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Added 1 hour ago
NV
Senior Technical Cybersecurity Lead (ID#5561)
New Value Solutions
Canada
- Contract
…offices in Canada, US and the EU, is seeking a Cybersecurity Senior Technical Lead. This is a contract opportunity and is a hybrid role requiring onsite work at our client. The successful…
Added 1 hour ago
B
Senior Analyst, Finance Reporting
Brookfield
Toronto, ON
- Full-time
The Senior Analyst, Finance (SFA) will join the Finance team within the Brookfield Wealth Solutions group, located in our head office in Downtown Toronto. The SFA role is a highly visible…
Added 1 hour ago
NV
Cybersecurity, Senior Technical Lead (ID#5560)
New Value Solutions
Vancouver, BC · Greater Vancouver, BC
- Contract
…offices in Canada, US and the EU, is seeking a Cybersecurity Senior Technical Lead. This is a contract opportunity and is a hybrid role requiring onsite work at our client. The successful…
Added 1 hour ago
F
Senior / Lead Estimator - Mining & Metals
Fluor
Vancouver, BC
- Full-time
…may direct a staff of other estimating professionals. If on a technical track, the individual will report to an upper-level estimator on a mega or extremely large-sized…
Added 1 hour ago
EC
Analyste, propositions et soumissions / Proposal-Quotations Analyst
Eaton Corporation
Laval, QC
- Full-time
Eaton’s PCS division, specializing in electrical services and power distribution systems, is looking for a Proposals & Quotations Analyst to join its team in Laval, QC.
Added 2 hours ago
FH
Senior Business Analyst
Fraser Health
Surrey, BC
- Full-time
The Senior Business Analyst – Diagnostic Cardiology provides clinical informatics, project coordination, training, go-live, optimization, and sustainment support for diagnostic cardiology…
Added 2 hours ago
K
Analyst, Risk Independence
KPMG
Hamilton, ON · Oakville, ON · Vaughan, ON · ON · Montreal, QC · Toronto, Ontario · Saint-Laurent, Quebec
- Full-time
Our Independence Group in the Risk Management Function in Business Enablement Services is looking for an Analyst, Risk Management – Independence, to join our growing team.
Added 4 hours ago
Solutions Analyst, Support
Teifi Digital
Vancouver, BC
Several years' experience as a Solutions Analyst, Senior Business Analyst, Technical BA, Product Owner, or similar role on eCommerce or systems integration projects.
Added 5 hours ago
YT
Service Desk Analyst - Tier 1 (Weekend)
Yardstick Technologies Inc.
AB · Edmonton, AB
- Full-time
What You’ll Be Doing: As a Service Desk Analyst – Tier 1 (Weekend), you will be a key member of our Service Team, responsible for providing weekend support for our customer user support…
Added 5 hours ago
BA
Senior Analyst, Finance Reporting
Brookfield Asset Management
Toronto, ON · Brookfield Place
- Full-time
The Senior Analyst, Finance (SFA) will join the Finance team within the Brookfield Wealth Solutions group, located in our head office in Downtown Toronto. The SFA role is a highly visible…
Added 5 hours ago
B
Senior Data Quality Analyst
BDO
Calgary, AB · AB · Halifax, NS · Regina, SK
- Full-time
The Data Quality Analyst will play a critical role in analyzing and improving data quality across cross-functional systems within the firm. Operating within the Data Governance team, this…
Added 5 hours ago
B
Senior Data Quality Analyst
BDO
