Find work in Canada.

333,792 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 9 mins ago
Senior Coordinator, Business Support and Program Management
Canadian Red Cross
Canada
Full-time
Support the Manager, Training in the planning, implementation, coordination, and continuous improvement of RR&R learning, training, and capacity-building initiatives. This role is…
Added 9 mins ago
Property Manager
Salthill Capital
ON · Ontario, Canada
$85,000 to $110,000 CAD / year
Full-time
Our leadership team has a proven track record and extensive experience across various asset classes, including regional shopping centres, office buildings, industrial properties, and…
Added 9 mins ago
Salesforce Engineering Manager (Canada)
Flosum
Canada
Full-time
We're looking for a Salesforce technical architect and engineering manager who can drive development velocity across a team of 10 to 15 engineers building enterprise applications on the…
Added 9 mins ago
Product Manager (Early Career) (Canada)
Jobright.ai
Canada
Full-time
…approach job searches. They are seeking an Early Career Product Manager to oversee the lifecycle of AI agent features, analyze user feedback, and create detailed product documentation to…
Added 11 mins ago
Dock Supervisor
Midland Transport
Concord, ON
Full-time
Midland Transport is currently seeking an Office Manager in Concord, ON. Dock Supervisor is in charge of executing the dock plan developed by mangers by assigning trailers, liaising with…
Added 11 mins ago
Manager, BISQC/F
Banff Centre for Arts and Creativity
Banff, AB
Full-time
The Manager, BISQC/F is responsible for the planning and delivery of all administrative and logistic aspects of the Banff International String Quartet Competition (BIQSC) and the Banff…
Added 11 mins ago
Assistant project manager
Pomerleau
Quebec, QC
Full-time
As an Assistant Project Manager within Pomerleau’s Civil & Infrastructure division, Marine works you will play a key role at the heart of the Restorations – Civil Structures business unit.…
Added 11 mins ago
Project Coordinator
JAM CRM
Toronto, ON
Full-time
Assist Project Manager in coordinating end-to-end client project execution, from development, testing, and deployment
Added 11 mins ago
Project Manager - Buildings
Pomerleau
Quebec, QC
Full-time
As an experienced Project Manager in the Building Operations team at Pomerleau Construction, you will manage large-scale building and infrastructure projects - ranging from $1.5 million to…
Added 11 mins ago
Senior Residential Property Manager
SHAPE
Victoria, BC
Full-time
The Senior Property Manager will be a front-facing representative of the STACK brand, while taking primary ownership of their assigned portfolio of residential properties. They will serve…
Added 11 mins ago
Community Care Assistant (Community Health Worker)
Vancouver Coastal Health
Sechelt, BC
Full-time
Grow your career with employer-paid training and leadership development opportunities
Added 11 mins ago
AI&T Manager – Common Core (steerable antennas)
MDA Space
Sainte-Anne-de-Bellevue, QC
Full-time
The AI&T Manager manages the Assembly, Integration and test portion of a program, an element of a program, a product, to meet customer and Company expectations. A broader objective of this…
Added 11 mins ago
Compensation Benefits Manager
Confidential
Toronto, ON · Greater Toronto Area, Canada
Full-time
The Manager, Total Compensation, is responsible for developing, implementing and governing enterprise compensation strategy. This role ensures compensation programs are competitive,…
Added 11 mins ago
Controller - 12 Month Maternity Leave
Harbour Air
Vancouver, BC
Temporary
Minimum 5 years in a Controller, Accounting Manager, Senior Manager, or similar leadership role.
Added 11 mins ago
Campaign Manager
JAM CRM
Toronto, ON
Full-time
…away in trendy Liberty Village. We’re looking for a Campaign Manager to join our team of over 150 1:1 communication experts who are dedicated to creating incredible work, making our…
Added 11 mins ago
Sales Operations Specialist
Experis Canada
Montreal, QC
Contract
Demonstrated leadership and team coordination abilities.
Added 11 mins ago
Partner Engagement & Development Manager
Specsavers
Burnaby, BC
Full-time
The Partner Engagement & Development Manager (PEDM) is accountable for lifting the quality of our Partners (store owners’) leadership and commercial judgement across a portfolio of stores,…
Added 11 mins ago
Directeur(trice) financier(ière) - Grenier Volkswagen - Finance director
Grenier Automobile
Mascouche, QC
Full-time
Grenier Volkswagen is seeking a passionate and motivated Finance Manager to join its sales team.
Added 11 mins ago
Client Success Manager
Talent Harbour
Burnaby, BC
Full-time
…search and recruitment, career transition and outplacement, leadership development and coaching, and fractional HR. Our recruiting division, Goldbeck Recruiting, is named one of the Top 25…
Added 11 mins ago
Senior Project Manager
Prodigy Group
Toronto, ON
Full-time
We are looking for a Senior Project Manager to join our Toronto team!
Added 11 mins ago
Project Manager / Job Captain
Reify Architecture
Calgary, AB
Full-time
This role combines project coordination and technical leadership to support the delivery of architectural projects through all phases, with a strong emphasis on informing design…
Added 12 mins ago
Budtender (Seton)
Calgary Co-op Cannabis
Calgary, AB
…Cannabis Supervisor reports directly to the Cannabis Store Manager and provides direction & supervision to the Budtenders. The primary responsibilities…
Added 12 mins ago
Wellness Manager (PEARPL)
Connecting Care (2000) Inc.
Hythe, AB
As the Wellness Manager, your leadership shapes the community's atmosphere. You will collaborate with residents and their care teams to coordinate and evaluate all services, ensuring a high…
Added 12 mins ago
Manager, Banking and Network Risk
Corpay
Toronto, ON
Corpay is currently looking to hire a Manager, Banking and Network Risk within our Finance and Treasury organization. This position is located in Toronto, Ontario, Canada. In this role, you…
Added 12 mins ago
Engineering Manager
WSG Energy Services
BC
The Engineering Manager is responsible for overseeing engineering execution, technical governance, design coordination, and multidisciplinary engineering support for project activities. The…

