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Tekion

Senior Product Manager

Remote, Canada

Pay: $131,500 to $164,000 CAD / year
Job type: Full-time
Workplace: Remote
Posting language: English · French
Posted: Sep 22, 2026

Apply About employer

Applications open in a new tab.

Original job description

English section of this bilingual listing.

About Tekion:

Positively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers and consumers. With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever. Tekion employs close to 3,000 people across North America, Asia and Europe.

Job Introduction:

Lead the strategy, development, and execution of key product initiatives that drive customer value and support business objectives. Collaborate cross-functionally to deliver impactful product solutions, ensuring alignment with market needs and company goals.

Key Roles & Responsibilities:

Serve as the product domain expert for dealership Fixed Operations workflows, including service lane operations, repair order management, technician productivity, parts inventory, parts sales, warranty administration, customer pay service, and dealership service performance optimization.
Deep understanding of dealership Parts and Service workflows, including appointment scheduling, repair order lifecycle management, parts procurement and inventory management, technician workflows, warranty administration, and customer service delivery.
Experience working in the automotive industry and dealership management systems, with strong subject matter expertise in dealership Fixed Operations, including parts management, service department workflows, repair orders, technician dispatching, warranty processes, inventory control, and customer service operations.
Experience building scalable, user-facing, B2B products supporting dealership Parts, Service, and Fixed Operations workflows for Canadian automotive dealerships.

Basic Qualifications:

6–8 years of experience in product management, including ownership of major product lines or features
Strong background in SaaS, cloud platforms, or enterprise technology products
Bachelor’s degree in Business, Computer Science, Engineering, or related field; advanced degree preferred
Proven success in developing and scaling products in cross-functional environments
Strong analytical, leadership, and communication skills
Experience with Agile methodologies, product lifecycle tools, and data-driven decision-making
Bilingual French and English required because the role involves regular communication with English-speaking colleagues, stakeholders and cross-functional teams located outside Quebec.

Perks & Benefits

Competitive compensation and generous stock options
100% employer-paid top-of-the-line medical, dental and vision coverage
Be part of an early stage, hyper-growth start-up with the opportunity to grow and prosper
Work on the latest and coolest technologies – everything is home-grown and built ground-up
A dynamic work environment with a strong sense of community and collaboration
The open and transparent culture that encourages innovation, rewards performance and discourages hierarchy
Exciting opportunities for career growth and development

Current Tekion Employees: Please apply via the Internal Job Board in Ashby

Note: Tekion recently transitioned to a new recruiting tool and we appreciate your patience and feedback as we adjust to our new system!

Tekion is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, victim of violence or having a family member who is a victim of violence, the intersectionality of two or more protected categories, or other applicable legally protected characteristics.

For more information on our privacy practices, please refer to our Applicant Privacy Notice here.

Read the full bilingual original

About Tekion:

Job Introduction:

Key Roles & Responsibilities:

Serve as the product domain expert for dealership Fixed Operations workflows, including service lane operations, repair order management, technician productivity, parts inventory, parts sales, warranty administration, customer pay service, and dealership service performance optimization.
Deep understanding of dealership Parts and Service workflows, including appointment scheduling, repair order lifecycle management, parts procurement and inventory management, technician workflows, warranty administration, and customer service delivery.
Experience working in the automotive industry and dealership management systems, with strong subject matter expertise in dealership Fixed Operations, including parts management, service department workflows, repair orders, technician dispatching, warranty processes, inventory control, and customer service operations.
Experience building scalable, user-facing, B2B products supporting dealership Parts, Service, and Fixed Operations workflows for Canadian automotive dealerships.

Basic Qualifications:

6–8 years of experience in product management, including ownership of major product lines or features
Strong background in SaaS, cloud platforms, or enterprise technology products
Bachelor’s degree in Business, Computer Science, Engineering, or related field; advanced degree preferred
Proven success in developing and scaling products in cross-functional environments
Strong analytical, leadership, and communication skills
Experience with Agile methodologies, product lifecycle tools, and data-driven decision-making
Bilingual French and English required because the role involves regular communication with English-speaking colleagues, stakeholders and cross-functional teams located outside Quebec.

Perks & Benefits

Competitive compensation and generous stock options
100% employer-paid top-of-the-line medical, dental and vision coverage
Be part of an early stage, hyper-growth start-up with the opportunity to grow and prosper
Work on the latest and coolest technologies – everything is home-grown and built ground-up
A dynamic work environment with a strong sense of community and collaboration
The open and transparent culture that encourages innovation, rewards performance and discourages hierarchy
Exciting opportunities for career growth and development

Description du poste:

Diriger la stratégie, le développement et la mise en oeuvre des principales initiatives liées aux produits afin de créer de la valeur pour les clients et de la soutenir les objectifs d’affaires. Collaborer de façon transversale avec différentes équipes afin de livrer des solutions produit ayant un impact réel, tout en assurant leur alignement avec les besoins du marché et les objectifs de l'entreprise.

