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Jobs in Canada

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Added 5 mins ago
J
Senior Vice President, Capital Markets, Investments & Project Finance - DG Solar Company
J&T
Toronto, ON
- Full-time
Lead negotiations with commercial banks, institutional investors, infrastructure funds, tax equity providers, private credit providers, investment banks, rating agencies and other capital…
Added 5 mins ago
GW
Infrastructure & Network Security Architect
Gowling WLG
Vancouver, BC
- $110,000 to $140,000 CAD / year
- Full-time
We are seeking a strategic Infrastructure & Network Security Architect to lead the security architecture for our enterprise infrastructure, networking, and cloud platforms. This role…
Added 5 mins ago
GW
Enterprise Applications Specialist
Gowling WLG
Vancouver, BC
- $80,000 to $90,000 CAD / year
- Full-time
…and Thrive Together. These values shape how we collaborate, lead, and succeed – across teams, time zones, and career…
Added 5 mins ago
UO
Bioinformatics Specialist
University of British Columbia
Vancouver, BC · PHSA | BC Children's Hospital Research Institute - North Block (BCRI CMMT) (BCHRIN)
- $8,810.92 to $13,202.5 CAD / month
- Full-time
Monitors and analyzes systems issues and provides recommendations for all systems supported infrastructure as part of regular operations.
Added 5 mins ago
Customer Data & Identity Specialist (CDP/CRM ecosystem)
Vacances Air Canada Vacations / Air Canada Rouge
Montreal, QC
4 years of experience working with a Customer Data Platform (CDP), CRM data infrastructure, or marketing data operations
Added 5 mins ago
NP
Head of Indigenous and Community Relations
Northland Power Inc.
Toronto, ON
- Full-time
…support of Northland Power’s development, construction, and operations activities. This role provides strategic advice and hands-on leadership related to Indigenous partnerships, community…
Added 20 mins ago
AE
Real Time Systems Analyst I
ATCO Electric
Vegreville, AB
- Full-time
…responsible for providing customer focused support to the System Operations Center by monitoring and maintaining the process control system (SCADA/EMS/ADMS) and provides hardware and…
Added 20 mins ago
Staff Engineer, Infrastructure Solutions (12 month contract)
EQ Bank | Canada's Challenger Bank
Toronto, ON
The Staff Engineer plays a key role within the Infrastructure Solutions team, defining infrastructure strategies and roadmaps with a strong emphasis on network engineering initiatives. This…
Added 35 mins ago
A
Functional Analyst (EAM)
Affinity
Calgary, AB
- Contract
Previous experience in an asset-intensive industry such as energy, utilities, oil and gas, infrastructure, pipeline/midstream operations, or manufacturing is highly desirable.
Added 35 mins ago
GP
Facilities Manager
Grace Presbyterian Church
Calgary, AB
- Part-time
Work as one team: Partner closely with the Events Lead to coordinate maintenance activities, facility readiness and operational priorities. Collaborate with staff, ministry leaders and…
Added 1 hour ago
A
Business Development Representative
Alphabyte
Canada
- Full-time
…implementation, workflow automation, custom AI agents, enterprise data infrastructure and tech stack…
Added 1 hour ago
AG
Commercial (Contracts) Manager
Aecon Group Inc.
AB · Greater Edmonton Metropolitan Area
- Full-time
Aecon delivers some of the most complex and impactful infrastructure projects - from transformative transportation networks to critical energy, industrial and nuclear programs. The projects…
Added 1 hour ago
CC
Chair, Engineering & Technology
Conestoga College
Kitchener, ON
- Full-time
Lead recruitment, hiring, onboarding, and assignment processes
Added 1 hour ago
BC
Sr. Asset Management Cost Analyst
British Columbia Rapid Transit Company
Vancouver, BC · Greater Vancouver, BC
- $84,480 to $126,720 CAD / year
- Full-time
…expansion of both the Expo and Millennium Lines gathering pace, infrastructure renewal and new asset acquisition projects underway, this is an exciting time to join our team of over 1,200…
Added 1 hour ago
C
Project Manager (Design & Construction)
Corix
Vancouver, BC
- Other
Corix is looking for a decisive, solutions-oriented Project Manager to lead district energy and utility infrastructure projects from design through construction, commissioning, and handover…
Added 1 hour ago
Principal Product Manager - Billing & Platform
Constant Contact
ON
You'll partner with our Billing Infrastructure and Growth & Enablement engineering teams, and work closely with Finance, FP&A, RevOps, Support, Sales and our Growth PMs.
Added 1 hour ago
UO
Programmer Analyst I
University of British Columbia
Vancouver, BC · UBCV | University Services Building (USB)
- $7,158.42 to $10,292.25 CAD / month
- Full-time
Reports to the Software Innovation Technical Lead at the UBC Learning Technology Innovation Centre. Works under the direction of Solutions Architects, Programmer Analysts, Senior Managers,…
Added 1 hour ago
YU
Systems Administrator
Yorkville University
Toronto, ON
- Full-time
Reporting to the Director IT Security and Infrastructure we are hiring a Systems Administrator to join our IT team at Yorkville University. As our new Systems Administrator, you will be…
Added 1 hour ago
WI
HSE Site Representative
WSP in Canada
Winnipeg, MB
- Full-time
Lead site-level safety activities, including orientations, worker instruction and training, daily tailgate meetings, weekly safety meetings, and coordination across multi-employer worksites.
Added 1 hour ago
TP
Manager, Operational Modernization
Toronto Pearson International Airport
Toronto, ON
- Full-time
Reporting to the Associate Director, Operations Modernization & Capacity Enablement, you will help shape the future of Airport Operations at Toronto Pearson. You will lead a portfolio of…
Added 1 hour ago
L
Senior Manager, Asset Protection & Safety, Global Fulfillment, Western Distribution Centers
lululemon
BC · British Columbia, Canada
- Full-time
Partner with AP&S Strategy & Operations, Infrastructure & Technology, Investigations, and Operations leadership to identify emerging risks, influence priorities, and drive consistent…
Added 1 hour ago
T
3DEXPERIENCE DevOps Specialist
Techso
Montreal, QC
- Full-time
…you enjoy solving complex technical challenges, automating operations, and ensuring the stability and performance of PLM…
Added 1 hour ago
W
Procurement Manager
Worley
AB · Edmonton, AB
- Full-time
…across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating…
Added 1 hour ago
O
National Accounts Director
OPENLANE
Brampton, ON
- $100,000 to $125,000 CAD / year
- Full-time
Commercial Account Infrastructure: Deep comprehension of B2B client onboarding processes, service level agreement (SLA) monitoring, and retention management frameworks on a national scale.
Added 1 hour ago
LM
DIRECTOR OF INFORMATION TECHNOLOGY
Lacroix Médecine Privée
Quebec, QC
- Full-time
…data valorization, automation, and artificial intelligence. Lead major technology projects and ensure their effective integration into…

