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Added 1 month ago
M
Senior Software Engineer, Adaptive
Miovision
Remote, Canada
- $130,000 to $170,000 CAD / year
- Full-time
- Remote
Added 1 month ago
LM
Systems Integration/Test Engineer
Lockheed Martin
Dartmouth, NS
- Full-time
Added 1 month ago
A
Software Engineer - Open Data Platform (ODP)
Acceldata
Kitchener, ON
- $70,000 to $100,000 CAD / year
- Full-time
Mandatory proficiency in Linux to facilitate code deployment and execution
Added 1 month ago
E
AV Service Engineer - Control Systems & Device Integration
EvertzAV
Burlington, ON
- Internship
Added 1 month ago
BT
Sr Manager, Solutions
Bulloch Technologies
Mississauga, ON
- Full-time
Strong knowledge of embedded software, Linux-based systems, cloud services, and system integration in payment environments.
Added 1 month ago
E
AI Software & Data Engineering Developer
Ericsson
Ottawa, ON
- Full-time
Ericsson is looking for an AI Software & Data Engineering Developer to join our team in Ottawa, Canada. In this role, you will contribute to building new functionality as part of Ericsson's…
Added 1 month ago
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AV Service Engineer - Control Systems & Device Integration
evertz.io
Burlington, ON
- Internship
Added 1 month ago
Site Reliability Engineer II (AI Platform)
OpenTable
Toronto, ON
…environment, you will serve as a subject matter expert for Kubernetes, Linux systems, and cloud-native automation, directly driving the reliability, security, and efficiency of our…
Added 1 month ago
E
Thanks for visiting our Job Board. Please review our open positions and apply to the positions that match your qualifications.
Evertz
Burlington, ON
- Full-time
Added 1 month ago
R
Principal, Infrastructure Architecture
RBC
Toronto, ON · Mississauga, ON
- Full-time
Added 1 month ago
Lead Harness Engineer
Government of Alberta
AB
Added 1 month ago
MT
Engineer II- Design
Microchip Technology Inc.
Burnaby, BC · Canada - Burnaby
- Full-time
Experience in assembling computer systems and various operating systems including Linux & Windows.
Added 1 month ago
MP
Electrical Engineer
Myo Palate
Toronto, ON
- Full-time
…development in C/C++ and Python across microcontrollers and Linux single board computers, including an understanding of real time constraints and when a control loop must be moved off a non…
Added 1 month ago
RDL Network Administrator
Celestica International LP
Toronto, ON
User Onboarding & Management: Provision local user accounts and role-based permissions directly on Linux-based jump hosts. Manage access credentials in a strict, decentralized non-Active…
Added 1 month ago
AI
Application Support Analyst – Java
Apptoza Inc.
Toronto, ON
- Contract
Knowledge of Linux/Unix commands and shell scripting.
Added 1 month ago
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Senior Infrastructure Specialist – Digital Library Platforms
BMO
Toronto, ON
- Full-time
…environments and enjoys solving challenging technical problems across Linux, Windows, middleware, networking, cloud, and automation…
Added 1 month ago
DR
Technical Lead, Data Services and Interoperability
Digital Research Alliance of Canada | Alliance de recherche numérique du Canada
Canada
- Contract
Added 1 month ago
AS
Sr. Solutions Manager - Payments Technology
Alquemy Search & Consulting
Mississauga, ON
- $145,000 to $160,000 CAD / year
- Full-time
Strong background in embedded software, Linux, cloud platforms, and integrated payment system architectures
Added 1 month ago
TL
AI Observability Developer
Tek Leaders Inc
Montreal, QC
- Contract
…understanding of Observability. Basic experience of working under…
Added 1 month ago
KC
Embedded Software Engineering Intern (January 2027) (4 months)
Kepler Communications Inc.
Toronto, ON
- $29.75 to $39 CAD / hour
- Volunteer
…board software for our next generation of satellites; Embedded Linux for both space and ground systems; Firmware and drivers; IoT…
Added 1 month ago
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Senior Backend Developer - Spectra
GHGSat
Montreal, QC
- Full-time
Added 1 month ago
C
RDL Network Administrator
Celestica
Toronto, ON
- Full-time
User Onboarding & Management: Provision local user accounts and role-based permissions directly on Linux-based jump hosts. Manage access credentials in a strict, decentralized non-Active…
Added 1 month ago
T
Infrastructure System Admin
TechDoQuest
Toronto, ON
- Contract
Added 1 month ago
PI
Cloud Platform Engineering Intern
People Inc.
AB · Greater Edmonton Metropolitan Area
- Full-time
Basic understanding of Linux, networking, APIs, source control, and software development practices.
Added 1 month ago
SH
Database Administrator
Sotera Health Company
Ottawa, ON
- Full-time
Develop and maintain Linux/PowerShell scripts to automate database administration tasks, monitoring, backup processes, performance reporting, and routine system maintenance.

