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Added 1 min ago
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Technical Analyst
Co-operators
Moncton, NB · Guelph, ON · Toronto, ON · Mississauga, ON · Burlington, ON · Regina, SK · Calgary, AB
- Full-time
As a member of the Cloud Platforms, Operations & Engineering team, the Technical Analyst ensures the availability, stability, integrity and efficient operation of complex technologies…
Added 1 min ago
AC
Senior Financial Analyst
Aston Carter
Calgary, AB
- $100,000 to $115,000 CAD / year
- Full-time
Lead Earned Value Management (EVM) processes to monitor project cost, schedule, scope, and overall performance.
Added 13 mins ago
K
Project Controls Analyst (Contract)
Kelly
AB · Edmonton, AB
- Contract
We are seeking a Project Controls Analyst to support large-scale industrial and infrastructure projects. This role is ideal for a detail-oriented professional with experience in project…
Added 13 mins ago
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Senior System Analyst
SLMCON
Montreal, QC
- Full-time
SLMCON is seeking a Senior System Analyst to translate warehouse operational needs into practical technology solutions. Working with clients and delivery teams, this role defines…
Added 13 mins ago
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System Analyst
SLMCON
Montreal, QC
- Full-time
SLMCON is seeking a System Analyst to translate warehouse operational needs into practical technology solutions. Working with clients and delivery teams, this role defines requirements and…
Added 16 mins ago
RC
Data Analyst - Bilingual
Rethink Canada
Toronto, ON
- Full-time
The Data Analyst is responsible for tracking, analyzing, and translating General Motors' social data into actionable performance narratives and optimizations. They will establish…
Added 44 mins ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 44 mins ago
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Senior Consulting Manager - Senior Business Analyst, Master Data Management / Counterparty
Cognizant
Toronto, ON
- $125,000 to $150,000 CAD / year
- Full-time
Cognizant Consulting partners with business leaders to drive large-scale transformation, improve operational performance, and unlock business value through innovative strategies and digital…
Added 44 mins ago
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Senior Mainframe Test Analyst
Cognizant
Toronto, ON
- $60,000 to $90,000 CAD / year
- Full-time
We are seeking a Senior Mainframe Test Analyst with Strong hands-on testing experience focused on Mainframe technologies. In this role, You will make an impact by ensuring the quality,…
Added 44 mins ago
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E-Commerce & Logistics Analyst
UNIQLO
Toronto, ON · Greater Toronto Area, Canada
- $84,000 to $87,000 CAD / year
- Full-time
Reporting directly to the Project Manager and Logistics Specialist, the E-Commerce & Logistics Analyst plays a pivotal role within our logistics team. In this position, you will champion…
Added 44 mins ago
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Python Developer
Insight Global
Toronto, ON
- $40 to $45 CAD / hour
- Contract
…productivity tools that improve business processes - Participate in project work, backlog initiatives, and continuous improvement efforts - Contribute ideas for improving application…
Added 46 mins ago
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Finance Operations Analyst III
TD
Dieppe, NB
- Full-time
Understand business partner / department objectives and contribute to the achievement of performance / financial objectives by recommending appropriate action to management based on…
Added 46 mins ago
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Senior Risk Business Analyst
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
The Senior Risk Business Analyst will make a meaningful contribution to Sun Life’s Corporate Risk Operations team by combining business analysis expertise and business-facing support for…
Added 46 mins ago
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Product Owner, Product Management
Desjardins
Montreal, QC · Complexe Desjardins Montréal
- Full-time
…member/client experience. You will work in close collaboration with the project developer and business analyst to ensure the solution meets user needs and that the project’s expected…
Added 46 mins ago
Business Systems Analyst - Microsoft D365 Customer Engagement
EY
Toronto, ON
EY is seeking a Business Systems Analyst with experience in Microsoft Dynamics 365 Customer Engagement (CE) and the Power Platform to support the design and delivery of enterprise digital…
Added 46 mins ago
Tax & Law Technology - Process Transformation - Manager/Senior Analyst - Toronto
EY
Toronto, ON
Ability to analyze complex business processes and redesign them for improved performance and user experience.
Added 1 hour ago
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Order Analyst
Toromont Cat
Concord, ON
- Full-time
The order analyst performs all the imperative corporate parts expediting for Caterpillar including constant traffic improvements, cost and service improvements and timely delivery of…
Added 1 hour ago
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Analyste FP&A Sénior - Senior FP&A Analyst
Amiel Group
Laval, QC
- Full-time
At our company, the role of Senior FP&A Analyst goes far beyond simply producing reports. We’re looking for a curious, proactive, and results-oriented individual who can transform financial…
Added 1 hour ago
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Project Analyst
Agilus Work Solutions
Toronto, ON · North York, ON
- Contract
We are currently seeking an experienced Project Portfolio Analyst for a contract opportunity in North York.
Added 1 hour ago
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Resource & Capacity Manager
Teifi Digital
Vancouver, BC
- $110,000 to $130,000 CAD / year
Track utilization across the delivery team by pod, project and by individual
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Analyste, Gestion Programmes d'Ingénierie/Analyst, Eng. Pro. Management Avionics
SOGECLAIR
Montreal, QC
- Full-time
Élaborer et mettre en œuvre des cibles et des mécanismes de contrôle afin de suivre la performance et les progrès, préparer des rapports de statut et modifier les échéanciers et les cédules…
Added 1 hour ago
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Senior Financial Analyst
COREAQUA
Toronto, ON · North York, ON
- $90,000 to $100,000 CAD / year
- Full-time
Develop project-level profitability analysis and monitor budget vs. forecast vs. actuals.
Added 1 hour ago
IW
EDI/B2B AI-Enabled Analyst
Iconic Wineries of British Columbia
Vancouver, BC
- Full-time
The EDI/B2B AI-Enabled Analyst will drive the successful delivery of EDI/B2B and integration initiatives that support business growth, operational efficiency, and enterprise transformation.…
Added 1 hour ago
Senior Director, Energy & Power, Corporate, Infrastructure and Project Finance Group - Toronto
Fitch Group
Toronto, ON
Fitch Ratings is seeking a senior credit analyst with 10+ years of solid project finance related experience in the infrastructure sector. The primary responsibilities of the successful…
Added 1 hour ago
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Analyste, Gestion Programmes d'Ingénierie/Analyst, Eng. Pro. Management Avionics
SOGECLAIR
Remote, Canada
- Remote
Élaborer et mettre en œuvre des cibles et des mécanismes de contrôle afin de suivre la performance et les progrès, préparer des rapports de statut et modifier les échéanciers et les cédules…

