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Added 6 mins ago
CM
Therapy Support Assistant
CASA Mental Health
Red Deer, AB
- Temporary
…Classrooms are CASA’s model for school-based mental health service. The program is delivered in partnership with the Government of Alberta, community partners and school…
Added 6 mins ago
O
Product Launch Specialist, HealthTech SaaS
OceanMD
Toronto, ON
- Full-time
Reporting to the Senior Director of Business Operations, we are hiring a Product Launch Specialist, HealthTech SaaS to coordinate early access programs and support the successful launch of…
Added 6 mins ago
CR
Refrigeration Journeyman - HVAC Specialist
CIMCO Refrigeration
Sherwood Park, AB
- Full-time
Conduct contract maintenance visits, inspections, site assessments, and respond to service requests
Added 6 mins ago
CR
Refrigeration Journeyman - HVAC Specialist
CIMCO Refrigeration
Fort McMurray, AB
- Full-time
Conduct contract maintenance visits, inspections, site assessments, and respond to service requests
Added 6 mins ago
TB
Specialist, Challenger Baseball
Toronto Blue Jays
Toronto, ON
- Full-time
Provide exceptional customer service, volunteer leadership, and support to Challenger Baseball programs annually, including program development, equipment distribution, and community-based…
Added 6 mins ago
JS
Product Support Technical Specialist
Jonas Software
Markham, ON · Canada - Markham - Ontario
- Full-time
We are seeking a Product Support Technical Specialist (Tier 2) to join our Club Software Support Team. This is a pivotal role for a technically strong support professional who thrives in…
Added 6 mins ago
C
Client Engagement Associate
CIBC
Toronto, ON
- Part-time
…leveraging your knowledge of financial services products to support clients with their everyday banking needs. As a Client Engagement Associate, you'll be the first line of support -…
Added 21 mins ago
JC
Product Support Technical Specialist
Jonas Club Software
Markham, ON · Canada - Markham - Ontario
- Full-time
We are seeking a Product Support Technical Specialist (Tier 2) to join our Club Software Support Team. This is a pivotal role for a technically strong support professional who thrives in…
Added 21 mins ago
MD
Retirement Services Specialist Senior - Benefit Calculations
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
As a Retirement Services Specialist Senior, you will perform and review complex retirement, disability, survivor, refund, and service purchase calculations while ensuring compliance with…
Added 21 mins ago
Instructional Design Specialist
Government of Alberta
AB
Reporting to the Senior Training Business Analyst, as the Instructional Design Specialist, you will bring your expertise in adult learning and instructional design to support…
Added 21 mins ago
MD
Clinic Network Specialist, Planner Principal State
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
The Clinic Systems Specialist is the designated liaison to clinic partners and community organizations, conducting environmental scans, gathering clinic feedback through office hours,…
Added 21 mins ago
BI
JIRA Support Specialist
BURGEON IT SERVICES
Toronto, ON · Greater Toronto Area, Canada
- Contract
We are looking for a JIRA Support Specialist to support project management teams with JIRA reporting, dashboard development, Confluence administration, and PMO transformation activities.
Added 21 mins ago
BC
Recreation Therapist
Brant Community Healthcare System
Brantford, ON
- Full-time
With Over 130 Years Of Service, BCHS Is Evolving With a Renewed Focus On Excellence, Collaboration, And Innovation. Our Strategic Priorities Center On Quality Care, Connected Teams, And a…
Added 21 mins ago
KH
Accounts Payable Specialist
Kids Help Phone
Toronto, ON
- $50,000 to $57,000 CAD / year
- Full-time
Are you motivated by the chance to help ensure all young people in Canada can access mental health support and Feel Out Loud? Kids Help Phone (KHP) is Canada’s Unlock The Hope Youth…
Added 21 mins ago
K
Payroll & Time Administration Specialist
Kelly
Calgary, AB
- Contract
Our client, a leading Canadian energy company, is seeking an experienced Payroll & Time Administration Specialist to join their Payroll team. Reporting to the Manager, Payroll, this role is…
Added 36 mins ago
Procurement Specialist
City of Mississauga
Mississauga, ON
Reporting to the Procurement Business Partner Manager, Procurement Services, the Procurement Specialist is responsible for working with departmental staff to acquire the right goods and…
Added 36 mins ago
B
Patient Services Specialist - Part time
BonLook
Ottawa, ON
- Part-time
In this role, you’ll deliver exceptional service and support, enhancing the lives of our patients in a dynamic, and rewarding environment that values teamwork and collaboration.
Added 36 mins ago
FB
Bakery Department Manager
Farm Boy Inc.
Ottawa, ON
- $52,000 to $57,000 CAD / year
- Full-time
As a key leader within our store, you’ll support Farm Boy’s vision of the best fresh shopping experience by delivering exceptional customer service and guiding your department to achieve…
Added 36 mins ago
UI
Automotive Parts Specialist
UAP Inc.
New Minas, NS
- $19.15 to $22.25 CAD / hour
- Full-time
NAPA in-store team members take pride in providing excellent customer service! Share your passion for customer service by becoming the face and voice of our store. Join a team that is…
Added 36 mins ago
Q
Senior Revenue Enablement Specialist, Digital
Quadient
Markham, ON
- $90,000 to $100,000 CAD / year
- Full-time
At Quadient, we support businesses of all sizes in their digital transformation and growth journey, unlocking operational efficiency with reliable, secure, and sustainable automation…
Added 50 mins ago
Mortgage Fulfillment Specialist
Questrade Financial Group
Toronto, ON
We’re looking for our next Mortgage Fulfillment Specialist. Could It Be You?
Added 50 mins ago
WM
Operations Specialist (Part-time, Second Shift)
Waste Management, Inc.
Forest, ON
- Part-time
At WM, the Operations Specialist for Collections provides advanced clerical and administrative support to departmental Managers and assists in coordinating all aspects of daily operations.
Added 51 mins ago
UI
Automotive Parts Specialist
UAP Inc.
New Minas, NS
- $19.15 to $22.25 CAD / hour
- Full-time
NAPA in-store team members take pride in providing excellent customer service! Share your passion for customer service by becoming the face and voice of our store. Join a team that is…
Added 51 mins ago
K
Payroll Specialist
Kelly
Calgary, AB
- Contract
We are seeking an experienced Payroll Specialist to join a dynamic payroll team in Calgary. Reporting to the Payroll Manager, you will play a key role in processing payroll for Canadian…
Added 51 mins ago
MR
Merchandiser (Miramichi, NB)
Match Retail
Miramichi, NB
- Contract
We work with our clients, Nespresso, and service major retailers.