Tekion

Customer Value Manager - Ontario

Remote, Canada

Pay: $94,000 to $117,000 CAD / year
Job type: Full-time
Workplace: Remote
Experience: 3–5 years of experience in customer value, account management, client-facing consulting, or a related customer-facing role in a SaaS environment
Posting language: English
Posted: Sep 25, 2026

Apply About employer

Applications open in a new tab.

Original job description

About Tekion:

Positively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers and consumers. With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever. Tekion employs close to 3,000 people across North America, Asia and Europe.

Job Introduction:

The Customer Value Manager is the primary owner of the customer relationship and long-term success of assigned dealership accounts within Tekion’s Customer Value Services organization. This is not a support role with a retention overlay. It is a strategic value leadership role responsible for understanding each dealer’s business goals, connecting those goals to measurable outcomes within the Tekion platform, and ensuring value is visible, documented, and expanding over time. The Customer Value Manager serves as the strategic quarterback for every account in the portfolio. This role leads the ongoing customer relationship across operational and executive stakeholders, owns the Customer Value Plan (CVP) for each account, drives outcome-focused Value Reviews, maintains visibility into portfolio health and risk, and helps ensure renewals and expansion opportunities are supported by a clear, data-backed value narrative. The Customer Value Manager partners closely with Customer Value Architects, who provide product expertise and maturity diagnostics, and with Virtual Value Managers, who help support account activity between strategic touchpoints. Together, these roles help close the gap between what a dealer purchased and the value they are actually realizing.

Key Roles and Responsibilities:

Own the customer relationship across assigned dealership accounts, building and maintaining trusted relationships with operational contacts, general managers, dealer principals, and other key stakeholders
Develop, maintain, and execute a Customer Value Plan for every account in the portfolio, ensuring plans remain current, actionable, and aligned to dealer priorities and business outcomes
Lead regular Value Reviews that replace traditional QBRs with structured, outcome-focused conversations grounded in dealer performance, platform adoption, operational progress, and realized value
Partner with Customer Value Architects (CVAs) to interpret Dealer Maturity Model (DMM) positioning, product adoption data, workflow maturity, and module utilization in order to shape account strategy and identify value gaps
Translate platform usage, operational performance, and maturity progress into a compelling value narrative that helps customers understand where they are realizing value and where additional opportunity exists
Maintain visibility into portfolio health through active management of account health indicators, maturity assessments, customer risks, renewal status, and expansion potential
Forecast renewal readiness across the portfolio, ensuring each renewal is anticipated, supported by documented evidence of realized value, and aligned with Sales-led execution
Identify and surface expansion opportunities in partnership with Sales by understanding customer needs, value realization progress, operational gaps, and growth potential across accounts
Represent the voice of the customer internally by escalating risks, highlighting friction points, advocating for improvements, and informing internal priorities that improve customer outcomes
Partner with Virtual Value Managers (VVMs) to ensure account documentation, operational support activity, weekly account digests, and proactive dealer touchpoints help reinforce broader customer strategy
Ensure Customer Value Plan documentation, account records, and customer interaction history remain current, accurate, and useful for internal alignment and execution
Monitor customer progress against agreed goals and maturity milestones, helping dealers move forward in a structured way across the Tekion Dealer Maturity Model
Coordinate cross-functionally with Sales, Product, Support, Enablement, Implementations, and other internal teams as needed to remove blockers, align account strategy, and improve customer outcomes
Operate effectively in a high-growth environment where portfolio size, segment design, account structures, and team configurations may evolve over time
Travel to dealership sites and customer engagement events as needed to strengthen relationships, support value conversations, and improve understanding of dealer operations
Support broader Customer Value Services goals by improving retention readiness, expansion visibility, customer trust, and measurable value realization across the portfolio

