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Added 2 mins ago
SJ
Associate Manager, Brand Revenue Growth Management
So Jobs
Toronto, ON
- $78,300 to $102,300 CAD / year
- Full-time
Senior Analyst, Brand Revenue Growth Management (RGM) / Associate Manager, Brand Revenue Growth Management (RGM)
Added 3 mins ago
TS
Software Developer / Analyst
Tangam Systems
Waterloo, ON
- Full-time
Added 18 mins ago
R
Analyst, Internal Audit and Compliance
RioCan
Toronto, ON
- Full-time
…and most successful REITs. Our retail-focused and mixed-use portfolio reflects our commitment to creating vibrant community spaces where people want to shop, live, work, and play. We take…
Added 18 mins ago
B
Investment Analyst, Fixed Income & Credit Strategies, Burgundy Asset Management
BMO
Toronto, ON
- Full-time
…deep fundamental research and values independent thinking. The analyst will work closely with the Portfolio Manager and other members of the investment team and will have meaningful…
Added 48 mins ago
WT
Senior Analyst, Investment Research
Wealthsimple Technologies
Remote, Canada
- $123,200 to $154,000 CAD / year
- Full-time
- Remote
Apply a disciplined, process-oriented, and operational mindset to execute daily portfolio management and trading support tasks reliably and efficiently.
Added 1 hour ago
ES
Senior Business Analyst
eHealth Saskatchewan
SK · Saskatchewan
- $45.73 to $55.64 CAD / hour
- Full-time
The Senior Business Analyst serves as a trusted advisor and senior subject matter expert supporting a portfolio of specialized clinical applications used across Saskatchewan's surgical and…
Added 1 hour ago
BC
ACQUISITION ANALYST - REAL ESTATE
BST Canada Ltd
Toronto, ON
- Full-time
As the portfolio grows, BST Canada is seeking an Acquisition Analyst – Real Estate to support investment analysis, financial modelling, due diligence and strategic decision-making.
Added 1 hour ago
O
Senior Business Analyst
OSBIE
Guelph, ON
- Full-time
Reporting to the Head of IT and Security, the Senior Business Analyst helps OSBIE improve how it serves members and internal teams by translating business needs into effective technology,…
Added 3 hours ago
OC
Accounting Analyst/Consultant
OERP Canada
Toronto, ON
- Full-time
Bridge Finance and Technology as an Accounting Analyst/Consultant
Added 4 hours ago
NB
Credit Analyst
National Bank of Canada
AB · Edmonton, AB
- Full-time
Being a Credit Analyst on the Equipment Finance team at National Bank means serving as a trusted risk expert and key partner to our sales and credit teams. In this role, you'll use your…
Added 7 hours ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 10 hours ago
R|
Clinical Trial Financial Control Analyst, Oncology Portfolio
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
We are seeking a Clinical Trial Financial Control Analyst to provide independent financial control and reconciliation for Oncology-sponsored clinical research studies. Reporting within the…
Added 11 hours ago
GC
January 2027 Business Analyst Co-op (Pension)New
Glencore Canada
Sparwood, BC
- $4,117 to $5,192 CAD / month
- Full-time
EVR is proud to be part of the Glencore Group, contributing to a global portfolio of operations with a history that dates back more than 100 years in Canada.
Added 11 hours ago
SI
Senior Analyst, Integrated Business Planning (IBP)
Saputo Inc.
Georgetown, ON
- Full-time
Saputo is seeking a Senior Analyst in the Integrated Business Planning (IBP) team for an existing 18 month contract opportunity within our organization. As a Senior Analyst, you will work…
Added 12 hours ago
AE
Internship - Buy-out Fund of Funds (Paris or London)
ACCESS EQUITY MANAGEMENT LIMITED
London, ON
- Volunteer
Analyst - Buy-out Funds of Funds (Paris or London) Read more
Added 13 hours ago
BB
System Analyst II
Bosch Building Technologies North America
Ottawa, ON
- Full-time
…clients' physical security and audio video needs. The Systems Analyst will be responsible for delivering and maintaining the IT infrastructure that supports these…
Added 13 hours ago
WC
Analyst, Walmart Services - Seller Enablement
Walmart Canada
Mississauga, ON
- Full-time
The Analyst, Walmart Services – Seller Enablement manages a broad portfolio of seller enablement activities focused on WFS acquisition, onboarding, adoption, and ongoing seller success.…
Added 13 hours ago
FH
Senior Business Analyst
Fraser Health
Surrey, BC
- Full-time
The Senior Business Analyst – Diagnostic Cardiology provides clinical informatics, project coordination, training, go-live, optimization, and sustainment support for diagnostic cardiology…
Added 14 hours ago
OB
Grow Your Practice at Odlum Brown, Your Way
Odlum Brown Limited
Victoria, BC
- Full-time
Our advisors are supported by experienced teams in wealth planning, insurance, trust, tax, portfolio management, operations, compliance, and administration, allowing them to focus on…
Added 14 hours ago
B
Analyst, Engineering Program Management
Bombardier
Mississauga, ON
- $75,000 to $104,900 CAD / year
- Full-time
As part of the Structures Program Management team, you will manage a portfolio of projects across multiple Bombardier aircraft platforms, working closely with cross-functional teams to…
Added 15 hours ago
W
Analyst, Walmart Services - Seller Enablement
Walmart
Mississauga, ON
- Full-time
The Analyst, Walmart Services – Seller Enablement manages a broad portfolio of seller enablement activities focused on WFS acquisition, onboarding, adoption, and ongoing seller success.…
Added 16 hours ago
Solutions Analyst, Support
Teifi Digital
Vancouver, BC
As a Solutions Analyst on Teifi Digital's Support team, you're the technical backbone of our managed accounts. You'll maintain deep technical context across a portfolio of established…
Added 17 hours ago
A
IT Business Analyst
AtkinsRéalis
Montreal, QC
- Full-time
As an IT Business Analyst, you will partner with business stakeholders to understand requirements, analyze business processes, and support the design and implementation of technology…
Added 17 hours ago
T
Business Insights Analyst II
TD
Toronto, ON · Montreal, QC
- Full-time
…provide timely, accurate views of underwriting performance, portfolio trends, service measures, and operational…
Added 17 hours ago
IF
Financial Specialist
Intact FC
Toronto, ON · Montreal, QC
- Full-time
…coordination between the different departments including the portfolio management team,…

