercial
North Vancouver, BC
- Full-time
Impact Commercial is a full-service commercial financing brokerage specializing in commercial real estate, development & construction, equipment, and business acquisition financing. We’re a…
Added 3 hours ago
AB
Business Analyst
ARC Business Solutions Inc.
Calgary, AB
- Full-time
ARC Business Solutions Inc. is currently seeking an experienced Business Analyst with a strong background in software development, Agile delivery and organizational change for opportunities…
Added 3 hours ago
D
Programmer analyst, System and infrastructure operations, maintenance and development
Desjardins
Montreal, QC · Levis, QC
- Full-time
As a systems and infrastructure development, operations and maintenance programmer analyst, you participate in IT efficiency and quality by analyzing, designing, configuring, developing,…

Teifi Digital

Resource & Capacity Manager

Vancouver, BC, Canada

$110,000 to $130,000 CAD / year

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Job details

Pay: $110,000 to $130,000 CAD / year
Posting language: English
Posted: Oct 5, 2026

Original job description

Role Overview

As Resource & Capacity Manager, you will make sure the right people are on the right projects at the right time. You will own staffing and capacity across Teifi's delivery pods, turning the sales pipeline into staffing plans, keeping utilization healthy, and flagging capacity or skill gaps before they become delivery risks. You will work closely with delivery leadership, sales, Finance, and HR, and be the go-to person for who is working on what, now and over the coming quarters. This role reports to the Director of Delivery.

Key Responsibilities

Resource Allocation & Staffing

Match incoming projects to the right pod based on capacity, skills, and availability
Manage staffing requests and adjustments across all active pods, ensuring pods are appropriately resourced throughout the engagement lifecycle
Resolve allocation conflicts across competing projects, escalating to delivery leadership where priorities cannot be reconciled at the operational level
Partner with delivery leadership to ensure pods are staffed and ready before projects kick off

Capacity Planning, Forecasting & Pipeline Alignment

Translate the sales pipeline into forward-looking staffing requirements, working from deal timing, scope, and team composition to anticipate resourcing needs
Maintain a rolling forward-looking view of capacity across all delivery disciplines
Identify supply and demand gaps before they become delivery risks, giving leadership time to act
Work with sales and delivery leadership to flag capacity constraints that could affect deal timing or delivery commitments
Partner with Sales and Finance to align capacity forecasts with revenue projections and ensure the business can commit to incoming pipeline

Utilization Management

Track utilization across the delivery team by pod, project and by individual
Monitor bench time and flag underutilization early before it impacts financial performance

Skills Inventory

Maintain a current and accurate view of skills, certifications, and experience across the delivery team
Identify capability gaps within pods that could impact delivery quality on certain project types
Inform hiring and development decisions based on skill gaps across the delivery team
Match people to pods and projects that align with their growth trajectory and strengths

Operational Reporting

Own the accuracy of resource allocations in Harvest and Forecast, ensuring data reflects reality at all times
Provide delivery leadership with regular visibility into utilization, capacity, and allocation status across all active and upcoming engagements
Flag variances between planned and actual allocations proactively before they affect delivery or financial outcomes

Recruitment Support

Identify hiring needs based on pipeline demand and utilization trends
Define role requirements and timing needed to close capacity gaps and feed that information to HR to initiate the recruitment process
Maintain visibility into open roles and expected start dates to factor into capacity planning

Success Metrics

Utilization consistently tracked against billable targets with variances identified and addressed proactively
Bench time kept within target range with underutilization flagged and resolved before it compounds
Capacity forecast accuracy maintained within an acceptable variance week over week, giving leadership confidence in the forward view

Qualifications

Experience in resource management, delivery operations, or project coordination at a digital agency or professional services firm
Experience staffing multidisciplinary delivery teams across roles including PM, Solutions Analyst, Front End Developer, Back End Developer, QA, and Solutions Architect on concurrent projects
Hands-on experience with Harvest and Forecast or similar capacity planning and time tracking tools
Solid understanding of utilization, billable targets, and capacity planning with strong spreadsheet and data skills
Ability to read a sales pipeline and translate deal timing and scope into concrete staffing requirements
Clear communicator who can navigate competing priorities with project leads and delivery leadership using data rather than opinion
Highly organized and detail-oriented with a proactive approach to flagging and resolving resourcing issues before they escalate
Comfortable working in a fast-paced, high-growth agency environment where priorities shift and plans change

We are an equal opportunity employer and love diversity at our company! We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.

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More about this job

Responsibilities

The Resource & Capacity Manager is responsible for optimizing staffing across delivery pods by aligning the sales pipeline with resource availability. They will monitor utilization, identify capacity gaps, and collaborate with leadership to ensure projects are adequately resourced.

Requirements

Candidates must have professional experience in resource management or delivery operations within a digital agency or professional services firm. Proficiency in capacity planning tools like Harvest and Forecast, along with strong data analysis and communication skills, is required.

Skills

Resource Management
Capacity Planning
Staffing
Project Coordination
Delivery Operations
Data Analysis
Forecasting
Utilization Management
Harvest
Forecast
Pipeline Management
Stakeholder Management
Strategic Planning
Operational Reporting
Recruitment Support

Visa sponsorship

Not detected in the job text

Keywords

Resource Management
Capacity Planning
Staffing
Delivery Operations
Project Coordination
Digital Agency
Professional Services
Harvest
Forecast
Utilization
Billable Targets
Sales Pipeline
Data Analysis
Operational Reporting
Recruitment
Strategic Planning
Multidisciplinary Teams
Capacity Forecasting
Bench Time
Resource Allocation

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