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Added 4 mins ago
MS
Learning Specialist, AVP
Morgan Stanley
Calgary, AB
- Full-time
…Financial Empowerment, so they have the knowledge, tools and support needed to make the most of their workplace financial…
Added 4 mins ago
Warehouse Specialist - Day
Imperial Brady
Montreal, QC · Saint-Laurent, QC
…Vancouver, British Columbia - ensuring efficient service and local support nationwide. We are incorporated in Canada, and our 100% Canadian leadership team ensures that decisions for Canada…
Added 4 mins ago
Intermediate Technology Specialist, IT Service Management
Equitable
Waterloo, ON
Join our Technology Services team and help maintain and enhance the technology solutions that support our employees and clients. In this role, you will collaborate with business and IT…
Added 4 mins ago
LA
Training and Quality Specialist (6 months)
Legal Aid Ontario
Toronto, ON
- Contract
This position located in the Intake Operations Support department which is responsible for the development and delivery of staff training and creation of information and knowledge resources…
Added 4 mins ago
LA
Training and Quality Specialist
Legal Aid Ontario
Toronto, ON
- Full-time
This position located in the Intake Operations Support department which is responsible for the development and delivery of staff training and creation of information and knowledge resources…
Added 4 mins ago
GD
Senior Integrations Engineer
Globalfaces Direct
Toronto, ON · North York, ON
- $95,000 to $115,000 CAD / year
- Full-time
…end-to-end - from partner requirements to deployment and production support. Serving as technical lead for charity onboarding and subject-matter expert for payment and data pipelines, you…
Added 4 mins ago
P
Sales & Renewals Specialist
PheedLoop
Toronto, ON · North York, ON
- Full-time
Based in Toronto, PheedLoop is one of Canada’s fastest-growing event technology companies. We thrive on customer feedback, using it to build creative, high-speed solutions that meet…
Added 4 mins ago
GR
Data Services Specialist – Weekend Shift
Global Relay
Vancouver, BC
- Full-time
We are looking for a tech-savvy, detail-oriented individual to join our Data Services department as a Data Services Specialist. As a Data Services Specialist, you will lead and support…
Added 4 mins ago
Support Specialist, Technical Support - L1
Global Relay
Vancouver, BC
Minimum 1-2 Years in a customer facing technical support role.
Added 4 mins ago
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Learning Technology Specialist
CAE
Halifax, NS · Ottawa, ON
- Full-time
The Learning Technology Specialist designs, develops, integrates, and supports learning technology solutions that enable effective learning experiences and provide meaningful insights into…
Added 4 mins ago
MM
Test Specialist
Modine Manufacturing Company
Calgary, AB
- Full-time
…reporting product tests to validate performance and compliance with customer requirements. This role supports laboratory operations through test development, troubleshooting, data analysis,…
Added 19 mins ago
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Spécialiste des outils digitaux - Publications Techniques / Digital Tools Business Specialist - Technical Publications
Airbus
Mirabel, QC · Montreal, QC
- Full-time
Vous avez une expérience en support aux produits, vous avez travaillé dans le domaine de l’aéronautique et vous souhaitez évoluer et développer de nouvelles compétences? Ce poste est pour…
Added 19 mins ago
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Functional Specialist , SAP - MM & SCS
Hitachi
Toronto, ON · (RSBU) Toronto
- Full-time
This Information Systems position is responsible for planning, project management, coordination and functional support of all HR Canada domains primarily, in the area of SAP Financial and…
Added 19 mins ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Ajax, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 19 mins ago
TH
Maintenance Specialist - The Stella
Tricon Homes
Toronto, ON · The Stella, Toronto ON
- Full-time
…communities and the people who call them home. The Maintenance Specialist plays an important role in delivering on this commitment across our Toronto portfolio, combining technical…
Added 19 mins ago
D
Credit Risk Modelling Data Scientist
Desjardins
Montreal, QC
- Full-time
Serve as a specialist in your field of expertise for units in the organization and practitioners. Adapt information for different target audiences to make it easier to understand and, where…
Added 34 mins ago
SI
Underwriting Assistant
Silverstar Insurance Intermediaries Ltd
Sudbury, ON
- Full-time
Candidates should possess solid Customer Service skills to provide responsive, accurate support to intermediaries and internal partners.
Added 34 mins ago
CT
Marketing Specialist
Civic Touch Solutions
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…ground up! We are looking for a creative, hands-on Marketing Specialist to support two innovative products - one serving the B2C market and the other focused on B2B…
Added 34 mins ago
GR
Support Specialist, Technical Support - L1
Global Relay
Vancouver, BC
- Full-time
Minimum 1-2 Years in a customer facing technical support role.
Added 34 mins ago
FT
CAC052: Release / Class Spclst
FedEx Trade Networks Transport and Brokerage
Toronto, ON
- $43,338 to $67,715 CAD / year
- Full-time
Obtains correct HS classification of goods for customs release from database, tariff book, internet or customer
Added 34 mins ago
Sales Associate - Mayfair
Nestle Operational Services Worldwide SA
Victoria, BC
We are looking for a Full Time Coffee Specialist to join our team! This position is [an existing vacancy] OR [a brand-new role]. This role will be responsible for acting as an ambassador of…
Added 34 mins ago
R
Banking Advisor - Aurora, Newmarket (English and/or Mandarin, Cantonese, Russian, Turkish)
RBC
Aurora, ON · Bradford West Gwillimbury, ON · Newmarket, ON · Richmond Hill, ON
- Full-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 34 mins ago
R
Mortgage Specialist
RBC
Montreal, QC
- Full-time
Added 34 mins ago
R
Insurance Advisor - Life, Health & Wealth
RBC
St. John's, NL
- Full-time
Develop and deepen client relationships with the use of Salesforce and other compliant customer tools/electronic forms
Added 34 mins ago
RI
Food Safety and Compliance Specialist
Rentokil Initial
AB · Edmonton, Alberta
- $45,000 to $47,000 CAD / year
- Full-time
Steritech is the market leader in food safety, quality assurance, and customer experience management. We pride ourselves on being a trusted partner to many of the world’s leading brands…