TEKFORTUNE INC

AS400 Application Support Specialist (AMS)

Toronto, ON, Canada
Scarborough, ON, Canada

Contract

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Job details

Job type: Contract
Apply by: Nov 28, 2026
Working hours: 40 hours per week
Posting language: English
Posted: Oct 29, 2026

Original job description

Job Description: AS400 Application Support Specialist (AMS)

Location: Scarborough, Ontario, Canada

Work Model: Hybrid – 3 days onsite per week

Experience: 8+ years of experience in AS400

Industry: Banking / Financial Services

Working Hours: 40 hours per week

Engagement: Application Management Services (AMS)

Job Summary

We are looking for an experienced AS400 Application Support Specialist with 8+ years of hands-on experience in AS400/IBM i environments and a strong background in the banking or financial services industry. The ideal candidate will be responsible for application maintenance, production support, incident management, troubleshooting, and ensuring the stability and performance of critical banking applications.

The candidate should have strong technical expertise in AS400 systems, experience working in an AMS environment, and the ability to collaborate with business stakeholders and technical teams to resolve application issues efficiently.

Key Responsibilities

Provide application maintenance and support for AS400/IBM i-based banking applications.

Monitor production environments, troubleshoot issues, and ensure application availability and stability.

Analyze, diagnose, and resolve application incidents, service requests, and production defects within agreed SLAs.

Perform root cause analysis and implement corrective and preventive actions to minimize recurring issues.

Support application enhancements, bug fixes, code changes, and maintenance activities.

Work with AS400 technologies, including RPG/RPGLE, CL/CLLE, DB2/400, and SQL, as applicable to the environment.

Support batch processing, job scheduling, job failures, and application interfaces.

Collaborate with development, infrastructure, database, and business teams to resolve technical issues.

Participate in incident, problem, and change management processes within the AMS framework.

Prepare technical documentation, support procedures, and incident reports.

Follow banking industry standards for data security, operational controls, and compliance.

Required Skills and Qualifications

8+ years of hands-on experience working with AS400/IBM i systems.

Prior experience supporting banking or financial services applications is mandatory.

Strong experience in Application Management Services (AMS), production support, and application maintenance.

Knowledge of AS400 programming technologies such as RPG, RPGLE, CL, CLLE, and DB2/400.

Experience with incident management, problem management, troubleshooting, and root cause analysis.

Understanding of batch jobs, job scheduling, application monitoring, and production support processes.

Strong analytical, problem-solving, and communication skills.

Ability to work collaboratively with cross-functional teams in a fast-paced banking environment.

Willingness to work onsite in Scarborough, Ontario, three days per week.

Preferred Qualifications

Experience supporting mission-critical banking applications.

Familiarity with ITIL processes and SLA-driven support environments.

Experience with change management, release support, and production deployment processes.

Knowledge of banking operations, financial transactions, and related application workflows.

Ideal Candidate Profile

The ideal candidate is a seasoned AS400 professional with 8+ years of experience, strong banking domain knowledge, and proven expertise in AMS and production support. The candidate should be capable of independently troubleshooting complex application issues while maintaining the reliability and performance of critical banking systems.

Apply About employer

More about this job

Responsibilities

Maintain and support AS400/IBM i banking applications, monitor production environments, and resolve incidents, service requests, and defects within agreed SLAs. Perform root cause analysis, support batch processing and application changes, collaborate with cross-functional teams, and follow banking security and compliance standards.

Requirements

Requires 8+ years of hands-on AS400/IBM i experience, including mandatory support experience in banking or financial services and strong AMS and production support expertise. Candidates should know RPG/RPGLE, CL/CLLE, and DB2/400, and be able to troubleshoot issues, support batch jobs, and work onsite in Scarborough three days per week.

Skills

AS400/IBM i
Production Support
Application Maintenance
RPG/RPGLE
CL/CLLE
DB2/400
SQL
Incident Management
Problem Management
Root Cause Analysis
Batch Processing
Job Scheduling
Application Monitoring
Change Management
ITIL

Visa sponsorship

Not detected in the job text

Keywords

AS400
IBM i
Banking
Financial Services
Application Support
Production Support
Application Maintenance
RPG
RPGLE
CL
CLLE
DB2/400
SQL
Incident Management
Problem Management
Root Cause Analysis
Batch Processing
Job Scheduling
Application Monitoring
Service-Level Agreements
ITIL
Change Management
Release Support
Production Deployment
Data Security
Operational Controls
Compliance

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