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Added 44 mins ago
Q
Technical Lead – Treasury
Quantiphi
Toronto, ON · CA ON Toronto
- Full-time
Top analyst recognitions from Gartner, ISG, and Everest Group.
Added 1 hour ago
C
Supervisor - SOC
CDW
Toronto, ON
- Full-time
Identify Cybersecurity Analyst team requirements to drive continuous improvement of SOC operations in collaboration with SOC Management, Senior Cybersecurity Analysts, Security System…
Added 1 hour ago
Senior Supply Chain Advisor
NorQuest College
Edmonton, AB
SALARY: AUPE Band Level 10 | Senior Analyst II | $81,492 - $105,819 annually reflective upon what you bring AKA your education and experience. This is a full time permanent position with…
Added 1 hour ago
M
RQ11611 - Business Analyst - Senior
Maarut
Toronto, ON
- Contract
Added 1 hour ago
S
Business System Analyst
SMARTFOX
Canada
- Full-time
Senior Business Systems Analyst - 5+ years : Leading implementations and upgrades, shaping system strategy and roadmap, designing integrations, advising leadership on technology decisions
Added 1 hour ago
Business Systems Analyst, Systems & Data Transformation
Munich Re
Toronto, ON
The successful candidate will possess strong Business Systems Analyst experience within the Canadian insurance industry, with the ability to bridge business needs and technology delivery…
Added 2 hours ago
CO
Senior GIS Analyst
City of North Vancouver
North Vancouver, BC
- Full-time
The Corporate Services department – Information Technology division is seeking a highly skilled and motivated Senior GIS Analyst with expertise in spatial data architecture and enterprise…
Added 2 hours ago
GO
Fire Management Geomatics Analyst
Government of Northwest Territories
Fort Smith, NT
- $116,259 to $138,879 CAD / year
- Full-time
The Government of the Northwest Territories is seeking a Fire Management Geomatics Analyst to join the Department of Environment and Climate Change’s Forest Management Division in Fort…
Added 2 hours ago
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Workforce Intelligence Analyst
PTAG
Markham, ON
- Full-time
The Workforce Intelligence Analyst reports directly to Senior Director, Workforce Development and works closely with Senior Advisors. The role combines workforce analytics, data management,…
Added 2 hours ago
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Technical Analyst (Quicksight, SQL and Redshift)
FCC / FAC
Regina, SK · FCC Tower
- Full-time
Support senior analysts by identifying and escalating technical or design challenges related to solution configuration or integration with existing frameworks and environments
Added 2 hours ago
AC
Senior System Architect
Amphenol Communications Solutions
Markham, ON
- Full-time
The Senior System Architect is the senior technical authority responsible for the architecture, governance, integration, security, resilience, and lifecycle management of the company’s…
Added 3 hours ago
MP
Senior Bilingual Telephony Analyst (English/French)
Michael Page
Mississauga, ON
- $85,000 to $95,000 CAD / year
- Full-time
As a Senior Bilingual Telephony Analyst, you will be responsible for overseeing and optimizing operational technology systems to support the property sector. Based in Mississauga, this role…
Added 5 hours ago
O
Senior Business Analyst
OSBIE
Guelph, ON
- Full-time
Reporting to the Head of IT and Security, the Senior Business Analyst helps OSBIE improve how it serves members and internal teams by translating business needs into effective technology,…
Added 7 hours ago
PH
Senior Business Analyst, PHIS
Provincial Health Services Authority
Vancouver, BC
- Full-time
…Reporting to the Manager, Public Health Information Systems, the Senior Business Analyst is responsible for providing leadership in Business Process Reengineering concepts and methods and…
Added 20 hours ago
Solutions Analyst, Support
Teifi Digital
Vancouver, BC
Several years' experience as a Solutions Analyst, Senior Business Analyst, Technical BA, Product Owner, or similar role on eCommerce or systems integration projects.
Added 20 hours ago
T
Senior Specialized Finance Analyst – TDS Finance Capital and Liquidity Management
TD
Toronto, ON
- Full-time
The Senior Analyst will be responsible for overseeing OSFI Capital reporting processes, providing support and guidance to capital reporting analysts on ongoing monthly reporting…
Added 20 hours ago
Pricing Analyst
WestJet Group
Calgary, AB
We are seeking a Pricing Analyst to join our Pricing & Revenue Management Team. This individual should exhibit a high standard of excellence, enjoy challenges, and is results-driven. The…
Added 21 hours ago
C
Senior Functional Analyst
COFOMO
Quebec, QC
- Full-time
Added 21 hours ago
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Senior Organic Analyst
COFOMO
Quebec, QC
- Full-time
Participate in the evaluation and integration of new solutions and products.
Added 21 hours ago
M
Solution Architect
Mindtris
Fredericton Junction, NB
- Full-time
A minimum of five (5) years of demonstrated experience as a Senior Programmer/Systems Analyst.
Added 22 hours ago
Manager HR Systems
Region of Waterloo
Kitchener, ON
Supervises a Senior Analyst of HRC Systems, SAP HXM Systems Analyst, and a Workforce Management and SAP HXM Systems Analyst.
Added 22 hours ago
E
Senior Analyst, Finance Systems
Extendicare
Markham, ON · Extendicare (Canada) Inc (Steeles Ave.)
- Full-time
Reporting to the Senior Manager – Finance Systems, the Senior Analyst – Finance Systems will be responsible for assisting with Workday financial system configuration, reporting and…
Added 22 hours ago
Senior Business Analyst
World Vision Canada
Mississauga, ON
The Senior Business Analyst, Enterprise Data holds the end-to-end view of how World Vision Canada's core business processes and the information supporting them fit together across…
Added 23 hours ago
DI
Sr Analyst, Financial Consolidation & Reporting
Definity Insurance Company
Waterloo, ON
- Full-time
Reporting to the Manager, Regulatory Reporting, this Senior Financial Analyst (“SFA”) position is a key member of the finance team. This role provides opportunities for cross-functional…
Added 1 day ago
Member IT Services - Senior IT Business Systems Analyst
Mohawk Medbuy Corporation (MMC)
Burlington, ON · Oakville, ON · Toronto, ON
We are currently recruiting for a full-time Senior IT Business Systems Analyst to support our Information Technology Services team.

