Find work in Canada.

326,509 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 10 mins ago
Pro Account Sales Associate : Part Time - CHINOOK
The Home Depot Canada
Calgary, AB
Part-time
Pro Account Sales Associates (PASAs) are primarily responsible for building relationships and selling products to industrial, commercial and other professional customers. Key…
Added 10 mins ago
Sales Lot Attendant - Jim Pattison Lexus Victoria
The Jim Pattison Auto Group
Victoria, BC
This role reports to the Sales Manager of the dealership.
Added 40 mins ago
Associé(e) aux ventes, location d'outils (Temps plein)
The Home Depot Canada
Laval, QC
Full-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 1 hour ago
Merchandiser, Hourly Part Time Evening
Loblaw Companies Limited
Calgary, AB
Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 1 hour ago
Merchandising Associate: Part Time (Mon - Fri / 5:30am - 3pm) - NORTH HILL
The Home Depot Canada
Calgary, AB
Part-time
Merchandising Execution Associates (MEAs) perform in-store merchandising service activities such as merchandising projects, planogram maintenance, overhead organization, and display/signage…
Added 1 hour ago
Parts Manager
The Bayview Group
Dartmouth, NS
Full-time
Bayview Trucks & Equipment Ltd. is a Full Service, Parts and Sales dealer for Kenworth Trucks and KUBOTA farm and construction equipment, with 5 locations in New Brunswick (Saint John,…
Added 1 hour ago
Overnight Freight Associate Part Time - 7057 Polo Park
The Home Depot Canada
Winnipeg, MB
Part-time
Freight Team Associates are responsible for stocking merchandise, organizing the sales floor to create a pleasant and safe shopping environment, and providing customer service as required…
Added 1 hour ago
Part Time Bridal Sales
David's Bridal
Winnipeg, MB
Part-time
…customers. Stylists are responsible for providing 5-Star Customer Service to all David’s Bridal customers, achieving sales goals and productivity by expertly following our 5-Step Selling…
Added 1 hour ago
Seamstress
David's Bridal
Toronto, ON · Scarborough, ON
…the high standards of David’s Bridal and reports to the Store Manager. S/he is responsible for exemplifying friendly, knowledgeable, and technical expertise and providing superior customer…
Added 2 hours ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
Mascouche, QC
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 2 hours ago
MANAGER
Boutique La Vie En Rose
Terrebonne, QC
Under the supervision of the regional sales manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. Your…
Added 2 hours ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
Terrebonne, QC
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 2 hours ago
Keyholder
Pet Valu
Grande Prairie, AB
Part-time
Placing small items (under 10 lbs) including pet supplies, household items, etc. into stock in the sales area of the store
Added 2 hours ago
Salesforce Platform Owner
Parkland Corporation
Calgary, AB
Full-time
…value delivery across core Salesforce environments (such as Sales Cloud, Service Cloud, or Experience…
Added 2 hours ago
Sales Manager
Michaels Stores
Kamloops, BC
Part-time
Provide Manager-on-Duty (MOD) coverage, maintaining floor leadership, service standards, and operational continuity.
Added 2 hours ago
Retail Shift Leader
Canna Cabana
Bonnyville, AB
Part-time
Be the sales and customer service leader/role model in the absence of SM/ASM
Added 3 hours ago
Part time sales lead Famous Footwear CAN
Caleres
Oshawa, ON
Part-time
As a Famous Footwear Sales Lead, you are passionate about providing the best shoe store experience for every customer. You do this by creating a welcoming environment and in-store culture…
Added 3 hours ago
Assistant Store Manager
JD Sports / Livestock / Size?
Burlington, ON
Our Retail team is looking for an Assistant Store Manager at our Mapleview Centre location. Come join our quickly growing and developing team at JD Sports Canada. Main responsibilities…
Added 3 hours ago
Global Account Manager
Cogent Communications
Toronto, ON · North York, ON
Full-time
…superior customer support by virtue of its end-to-end control of service delivery and network monitoring. Structured tenure pay increases and an uncapped commissions plan offers you…
Added 3 hours ago
Merchandise Manager
Michaels Stores
Calgary, AB
Full-time
Provide Manager-on-Duty (MOD) coverage, maintaining floor leadership, service standards, and operational continuity.
Added 3 hours ago
FT Sales Manager
Michaels Stores
Lethbridge, AB
Full-time
Store - LETHBRIDGE, ABThe Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role…
Added 3 hours ago
FT Merchandise Manager
Michaels Stores
Lethbridge, AB
Full-time
Provide Manager-on-Duty (MOD) coverage, maintaining floor leadership, service standards, and operational continuity.
Added 3 hours ago
Greeting Card Merchandiser
Carlton Cards
Edson, AB
Part-time
You will be a valued member of an engaged team who work independently to complete service schedules and order processing for greeting card departments within top Canadian Retailers in a…
Added 3 hours ago
Senior Enterprise Customer Success Manager
AfterShip
Toronto, ON
…of the organization. As a Senior Enterprise Customer Success Manager, you'll own a portfolio of some of AfterShip's most strategic and commercially important accounts, including some of the…
Added 4 hours ago
Bilingual Customer Support Representative, BMO Insurance
BMO Insurance
NT · Northwest Territories, Canada
Full-time
Previous experience in customer service, sales, or contact center environments is preferred.

