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Added 8 mins ago
OH
Director, Transplant Services
Ontario Health | Santé Ontario
ON · Ontario, Canada
- Full-time
Contributes constructively, respectively and collegially to leadership team discussions and decision-making, with an integration mindset;
Added 8 mins ago
OH
Manager, Planning and Implementation
Ontario Health | Santé Ontario
Ottawa, ON
- Full-time
…santé, à soutenir les populations prioritaires, à favoriser l'intégration, à renforcer l'engagement et à répondre aux autres priorités de la région…
Added 37 mins ago
BE
People Ops Coordinator (Mat Leave Coverage)
Bardel Entertainment
Vancouver, BC
- $55,000 to $65,000 CAD / year
- Full-time
Coordinate weekly onboarding and offboarding, from pre-boarding, orientation, documentation, system access, and team integration; liaise with Recruitment, IT, Payroll, and Production to…
Added 38 mins ago
MT
Coordinator, Student Programs
McCarthy Tétrault LLP
Montreal, QC
- Full-time
…and approaches. Together, these principles shape how we work, lead, and grow - every…
Added 38 mins ago
BE
People Ops Coordinator (Mat Leave Coverage)
Bardel Entertainment
Remote, Canada
- $55,000 to $65,000 CAD / year
- Full-time
- Remote
Coordinate weekly onboarding and offboarding, from pre-boarding, orientation, documentation, system access, and team integration; liaise with Recruitment, IT, Payroll, and Production to…
Added 53 mins ago
RB
Principal Enterprise Architect
Royal Bank of Canada
Toronto, ON
- Full-time
Lead the preparation and presentation of architecture strategy through analysis of industry trends and future technology advances. Mentors less experienced architects.
Added 1 hour ago
HR
QA/QC Engineer
Hitachi Rail
Mississauga, ON
- Full-time
…including Post Installation Checkout, Site Acceptance Test, site Integration test, as assigned by the QA/QC…
Added 1 hour ago
A
Business Analyst
Affinity
Toronto, ON
- Contract
Lead and support discovery activities, including interviews, workshops, process analysis, and requirements elicitation.
Added 1 hour ago
MT
Coordinator, Student Programs
McCarthy Tétrault
Montreal, QC
- Full-time
…and approaches. Together, these principles shape how we work, lead, and grow - every…
Added 1 hour ago
HR
Signaling System Engineer
Hitachi Rail
Mississauga, ON
- Full-time
Ensure the definition of signaling system integration test procedures, the implementation of any requested test improvement, the execution of such tests and the preparation of final test…
Added 1 hour ago
OD
Salesforce Lead
OSI Digital
Toronto, ON
- $40,000 to $130,000 CAD / year
- Full-time
Lead the design, architecture, and implementation of Salesforce solutions across Sales Cloud, Service Cloud, and Experience Cloud. Experience with Data Cloud is a strong plus.
Added 1 hour ago
S
Temporary Part-Time Specialized Child/Youth Support Worker - Venti House (Vancouver)
Strive
Vancouver, BC
- Part-time
Strive's Mission is "To partner with individuals of diverse abilities to lead healthy, fulfilling lives by providing a foundation of support."
Added 1 hour ago
S
Casual Specialized Child & Youth Support Worker - Coquitlam
Strive
Coquitlam, BC
- Part-time
Knowledge and experience with community resources, integration, and teaching life skills
Added 1 hour ago
S
Temporary Part-Time Specialized Child/Youth Support Worker - North Vancouver
Strive
North Vancouver, BC
- Part-time
Strive's Mission is "To partner with individuals of diverse abilities to lead healthy, fulfilling lives by providing a foundation of support."
Added 1 hour ago
S
Casual Specialized Child and Youth Support Worker - North Vancouver
Strive
North Vancouver, BC
- Part-time
Strive's Mission is "To partner with individuals of diverse abilities to lead healthy, fulfilling lives by providing a foundation of support."
Added 1 hour ago
T
Sr, Mainframe Engineer, TD Securities
TD
Toronto, ON
- Full-time
Participate in development of test strategy, test plans, test cases and testing efforts (unit testing and integration testing of code, support higher level testing – SIT & PAT).
Added 1 hour ago
RT
Director, Financial Planning and Analysis
Raising The Village
Remote, Canada
- Full-time
- Remote
…alongside Controllership and Accounting. The Director will lead this function and establish consistent planning disciplines, management reporting, and business-partnering practices across…
Added 1 hour ago
GD
Senior Specialist, Technical Project Management
General Dynamics Land Systems–Canada
London, ON
- Full-time
Lead the development, negotiation, and documentation of CSS technical and support requirements for Canadian and International Programs in collaboration with GDLS Program Management,…
Added 1 hour ago
SR
Project Manager
Swim Recruiting
Victoria, BC
- Contract
…changes, and deliver agreed outcomes. The Level 2 role may lead routine government IM/IT projects or support a Level 1 Project Manager on larger, more complex…
Added 1 hour ago
4I
Senior Embedded Systems Electronics Engineer
4FMV Inc
Montreal, QC · Greater Montreal Metropolitan Area
- $118,000 to $132,000 CAD / year
- Full-time
Lead embedded engineering projects in close collaboration with systems and embedded software engineers.
Added 1 hour ago
SR
Director of Commercial Services
Swim Recruiting
Vancouver, BC
- $120 to $150 CAD / hour
- Contract
Contract opportunity for an experienced commercial leader to provide executive advice, lead a commercial services function and oversee commercial, financial and contractual matters across…
Added 1 hour ago
DC
Project Manager – Community-Based Research & Engagement
DIVERSEcity Community Resources Society
Surrey, BC
- Full-time
Drive the integration of community-based engagement, research, and cross sector collaboration into scalable, system-informed models of service delivery;
Added 1 hour ago
GM
System Architect – Brake and Thermal HIL
General Motors
Markham, ON · Oshawa, ON
- Full-time
…You will be recognized as a technical authority in your area, lead complex initiatives with broad visibility, and influence decisions across GM without relying on formal…
Added 2 hours ago
M
Lead AI Solutions Engineer
McKesson
Mississauga, ON
- Full-time
The US Oncology Network is seeking a Lead AI Solutions Engineer (Forward Deployed Engineering) to drive the identification, design, prototyping, and validation of AI-enabled solutions that…
Added 2 hours ago
ES
Senior Site Reliability Engineer – AEM
Epsilon Solutions Ltd.
Toronto, ON
- Full-time
…(TLS), Domain Name System (DNS), cache invalidation, Continuous Integration and Continuous Delivery (CI/CD), observability, web performance, and production incident…