Basic Qualifications:

Bachelor’s degree in Business, Operations, Automotive Management, Communications, or related field preferred; equivalent relevant experience accepted in lieu of degree
3–5 years of experience in customer value, account management, client-facing consulting, or a related customer-facing role in a SaaS environment
Demonstrated ability to manage executive relationships and lead value-focused conversations with dealer principals, general managers, or comparable senior customer stakeholders
Strong analytical instincts, including the ability to review performance data, adoption trends, and operational signals and translate them into a compelling customer value narrative
Experience developing account plans, success plans, value plans, or comparable structured customer engagement strategies preferred
Experience forecasting account health, renewal risk, or expansion opportunity across a portfolio preferred
Experience collaborating cross-functionally with Sales, Product, Support, Enablement, or similar internal teams to improve customer outcomes
Familiarity with CRM platforms such as Salesforce preferred
Familiarity with business intelligence and reporting tools such as Tableau, Looker, or Power BI preferred
Automotive industry experience or familiarity with dealership operations strongly preferred
Ability and willingness to travel up to 50% for dealership visits, onsite engagement, and customer events
Strong written and verbal communication skills, including the ability to lead executive conversations and prepare clear internal account context
Ability to operate effectively in a fast-paced, high-growth environment with shifting priorities, portfolio needs, and organizational structures

Perks & Benefits

Competitive compensation and generous stock options
100% employer-paid top-of-the-line medical, dental and vision coverage
Be part of an early stage, hyper-growth start-up with the opportunity to grow and prosper
Work on the latest and coolest technologies – everything is home-grown and built ground-up
A dynamic work environment with a strong sense of community and collaboration
The open and transparent culture that encourages innovation, rewards performance and discourages hierarchy
Exciting opportunities for career growth and development

Current Tekion Employees: Please apply via the Internal Job Board in Ashby

Note: Tekion recently transitioned to a new recruiting tool and we appreciate your patience and feedback as we adjust to our new system!

Tekion is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, victim of violence or having a family member who is a victim of violence, the intersectionality of two or more protected categories, or other applicable legally protected characteristics.

For more information on our privacy practices, please refer to our Applicant Privacy Notice here.

Apply About employer

More about this job

Responsibilities

The Customer Value Manager serves as the primary owner of customer relationships, responsible for developing and executing strategic value plans for dealership accounts. They lead outcome-focused reviews, monitor portfolio health, and collaborate cross-functionally to ensure customers realize measurable value from the Tekion platform.

Requirements

Candidates should have 3–5 years of experience in customer value, account management, or consulting within a SaaS environment. A bachelor's degree in business, operations, or a related field is preferred, along with strong analytical skills and familiarity with automotive dealership operations.

Skills

Account management
Customer success
Strategic planning
Relationship management
Data analysis
Automotive industry knowledge
SaaS
Salesforce
Tableau
Looker
Power BI
Communication skills
Consulting
Business intelligence
Operational strategy

Benefits

Competitive compensation
Stock options
Medical coverage
Dental coverage
Vision coverage

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Keywords

Customer Value Manager
SaaS
Automotive Retail Cloud
Account Management
Customer Success
Dealer Maturity Model
Salesforce
Tableau
Looker
Power BI
Business Intelligence
Data Analysis
Strategic Planning
Relationship Management
Automotive Industry
Dealership Operations
Customer Engagement
Value Reviews
Portfolio Management
Cloud-native platform

Report this job