Tekshapers

Application Support Specialist

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Application Support Manager

"Application Support Manager

Must Have Skills

Extensive experience leading application support on Microsoft technology stacks such as Windows and .NET, with a strong understanding of IT systems and infrastructure.

Experience working in the banking industry.

Deep understanding of service management principles, frameworks such as ITIL, and best practices for efficient and effective service delivery.

Strong experience in incident management, problem management, change management, and service level management.

Strong interpersonal and communication skills to build and maintain client relationships.

Ability to understand client requirements, manage expectations, and ensure client satisfaction throughout the service delivery process.

Strong project management skills to plan, organize, and coordinate resources, timelines, and deliverables.

Ability to analyze complex situations, identify problems, and propose effective solutions.

Continuous improvement mindset.

Ability to proactively identify areas for improvement, implement process enhancements, and drive efficiency in service delivery.

Apply About employer

More about this job

Responsibilities

Lead application support for Microsoft technology stacks, including Windows and .NET, and oversee effective service delivery. Manage incidents, problems, changes, service levels, client relationships, and improvement initiatives.

Requirements

Requires extensive application support leadership experience with Microsoft technologies and experience in the banking industry. Candidates should have strong ITIL and service management knowledge, project management and analytical skills, and the ability to manage client expectations and drive continuous improvement.

Skills

Application Support
Microsoft Windows
.NET
IT Systems and Infrastructure
Banking Industry Experience
ITIL
Service Management
Incident Management
Problem Management
Change Management
Service Level Management
Project Management
Problem-Solving
Continuous Improvement

Visa sponsorship

Not detected in the job text

Keywords

Application Support
Microsoft Windows
.NET
IT Systems
IT Infrastructure
Banking
ITIL
Service Management
Service Delivery
Incident Management
Problem Management
Change Management
Service Level Management
Client Relationships
Client Satisfaction
Project Management
Resource Coordination
Timeline Management
Deliverables
Problem-Solving
Process Improvement
Efficiency

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