Vancouver, BC · Ottawa, ON · Toronto, ON
- Full-time
The Data Quality Analyst will play a critical role in analyzing and improving data quality across cross-functional systems within the firm. Operating within the Data Governance team, this…
Added 5 hours ago
T
Business Insights Analyst II
TD
Toronto, ON · Montreal, QC
- Full-time
Mentor and support team growth, sharing technical knowledge and business insight to uplift team capability as a senior member of the team
Added 5 hours ago
M
Senior Analyst, Customer Performance, Brand-1
Mastercard
Toronto, ON
- Full-time
Senior Analyst, Customer Performance, Brand-1BRAM Operations and Enablement, Senior Analyst
Added 6 hours ago
FA
Senior Financial Analyst, Infrastructure Funds
Fengate Asset Management
Oakville, ON
- Full-time
Title: Senior Financial Analyst, Infrastructure Funds
Added 6 hours ago
C
Senior Organic Analyst
COFOMO
Quebec, QC
- Full-time
Design and develop technical solutions in accordance with the organization's standards and orientations.
Added 6 hours ago
GO
Project Assessment Analyst
Government of Northwest Territories
Yellowknife, NT
- $116,259 to $138,879 CAD / year
- Full-time
The Government of the Northwest Territories is seeking a Project Assessment Analyst to join the Department of Environment and Climate Change in Yellowknife.
Added 6 hours ago
NV
Intermediate Security & Network Analyst (ID#5558)
New Value Solutions
Surrey, BC · South Surrey, BC
- Contract
New Value Solutions, a national IT consulting company, is seeking an Intermediate Security & Network Analyst to provide part-time Tier 2 security, network, and IT operations support. This…
Added 6 hours ago
RS
Sr Product Analyst - Rogers Sports & Media
Rogers Sports & Media
Toronto, ON
- Full-time
…data-driven experience to fill the role of a Sr. Product Data Analyst. As a Sr. Product Data Analyst, you will be part of the Data Product team and support new ideas, product roadmap…
Added 6 hours ago
M
Solution Architect
Mindtris
Fredericton Junction, NB
- Full-time
A minimum of five (5) years of demonstrated experience as a Senior Programmer/Systems Analyst.
Added 7 hours ago
E
Data and Program Evaluation Analyst
Eva's
Toronto, ON
- Contract
The Data and Program Evaluation Analyst will play a key role in managing and optimizing the Apricot database to support accurate, comprehensive data capture on youth progression throughout…
Added 7 hours ago
AI
Senior Business Analyst
Aptino, Inc.
Toronto, ON
- $45 to $50 CAD / hour
- Contract
Collaborate with business stakeholders and technical teams to ensure successful project delivery.
Added 7 hours ago
Senior ARS Monitoring Analyst
AESO
Calgary, AB · KPMG Tower
We are looking for a Senior ARS Monitoring Analyst to join our External Compliance Monitoring – Alberta Reliability Standards (ECM-ARS) team. Reporting to the Team Lead, ARS Monitoring…
Added 7 hours ago
Manager HR Systems
Region of Waterloo
Kitchener, ON
Supervises a Senior Analyst of HRC Systems, SAP HXM Systems Analyst, and a Workforce Management and SAP HXM Systems Analyst.
Added 7 hours ago
E
Senior Analyst, Finance Systems
Extendicare
Markham, ON · Extendicare (Canada) Inc (Steeles Ave.)
- Full-time
Reporting to the Senior Manager – Finance Systems, the Senior Analyst – Finance Systems will be responsible for assisting with Workday financial system configuration, reporting and…

