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Added 17 mins ago
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Sr. Manager, Email and Distributed Marketing
CIBC
Toronto, ON
- Full-time
As Senior Manager, Email and Distributed Marketing you will support the strategy and lead the execution, governance, and optimization of advisor and business-driven email communications…
Added 1 hour ago
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Senior Manager, Cloud & AI Security
ATB
Calgary, AB · Edmonton, AB
- Full-time
As ATB’s next Senior Manager, Cloud & AI Security, you’ll lead a team responsible for securing ATB’s cloud platforms and enabling the safe adoption of AI. You’ll set the security roadmap,…
Added 1 hour ago
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Private Banking Associate
CIBC
London, ON
- Full-time
Administrative Support – Assist the Client Service Manager in rolling out special marketing or client events, and ensure the marketing material is current. Carry out a range of activities…
Added 1 hour ago
Senior Manager, Change & Operational Readiness, Global Transaction Banking - Toronto
Scotiabank
Toronto, ON
The Senior Manager, Change & Operational Readiness will lead the integrated business change and operational readiness agenda for the High Value Wires Modernization Program. Embedded within…
Added 1 hour ago
IH
Senior Strategic Business Advisor
Interior Health Authority
BC · British Columbia, Canada
- Full-time
The Senior Strategic Business Advisor is responsible for supporting the Physician Compensation Team within the Finance portfolio, and the Medical Staff Contracts & Recruitment portfolio in…
Added 1 hour ago
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Business Analytics Specialist, Temporary
Aviso
Vancouver, BC
- Temporary
Matching contributions to our retirement program
Added 2 hours ago
IH
Physician Compensation Analyst | PIP Superuser
Interior Health Authority
Kelowna, BC
- Full-time
…controls. This requires working collaboratively with physicians, Program Managers, Finance, Medical Staff Contracts & Recruitment, Medical Affairs, and the Ministry of Health to ensure all…
Added 2 hours ago
K
Co-op and PEY Student Opportunities (Winter & Summer 2027)
Kinectrics
Toronto, ON
- Full-time
Have priority consideration for our Graduate Trainee program and full-time opportunities after graduation.
Added 2 hours ago
EG
Event Producer - Hybrid (Project-Based)
Encore Global
Brampton, ON
- Full-time
…production team. They will produce and stage all elements of a program, oversee show staff, forge positive relationships with client and verify final billing. The Event Producer is…
Added 2 hours ago
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Management Trainee
Enterprise
Antigonish, NS
- Full-time
Start your career with Enterprise Mobility! We’re hiring immediately for our respected Management Training Program.
Added 2 hours ago
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Senior Manager, Finance
Vancouver School Board
Vancouver, BC
- Full-time
Reporting to the Executive Director, Finance, the Senior Manager - Finance is responsible for leading VSB’s core accounting operations, including financial accounting, treasury, and…
Added 2 hours ago
Associate Manager, Financial Underwriting Practices
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
Individual insurance is a major part of Canada Life’s Canadian Operations. The Associate Manager, Financial Underwriting Practices will help protect and grow our insurance sales by…
Added 2 hours ago
RB
Senior Manager, Special Loans
Royal Bank of Canada
Toronto, ON
- Full-time
5+ years of experience as a Commercial Account Manager
Added 2 hours ago
RB
Client Advisor
Royal Bank of Canada
Quebec, QC
- Part-time
…environment, you can build a great career with us as a future Account Manager/Banking…
Added 2 hours ago
RB
Relationship Manager Intern, Business Market
Royal Bank of Canada
Surrey, BC
- Full-time
Completion of the Associate Account Manager training program, or have previous experience as a small business owner, or in similar field
Added 3 hours ago
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Commis comptable (comptes payables) - Accounting Clerk (accounts payable)
Neopharm Labs
Blainville, QC
- Part-time
Added 3 hours ago
EI
Office Manager
EBC Inc.
Mississauga, ON
- Full-time
We are looking for an Office Manager who shares that philosophy and wants to play a central role in creating an exceptional workplace experience for our employees, clients, partners, and…
Added 3 hours ago
AC
Claims Analyst - Reinsurance
Aviva Canada
Markham, ON
- Full-time
…multiple lines of business and the opportunity to contribute to program governance, financial oversight, quality assurance, and continuous improvement initiatives across a diverse…
Added 3 hours ago
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Director of AI Delivery
nesto
Toronto, ON
- Full-time
As Canada's pioneer in online mortgage lending, nesto is transforming the way Canadians finance their homes. Our mission is to offer a positive, empowering, and transparent property…
Added 3 hours ago
AC
Claims Analyst - Reinsurance
Aviva Canada
Oakville, ON
- Full-time
…multiple lines of business and the opportunity to contribute to program governance, financial oversight, quality assurance, and continuous improvement initiatives across a diverse…
Added 3 hours ago
N
Director of AI Delivery
nesto
Montreal, QC
- Full-time
As Canada's pioneer in online mortgage lending, nesto is transforming the way Canadians finance their homes. Our mission is to offer a positive, empowering, and transparent property…
Added 3 hours ago
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Property Manager
BGIS
Markham, ON
- Full-time
The Property Manager position supports and assists in the management of commercial real estate in accordance with the Management Agreements. The Property Manager is involved in all aspects…
Added 3 hours ago
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Senior Manager, Private Enterprise (24 months contract)
KPMG
Calgary, AB · AB · Lethbridge, AB · Abbotsford, BC · Burnaby, BC · Chilliwack, BC · Fort St. John, BC · Kamloops, BC · Kelowna, BC · Langley (District), BC · Prince George, BC · Quesnel, BC · Vancouver, BC · Vanderhoof, BC · Vernon, BC · Victoria, BC · Winnipeg, MB · St. John's, NL · Halifax, NS · Hamilton, ON · Kingston, ON · London, ON · North Bay, ON · Oakville, ON · Ottawa, ON · Parry Sound, ON · Perth, ON · Sault Ste. Marie, ON · St. Catharines, ON · Sudbury, ON · Toronto, ON · Vaughan, ON · Waterloo, ON · Windsor, ON · ON · Regina, SK · Saskatoon, SK · Swift Current, SK · Edmonton, Alberta · Langley, British Columbia · Kanata, Ontario
- Temporary
Experience as a Private Enterprise audit manager/senior manager and/or risk management or professional practice role
Added 3 hours ago
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Cashier Manager, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Kitchener, ON
- Part-time
The Cash Manager manages the resources (human, physical, financial) of the Cash Department. The Cash Manager interfaces with other store departments to ensure achievement of store…
Added 3 hours ago
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Manager Trainee
Hertz
Langley (City), BC · Langley, BC
- Full-time
The Manager Trainee program provides hands-on-training in: Sales, Operations, Customer Service, finance, fleet management and people management. This position has a clearly defined career…