Teifi Digital

Solutions Analyst, Support

Vancouver, BC, Canada

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Job details

Posting language: English
Posted: Oct 8, 2026

Original job description

Role Overview

As a Solutions Analyst on Teifi Digital's Support team, you're the technical backbone of our managed accounts. You'll maintain deep technical context across a portfolio of established accounts, lead discovery on incoming requests, structure work into sprint-ready tickets, and partner with engineering to ship iterative improvements that keep stores stable and growing. This role blends the analytical rigour of solution design with the relationship continuity of account ownership. You're expected to make technical calls, catch edge cases before they become production issues, and raise the quality bar on everything that moves through the support backlog.

Key Responsibilities

Technical Account Ownership

Maintain a current understanding of each client's business, Shopify environment, architecture, integrations, data flows, and roadmap.
Identify technical debt, platform risks, integration constraints, and opportunities for optimisation across assigned accounts.
Preserve continuity by documenting key architecture, decisions, dependencies, and account-specific context.

Ticket Quality & Sprint Readiness

Turn approved solutions into build-ready tickets with clear context, scope, acceptance criteria, dependencies, and test considerations.
Break small-to-medium projects into appropriately sequenced issues that feed sprint planning.
Keep assigned backlogs refined, prioritised, and ready for estimation.
Partner with Engineering to validate feasibility, estimates, and sequencing.
Flag unclear requirements, scope changes, blockers, and unresolved dependencies before work begins.

Platform Configuration & Design

Configure Shopify settings, flows, apps, metafields, and platform features required to deliver the solution's functional requirements.
Add build-ready annotations to designs so developers have the technical detail behind each screen and component.
Document how data fields and structures in source systems map to the target solution for integrations and migrations.

Client Communication & Demos

Lead or support discovery sessions, technical discussions, solution reviews, and sprint demos with clients.
Explain technical concepts and trade-offs clearly to non-technical stakeholders.
Build trust by providing practical guidance rather than simply capturing client requests.
Communicate risks, blockers, scope changes, and dependencies early.

Qualifications

Several years' experience as a Solutions Analyst, Senior Business Analyst, Technical BA, Product Owner, or similar role on eCommerce or systems integration projects.
Strong working knowledge of the Shopify Plus ecosystem: apps, metafields, Flow, app proxies, and checkout extensibility.
Demonstrated ability to write detailed specifications a developer can build from without back-and-forth.
Fluency with integration concepts: REST and GraphQL APIs, webhooks, authentication, data synchronization, and field-level mapping between systems.
Confident presenting to clients, including demoing work and explaining technical decisions in plain language.
Ability to convert ambiguous business needs into clear, feasible implementation plans.
Comfortable managing technical context and priorities across multiple accounts simultaneously.
Self-starter who can work independently and manage competing priorities across concurrent support engagements.

Benefits & Perks

Ongoing professional development through training programs, certifications, and peer mentorship
Hybrid work model depending on role, with a Granville Island office and free on-site parking
Flexibility in work hours designed to accommodate appointments and personal responsibilities
Comprehensive health and dental coverage in Canada, plus a health spending account
Paid office closure between Christmas and New Year’s
Regular team culture events, stocked office snacks, and a dog friendly workplace
Performance based bonus opportunities for full-time employees

We are an equal opportunity employer and love diversity at our company! We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.

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More about this job

Responsibilities

The Solutions Analyst will manage technical account health, document architecture, and bridge the gap between client needs and engineering execution. They are responsible for refining backlogs, leading discovery sessions, and ensuring high-quality technical delivery for Shopify-based projects.

Requirements

Candidates must have several years of experience in a technical business analyst or product owner role, specifically within e-commerce or systems integration. Proficiency in the Shopify Plus ecosystem and strong technical fluency in APIs and data mapping are essential requirements.

Skills

Shopify Plus
Solutions design
Technical account management
REST APIs
GraphQL
Webhooks
Data synchronization
Integration mapping
Sprint planning
Requirement gathering
Technical documentation
E-commerce
Stakeholder communication
Project management
Shopify Flow
Checkout extensibility

Benefits

Professional development
Training programs
Certifications
Peer mentorship
Hybrid work model
Free on-site parking
Flexible work hours
Health coverage
Dental coverage
Health spending account
Paid office closure
Team culture events
Office snacks
Dog friendly workplace
Performance based bonus

Visa sponsorship

Not detected in the job text

Keywords

Solutions Analyst
Shopify Plus
E-commerce
Systems integration
REST API
GraphQL
Webhooks
Shopify Flow
Checkout extensibility
Technical debt
Sprint planning
Backlog management
Data mapping
Architecture
Discovery sessions
Technical BA
Product Owner
Managed accounts
Metafields
App proxies
Integration constraints
Optimization
Build-ready tickets
Acceptance criteria
Stakeholder management

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