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Added 1 min ago
S
Senior Director Finance
SinaLite
Markham, ON
- Full-time
Partner with Operations, Sourcing, and the Controller to improve inventory, receivables, and payables performance.
Added 1 min ago
SE
Resource Coordinator
Source Energy
Peace River, AB
- Full-time
…supervisors, and operational teams. This position works closely with Operations, Maintenance, HSE, HR, and Finance to ensure staffing levels, training requirements, equipment readiness, and…
Added 13 mins ago
LS
Development Miners
Lake Shore Gold
Timmins, ON
- Full-time
…stopper. You will be knowledgeable in all aspects of mining operations such as Drift, Ramp, and Construction mining. You will be a self-motivated individual with excellent leadership and…
Added 15 mins ago
DC
Underground Mechanic - Stock
Dumas Contracting Ltd.
Timmins, ON
- Full-time
…repairing the fleet of heavy mining equipment that keeps our operations running safely and efficiently. You will work underground in a fast-paced setting, ensuring equipment reliability and…
Added 15 mins ago
GH
Line Cook
Germain Hôtels
Toronto, ON
- Full-time
Perform food picking, washing, peeling, and cutting operations;
Added 15 mins ago
1
Dental Hygienist - Village Mall Dental
123Dentist
Red Deer, AB
- Full-time
We provide the non-clinical backbone for dental teams across the country, offering HR, marketing, finance, operations, and procurement support so local clinics can focus on what matters…
Added 15 mins ago
BW
Registered Nurse, Neonatal Intensive Care Unit (NICU) - BC Women's Hospital & Health Centre
BC Women's Hospital and Health Centre
Vancouver, BC
- Full-time
Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth and development.
Added 16 mins ago
Commercial Sales Associate
Sherwin-Williams
Kingston, ON
Added 16 mins ago
Mill Maintenance Millwright
Hudbay Minerals
Princeton, BC
Exposure to working outdoors in all weather conditions, operating a light vehicle at our operations, in various weather conditions and terrain, including winter driving,
Added 16 mins ago
Morning Production Cook - Banff Hospitality Collective
Banff Hospitality Collective
Banff, AB
Added 16 mins ago
C
Senior Analyst, Wood Gundy Staffing
CIBC
Toronto, ON
- Full-time
Operations – Verify and input data into Incentive Compensation Management system (ICM) to ensure monthly deductions for IA charges are correct and maintain data within system.…
Added 16 mins ago
Primary Care Nurse
University of Toronto
Toronto, ON
Under the direction of the Assistant Director of Clinical Operations, the Primary Care RN provides exceptional, holistic, culturally safe nursing care in accordance with established…
Added 30 mins ago
HM
Family Practitioner/General Practitioner
Health Match BC
New Westminster, BC
- Full-time
Dedicated clinic manager and HR director to assist with daily operations
Added 30 mins ago
GR
Completions Engineer
Greenfire Resources
Calgary, AB
- Full-time
…thermal well completions supporting Greenfire Resources SAGD operations. This role provides technical and operational expertise throughout the entire well lifecycle, well design, drilling…
Added 30 mins ago
PC
Instrumentation Supervisor
Parkland Corporation
Burnaby, BC
- Full-time
…Greater Caribbean, and Europe. The Partnership’s midstream operations include an extensive network of approximately 14,000 miles of pipeline and over 160 terminals. This critical…
Added 31 mins ago
People Business Partner, Lyft Urban Solutions
Lyft
Montreal, QC
…bringing together engineering, manufacturing, supply chain, operations, marketing and commercial teams under one…
Added 31 mins ago
VC
Community Health Centre Coordinator
Vancouver Coastal Health
Vancouver, BC
- $39.28 to $41.14 CAD / hour
- Temporary
…Program Manager and is charged with managing the facility support operations, functions and resources including supervising the work activities of designated staff for specified programs…
Added 31 mins ago
Assistant Manager - West 4th
Lush Handmade Cosmetics
Vancouver, BC
…your business interactions with customers, fellow staff and operations: Be Real, Be Curious, Lead Fearlessly, Adapt and Evolve, Grow Talent, and Live with…
Added 31 mins ago
KI
Co-op/Intern Human Resources
Kinaxis Inc.
Ottawa, ON
- Internship
…key to what we do and we’re committed to a long-term net-zero operations strategy. We are involved in our communities and support causes where we can make the most…
Added 31 mins ago
Class 4 Maintenance/Relief Engineer
Molson Coors
Chilliwack, BC
…all assigned equipment, as well as supporting the day-to-day operations of the Utilities Department. Maintaining a safe work environment for self, others in the department and the brewery…
Added 31 mins ago
SI
Senior Legal Counsel
SAP IT Business Systeme
Montreal, QC
- $108,300 to $239,400 CAD / year
- Full-time
…trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer…
Added 42 mins ago
IG
Corporate Action Analyst
Insight Global
Toronto, ON
- Contract
Added 42 mins ago
IG
Transformation Program Manager
Insight Global
Toronto, ON
- $70 to $90 CAD / hour
- Contract
Experience supporting: Client Onboarding Client Servicing Treasury & Payment Solutions (TPS) Business Banking Capital Markets Lending Operations
Added 42 mins ago
RS
Material Handler I
Ryder System, Inc.
Vaughan, ON
- Full-time
Added 46 mins ago
FO
Construction Supervisor
First Onsite - CA
AB · Calgary, AB
- Full-time
As a Construction Supervisor, you'll oversee day-to-day site operations and guide crews to success. You'll review scopes, organize materials, and coordinate schedules to ensure work moves…