Tekshapers

ServiceNow Architect

Toronto, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Key Responsibilities -

Lead end-to-end solution architecture for ServiceNow AIOps and IT operations transformation initiatives.

Design AIOps architecture for event ingestion, correlation, alert prioritization, anomaly detection, service health, and operational intelligence.

Architect integrations between ServiceNow and monitoring, observability, cloud, network, infrastructure, application, and third-party operational platforms.

Define CMDB and service topology dependencies required to enable accurate event correlation, impact analysis, and service-aware operations.

Design automated incident creation, enrichment, assignment, remediation, escalation, and closure workflows using ServiceNow capabilities.

Translate business and operational requirements into high-level solution designs, data flows, integration patterns, and technical specifications.

Define architectural standards for scalability, availability, performance, security, maintainability, monitoring, and platform governance.

Review solution designs and technical implementations to ensure alignment with ServiceNow best practices and approved architecture.

Collaborate with operations teams, SRE teams, infrastructure teams, application teams, security teams, developers, and enterprise architects to deliver integrated solutions.

Identify technology risks, dependencies, integration constraints, data-quality issues, and operational impacts and define appropriate mitigation approaches.

Develop and maintain architecture documents, integration specifications, architecture decision records, operational models, and reusable design patterns.

Provide technical leadership, mentoring, and architecture governance throughout implementation, testing, deployment, and stabilization activities.

Additional Information for Competencies -

Strong hands-on experience in ServiceNow architecture with deep expertise in AIOps, IT Operations Management, and enterprise service operations.

Strong understanding of ServiceNow ITOM capabilities including Event Management, Health Log Analytics, Discovery, Service Mapping, and operational intelligence.

Experience designing AIOps solutions for event correlation, noise reduction, anomaly detection, service health monitoring, and proactive incident prevention.

Strong knowledge of CMDB, Common Service Data Model, service topology, Configuration Items, relationships, and service-aware monitoring.

Experience integrating ServiceNow with enterprise monitoring, observability, cloud, network, infrastructure, application performance, and security platforms.

Strong understanding of REST and SOAP APIs, IntegrationHub, MID Server, web services, event ingestion, and enterprise integration patterns.

Experience designing automation and remediation workflows using ServiceNow Flow Designer, IntegrationHub, orchestration, and appropriate automation capabilities.

Strong knowledge of ITSM processes including Incident, Problem, Change, Major Incident, and operational workflows that interact with AIOps capabilities.

Experience defining scalable ServiceNow platform architecture, governance standards, security controls, and reusable architectural patterns.

Strong analytical, architectural decision-making, communication, leadership, and stakeholder management skills.

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More about this job

Responsibilities

Lead end-to-end ServiceNow AIOps and IT operations architecture, including event management, integrations, CMDB and service topology, and automated operational workflows. Establish architecture standards and governance, assess risks, maintain design documentation, and provide technical leadership across implementation and deployment.

Requirements

Requires deep hands-on expertise in ServiceNow architecture, AIOps, ITOM, CMDB, service topology, and ITSM, along with experience integrating enterprise monitoring and operational platforms. Candidates should also have strong knowledge of APIs, IntegrationHub, MID Server, automation capabilities, scalable platform governance, and demonstrated architectural leadership and communication skills.

Skills

ServiceNow Architecture
AIOps
IT Operations Management
Event Management
Health Log Analytics
Discovery
Service Mapping
CMDB
Common Service Data Model
Event Correlation
REST and SOAP APIs
IntegrationHub
MID Server
Flow Designer
ITSM
Architecture Governance

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
AIOps
IT Operations Management
Event Management
Health Log Analytics
Discovery
Service Mapping
Operational Intelligence
CMDB
Common Service Data Model
Configuration Items
Service Topology
Event Correlation
Noise Reduction
Anomaly Detection
Service Health Monitoring
REST APIs
SOAP APIs
IntegrationHub
MID Server
Flow Designer
Orchestration
ITSM
Incident Management
Problem Management
Change Management
Major Incident Management
Architecture Governance
Security Controls

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