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Added 1 hour ago
FT
CAC052: Release / Class Spclst
FedEx Trade Networks Transport and Brokerage
Toronto, ON
- Full-time
Minimum 5 years of experience as a Release Analyst with a Certified Customs Specialist Designation
Added 1 hour ago
TT
Allocation Analyst (Merchandising Career Path - January 2027)
The TJX Companies, Inc.
Mississauga, ON · CAN Home Office Mississauga ON
- $52,230 to $73,122 CAD / year
- Full-time
A competitive vacation package, paired with a Vacation Trade Program that allows you to opt in for an extra week.
Added 2 hours ago
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Senior Financial Analyst (Enterprise and Strategic Initiatives)
lululemon
Vancouver, BC
- Full-time
…strategic and operational decision-making. The Senior Financial Analyst will play a critical role in supporting enterprise growth and margin productivity initiatives through strategic…
Added 4 hours ago
TT
CNC Machining Centre Programmer
Titan Trailers Industries Limited - UK
Tillsonburg, ON
- Full-time
Opportunity to support the build of the best trailers in the business
Added 4 hours ago
TT
Co-op or Recent Graduates - CNC Programmers
Titan Trailers Industries Limited - UK
Tillsonburg, ON
- Full-time
Opportunity to support the build of the best trailers in the business
Added 5 hours ago
VF
Associate, Institutional Sales & Settlements
Ventum Financial Corp.
Vancouver, BC
- $55,000 to $65,000 CAD / year
- Full-time
This is a hybrid role combining institutional sales support, trade settlement responsibilities and client service. The successful candidate will work closely with Institutional Sales,…
Added 8 hours ago
D
Commercial Sales Support Specialist - Temporary 12 Months - Danone Canada
Danone
Toronto, ON
- $60,000 to $75,000 CAD / year
- Full-time
As a Commercial Sales Support Specialist, you'll be a key player in our operations, supporting the Customer Business Team and Sales Planning Analyst. This role is essential for ensuring…
Added 9 hours ago
Policy and Issues Analyst
Government of Alberta
AB
Reporting to the Manager, Strategic Projects and Planning, the Policy and Issues Analyst provides policy research and issue analysis and resolution support to advance system transformation…
Added 10 hours ago
D
Commercial Sales Support Specialist - Temporary 12 Months - Danone Canada
Danone
Boucherville, QC
- $60,000 to $75,000 CAD / year
- Full-time
As a Commercial Sales Support Specialist, you'll be a key player in our operations, supporting the Customer Business Team and Sales Planning Analyst. This role is essential for ensuring…
Added 10 hours ago
D
Commercial Sales Support Specialist - Temporary 12 Months - Danone Canada
Danone
Toronto, ON
- $60,000 to $75,000 CAD / year
- Full-time
As a Commercial Sales Support Specialist, you'll be a key player in our operations, supporting the Customer Business Team and Sales Planning Analyst. This role is essential for ensuring…
Added 10 hours ago
Senior Manager, Analytics and BI
Scotiabank
Toronto, ON
…effectiveness, and overall business performance. The role will also support executive and external stakeholder materials, including analyst presentations, quarterly analyst call…
Added 11 hours ago
EE
Commercial Services Analyst
Emera Energy
Halifax, NS
- Full-time
We are currently looking for a Commercial Services Analyst to join our Commercial Services team in a permanent position. Reporting to the Commercial Services Manager, you will be…
Added 11 hours ago
D
Control, Risk and Compliance Analyst
Desjardins
Clermont, QC · Baie-Saint-Paul, QC · La Malbaie, QC · Isle-aux-coudres, QC
- Full-time
As a Control, Risk and Compliance Analyst, you help managers apply and carry out internal control, risk and compliance activities related to the distribution of savings/investment products…
Added 12 hours ago
VF
Associate, Institutional Sales & Settlements
Ventum Financial
Vancouver, BC
- Full-time
This is a hybrid role combining institutional sales support, trade settlement responsibilities and client service. The successful candidate will work closely with Institutional Sales,…
Added 12 hours ago
VF
Associate, Institutional Sales & Settlements
Ventum Financial
Vancouver, BC
- Full-time
This is a hybrid role combining institutional sales support, trade settlement responsibilities and client service. The successful candidate will work closely with Institutional Sales,…
Added 13 hours ago
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Sr Advisor, Workforce Development
PTAG
Markham, ON
- Contract
Our vision is to support global leaders in the selection, planning, and execution of their major initiatives.
Added 13 hours ago
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Senior Business Analyst
Cititec
Toronto, ON
- Full-time
Senior Business Analyst – Physical Metals | Greenfield ETRM Transformation
Added 13 hours ago
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Trade Compliance Analyst
GEODIS
ON · Mississauga, ON
- Full-time
Reviews judicial rulings from Canadian International Trade Tribunal (CITT)
Added 13 hours ago
G
Trade Compliance Analyst
GEODIS
Richmond, BC
- Full-time
Reviews judicial rulings from Canadian International Trade Tribunal (CITT)
Added 15 hours ago
W
Commercial & Strategy Analyst
Walker
Oakville, ON
- Full-time
…including customer and industry interviews, published market data, trade and technical literature, competitor information, and internal sales and operating…
Added 15 hours ago
WT
Senior Analyst, Investment Research
Wealthsimple Technologies
Remote, Canada
- $123,200 to $154,000 CAD / year
- Full-time
- Remote
Conduct thorough daily order reviews for algorithm-generated trades across managed portfolios to verify accuracy and ensure abnormal order resolution prior to submission to the trade desk.
Added 16 hours ago
SJ
Sales Planning & Analytics Analyst
So Jobs
Montreal, QC
- Full-time
Lead the planning and execution of industry trade shows and customer events, ensuring a consistent and professional brand presence through effective logistics, asset management, promotional…
Added 17 hours ago
R
Data Steward (CCDB26A)
Referment
Montreal, QC
- Full-time
Referment is working with a capital-markets technology company whose platforms help financial institutions trade, manage risk and run their financing businesses on a shared, governed data…
Added 19 hours ago
NB
Chief Application Analyst
National Bank of Canada
Toronto, ON
- Full-time
A career as a Chief Application Analyst / Electronic Trading Analyst means supporting Electronic Trading and Market Making at National Bank Financial Group.
Added 21 hours ago
VT
Business Analyst - Commodity Inventory Management
Viva Tech Solutions
Toronto, ON
- Contract
Analyze inventory, logistics, trade operations, data flows, system integrations, and reporting requirements.