Teifi Digital

Solutions Analyst, Support

Vancouver, BC, Canada

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Job details

Posting language: English
Posted: Oct 8, 2026

Original job description

Role Overview

As a Solutions Analyst on Teifi Digital's Support team, you're the technical backbone of our managed accounts. You'll maintain deep technical context across a portfolio of established accounts, lead discovery on incoming requests, structure work into sprint-ready tickets, and partner with engineering to ship iterative improvements that keep stores stable and growing. This role blends the analytical rigour of solution design with the relationship continuity of account ownership. You're expected to make technical calls, catch edge cases before they become production issues, and raise the quality bar on everything that moves through the support backlog.

Key Responsibilities

Technical Account Ownership

Maintain a current understanding of each client's business, Shopify environment, architecture, integrations, data flows, and roadmap.
Identify technical debt, platform risks, integration constraints, and opportunities for optimisation across assigned accounts.
Preserve continuity by documenting key architecture, decisions, dependencies, and account-specific context.

Ticket Quality & Sprint Readiness

Turn approved solutions into build-ready tickets with clear context, scope, acceptance criteria, dependencies, and test considerations.
Break small-to-medium projects into appropriately sequenced issues that feed sprint planning.
Keep assigned backlogs refined, prioritised, and ready for estimation.
Partner with Engineering to validate feasibility, estimates, and sequencing.
Flag unclear requirements, scope changes, blockers, and unresolved dependencies before work begins.

Platform Configuration & Design

Configure Shopify settings, flows, apps, metafields, and platform features required to deliver the solution's functional requirements.
Add build-ready annotations to designs so developers have the technical detail behind each screen and component.
Document how data fields and structures in source systems map to the target solution for integrations and migrations.

Client Communication & Demos

Lead or support discovery sessions, technical discussions, solution reviews, and sprint demos with clients.
Explain technical concepts and trade-offs clearly to non-technical stakeholders.
Build trust by providing practical guidance rather than simply capturing client requests.
Communicate risks, blockers, scope changes, and dependencies early.

Qualifications

Several years' experience as a Solutions Analyst, Senior Business Analyst, Technical BA, Product Owner, or similar role on eCommerce or systems integration projects.
Strong working knowledge of the Shopify Plus ecosystem: apps, metafields, Flow, app proxies, and checkout extensibility.
Demonstrated ability to write detailed specifications a developer can build from without back-and-forth.
Fluency with integration concepts: REST and GraphQL APIs, webhooks, authentication, data synchronization, and field-level mapping between systems.
Confident presenting to clients, including demoing work and explaining technical decisions in plain language.
Ability to convert ambiguous business needs into clear, feasible implementation plans.
Comfortable managing technical context and priorities across multiple accounts simultaneously.
Self-starter who can work independently and manage competing priorities across concurrent support engagements.

Benefits & Perks

Ongoing professional development through training programs, certifications, and peer mentorship
Hybrid work model depending on role, with a Granville Island office and free on-site parking
Flexibility in work hours designed to accommodate appointments and personal responsibilities
Comprehensive health and dental coverage in Canada, plus a health spending account
Paid office closure between Christmas and New Year’s
Regular team culture events, stocked office snacks, and a dog friendly workplace
Performance based bonus opportunities for full-time employees

We are an equal opportunity employer and love diversity at our company! We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.

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More about this job

Responsibilities

The Solutions Analyst will manage technical account health, document architecture, and bridge the gap between client needs and engineering execution. They are responsible for refining backlogs, leading discovery sessions, and ensuring high-quality technical delivery for Shopify-based projects.

Requirements

Candidates must have several years of experience in a technical business analyst or product owner role, specifically within e-commerce or systems integration. Proficiency in the Shopify Plus ecosystem and strong technical fluency in APIs and data mapping are essential requirements.

Skills

Shopify Plus
Solutions design
Technical account management
REST APIs
GraphQL
Webhooks
Data synchronization
Integration mapping
Sprint planning
Requirement gathering
Technical documentation
E-commerce
Stakeholder communication
Project management
Shopify Flow
Checkout extensibility

Benefits

Professional development
Training programs
Certifications
Peer mentorship
Hybrid work model
Free on-site parking
Flexible work hours
Health coverage
Dental coverage
Health spending account
Paid office closure
Team culture events
Office snacks
Dog friendly workplace
Performance based bonus

Visa sponsorship

Not detected in the job text

Keywords

Solutions Analyst
Shopify Plus
E-commerce
Systems integration
REST API
GraphQL
Webhooks
Shopify Flow
Checkout extensibility
Technical debt
Sprint planning
Backlog management
Data mapping
Architecture
Discovery sessions
Technical BA
Product Owner
Managed accounts
Metafields
App proxies
Integration constraints
Optimization
Build-ready tickets
Acceptance criteria
Stakeholder management

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