Teifi Digital

Solutions Analyst, Support

Vancouver, BC, Canada

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Job details

Posting language: English
Posted: Oct 8, 2026

Original job description

Role Overview

As a Solutions Analyst on Teifi Digital's Support team, you're the technical backbone of our managed accounts. You'll maintain deep technical context across a portfolio of established accounts, lead discovery on incoming requests, structure work into sprint-ready tickets, and partner with engineering to ship iterative improvements that keep stores stable and growing. This role blends the analytical rigour of solution design with the relationship continuity of account ownership. You're expected to make technical calls, catch edge cases before they become production issues, and raise the quality bar on everything that moves through the support backlog.

Key Responsibilities

Technical Account Ownership

Maintain a current understanding of each client's business, Shopify environment, architecture, integrations, data flows, and roadmap.
Identify technical debt, platform risks, integration constraints, and opportunities for optimisation across assigned accounts.
Preserve continuity by documenting key architecture, decisions, dependencies, and account-specific context.

Ticket Quality & Sprint Readiness

Turn approved solutions into build-ready tickets with clear context, scope, acceptance criteria, dependencies, and test considerations.
Break small-to-medium projects into appropriately sequenced issues that feed sprint planning.
Keep assigned backlogs refined, prioritised, and ready for estimation.
Partner with Engineering to validate feasibility, estimates, and sequencing.
Flag unclear requirements, scope changes, blockers, and unresolved dependencies before work begins.

Platform Configuration & Design

Configure Shopify settings, flows, apps, metafields, and platform features required to deliver the solution's functional requirements.
Add build-ready annotations to designs so developers have the technical detail behind each screen and component.
Document how data fields and structures in source systems map to the target solution for integrations and migrations.

Client Communication & Demos

Lead or support discovery sessions, technical discussions, solution reviews, and sprint demos with clients.
Explain technical concepts and trade-offs clearly to non-technical stakeholders.
Build trust by providing practical guidance rather than simply capturing client requests.
Communicate risks, blockers, scope changes, and dependencies early.

Qualifications

Several years' experience as a Solutions Analyst, Senior Business Analyst, Technical BA, Product Owner, or similar role on eCommerce or systems integration projects.
Strong working knowledge of the Shopify Plus ecosystem: apps, metafields, Flow, app proxies, and checkout extensibility.
Demonstrated ability to write detailed specifications a developer can build from without back-and-forth.
Fluency with integration concepts: REST and GraphQL APIs, webhooks, authentication, data synchronization, and field-level mapping between systems.
Confident presenting to clients, including demoing work and explaining technical decisions in plain language.
Ability to convert ambiguous business needs into clear, feasible implementation plans.
Comfortable managing technical context and priorities across multiple accounts simultaneously.
Self-starter who can work independently and manage competing priorities across concurrent support engagements.

Benefits & Perks

Ongoing professional development through training programs, certifications, and peer mentorship
Hybrid work model depending on role, with a Granville Island office and free on-site parking
Flexibility in work hours designed to accommodate appointments and personal responsibilities
Comprehensive health and dental coverage in Canada, plus a health spending account
Paid office closure between Christmas and New Year’s
Regular team culture events, stocked office snacks, and a dog friendly workplace
Performance based bonus opportunities for full-time employees

We are an equal opportunity employer and love diversity at our company! We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.

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More about this job

Responsibilities

The Solutions Analyst will manage technical account health, document architecture, and bridge the gap between client needs and engineering execution. They are responsible for refining backlogs, leading discovery sessions, and ensuring high-quality technical delivery for Shopify-based projects.

Requirements

Candidates must have several years of experience in a technical business analyst or product owner role, specifically within e-commerce or systems integration. Proficiency in the Shopify Plus ecosystem and strong technical fluency in APIs and data mapping are essential requirements.

Skills

Shopify Plus
Solutions design
Technical account management
REST APIs
GraphQL
Webhooks
Data synchronization
Integration mapping
Sprint planning
Requirement gathering
Technical documentation
E-commerce
Stakeholder communication
Project management
Shopify Flow
Checkout extensibility

Benefits

Professional development
Training programs
Certifications
Peer mentorship
Hybrid work model
Free on-site parking
Flexible work hours
Health coverage
Dental coverage
Health spending account
Paid office closure
Team culture events
Office snacks
Dog friendly workplace
Performance based bonus

Visa sponsorship

Not detected in the job text

Keywords

Solutions Analyst
Shopify Plus
E-commerce
Systems integration
REST API
GraphQL
Webhooks
Shopify Flow
Checkout extensibility
Technical debt
Sprint planning
Backlog management
Data mapping
Architecture
Discovery sessions
Technical BA
Product Owner
Managed accounts
Metafields
App proxies
Integration constraints
Optimization
Build-ready tickets
Acceptance criteria
Stakeholder management

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