Teifi Digital

Solutions Analyst, Support

Vancouver, BC, Canada

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Applications open in a new tab.

Job details

Posting language: English
Posted: Oct 8, 2026

Original job description

Role Overview

As a Solutions Analyst on Teifi Digital's Support team, you're the technical backbone of our managed accounts. You'll maintain deep technical context across a portfolio of established accounts, lead discovery on incoming requests, structure work into sprint-ready tickets, and partner with engineering to ship iterative improvements that keep stores stable and growing. This role blends the analytical rigour of solution design with the relationship continuity of account ownership. You're expected to make technical calls, catch edge cases before they become production issues, and raise the quality bar on everything that moves through the support backlog.

Key Responsibilities

Technical Account Ownership

Maintain a current understanding of each client's business, Shopify environment, architecture, integrations, data flows, and roadmap.
Identify technical debt, platform risks, integration constraints, and opportunities for optimisation across assigned accounts.
Preserve continuity by documenting key architecture, decisions, dependencies, and account-specific context.

Ticket Quality & Sprint Readiness

Turn approved solutions into build-ready tickets with clear context, scope, acceptance criteria, dependencies, and test considerations.
Break small-to-medium projects into appropriately sequenced issues that feed sprint planning.
Keep assigned backlogs refined, prioritised, and ready for estimation.
Partner with Engineering to validate feasibility, estimates, and sequencing.
Flag unclear requirements, scope changes, blockers, and unresolved dependencies before work begins.

Platform Configuration & Design

Configure Shopify settings, flows, apps, metafields, and platform features required to deliver the solution's functional requirements.
Add build-ready annotations to designs so developers have the technical detail behind each screen and component.
Document how data fields and structures in source systems map to the target solution for integrations and migrations.

Client Communication & Demos

Lead or support discovery sessions, technical discussions, solution reviews, and sprint demos with clients.
Explain technical concepts and trade-offs clearly to non-technical stakeholders.
Build trust by providing practical guidance rather than simply capturing client requests.
Communicate risks, blockers, scope changes, and dependencies early.

Qualifications

Several years' experience as a Solutions Analyst, Senior Business Analyst, Technical BA, Product Owner, or similar role on eCommerce or systems integration projects.
Strong working knowledge of the Shopify Plus ecosystem: apps, metafields, Flow, app proxies, and checkout extensibility.
Demonstrated ability to write detailed specifications a developer can build from without back-and-forth.
Fluency with integration concepts: REST and GraphQL APIs, webhooks, authentication, data synchronization, and field-level mapping between systems.
Confident presenting to clients, including demoing work and explaining technical decisions in plain language.
Ability to convert ambiguous business needs into clear, feasible implementation plans.
Comfortable managing technical context and priorities across multiple accounts simultaneously.
Self-starter who can work independently and manage competing priorities across concurrent support engagements.

Benefits & Perks

Ongoing professional development through training programs, certifications, and peer mentorship
Hybrid work model depending on role, with a Granville Island office and free on-site parking
Flexibility in work hours designed to accommodate appointments and personal responsibilities
Comprehensive health and dental coverage in Canada, plus a health spending account
Paid office closure between Christmas and New Year’s
Regular team culture events, stocked office snacks, and a dog friendly workplace
Performance based bonus opportunities for full-time employees

We are an equal opportunity employer and love diversity at our company! We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.

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More about this job

Responsibilities

The Solutions Analyst will manage technical account health, document architecture, and bridge the gap between client needs and engineering execution. They are responsible for refining backlogs, leading discovery sessions, and ensuring high-quality technical delivery for Shopify-based projects.

Requirements

Candidates must have several years of experience in a technical business analyst or product owner role, specifically within e-commerce or systems integration. Proficiency in the Shopify Plus ecosystem and strong technical fluency in APIs and data mapping are essential requirements.

Skills

Shopify Plus
Solutions design
Technical account management
REST APIs
GraphQL
Webhooks
Data synchronization
Integration mapping
Sprint planning
Requirement gathering
Technical documentation
E-commerce
Stakeholder communication
Project management
Shopify Flow
Checkout extensibility

Benefits

Professional development
Training programs
Certifications
Peer mentorship
Hybrid work model
Free on-site parking
Flexible work hours
Health coverage
Dental coverage
Health spending account
Paid office closure
Team culture events
Office snacks
Dog friendly workplace
Performance based bonus

Visa sponsorship

Not detected in the job text

Keywords

Solutions Analyst
Shopify Plus
E-commerce
Systems integration
REST API
GraphQL
Webhooks
Shopify Flow
Checkout extensibility
Technical debt
Sprint planning
Backlog management
Data mapping
Architecture
Discovery sessions
Technical BA
Product Owner
Managed accounts
Metafields
App proxies
Integration constraints
Optimization
Build-ready tickets
Acceptance criteria
Stakeholder management

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