Teifi Digital

Resource & Capacity Manager

Vancouver, BC, Canada

$110,000 to $130,000 CAD / year

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Job details

Pay: $110,000 to $130,000 CAD / year
Posting language: English
Posted: Oct 5, 2026

Original job description

Role Overview

As Resource & Capacity Manager, you will make sure the right people are on the right projects at the right time. You will own staffing and capacity across Teifi's delivery pods, turning the sales pipeline into staffing plans, keeping utilization healthy, and flagging capacity or skill gaps before they become delivery risks. You will work closely with delivery leadership, sales, Finance, and HR, and be the go-to person for who is working on what, now and over the coming quarters. This role reports to the Director of Delivery.

Key Responsibilities

Resource Allocation & Staffing

Match incoming projects to the right pod based on capacity, skills, and availability
Manage staffing requests and adjustments across all active pods, ensuring pods are appropriately resourced throughout the engagement lifecycle
Resolve allocation conflicts across competing projects, escalating to delivery leadership where priorities cannot be reconciled at the operational level
Partner with delivery leadership to ensure pods are staffed and ready before projects kick off

Capacity Planning, Forecasting & Pipeline Alignment

Translate the sales pipeline into forward-looking staffing requirements, working from deal timing, scope, and team composition to anticipate resourcing needs
Maintain a rolling forward-looking view of capacity across all delivery disciplines
Identify supply and demand gaps before they become delivery risks, giving leadership time to act
Work with sales and delivery leadership to flag capacity constraints that could affect deal timing or delivery commitments
Partner with Sales and Finance to align capacity forecasts with revenue projections and ensure the business can commit to incoming pipeline

Utilization Management

Track utilization across the delivery team by pod, project and by individual
Monitor bench time and flag underutilization early before it impacts financial performance

Skills Inventory

Maintain a current and accurate view of skills, certifications, and experience across the delivery team
Identify capability gaps within pods that could impact delivery quality on certain project types
Inform hiring and development decisions based on skill gaps across the delivery team
Match people to pods and projects that align with their growth trajectory and strengths

Operational Reporting

Own the accuracy of resource allocations in Harvest and Forecast, ensuring data reflects reality at all times
Provide delivery leadership with regular visibility into utilization, capacity, and allocation status across all active and upcoming engagements
Flag variances between planned and actual allocations proactively before they affect delivery or financial outcomes

Recruitment Support

Identify hiring needs based on pipeline demand and utilization trends
Define role requirements and timing needed to close capacity gaps and feed that information to HR to initiate the recruitment process
Maintain visibility into open roles and expected start dates to factor into capacity planning

Success Metrics

Utilization consistently tracked against billable targets with variances identified and addressed proactively
Bench time kept within target range with underutilization flagged and resolved before it compounds
Capacity forecast accuracy maintained within an acceptable variance week over week, giving leadership confidence in the forward view

Qualifications

Experience in resource management, delivery operations, or project coordination at a digital agency or professional services firm
Experience staffing multidisciplinary delivery teams across roles including PM, Solutions Analyst, Front End Developer, Back End Developer, QA, and Solutions Architect on concurrent projects
Hands-on experience with Harvest and Forecast or similar capacity planning and time tracking tools
Solid understanding of utilization, billable targets, and capacity planning with strong spreadsheet and data skills
Ability to read a sales pipeline and translate deal timing and scope into concrete staffing requirements
Clear communicator who can navigate competing priorities with project leads and delivery leadership using data rather than opinion
Highly organized and detail-oriented with a proactive approach to flagging and resolving resourcing issues before they escalate
Comfortable working in a fast-paced, high-growth agency environment where priorities shift and plans change

We are an equal opportunity employer and love diversity at our company! We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.

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More about this job

Responsibilities

The Resource & Capacity Manager is responsible for optimizing staffing across delivery pods by aligning the sales pipeline with resource availability. They will monitor utilization, identify capacity gaps, and collaborate with leadership to ensure projects are adequately resourced.

Requirements

Candidates must have professional experience in resource management or delivery operations within a digital agency or professional services firm. Proficiency in capacity planning tools like Harvest and Forecast, along with strong data analysis and communication skills, is required.

Skills

Resource Management
Capacity Planning
Staffing
Project Coordination
Delivery Operations
Data Analysis
Forecasting
Utilization Management
Harvest
Forecast
Pipeline Management
Stakeholder Management
Strategic Planning
Operational Reporting
Recruitment Support

Visa sponsorship

Not detected in the job text

Keywords

Resource Management
Capacity Planning
Staffing
Delivery Operations
Project Coordination
Digital Agency
Professional Services
Harvest
Forecast
Utilization
Billable Targets
Sales Pipeline
Data Analysis
Operational Reporting
Recruitment
Strategic Planning
Multidisciplinary Teams
Capacity Forecasting
Bench Time
Resource Allocation

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