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TekStaff IT Solutions

Business Systems Consultant

Toronto, ON, Canada

Contract

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Job details

Job type: Contract
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

TekStaff's Client has an open position for a Business Systems Consultant.

Contract Duration: 12 months

Location: Toronto, ON - Hybrid

JOB DESCRIPTION

Reporting to the Manager, Business & Systems Analysis Chapter, the Business & Systems Consultant bridges business and technology to shape initiatives from pre-discovery through delivery. Drawing on deep knowledge of business concepts, technology, and operations, you will engage business sponsors, uncover root problems, clarify objectives, and guide solution decisions - even when information is limited and the path forward is ambiguous. You will combine analytical judgement, creative thinking, stakeholder leadership, and effective use of AI to translate business needs into actionable requirements and recommendations that improve productivity, reduce costs, and support client-focused digital innovation.

What will a successful candidate do?

Lead pre-discovery and problem-framing with business sponsors to clarify needs, objectives, root causes, capabilities, and roadmaps - even when information is limited.
Lead Lean UX sessions and discovery workshops; assess current and future states, identify gaps, gather requirements, and align scope and work plans.
Assess change impacts on systems, processes, procedures, and clients; manage risks, issues, and cross-team dependencies, resolving or escalating concerns.
Create and maintain requirements, epics, user stories, data mappings, and project artifacts; prepare or review business and technical documents, communications, and user guidance.
Support business on the roll-out of what has been developed with a focus on end-to-end validation.
Manage business and technology stakeholders, including AVP-level leaders and above; present findings and recommendations to support executive decisions.
Lead cross-team solution, technical, and feasibility discussions; identify required technology teams and submit technical intake requests.
Coordinate cross-functional planning, cost gathering, estimates, and timelines.
Compare solution options, costs, feasibility, and trade-offs, and recommend a suitable approach.

What a successful candidate needs to succeed?

Knowledge of business and technology platforms, or ability to learn digital products; experience with client-facing technologies and legacy-to-modern system transformations.
Familiarity with financial services; customer-facing operations experience and bilingualism are assets. Modern Web, Data Engineering, and Digital skillsets are preferred assets.
Strong understanding of privacy, compliance, controls, and security; skills in test execution and interpreting results.
Clear communication and executive presentation skills, with the ability to explain complex concepts, align decisions, and collaborate in a matrixed team.
Experience with data and integration modelling, business case development, and modelling.
Creative problem-solving in ambiguous, changing environments; ability to uncover root causes with limited information, prioritize work, and manage time effectively.
Ability to lead Lean UX sessions and discovery workshops, frame problems, align scope, and develop actionable work plans; proficiency using AI for exploration, analysis, and documentation.
Experience leading solution and feasibility discussions, navigating technical intake, coordinating estimates, and comparing options and costs.
Experience managing risks, issues, and dependencies, conducting change impact analysis, and developing leadership recommendations.

TekStaff may use artificial intelligence (AI) tools as part of the applicant screening process. However, applications will also be reviewed by a member of our Recruitment team to ensure a fair and thorough assessment.

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More about this job

Responsibilities

Lead business discovery and problem framing, facilitate workshops, and translate business needs into requirements, recommendations, and actionable plans. Coordinate stakeholders and technical teams, assess solution options and change impacts, manage risks and dependencies, and support end-to-end validation and rollout.

Requirements

Candidates should bring strong business and technology analysis experience, including requirements development, solution feasibility discussions, data and integration modeling, and stakeholder leadership in ambiguous environments. Knowledge of financial services, client-facing technologies, privacy and security controls, testing, and effective use of AI are valued; no specific education requirement is stated.

Skills

Business Systems Analysis
Requirements Gathering
Lean UX
Discovery Workshops
Stakeholder Management
Solution Feasibility Analysis
Change Impact Analysis
Risk and Dependency Management
Data and Integration Modeling
Business Case Development
Executive Presentations
Test Execution
AI-Assisted Analysis
Financial Services
Digital Transformation
Cross-Functional Planning

Visa sponsorship

Not detected in the job text

Keywords

Business Systems Analysis
Business and Technology
Pre-Discovery
Problem Framing
Lean UX
Discovery Workshops
Current-State and Future-State Analysis
Requirements
Epics
User Stories
Data Mapping
Data and Integration Modeling
Business Case Development
Solution Feasibility
Technical Intake
Change Impact Analysis
Risk Management
Dependency Management
Privacy
Compliance
Controls
Security
Test Execution
Artificial Intelligence
Financial Services
Client-Facing Technologies
Legacy-to-Modern Transformation
Modern Web
Data Engineering
Digital Innovation

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