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Added 3 mins ago
P
Quality Inspector
Precinmac
Milton, ON
- $19 to $21 CAD / hour
- Full-time
Title: Quality Inspector (2 Afternoon Shift positions)
Added 3 mins ago
CA
Forklift Operator
Can Art Aluminum Extrusion
Mississauga, ON
- $21.93 to $23.56 CAD / hour
- Full-time
Perform any other job duties as assigned by your manager or shift supervisor, including providing support in Racking and Packing as needed
Added 3 mins ago
O
Guest Experience Representative
OMERS
Calgary, AB · Southcentre
- Part-time
We are a leading global real estate investor, developer and manager. We combine our capital with our capabilities to create real estate that strengthens economies and communities. By…
Added 3 mins ago
CH
Medical Office Assistant
Clearpoint Health Network Inc.
Saskatoon, SK
- Full-time
Day shift, Monday to Friday 0630-1500 - No Shift Work!
Added 16 mins ago
LE
Operations Supervisor
Loomis Express
Moncton, NB
- Full-time
Ensures warehouse is organized and set up for next shift.
Added 16 mins ago
AU
Wash Aisle Operator
Alsco Uniforms
Saskatoon, SK
- $18.54 CAD / hour
- Full-time
…next phase of production. You will report to the Production…
Added 16 mins ago
A
Law Clerk
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Mississauga, ON
- Full-time
…enjoys sharing their knowledge, stays organized when priorities shift, and takes pride in getting the details right will thrive…
Added 16 mins ago
CG
Registered Nurse - ICU - Temporary Part-Time (2026-216)
Collingwood General and Marine Hospital
Collingwood, ON
- Part-time
- Temporary
Reports to: Manager, Emergency, ICU & Cardio Respiratory
Added 16 mins ago
RH
Sunshine Coast - Indigenous Cultural Liaison Support Worker (Casual)
RainCity Housing and Support Society
Sunshine Coast, BC
- Full-time
Added 16 mins ago
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Senior Financial Analyst
Ottawa Police Service
Ottawa, ON
- Full-time
Reporting to the Manager of Financial Planning, the Senior Financial Analyst provides analytical resources to OPS including:
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Front Desk Manager
Marriott
Toronto, ON
- Full-time
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest…
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Assistant Rooms Operations Manager
Marriott
Edmonton, AB
- Full-time
Opens and closes Front Desk shifts / Housekeeping and ensuring completion of assigned shift checklist and other duties.
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M
Sous Chef
Marriott
Edmonton, AB
- Full-time
Manages kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.
Added 18 mins ago
T
Software Engineer II
TD
Toronto, ON
- Full-time
Collaboratively engage with relevant stakeholders at all levels, both internal and external, to shift from finding defects to proactively preventing defects
Added 18 mins ago
T
Software Engineer III
TD
Toronto, ON
- Full-time
Collaboratively engage with relevant stakeholders at all levels, both internal and external, to shift from finding defects to proactively preventing defects
Added 18 mins ago
TG
Planet Fitness - Assistant General Manager - Full Time - Oshawa
Taymax Group
Oshawa, ON
- Full-time
We are looking for an Assistant Manager to join our team! As an integral member of our team, this position will be responsible for assisting in the oversight of club operations to ensure an…
Added 18 mins ago
7
Delivery Assistant Manager (Nights)
7-Eleven
AB · SEDCC Edmonton Warehouse
- Full-time
7-Eleven Distribution Canada Corp. is looking for a Delivery Assistant Manager (Nights) in our Edmonton, AB branch.
Added 18 mins ago
Maintenance Technician
Laminazione Sottile
Canada
Added 18 mins ago
Emergency Medical Technician
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Biggar, SK
Shift Information: Days, Nights, Evenings, Weekends, Standby
Added 18 mins ago
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Nurse A - Registered Nurse Registered Psych Nurse
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Strasbourg, SK
- Part-time
Shift Information: Days, Nights, Evenings, Weekends, Standby
Added 18 mins ago
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Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Saskatoon, SK
- Part-time
Job Description: Under the direction of the Manager of Nursing, the RN will be responsible for the assessment, planning, implementation and evaluation of patient care on Acute Care…
Added 18 mins ago
H
Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Wynyard, SK
- Full-time
Shift Information: Days, Nights, Weekends, Standby
Added 18 mins ago
H
Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Job Description: Under the direction of the Manager of Nursing, the RN will be responsible for the assessment, planning, implementation and evaluation of patient care in the Emergency…
Added 18 mins ago
TS
Protection Services Worker
The Salvation Army Canada and Bermuda Territory
Fort McMurray, AB
- Full-time
Accountabilities: (Not all responsibilities apply to each shift)
Added 18 mins ago
Housekeeping Aide
Winnipeg Regional Health Authority
Portage la Prairie, MB
Under the direction of the Manager - Environmental Services, the Housekeeping Aide maintains assigned areas in a clean, sanitary, safe and orderly manner to ensure that the highest degree…