Teifi Digital

Solutions Analyst, Support

Vancouver, BC, Canada

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Job details

Posting language: English
Posted: Oct 8, 2026

Original job description

Role Overview

As a Solutions Analyst on Teifi Digital's Support team, you're the technical backbone of our managed accounts. You'll maintain deep technical context across a portfolio of established accounts, lead discovery on incoming requests, structure work into sprint-ready tickets, and partner with engineering to ship iterative improvements that keep stores stable and growing. This role blends the analytical rigour of solution design with the relationship continuity of account ownership. You're expected to make technical calls, catch edge cases before they become production issues, and raise the quality bar on everything that moves through the support backlog.

Key Responsibilities

Technical Account Ownership

Maintain a current understanding of each client's business, Shopify environment, architecture, integrations, data flows, and roadmap.
Identify technical debt, platform risks, integration constraints, and opportunities for optimisation across assigned accounts.
Preserve continuity by documenting key architecture, decisions, dependencies, and account-specific context.

Ticket Quality & Sprint Readiness

Turn approved solutions into build-ready tickets with clear context, scope, acceptance criteria, dependencies, and test considerations.
Break small-to-medium projects into appropriately sequenced issues that feed sprint planning.
Keep assigned backlogs refined, prioritised, and ready for estimation.
Partner with Engineering to validate feasibility, estimates, and sequencing.
Flag unclear requirements, scope changes, blockers, and unresolved dependencies before work begins.

Platform Configuration & Design

Configure Shopify settings, flows, apps, metafields, and platform features required to deliver the solution's functional requirements.
Add build-ready annotations to designs so developers have the technical detail behind each screen and component.
Document how data fields and structures in source systems map to the target solution for integrations and migrations.

Client Communication & Demos

Lead or support discovery sessions, technical discussions, solution reviews, and sprint demos with clients.
Explain technical concepts and trade-offs clearly to non-technical stakeholders.
Build trust by providing practical guidance rather than simply capturing client requests.
Communicate risks, blockers, scope changes, and dependencies early.

Qualifications

Several years' experience as a Solutions Analyst, Senior Business Analyst, Technical BA, Product Owner, or similar role on eCommerce or systems integration projects.
Strong working knowledge of the Shopify Plus ecosystem: apps, metafields, Flow, app proxies, and checkout extensibility.
Demonstrated ability to write detailed specifications a developer can build from without back-and-forth.
Fluency with integration concepts: REST and GraphQL APIs, webhooks, authentication, data synchronization, and field-level mapping between systems.
Confident presenting to clients, including demoing work and explaining technical decisions in plain language.
Ability to convert ambiguous business needs into clear, feasible implementation plans.
Comfortable managing technical context and priorities across multiple accounts simultaneously.
Self-starter who can work independently and manage competing priorities across concurrent support engagements.

Benefits & Perks

Ongoing professional development through training programs, certifications, and peer mentorship
Hybrid work model depending on role, with a Granville Island office and free on-site parking
Flexibility in work hours designed to accommodate appointments and personal responsibilities
Comprehensive health and dental coverage in Canada, plus a health spending account
Paid office closure between Christmas and New Year’s
Regular team culture events, stocked office snacks, and a dog friendly workplace
Performance based bonus opportunities for full-time employees

We are an equal opportunity employer and love diversity at our company! We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.

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More about this job

Responsibilities

The Solutions Analyst will manage technical account health, document architecture, and bridge the gap between client needs and engineering execution. They are responsible for refining backlogs, leading discovery sessions, and ensuring high-quality technical delivery for Shopify-based projects.

Requirements

Candidates must have several years of experience in a technical business analyst or product owner role, specifically within e-commerce or systems integration. Proficiency in the Shopify Plus ecosystem and strong technical fluency in APIs and data mapping are essential requirements.

Skills

Shopify Plus
Solutions design
Technical account management
REST APIs
GraphQL
Webhooks
Data synchronization
Integration mapping
Sprint planning
Requirement gathering
Technical documentation
E-commerce
Stakeholder communication
Project management
Shopify Flow
Checkout extensibility

Benefits

Professional development
Training programs
Certifications
Peer mentorship
Hybrid work model
Free on-site parking
Flexible work hours
Health coverage
Dental coverage
Health spending account
Paid office closure
Team culture events
Office snacks
Dog friendly workplace
Performance based bonus

Visa sponsorship

Not detected in the job text

Keywords

Solutions Analyst
Shopify Plus
E-commerce
Systems integration
REST API
GraphQL
Webhooks
Shopify Flow
Checkout extensibility
Technical debt
Sprint planning
Backlog management
Data mapping
Architecture
Discovery sessions
Technical BA
Product Owner
Managed accounts
Metafields
App proxies
Integration constraints
Optimization
Build-ready tickets
Acceptance criteria
Stakeholder management

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