Tek Leaders Inc

AI Observability Developer

Montreal, QC, Canada

Contract

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Job details

Job type: Contract
Posting language: English
Posted: Sep 29, 2026

Original job description

Hello,

Please review the JD below and let me know if you're interested in an updated resume.

AI Observability Developer

Hybrid 2 days in Montreal, QC - Canada

6-12+ Months Contract

Skill Cluster : AIMS-Observability Open Source.

Primary Skill : Grafana, Observability, Kubewatch

Experience : 10 years

This JD is best understood as a Technical Customer Success / Observability Consultant role.

Key skill requirement

Primary: Grafana + Observability + Kubewatch

Experience: 7–10 years overall, with 3–5 years of Customer Success specifically.

What the candidate should have

1. Customer Success - mandatory

Customer onboarding and implementation
Customer relationship management
Training and adoption
Retention and satisfaction
Handling customer meetings
Stakeholder management
Customer-success metrics
Strong communication and presentation

2. Observability - important

Basic understanding of Metrics, Logs and Traces
Application monitoring
Troubleshooting application issues
Application instrumentation
Sending telemetry to observability platforms
Understanding of observability tools

3. Technical skills

Grafana
Kubernetes/K8s
Kubewatch
Linux basics
Technical troubleshooting
Jira
Technical documentation

Job Description :

Job Requirements P1 C3 TSTS Consultant shall provide capacity to the Observability Tracing Squad Product Owner.
Detailed tasks include, but are not limited to the following: Own the entire relationship with customers, including onboarding, implementation, training, adoption, retention, and satisfaction Establish relationships as a trusted and strategic advisor to help ensure the continued value of our products and services Develop and maintain customer-success strategies and best practices, as well as customer-support content, with help from the creative team Communicate effectively with both internal and external senior managers to better understand customer needs, maximize retention and growth, and share learnings Maintain existing customer-success metrics and data as directed Responsibilities include, but are not limited to the following Serve as day-to-day contact of our customer base, building trust and rapport while identifying areas of opportunity, highlighting best practices, and documenting both Review the customer journey, determine how it s supported, and use a consultative approach to help clients overcome issues and achieve their goals Facilitate interaction and workflow among project team members, including third-party service providers, to ensure timely deliverables Collaborate, problem-solve, and/or strategize with team members on upcoming client meetings Prepare documentation or visuals of campaign performance for client; analyze trends to identify areas for improvement Work with our fleet leadership team to boost customer referrals and develop case studies Basic understanding of Observability. Basic experience of working under Linux.
Helps in technical troubleshooting, help customers in instrumentation of the applications to send teler observability tools.. C.
Maintain technical documentation in our teams internal and user facing docs.
Required skills and qualifications include, but are not limited to the following: Three to five years of experience in customer success Strong skills in verbal and written communications, strategic planning, and project management Analytical and process-oriented mindset Ability to work effectively across multiple departments in a deadline-driven environment Active team player, self-starter, and multitasker who can quickly adjust priorities
Preferred skills and qualifications include, but are not limited to the following: Bachelor s degree or equivalent in Computer Science or Communications

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More about this job

Responsibilities

Manage customer relationships throughout onboarding, implementation, training, adoption, and retention, serving as a trusted advisor and day-to-day contact. Support observability implementation and troubleshooting, coordinate project workflows and client meetings, analyze performance trends, and maintain customer-success metrics and technical documentation.

Requirements

The posting seeks 7–10 years of overall experience, including 3–5 years in customer success, with strong communication, planning, project management, analytical, and stakeholder-management abilities. Candidates should have basic observability and Linux knowledge, and experience with Grafana, Kubernetes, Kubewatch, technical troubleshooting, and application instrumentation; a bachelor's degree or equivalent in Computer Science or Communications is preferred.

Skills

Grafana
Observability
Kubewatch
Customer Success
Customer Onboarding
Training And Adoption
Retention And Satisfaction
Stakeholder Management
Metrics, Logs, And Traces
Application Monitoring
Application Instrumentation
Kubernetes
Linux
Technical Troubleshooting
Technical Documentation

Visa sponsorship

Not detected in the job text

Keywords

Grafana
Observability
Kubewatch
Customer Success
Customer Onboarding
Customer Retention
Customer Satisfaction
Customer Adoption
Stakeholder Management
Metrics
Logs
Traces
Application Monitoring
Application Instrumentation
Telemetry
Kubernetes
Linux
Technical Troubleshooting
Jira
Technical Documentation
Project Management
Strategic Planning
Customer-Success Metrics
IT Services
IT Consulting

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