Jobs in Canada

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Added 17 days ago
D
Senior Data Scientist - Fraud Detection
DataVisor
Toronto, ON
- $120,000 to $150,000 CAD / year
- Full-time
Our award-winning software platform is powered by a team of world-class experts in big data, machine learning, security, and scalable infrastructure. Our culture is open, positive,…
Added 17 days ago
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Testeur(euse) logiciel / Software Tester - Appliances Platform (Edge OS)
Genetec
Remote, Canada
- Full-time
- Remote
…to deploy the next generation of Genetec physical security software to our…
Added 17 days ago
Market Research Analyst, Innovation
Ipsos
Toronto, ON
Creation and maintenance of technical specifications in proprietary software for study questionnaires
Added 17 days ago
GM
Coordinator, Regulatory Affairs
Gibraltar Mine
McLeese Lake, BC
- Full-time
Experience with data management and data management software.
Added 17 days ago
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Analyst, Cost Planning
Newmark
Toronto, ON
- Full-time
Assist with construction estimating (quantity takeoffs) for architectural, structural, civil, landscaping, etc. using onscreen takeoff software (CostX, BlueBeam, etc.)
Added 17 days ago
SM
RQ11485 – Data Architect/Modeller – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Experience with Computer-Aided Software Engineering (CASE) tools.
Added 17 days ago
CG
Senior Software Engineer
CyberForce Global
Toronto, ON
- Full-time
Strong software engineering experience with solid frontend skills and a good understanding of backend
Added 17 days ago
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Litigation Legal Support Trainer
Hays
Toronto, ON
- $100,000 to $120,000 CAD / year
- Full-time
Experience working with legal technology, litigation support software, and Microsoft Office
Added 17 days ago
AL
Certification and Testing Manager
Applus+ Laboratories
Toronto, ON
- $120,000 to $140,000 CAD / year
- Full-time
Proficiency with Microsoft Office and other business software applications.
Added 17 days ago
RT
Data Architect/Modeller
Russell Tobin
Toronto, ON
- $90 to $100 CAD / hour
- Contract
Experience in the use of Computer Aided Software Engineering (CASE) tools for the development and documentation of data architectures and detailed data models
Added 17 days ago
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Senior .NET / Full Stack Developer
XTM
Montreal, QC
- Full-time
We are looking for a Senior Full Stack Developer who works AI-first: someone who uses AI tools and AI-driven development methods as a natural part of how they build software, and who helps…
Added 17 days ago
AC
Director of Financial Accounting & Reporting
Ashbury College
Ottawa, ON
- Full-time
Proficiency with data visualization software (e.g., Power BI, Tableau, or Looker)
Added 17 days ago
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202610-127399 AI/ML Compliance Lead
Roche
Mississauga, ON
- Full-time
Collaborate cross-functionally with data science, software development, and IT teams to integrate AI/ML algorithms into business applications under a standard Computer System Validation…
Added 17 days ago
FB
Produce Department Manager
Farm Boy Inc.
Ottawa, ON
- $53,500 CAD / year
- Full-time
Comfort learning and working with both manual and automated systems, along with experience using various computer software applications.
Added 17 days ago
G
Testeur(euse) logiciel / Software Tester - Appliances Platform (Edge OS)
Genetec
Montreal, QC
- Full-time
…to deploy the next generation of Genetec physical security software to our…
Added 17 days ago
AI
Mechanical Inspector
Aversan Inc.
Montreal, QC
- $62,000 to $74,000 CAD / year
- Full-time
We are currently seeking a qualified Inspector – Mechanical - Evening Shift (3PM-11PM) to join our team
Added 17 days ago
ZS
ServiceNow Architect
Zodiac Solutions, Inc
Toronto, ON
- Full-time
Added 17 days ago
HR
Senior Software Engineer – Haptic Control for Defense and Dual-Use Drones and Vehicles (Rust)
Haply Robotics
Montreal, QC
- Full-time
We’re looking for a Senior Software Engineer (Rust) to be the first dedicated developer behind the haptic software that lets operators feel the drones and vehicles they control.
Added 17 days ago
BS
ServiceNow AIOps Architect.
BULL-IT SOLUTIONS LTD
Toronto, ON
- Full-time
Added 17 days ago
BR
Senior Sql Database Administrator
BITS Recruiting
Toronto, ON
- Contract
Work Schedule: 5 days per week onsite
Added 17 days ago
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ServiceNow Architect
Tekshapers
Toronto, ON
- Full-time
Added 17 days ago
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Satellite Electrical Systems Engineer
Scalian
Montreal, QC
- Full-time
Ensure all artefacts, analysis, software and documentations are version controlled in PLM environment
Added 17 days ago
Java Full Stack Developer
Capgemini
Mississauga, ON
Exemplary collaboration skills working with product owners, business-analyst, software architects, software engineers and quality engineers.
Added 17 days ago
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Senior Full-Stack Developer: AI, Data & Analytics - AIDA (Toronto/Calgary)
Deloitte
Toronto, ON
- Full-time
…transform how Audit & Assurance work gets done. We combine modern software engineering, AI and automation to create tools that simplify complex processes, reduce manual effort and enable…
Added 17 days ago
FM
Data Analyst
Farm Mutual Re
Cambridge, ON
- Full-time

