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Added 49 mins ago
M
Senior Software Engineer - Card Network Integration
Marqeta
Remote, Canada
- Full-time
- Remote
Creating Digital Wallet Tokens via Apple Pay and Google Pay.
Added 1 hour ago
HR
Technical Specialist, Senior - Vital Software
Hitachi Rail
Toronto, ON
- Full-time
…every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and…
Added 1 hour ago
HR
Software Architect - Vital Software
Hitachi Rail
Toronto, ON
- Full-time
…every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and…
Added 1 hour ago
HR
Technical Safety Specialist
Hitachi Rail
Toronto, ON
- Full-time
…every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and…
Added 1 hour ago
M
Architect Advanced
Mphasis
Toronto, ON
- Full-time
The Cloud Architect is responsible for defining, designing, and governing enterprise cloud solutions across public, private, and hybrid cloud environments. The role ensures cloud platforms…
Added 1 hour ago
HR
Technical Safety Specialist
Hitachi Rail
Burnaby, BC
- Full-time
…every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and…
Added 2 hours ago
BC
AI Architect
BrainRidge Consulting
Toronto, ON
- Full-time
…empower financial institutions and organizations to thrive in the digital age, we provide cutting-edge technology solutions and strategic guidance to drive innovation and growth. As we…
Added 2 hours ago
BC
Cloud Architect
BrainRidge Consulting
Toronto, ON
- Full-time
…empower financial institutions and organizations to thrive in the digital age, we provide cutting-edge technology solutions and strategic guidance to drive innovation and growth. As we…
Added 2 hours ago
BC
Solution Architect
BrainRidge Consulting
Toronto, ON
- Full-time
…empower financial institutions and organizations to thrive in the digital age, we provide cutting-edge technology solutions and strategic guidance to drive innovation and growth. As we…
Added 2 hours ago
PC
Senior Associate -Cyber Security Forward Deployed(Bilingual FR/EN)
Pwc Canada
Toronto, ON · Calgary, AB · Ottawa, ON · Vancouver, BC
- Full-time
…application security initiatives for our clients. You will architect deeply technical solutions, lead cross-functional engineering pods, and convert client ambiguity into shipped…
Added 3 hours ago
SE
Room Management Systems Architect
Schneider Electric
Montreal, QC
- Full-time
Digital Energy Solutions is shaping the next generation of intelligent buildings through software-driven technologies that improve energy performance, occupant comfort, and operational…
Added 3 hours ago
SE
Room Management Systems Architect
Schneider Electric
Montreal, QC
- $145,800 to $194,400 CAD / year
- Full-time
Digital Energy Solutions is shaping the next generation of intelligent buildings through software-driven technologies that improve energy performance, occupant comfort, and operational…
Added 4 hours ago
D
Cloud Solutions Architect Manager
Deloitte
Ottawa, ON
- Full-time
Work closely with clients and lead delivery teams to design, architect, and oversee the implementation of enterprise-scale digital experience solutions using Adobe Experience Cloud
Added 4 hours ago
PC
Senior Associate -Cyber Security Forward Deployed(Bilingual FR/EN)
PwC Canada
Ottawa, ON
- Full-time
…application security initiatives for our clients. You will architect deeply technical solutions, lead cross-functional engineering pods, and convert client ambiguity into shipped…
Added 4 hours ago
H
Digital Payload Architect | Remote Opportunity | Fastwater Staffing
HIKINEX
Remote, Canada
- Contract
- Remote
We are seeking an experienced Digital Payload Architect to lead the architecture, design, and integration of next-generation digital regenerative payloads for LEO and MEO satellite…
Added 5 hours ago
B
Senior Manager, Data & AI
BDO
Vancouver, BC
- Full-time
BDO Digital’s Vancouver office is looking for a Senior Manager to join our Data & AI Consulting Practice team and own the following responsibilities:
Added 5 hours ago
Junior Full Stack Developer
Government of Alberta
AB
…delivery excellence across product and platform teams. The Digital Architect plays a key role in shaping how digital solutions are designed, evolved, and governed, balancing innovation with…
Added 5 hours ago
MC
Node.js API Developer , Banking API Modernizatio (35909)
Myticas Consulting
Toronto, ON
- Contract
We are seeking an experienced Node.js API Developer (AWS) to support a major Canadian financial institution’s Digital Core modernization initiative.
Added 5 hours ago
MC
Principal Banking Cloud Architect | Client Partner | Technology Consulting (35568)
Myticas Consulting
Toronto, ON
- Full-time
Principal Banking Cloud Architect | Client Partner | Technology Consulting
Added 5 hours ago
MC
Solutions Architect – AWS Node.js Digital Banking (35654)
Myticas Consulting
Toronto, ON
- Contract
Myticas Consulting is seeking an experienced Solutions Architect for a long-term consulting engagement supporting a major digital transformation program within the financial services…
Added 5 hours ago
IC
Senior Digital Data Architect
iPartner Consulting
Toronto, ON
- Contract
We are looking for an experienced Solution Architect to lead the architecture and technical delivery of a real-time analytics platform migration for a leading media and publishing client.
Added 5 hours ago
UO
Research Platform Cloud Designer -Information Technologies
University of Calgary
Calgary, AB
- Full-time
…an appropriate IaaS solution between local infrastructure, Digital Research Alliance of Canada (DRAC) infrastructure or commercial providers such as Amazon Web Services (AWS). Architecting…
Added 5 hours ago
BC
Senior Manager, Data & AI
BDO Canada
Vancouver, BC
- Full-time
BDO Digital’s Vancouver office is looking for a Senior Manager to join our Data & AI Consulting Practice team and own the following responsibilities:
Added 6 hours ago
MC
SOLUTION ARCHITECT TECHNICAL ARCHITECT (35734)
Myticas Consulting
Toronto, ON
- Full-time
We are seeking a senior Solution Architect / Technical Architect with strong experience delivering complex enterprise SaaS solutions within Banking, Financial Services, or FinTech…
Added 6 hours ago
MC
Level 2 3 Network Administrator & Projects Specialist (35949)
Myticas Consulting
Ottawa, ON
- Full-time
…IT solutions across cloud, cybersecurity, infrastructure and digital…