Tekion

Customer Value Manager - Ontario

Remote, Canada

Pay: $94,000 to $117,000 CAD / year
Job type: Full-time
Workplace: Remote
Experience: 3–5 years of experience in customer value, account management, client-facing consulting, or a related customer-facing role in a SaaS environment
Posting language: English
Posted: Sep 25, 2026

Apply About employer

Applications open in a new tab.

Original job description

About Tekion:

Positively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers and consumers. With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever. Tekion employs close to 3,000 people across North America, Asia and Europe.

Job Introduction:

The Customer Value Manager is the primary owner of the customer relationship and long-term success of assigned dealership accounts within Tekion’s Customer Value Services organization. This is not a support role with a retention overlay. It is a strategic value leadership role responsible for understanding each dealer’s business goals, connecting those goals to measurable outcomes within the Tekion platform, and ensuring value is visible, documented, and expanding over time. The Customer Value Manager serves as the strategic quarterback for every account in the portfolio. This role leads the ongoing customer relationship across operational and executive stakeholders, owns the Customer Value Plan (CVP) for each account, drives outcome-focused Value Reviews, maintains visibility into portfolio health and risk, and helps ensure renewals and expansion opportunities are supported by a clear, data-backed value narrative. The Customer Value Manager partners closely with Customer Value Architects, who provide product expertise and maturity diagnostics, and with Virtual Value Managers, who help support account activity between strategic touchpoints. Together, these roles help close the gap between what a dealer purchased and the value they are actually realizing.

Key Roles and Responsibilities:

Own the customer relationship across assigned dealership accounts, building and maintaining trusted relationships with operational contacts, general managers, dealer principals, and other key stakeholders
Develop, maintain, and execute a Customer Value Plan for every account in the portfolio, ensuring plans remain current, actionable, and aligned to dealer priorities and business outcomes
Lead regular Value Reviews that replace traditional QBRs with structured, outcome-focused conversations grounded in dealer performance, platform adoption, operational progress, and realized value
Partner with Customer Value Architects (CVAs) to interpret Dealer Maturity Model (DMM) positioning, product adoption data, workflow maturity, and module utilization in order to shape account strategy and identify value gaps
Translate platform usage, operational performance, and maturity progress into a compelling value narrative that helps customers understand where they are realizing value and where additional opportunity exists
Maintain visibility into portfolio health through active management of account health indicators, maturity assessments, customer risks, renewal status, and expansion potential
Forecast renewal readiness across the portfolio, ensuring each renewal is anticipated, supported by documented evidence of realized value, and aligned with Sales-led execution
Identify and surface expansion opportunities in partnership with Sales by understanding customer needs, value realization progress, operational gaps, and growth potential across accounts
Represent the voice of the customer internally by escalating risks, highlighting friction points, advocating for improvements, and informing internal priorities that improve customer outcomes
Partner with Virtual Value Managers (VVMs) to ensure account documentation, operational support activity, weekly account digests, and proactive dealer touchpoints help reinforce broader customer strategy
Ensure Customer Value Plan documentation, account records, and customer interaction history remain current, accurate, and useful for internal alignment and execution
Monitor customer progress against agreed goals and maturity milestones, helping dealers move forward in a structured way across the Tekion Dealer Maturity Model
Coordinate cross-functionally with Sales, Product, Support, Enablement, Implementations, and other internal teams as needed to remove blockers, align account strategy, and improve customer outcomes
Operate effectively in a high-growth environment where portfolio size, segment design, account structures, and team configurations may evolve over time
Travel to dealership sites and customer engagement events as needed to strengthen relationships, support value conversations, and improve understanding of dealer operations
Support broader Customer Value Services goals by improving retention readiness, expansion visibility, customer trust, and measurable value realization across the portfolio

