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TekStaff IT Solutions

Business Analyst

Toronto, ON, Canada
Greater Toronto Area, Canada, Canada

Contract

Apply About employer

Applications open in a new tab.

Job details

Job type: Contract
Apply by: Dec 4, 2026
Experience: 10+ years of experience in Business Analysis in a complex enterprise environment.
Posting language: English
Posted: Nov 4, 2026

Original job description

TekStaff's Client has a current vacancy for a Business Analyst

Duration : This is an approximate 12 month contract located in Toronto

Job Description

Role Mandate:

Support the delivery of enterprise AI solutions for Commercial and Corporate Banking. Partner with business stakeholders to identify opportunities, define requirements, assess impacts, and ensure solutions deliver measurable business value. Act as a liaison between business teams and project delivery partners while supporting the design, implementation, and adoption of compliant, scalable, and responsible AI-enabled solutions within a highly regulated banking environment.

Key Responsibilities

Lead business discovery sessions to document current-state processes, workflows, pain points, and user journeys.

Gather, analyze, and document business requirements, ensuring alignment with business objectives and stakeholder needs.

Understand and document the target-state vision, then translate it into a sequenced roadmap of incremental features and capabilities.

Clearly articulate and substantiate the rationale for requirements and proposed solutions, including alignment to business objectives, user needs, constraints, risks, and expected value.

Create and maintain business requirements documentation, process maps, user stories, and other project artifacts.

Support backlog management and prioritization activities in partnership with project managers, product owners, and delivery teams.

Facilitate communication between business stakeholders and project teams to ensure shared understanding of requirements and priorities.

Assist in change impact assessments and identify opportunities for process improvement.

Support development of testing scenarios and business-focused test cases to validate requirements.

Coordinate and support User Acceptance Testing (UAT), including defect tracking, stakeholder communication, and sign-off activities.

Ensure required governance, risk, compliance, and documentation standards are met.

Support release readiness activities, stakeholder engagement, communications, training, and adoption efforts.

Capture lessons learned and contribute to continuous improvement initiatives.

Key Competencies

Requirements gathering and documentation

Business process analysis and improvement

Stakeholder engagement and relationship management

Problem solving and critical thinking

Communication and facilitation skills

Risk, governance, and compliance awareness

Organization and attention to detail

Change management and user adoption support

Deliverables / Success Measures

Well-defined business requirements and user stories

Current-state and future-state process documentation

Stakeholder alignment on project scope and objectives

Successful completion of UAT and business validation activities

Effective release readiness and user adoption support

Continuous improvement recommendations and lessons learned

Reporting & Working Model

Embedded within a cross-functional AI delivery team supporting a range of AI capabilities, including GenAI

Supports initiatives throughout the project lifecycle, from intake through implementation

Participates in Agile ceremonies and project delivery meetings

Collaborates closely with business stakeholders, project teams, risk, compliance, and governance partners

Must Have Skills:

10+ years of experience in Business Analysis in a complex enterprise environment.

Strong experience gathering, documenting, and validating business requirements.

Demonstrated ability to define and document a target-state vision and decompose it into incremental, prioritized features and capabilities.

Strong analytical and communication skills, with the ability to clearly justify requirements and solution recommendations using evidence-based reasoning.

Experience creating process maps, workflows, user stories, and functional documentation.

Strong stakeholder management and facilitation skills.

Experience supporting testing and business validation activities.

Experience working in regulated environments with risk, compliance, and governance requirements.

Understanding of enterprise AI capabilities and use cases - including machine learning, predictive analytics, intelligent automation, decision-support tools, and GenAI - as well as associated business, data, risk, and governance considerations.

Demonstrated passion for and active engagement in AI, with a commitment to staying current on the evolving AI landscape, emerging capabilities, industry trends, limitations, and potential applications within banking.

Experience working within Agile delivery environments.

Nice to Have Skills:

Experience in financial services or banking.

Exposure to AI, machine learning, predictive analytics, intelligent automation, GenAI, or broader digital transformation initiatives.

Experience with Jira, Confluence, or similar project management tools.

Experience supporting change management, communications, or training activities.

Familiarity with Responsible AI principles and operational governance processes.

Interviews:

1-2 rounds with HM and colleague, 45 min-1 hr over teams

TekStaff may use artificial intelligence (AI) tools as part of the applicant screening process. However, applications will also be reviewed by a member of our Recruitment team to ensure a fair and thorough assessment.

Apply About employer

More about this job

Responsibilities

Lead business discovery and requirements work, document current and target-state processes, and translate business objectives into prioritized features for enterprise AI solutions. Coordinate with stakeholders and delivery teams on testing, UAT, governance, release readiness, adoption, and continuous improvement.

Requirements

Requires 10+ years of business analysis experience, strong requirements and process documentation skills, and experience with Agile delivery, testing, and regulated environments. Candidates should understand enterprise AI capabilities and their business, data, risk, and governance considerations, and demonstrate active engagement with the evolving AI landscape.

Skills

Business Analysis
Requirements Gathering
Business Process Analysis
Process Improvement
Stakeholder Management
Facilitation
Agile Delivery
User Stories
Process Mapping
Backlog Management
User Acceptance Testing
Change Management
Risk Management
Governance
Regulatory Compliance
Enterprise AI

Visa sponsorship

Not detected in the job text

Keywords

Business Analysis
Enterprise AI
Generative AI
Machine Learning
Predictive Analytics
Intelligent Automation
Decision-Support Tools
Requirements Gathering
Business Requirements
User Stories
Process Maps
Workflows
Target-State Vision
Agile
Backlog Management
User Acceptance Testing
Defect Tracking
Risk Management
Governance
Regulatory Compliance
Responsible AI
Change Management
Release Readiness
Jira
Confluence
Financial Services
Commercial Banking
Corporate Banking

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