Teifi Digital

Resource & Capacity Manager

Vancouver, BC, Canada

$110,000 to $130,000 CAD / year

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Job details

Pay: $110,000 to $130,000 CAD / year
Posting language: English
Posted: Oct 5, 2026

Original job description

Role Overview

As Resource & Capacity Manager, you will make sure the right people are on the right projects at the right time. You will own staffing and capacity across Teifi's delivery pods, turning the sales pipeline into staffing plans, keeping utilization healthy, and flagging capacity or skill gaps before they become delivery risks. You will work closely with delivery leadership, sales, Finance, and HR, and be the go-to person for who is working on what, now and over the coming quarters. This role reports to the Director of Delivery.

Key Responsibilities

Resource Allocation & Staffing

Match incoming projects to the right pod based on capacity, skills, and availability
Manage staffing requests and adjustments across all active pods, ensuring pods are appropriately resourced throughout the engagement lifecycle
Resolve allocation conflicts across competing projects, escalating to delivery leadership where priorities cannot be reconciled at the operational level
Partner with delivery leadership to ensure pods are staffed and ready before projects kick off

Capacity Planning, Forecasting & Pipeline Alignment

Translate the sales pipeline into forward-looking staffing requirements, working from deal timing, scope, and team composition to anticipate resourcing needs
Maintain a rolling forward-looking view of capacity across all delivery disciplines
Identify supply and demand gaps before they become delivery risks, giving leadership time to act
Work with sales and delivery leadership to flag capacity constraints that could affect deal timing or delivery commitments
Partner with Sales and Finance to align capacity forecasts with revenue projections and ensure the business can commit to incoming pipeline

Utilization Management

Track utilization across the delivery team by pod, project and by individual
Monitor bench time and flag underutilization early before it impacts financial performance

Skills Inventory

Maintain a current and accurate view of skills, certifications, and experience across the delivery team
Identify capability gaps within pods that could impact delivery quality on certain project types
Inform hiring and development decisions based on skill gaps across the delivery team
Match people to pods and projects that align with their growth trajectory and strengths

Operational Reporting

Own the accuracy of resource allocations in Harvest and Forecast, ensuring data reflects reality at all times
Provide delivery leadership with regular visibility into utilization, capacity, and allocation status across all active and upcoming engagements
Flag variances between planned and actual allocations proactively before they affect delivery or financial outcomes

Recruitment Support

Identify hiring needs based on pipeline demand and utilization trends
Define role requirements and timing needed to close capacity gaps and feed that information to HR to initiate the recruitment process
Maintain visibility into open roles and expected start dates to factor into capacity planning

Success Metrics

Utilization consistently tracked against billable targets with variances identified and addressed proactively
Bench time kept within target range with underutilization flagged and resolved before it compounds
Capacity forecast accuracy maintained within an acceptable variance week over week, giving leadership confidence in the forward view

Qualifications

Experience in resource management, delivery operations, or project coordination at a digital agency or professional services firm
Experience staffing multidisciplinary delivery teams across roles including PM, Solutions Analyst, Front End Developer, Back End Developer, QA, and Solutions Architect on concurrent projects
Hands-on experience with Harvest and Forecast or similar capacity planning and time tracking tools
Solid understanding of utilization, billable targets, and capacity planning with strong spreadsheet and data skills
Ability to read a sales pipeline and translate deal timing and scope into concrete staffing requirements
Clear communicator who can navigate competing priorities with project leads and delivery leadership using data rather than opinion
Highly organized and detail-oriented with a proactive approach to flagging and resolving resourcing issues before they escalate
Comfortable working in a fast-paced, high-growth agency environment where priorities shift and plans change

We are an equal opportunity employer and love diversity at our company! We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.

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More about this job

Responsibilities

The Resource & Capacity Manager is responsible for optimizing staffing across delivery pods by aligning the sales pipeline with resource availability. They will monitor utilization, identify capacity gaps, and collaborate with leadership to ensure projects are adequately resourced.

Requirements

Candidates must have professional experience in resource management or delivery operations within a digital agency or professional services firm. Proficiency in capacity planning tools like Harvest and Forecast, along with strong data analysis and communication skills, is required.

Skills

Resource Management
Capacity Planning
Staffing
Project Coordination
Delivery Operations
Data Analysis
Forecasting
Utilization Management
Harvest
Forecast
Pipeline Management
Stakeholder Management
Strategic Planning
Operational Reporting
Recruitment Support

Visa sponsorship

Not detected in the job text

Keywords

Resource Management
Capacity Planning
Staffing
Delivery Operations
Project Coordination
Digital Agency
Professional Services
Harvest
Forecast
Utilization
Billable Targets
Sales Pipeline
Data Analysis
Operational Reporting
Recruitment
Strategic Planning
Multidisciplinary Teams
Capacity Forecasting
Bench Time
Resource Allocation

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