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Added 13 mins ago
FE
Account Executive
Future Electronics
Kirkland, QC
- Full-time
As a Customer Expansion Specialist, you will be responsible for initiating outbound calls, generating leads, and providing solutions to Delight the Customer®. You will play a pivotal role…
Added 14 mins ago
C
Client Engagement Associate [Hourly]
CIBC
Hamilton, ON · London, ON · Eastgate Square - Hamilton
- Part-time
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
Added 29 mins ago
Admissions Processing Specialist
Simon Fraser University
Burnaby, BC
…responding to student inquiries via the Salesforce Constituent Relationship Management (CRM) system, executing business process workflows in the OnBase electronic document management…
Added 29 mins ago
Admissions Processing Specialist
Simon Fraser University
Burnaby, BC
…responding to student inquiries via the Salesforce Constituent Relationship Management (CRM) system, executing business process workflows in the OnBase electronic document management…
Added 29 mins ago
Pension and Benefits Specialist
UFA Co-operative Ltd.
Calgary, AB
We are growing and are currently seeking a detail-oriented and service-focused Pension Specialist to support the administration, governance, and continuous improvement of the organization's…
Added 29 mins ago
A
Norton Holiday Assisted Sales Brand Ambassador
Acosta
Calgary, AB
- Part-time
Commitment to Service Excellence: Provide exceptional service consistently.
Added 29 mins ago
A
Norton Holiday Assisted Sales Brand Ambassador
Acosta
Edmonton, AB
- Part-time
Commitment to Service Excellence: Provide exceptional service consistently.
Added 43 mins ago
M
Partnerships Specialist
Maropost
Toronto, ON
- Full-time
Maropost is seeking a proactive and commercially minded Partnerships Specialist to support the Director, Strategic Partnerships in executing and scaling Maropost’s partnership strategy.…
Added 1 hour ago
LM
Automation Sales Specialist – Warehouse Systems & Automation
Leavitt Machinery
Brampton, ON
- Full-time
Leavitt Machinery is looking for a dynamic Automation Sales Specialist to join our team in Brampton, Ontario. As the Automation Sales Specialist you will will drive the development of…
Added 1 hour ago
Business Application Specialist, Training & Change Management - Toronto, ON
Scotiabank
Toronto, ON
…efficient and technology-enabled field. The Business Application Specialist (BAS) serves as a conduit between technology and business, ensuring that tools are not just used, but used…
Added 1 hour ago
Investment & Personal Banking Specialist - Kirkland, Québec
Scotiabank
Kirkland, QC
As an Investment & Personal Banking Specialist you are customer-centric and able to connect with people in a relatable way. As an essential member of the Canadian Banking Branch network,…
Added 1 hour ago
B
Mortgage Specialist
BMO
Markham, ON
- Full-time
…with great earning possibilities? Becoming a BMO® Mortgage Specialist can offer you all that and much more. Expect to fill an important and rewarding role – helping customers make their…
Added 1 hour ago
VC
Client Care Specialist - Carrington Animal Hospital
VetCare Canada
West Kelowna, BC
- Full-time
…respectful in all interactions and providing exceptional customer service. This involves greeting and checking-in clients in a friendly and warm manner; receiving incoming calls from…
Added 1 hour ago
K
Business Development Representative
Klipboard
Oakville, ON
- Full-time
Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are…
Added 1 hour ago
K
Business Development Representative
Klipboard
Oakville, ON
- Full-time
Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are…
Added 1 hour ago
K
Business Development Representative
Klipboard
Oakville, ON
- Full-time
Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are…
Added 1 hour ago
K
Business Development Representative
Klipboard
Oakville, ON
- Full-time
Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are…
Added 1 hour ago
K
Business Development Representative
Klipboard
Oakville, ON
- Full-time
Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are…
Added 1 hour ago
Y
Business Development_L3 Software (LIMS & QMS) Solutions
Yokogawa
NB · Chiasson Office, NB
- Full-time
◆ Customer Relationship Development / Prospecting
Added 1 hour ago
CN
Fire System Specialist
Canadian Nuclear Laboratories
Chalk River, ON
- Full-time
Are you looking for a role that will challenge you? Can you see yourself as a Fire System Specialist, helping ensure the safe and reliable operation of fire protection systems that support…
Added 1 hour ago
L
Community Specialist | Avalon Mall
lululemon
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
The Community Specialist is responsible for executing the store’s community strategy, which includes engaging with the community through relationship building, events, and other activities…
Added 1 hour ago
Q
Senior Revenue Enablement Specialist, Digital
Quadient
Markham, ON
- $90,000 to $100,000 CAD / year
- Full-time
We are looking for an experienced and results-driven Senior Revenue Enablement Specialist, Digital to join our global Revenue Enablement team.
Added 1 hour ago
Sales Support Specialist - Scotia Financial Planning
Scotiabank
Toronto, ON
The Sales Support Specialist is responsible to support the execution of the Scotia Financial Planning Team sales strategy and provide exceptional service to the distribution channel in…
Added 2 hours ago
ET
Bilingual Customer Development & Relationship Specialist
eTracks Tire Management Systems
Oakville, ON
- $64,000 to $70,000 CAD / year
- Full-time
eTracks Tire Management Systems is currently recruiting for the position of Customer Development & Relationship Specialist (Bilingual). This is a newly created position.
Added 2 hours ago
SR
Program Director
STRIVE Recruitment Inc.
Vancouver, BC
- Full-time
STRIVE is a specialist recruitment firm offering proactive recruitment solutions in the areas of Accounting & Finance, Corporate Administration, Manufacturing Operations, and Technology.…

Tekshapers

Application Support Specialist

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Application Support Manager

"Application Support Manager

Must Have Skills

Extensive experience leading application support on Microsoft technology stacks such as Windows and .NET, with a strong understanding of IT systems and infrastructure.

Experience working in the banking industry.

Deep understanding of service management principles, frameworks such as ITIL, and best practices for efficient and effective service delivery.

Strong experience in incident management, problem management, change management, and service level management.

Strong interpersonal and communication skills to build and maintain client relationships.

Ability to understand client requirements, manage expectations, and ensure client satisfaction throughout the service delivery process.

Strong project management skills to plan, organize, and coordinate resources, timelines, and deliverables.

Ability to analyze complex situations, identify problems, and propose effective solutions.

Continuous improvement mindset.

Ability to proactively identify areas for improvement, implement process enhancements, and drive efficiency in service delivery.

Apply About employer

More about this job

Responsibilities

Lead application support for Microsoft technology stacks, including Windows and .NET, and oversee effective service delivery. Manage incidents, problems, changes, service levels, client relationships, and improvement initiatives.

Requirements

Requires extensive application support leadership experience with Microsoft technologies and experience in the banking industry. Candidates should have strong ITIL and service management knowledge, project management and analytical skills, and the ability to manage client expectations and drive continuous improvement.

Skills

Application Support
Microsoft Windows
.NET
IT Systems and Infrastructure
Banking Industry Experience
ITIL
Service Management
Incident Management
Problem Management
Change Management
Service Level Management
Project Management
Problem-Solving
Continuous Improvement

Visa sponsorship

Not detected in the job text

Keywords

Application Support
Microsoft Windows
.NET
IT Systems
IT Infrastructure
Banking
ITIL
Service Management
Service Delivery
Incident Management
Problem Management
Change Management
Service Level Management
Client Relationships
Client Satisfaction
Project Management
Resource Coordination
Timeline Management
Deliverables
Problem-Solving
Process Improvement
Efficiency

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