Tekshapers

ServiceNow Architect

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Key Responsibilities -

Lead end-to-end solution architecture for ServiceNow AIOps and IT operations transformation initiatives.

Design AIOps architecture for event ingestion, correlation, alert prioritization, anomaly detection, service health, and operational intelligence.

Architect integrations between ServiceNow and monitoring, observability, cloud, network, infrastructure, application, and third-party operational platforms.

Define CMDB and service topology dependencies required to enable accurate event correlation, impact analysis, and service-aware operations.

Design automated incident creation, enrichment, assignment, remediation, escalation, and closure workflows using ServiceNow capabilities.

Translate business and operational requirements into high-level solution designs, data flows, integration patterns, and technical specifications.

Define architectural standards for scalability, availability, performance, security, maintainability, monitoring, and platform governance.

Review solution designs and technical implementations to ensure alignment with ServiceNow best practices and approved architecture.

Collaborate with operations teams, SRE teams, infrastructure teams, application teams, security teams, developers, and enterprise architects to deliver integrated solutions.

Identify technology risks, dependencies, integration constraints, data-quality issues, and operational impacts and define appropriate mitigation approaches.

Develop and maintain architecture documents, integration specifications, architecture decision records, operational models, and reusable design patterns.

Provide technical leadership, mentoring, and architecture governance throughout implementation, testing, deployment, and stabilization activities.

Additional Information for Competencies -

Strong hands-on experience in ServiceNow architecture with deep expertise in AIOps, IT Operations Management, and enterprise service operations.

Strong understanding of ServiceNow ITOM capabilities including Event Management, Health Log Analytics, Discovery, Service Mapping, and operational intelligence.

Experience designing AIOps solutions for event correlation, noise reduction, anomaly detection, service health monitoring, and proactive incident prevention.

Strong knowledge of CMDB, Common Service Data Model, service topology, Configuration Items, relationships, and service-aware monitoring.

Experience integrating ServiceNow with enterprise monitoring, observability, cloud, network, infrastructure, application performance, and security platforms.

Strong understanding of REST and SOAP APIs, IntegrationHub, MID Server, web services, event ingestion, and enterprise integration patterns.

Experience designing automation and remediation workflows using ServiceNow Flow Designer, IntegrationHub, orchestration, and appropriate automation capabilities.

Strong knowledge of ITSM processes including Incident, Problem, Change, Major Incident, and operational workflows that interact with AIOps capabilities.

Experience defining scalable ServiceNow platform architecture, governance standards, security controls, and reusable architectural patterns.

Strong analytical, architectural decision-making, communication, leadership, and stakeholder management skills.

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More about this job

Responsibilities

Lead end-to-end ServiceNow AIOps and IT operations architecture, including event management, integrations, CMDB and service topology, and automated operational workflows. Establish architecture standards and governance, assess risks, maintain design documentation, and provide technical leadership across implementation and deployment.

Requirements

Requires deep hands-on expertise in ServiceNow architecture, AIOps, ITOM, CMDB, service topology, and ITSM, along with experience integrating enterprise monitoring and operational platforms. Candidates should also have strong knowledge of APIs, IntegrationHub, MID Server, automation capabilities, scalable platform governance, and demonstrated architectural leadership and communication skills.

Skills

ServiceNow Architecture
AIOps
IT Operations Management
Event Management
Health Log Analytics
Discovery
Service Mapping
CMDB
Common Service Data Model
Event Correlation
REST and SOAP APIs
IntegrationHub
MID Server
Flow Designer
ITSM
Architecture Governance

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
AIOps
IT Operations Management
Event Management
Health Log Analytics
Discovery
Service Mapping
Operational Intelligence
CMDB
Common Service Data Model
Configuration Items
Service Topology
Event Correlation
Noise Reduction
Anomaly Detection
Service Health Monitoring
REST APIs
SOAP APIs
IntegrationHub
MID Server
Flow Designer
Orchestration
ITSM
Incident Management
Problem Management
Change Management
Major Incident Management
Architecture Governance
Security Controls

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Work requirements

Jobs in Canada