Teifi Digital

Resource & Capacity Manager

Vancouver, BC, Canada

$110,000 to $130,000 CAD / year

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Job details

Pay: $110,000 to $130,000 CAD / year
Posting language: English
Posted: Oct 5, 2026

Original job description

Role Overview

As Resource & Capacity Manager, you will make sure the right people are on the right projects at the right time. You will own staffing and capacity across Teifi's delivery pods, turning the sales pipeline into staffing plans, keeping utilization healthy, and flagging capacity or skill gaps before they become delivery risks. You will work closely with delivery leadership, sales, Finance, and HR, and be the go-to person for who is working on what, now and over the coming quarters. This role reports to the Director of Delivery.

Key Responsibilities

Resource Allocation & Staffing

Match incoming projects to the right pod based on capacity, skills, and availability
Manage staffing requests and adjustments across all active pods, ensuring pods are appropriately resourced throughout the engagement lifecycle
Resolve allocation conflicts across competing projects, escalating to delivery leadership where priorities cannot be reconciled at the operational level
Partner with delivery leadership to ensure pods are staffed and ready before projects kick off

Capacity Planning, Forecasting & Pipeline Alignment

Translate the sales pipeline into forward-looking staffing requirements, working from deal timing, scope, and team composition to anticipate resourcing needs
Maintain a rolling forward-looking view of capacity across all delivery disciplines
Identify supply and demand gaps before they become delivery risks, giving leadership time to act
Work with sales and delivery leadership to flag capacity constraints that could affect deal timing or delivery commitments
Partner with Sales and Finance to align capacity forecasts with revenue projections and ensure the business can commit to incoming pipeline

Utilization Management

Track utilization across the delivery team by pod, project and by individual
Monitor bench time and flag underutilization early before it impacts financial performance

Skills Inventory

Maintain a current and accurate view of skills, certifications, and experience across the delivery team
Identify capability gaps within pods that could impact delivery quality on certain project types
Inform hiring and development decisions based on skill gaps across the delivery team
Match people to pods and projects that align with their growth trajectory and strengths

Operational Reporting

Own the accuracy of resource allocations in Harvest and Forecast, ensuring data reflects reality at all times
Provide delivery leadership with regular visibility into utilization, capacity, and allocation status across all active and upcoming engagements
Flag variances between planned and actual allocations proactively before they affect delivery or financial outcomes

Recruitment Support

Identify hiring needs based on pipeline demand and utilization trends
Define role requirements and timing needed to close capacity gaps and feed that information to HR to initiate the recruitment process
Maintain visibility into open roles and expected start dates to factor into capacity planning

Success Metrics

Utilization consistently tracked against billable targets with variances identified and addressed proactively
Bench time kept within target range with underutilization flagged and resolved before it compounds
Capacity forecast accuracy maintained within an acceptable variance week over week, giving leadership confidence in the forward view

Qualifications

Experience in resource management, delivery operations, or project coordination at a digital agency or professional services firm
Experience staffing multidisciplinary delivery teams across roles including PM, Solutions Analyst, Front End Developer, Back End Developer, QA, and Solutions Architect on concurrent projects
Hands-on experience with Harvest and Forecast or similar capacity planning and time tracking tools
Solid understanding of utilization, billable targets, and capacity planning with strong spreadsheet and data skills
Ability to read a sales pipeline and translate deal timing and scope into concrete staffing requirements
Clear communicator who can navigate competing priorities with project leads and delivery leadership using data rather than opinion
Highly organized and detail-oriented with a proactive approach to flagging and resolving resourcing issues before they escalate
Comfortable working in a fast-paced, high-growth agency environment where priorities shift and plans change

We are an equal opportunity employer and love diversity at our company! We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.

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More about this job

Responsibilities

The Resource & Capacity Manager is responsible for optimizing staffing across delivery pods by aligning the sales pipeline with resource availability. They will monitor utilization, identify capacity gaps, and collaborate with leadership to ensure projects are adequately resourced.

Requirements

Candidates must have professional experience in resource management or delivery operations within a digital agency or professional services firm. Proficiency in capacity planning tools like Harvest and Forecast, along with strong data analysis and communication skills, is required.

Skills

Resource Management
Capacity Planning
Staffing
Project Coordination
Delivery Operations
Data Analysis
Forecasting
Utilization Management
Harvest
Forecast
Pipeline Management
Stakeholder Management
Strategic Planning
Operational Reporting
Recruitment Support

Visa sponsorship

Not detected in the job text

Keywords

Resource Management
Capacity Planning
Staffing
Delivery Operations
Project Coordination
Digital Agency
Professional Services
Harvest
Forecast
Utilization
Billable Targets
Sales Pipeline
Data Analysis
Operational Reporting
Recruitment
Strategic Planning
Multidisciplinary Teams
Capacity Forecasting
Bench Time
Resource Allocation

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