Responsabilités Principales:

Agir en tant qu'expert(e) produit pour les processus liés aux Opérations Fixes (Fixed
Operations) des concessionnaires, notamment les opérations de l'aire de service, la gestion des bons de réparation, la productivité des techniciens, l'inventaire des pièces, les ventes de pièces, l'administration des garanties, le service payé par le client et l'optimisation de la performance du service chez le concessionnaire.
Posséder une connnaissance approfondie des processus des départements des Pièces et Service, notamment la prise des rendez-vous, la gestion du cycle de vie des bons de
reparation, l'approvisionnement et la gestion des inventaires de pièces, les processus de
travail des techniciens, l'administration des garanties et la prestation du service à la
clientèle.
Détenir de l'expérience dans l'industrie automobile et avec les systèmes de gestion des
concessionnaires, ainsi qu’une expertise approfondie des Opérations Fixes, notamment la gestion des pièces, les processus du département de service, les bons de réparation, la répartition des techniciens, les processus de garantie, le contrôle des inventaires et les opérations liées au service à la clientèle.
Avoir de l'expérience dans la conception de produits B2B évolutifs et destinés aux
utilisateurs, qui soutiennent les processus des département des pièces, service, et
opérations fixes pour les concessionnaires automobiles canadiens.

Qualifications de base:

6 à 8 ans d'expérience en gestion de produits, incluant la responsabilité de lignes de
produits ou de fonctionnalités majeures
Solide expérience avec les produits SaaS, les plateformes infonuagiques (cloud) ou les
produits technologiques destinés aux entreprises.
Baccalauréat en administration des affaires, en informatique, en génie ou dans un domaine connexe; un diplôme de niveau supérieur est un atout
Expérience démontrées dans le développement et la mise à l’échelle de produits dans les environnements interfonctionnels.
Excellentes compétences analytiques, en leadership et en communication
Expérience avec les méthodologies Agile, des outils de gestion du cycle de vie des produits et la prise de décision fondée sur les données
Bilinguisme (français et anglais) requis - ce poste exige des communications régulières avec des collègues, des parties prenantes et des équipes transversales situées à l'extérieur du Québec et s'exprimant en anglais.

Avantages sociaux:

Rémunération concurrentielle et généreuses options d'achat d'actions
Couverture médicale, dentaire, et des soins de la vue haut de gamme, entièrement payée par l'employeur
Faire partie d'une jeune entreprise en démarrage à forte croissance, offrant de nombreuses possibilités d’evolution et de réussite
Travailler avec les technologies les plus récentes et les plus innovantes - tout est conçu et développé à l'interne, depuis les fondations
Un environnement de travail dynamique, empreint d'un fort esprit de communauté et de collaboration
Une culture ouverte et transparente qui favorise l'innovation, reconnaît la performance et limite les structures hiérarchiques.
Excellentes possibilités de développement et d’avencement professionnel

Current Tekion Employees: Please apply via the Internal Job Board in Ashby

Note: Tekion recently transitioned to a new recruiting tool and we appreciate your patience and feedback as we adjust to our new system!

For more information on our privacy practices, please refer to our Applicant Privacy Notice here.

Apply About employer

More about this job

Responsibilities

Lead the strategy, development, and execution of product initiatives for dealership fixed operations to drive customer value. Collaborate cross-functionally to deliver scalable B2B solutions that align with market needs and company objectives.

Requirements

Requires 6-8 years of product management experience with a strong background in SaaS or enterprise technology products. A bachelor's degree in a relevant field is required, along with bilingual proficiency in French and English.

Skills

Product management
SaaS
Cloud platforms
Automotive industry
Fixed operations
Dealership management systems
B2B product development
Agile methodologies
Data-driven decision-making
Leadership
Communication
Analytical skills
Inventory management
Warranty administration
Repair order management
French and English bilingualism

Benefits

Competitive compensation
Stock options
Medical coverage
Dental coverage
Vision coverage

Remote locations

Quebec, Canada

Remote locations (standardized)

Quebec, Quebec, Canada

Visa sponsorship

Not detected in the job text

Keywords

Product Management
SaaS
Cloud-native
Automotive Retail Cloud
Fixed Operations
Dealership Management Systems
B2B
Agile
Big Data
Machine Learning
AI
Inventory Control
Warranty Administration
Repair Order Lifecycle
Technician Productivity
Product Lifecycle Tools
Cross-functional Collaboration
Enterprise Technology
Scalable Products
Customer Engagement

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