Basic Qualifications:

Bachelor’s degree in Business, Operations, Automotive Management, Communications, or related field preferred; equivalent relevant experience accepted in lieu of degree
3–5 years of experience in customer value, account management, client-facing consulting, or a related customer-facing role in a SaaS environment
Demonstrated ability to manage executive relationships and lead value-focused conversations with dealer principals, general managers, or comparable senior customer stakeholders
Strong analytical instincts, including the ability to review performance data, adoption trends, and operational signals and translate them into a compelling customer value narrative
Experience developing account plans, success plans, value plans, or comparable structured customer engagement strategies preferred
Experience forecasting account health, renewal risk, or expansion opportunity across a portfolio preferred
Experience collaborating cross-functionally with Sales, Product, Support, Enablement, or similar internal teams to improve customer outcomes
Familiarity with CRM platforms such as Salesforce preferred
Familiarity with business intelligence and reporting tools such as Tableau, Looker, or Power BI preferred
Automotive industry experience or familiarity with dealership operations strongly preferred
Ability and willingness to travel up to 50% for dealership visits, onsite engagement, and customer events
Strong written and verbal communication skills, including the ability to lead executive conversations and prepare clear internal account context
Ability to operate effectively in a fast-paced, high-growth environment with shifting priorities, portfolio needs, and organizational structures

Perks & Benefits

Competitive compensation and generous stock options
100% employer-paid top-of-the-line medical, dental and vision coverage
Be part of an early stage, hyper-growth start-up with the opportunity to grow and prosper
Work on the latest and coolest technologies – everything is home-grown and built ground-up
A dynamic work environment with a strong sense of community and collaboration
The open and transparent culture that encourages innovation, rewards performance and discourages hierarchy
Exciting opportunities for career growth and development

Current Tekion Employees: Please apply via the Internal Job Board in Ashby

Note: Tekion recently transitioned to a new recruiting tool and we appreciate your patience and feedback as we adjust to our new system!

Tekion is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, victim of violence or having a family member who is a victim of violence, the intersectionality of two or more protected categories, or other applicable legally protected characteristics.

For more information on our privacy practices, please refer to our Applicant Privacy Notice here.

Apply About employer

More about this job

Responsibilities

The Customer Value Manager serves as the primary owner of customer relationships, responsible for developing and executing strategic value plans for dealership accounts. They lead outcome-focused reviews, monitor portfolio health, and collaborate cross-functionally to ensure customers realize measurable value from the Tekion platform.

Requirements

Candidates should have 3–5 years of experience in customer value, account management, or consulting within a SaaS environment. A bachelor's degree in business, operations, or a related field is preferred, along with strong analytical skills and familiarity with automotive dealership operations.

Skills

Account management
Customer success
Strategic planning
Relationship management
Data analysis
Automotive industry knowledge
SaaS
Salesforce
Tableau
Looker
Power BI
Communication skills
Consulting
Business intelligence
Operational strategy

Benefits

Competitive compensation
Stock options
Medical coverage
Dental coverage
Vision coverage

Remote locations

Canada

Remote locations (standardized)

Canada

Visa sponsorship

Not detected in the job text

Keywords

Customer Value Manager
SaaS
Automotive Retail Cloud
Account Management
Customer Success
Dealer Maturity Model
Salesforce
Tableau
Looker
Power BI
Business Intelligence
Data Analysis
Strategic Planning
Relationship Management
Automotive Industry
Dealership Operations
Customer Engagement
Value Reviews
Portfolio Management
Cloud-native platform

Report this job