TekStaff IT Solutions

Program Manager-Retail Banking

Toronto, ON, Canada

Contract

Apply About employer

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Job details

Job type: Contract
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

TekStaff's Client has a current vacancy for "Program Manager-Retail Banking"

Job Description

Candidate Requirements/Must Have Skills:

10+ years of progressive experience in program/project delivery, operations transformation or business change, with demonstrated hands-on leadership of complex, cross-functional initiatives from mobilization through implementation and sustainment. Experience must extend beyond PMO reporting or advisory oversight to direct accountability for execution and outcomes.

Demonstrated experience delivering change in banking or financial services operations, with working knowledge of operational workflows, service levels, demand and capacity management, exception handling and controls. Experience in Retail Operations and/or Commercial and Business Banking Operations is strongly preferred.

Proven ability to turn ambiguous priorities and improvement recommendations into integrated roadmaps with defined scope, milestones, critical paths, resource requirements and acceptance criteria. Strong experience managing cross-workstream dependencies, resolving delivery blockers and recovering initiatives at risk.

Experience leading matrix teams across Operations, process improvement, technology, automation, analytics, change adoption and risk/control functions without direct authority. Able to challenge assumptions constructively, negotiate delivery commitments and maintain clear ownership across business and technical partners.

Strong practical experience in delivery governance, risk and issue management, scope/change control, financial forecasting and benefits realization. Able to work with Finance, Analytics and business owners to validate baselines and distinguish implemented outputs from measurable improvements in service, productivity, capacity and risk.

Working knowledge of predictive, Agile and hybrid delivery approaches and process improvement methods, with the judgment to apply fit-for-purpose delivery practices. PMP, PgMP, Lean Six Sigma or relevant change management certification is an asset; demonstrated delivery results are essential.

Demonstrated experience coordinating business acceptance testing, implementation readiness, procedure and training updates, phased rollouts, post-implementation stabilization and handover to operational owners. Able to balance delivery pace with service continuity, adoption and required control approvals.

Nice-To-Have Skills:

Retail Banking experience an asset

TekStaff may use artificial intelligence (AI) tools as part of the applicant screening process. However, applications will also be reviewed by a member of our Recruitment team to ensure a fair and thorough assessment.

Apply About employer

More about this job

Responsibilities

Lead complex, cross-functional banking operations initiatives from mobilization through implementation and sustainment, translating priorities into integrated delivery roadmaps and managing dependencies, risks, resources, and outcomes. Coordinate testing, implementation readiness, training and procedure updates, phased rollouts, stabilization, and handover while maintaining service continuity and control approvals.

Requirements

Requires 10+ years of hands-on program or project delivery, operations transformation, or business change experience, including delivery in banking or financial services operations. Candidates should be skilled in cross-functional matrix leadership, governance, risk and financial management, benefits measurement, and fit-for-purpose delivery methods; retail or commercial banking operations experience is preferred.

Skills

Program Delivery
Project Management
Banking Operations
Operations Transformation
Business Change
Roadmap Development
Cross-Functional Leadership
Dependency Management
Delivery Governance
Risk and Issue Management
Financial Forecasting
Benefits Realization
Agile Delivery
Process Improvement
Business Acceptance Testing
Change Adoption

Visa sponsorship

Not detected in the job text

Keywords

Program Management
Project Delivery
Retail Banking
Financial Services
Banking Operations
Operations Transformation
Business Change
Operational Workflows
Service Levels
Demand and Capacity Management
Exception Handling
Controls
Integrated Roadmaps
Critical Path Management
Cross-Workstream Dependencies
Matrix Team Leadership
Delivery Governance
Risk and Issue Management
Scope and Change Control
Financial Forecasting
Benefits Realization
Predictive Delivery
Agile
Hybrid Delivery
Lean Six Sigma
PMP
PgMP
Business Acceptance Testing
Implementation Readiness
Change Adoption

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