Teifi Digital

Resource & Capacity Manager

Vancouver, BC, Canada

$110,000 to $130,000 CAD / year

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Job details

Pay: $110,000 to $130,000 CAD / year
Posting language: English
Posted: Oct 5, 2026

Original job description

Role Overview

As Resource & Capacity Manager, you will make sure the right people are on the right projects at the right time. You will own staffing and capacity across Teifi's delivery pods, turning the sales pipeline into staffing plans, keeping utilization healthy, and flagging capacity or skill gaps before they become delivery risks. You will work closely with delivery leadership, sales, Finance, and HR, and be the go-to person for who is working on what, now and over the coming quarters. This role reports to the Director of Delivery.

Key Responsibilities

Resource Allocation & Staffing

Match incoming projects to the right pod based on capacity, skills, and availability
Manage staffing requests and adjustments across all active pods, ensuring pods are appropriately resourced throughout the engagement lifecycle
Resolve allocation conflicts across competing projects, escalating to delivery leadership where priorities cannot be reconciled at the operational level
Partner with delivery leadership to ensure pods are staffed and ready before projects kick off

Capacity Planning, Forecasting & Pipeline Alignment

Translate the sales pipeline into forward-looking staffing requirements, working from deal timing, scope, and team composition to anticipate resourcing needs
Maintain a rolling forward-looking view of capacity across all delivery disciplines
Identify supply and demand gaps before they become delivery risks, giving leadership time to act
Work with sales and delivery leadership to flag capacity constraints that could affect deal timing or delivery commitments
Partner with Sales and Finance to align capacity forecasts with revenue projections and ensure the business can commit to incoming pipeline

Utilization Management

Track utilization across the delivery team by pod, project and by individual
Monitor bench time and flag underutilization early before it impacts financial performance

Skills Inventory

Maintain a current and accurate view of skills, certifications, and experience across the delivery team
Identify capability gaps within pods that could impact delivery quality on certain project types
Inform hiring and development decisions based on skill gaps across the delivery team
Match people to pods and projects that align with their growth trajectory and strengths

Operational Reporting

Own the accuracy of resource allocations in Harvest and Forecast, ensuring data reflects reality at all times
Provide delivery leadership with regular visibility into utilization, capacity, and allocation status across all active and upcoming engagements
Flag variances between planned and actual allocations proactively before they affect delivery or financial outcomes

Recruitment Support

Identify hiring needs based on pipeline demand and utilization trends
Define role requirements and timing needed to close capacity gaps and feed that information to HR to initiate the recruitment process
Maintain visibility into open roles and expected start dates to factor into capacity planning

Success Metrics

Utilization consistently tracked against billable targets with variances identified and addressed proactively
Bench time kept within target range with underutilization flagged and resolved before it compounds
Capacity forecast accuracy maintained within an acceptable variance week over week, giving leadership confidence in the forward view

Qualifications

Experience in resource management, delivery operations, or project coordination at a digital agency or professional services firm
Experience staffing multidisciplinary delivery teams across roles including PM, Solutions Analyst, Front End Developer, Back End Developer, QA, and Solutions Architect on concurrent projects
Hands-on experience with Harvest and Forecast or similar capacity planning and time tracking tools
Solid understanding of utilization, billable targets, and capacity planning with strong spreadsheet and data skills
Ability to read a sales pipeline and translate deal timing and scope into concrete staffing requirements
Clear communicator who can navigate competing priorities with project leads and delivery leadership using data rather than opinion
Highly organized and detail-oriented with a proactive approach to flagging and resolving resourcing issues before they escalate
Comfortable working in a fast-paced, high-growth agency environment where priorities shift and plans change

We are an equal opportunity employer and love diversity at our company! We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.

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More about this job

Responsibilities

The Resource & Capacity Manager is responsible for optimizing staffing across delivery pods by aligning the sales pipeline with resource availability. They will monitor utilization, identify capacity gaps, and collaborate with leadership to ensure projects are adequately resourced.

Requirements

Candidates must have professional experience in resource management or delivery operations within a digital agency or professional services firm. Proficiency in capacity planning tools like Harvest and Forecast, along with strong data analysis and communication skills, is required.

Skills

Resource Management
Capacity Planning
Staffing
Project Coordination
Delivery Operations
Data Analysis
Forecasting
Utilization Management
Harvest
Forecast
Pipeline Management
Stakeholder Management
Strategic Planning
Operational Reporting
Recruitment Support

Visa sponsorship

Not detected in the job text

Keywords

Resource Management
Capacity Planning
Staffing
Delivery Operations
Project Coordination
Digital Agency
Professional Services
Harvest
Forecast
Utilization
Billable Targets
Sales Pipeline
Data Analysis
Operational Reporting
Recruitment
Strategic Planning
Multidisciplinary Teams
Capacity Forecasting
Bench Time
Resource Allocation

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