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Added 6 mins ago
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Radiochemistry Analyst
ALS
Burlington, ON
- Full-time
The Radiochemistry Analyst is a technical leadership role responsible for establishing, developing, validating, and implementing radiochemical analytical methods within a newly developed…
Added 6 mins ago
MG
Technical Analyst
Michael Garron Hospital
Toronto, ON
- Full-time
Working closely with the appropriate application, business, and departmental leads, the Technical Analyst will ensure that the systems and IT infrastructure are reliable, secure, compliant…
Added 7 mins ago
AG
Business Intelligence Analyst
ATCO Group
Edmonton, AB
- Full-time
ATCO is looking for a Business Intelligence Analyst to join our Finance team and play a key role in transforming complex data into meaningful insights. Reporting to the Senior Manager,…
Added 21 mins ago
SC
Analyste Support Applicatif (Intermédiaire)
SII Canada
Montreal, QC
- Full-time
Work within an IT team combining development and support activities while collaborating closely with business users.
Added 52 mins ago
T
Senior Information Security Analyst
TD
Toronto, ON
- Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 52 mins ago
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Senior Accounts Receivable Associate
Boldr
Toronto, ON
- Full-time
Absorb research and reconciliation work from the front line. Any investigation that would pull a collector or CashApp analyst off their book gets routed to you. You dig in, document what…
Added 1 hour ago
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Senior Accounts Receivable Associate
Boldr
Toronto, ON
- Full-time
Absorb research and reconciliation work from the front line. Any investigation that would pull a collector or CashApp analyst off their book gets routed to you. You dig in, document what…
Added 1 hour ago
O
Analyst, Derivative Operations
OMERS
Toronto, ON · Head Office Toronto
- Full-time
The Analyst within the Derivative Operations team plays a key role in middle office workflows including analyzing derivative product requirements across various markets, on-boarding and…
Added 1 hour ago
PC
Senior Technical Support Analyst / Analyste principal(e) du soutien technique
Parkland Corporation
Calgary, AB
- Full-time
Added 1 hour ago
PC
Senior Technical Support Analyst / Analyste principal(e) du soutien technique
Parkland Corporation
Calgary, AB
- Full-time
Added 1 hour ago
PC
Senior Technical Support Analyst / Analyste principal(e) du soutien technique
Parkland Corporation
Montreal, QC
- Full-time
Added 1 hour ago
PC
Senior Technical Support Analyst / Analyste principal(e) du soutien technique
Parkland Corporation
Montreal, QC
- Full-time
Added 1 hour ago
HB
Production Support & FIX Integration Engineer - FinTech - $80,000-$130,000 CAD + Bonus
Hunter Bond
Montreal, QC
- $80,000 to $130,000 CAD / year
- Full-time
Project Management or Business Analyst based experience
Added 1 hour ago
T
Modelling / Forecasting Senior Analyst (Quants)
TD
Toronto, ON
- Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 1 hour ago
T
Sr. Business Systems Analyst - Core Platform
TD
London, ON · Toronto, ON
- Full-time
…their goals, then the Core Platform's Investment Management(IM) Business Systems Analyst team is the place for…
Added 1 hour ago
SL
Associate Director, Investment Data - SLC Management
Sun Life
Toronto, ON · Sun Life Toronto One York
- Full-time
· Experience working as a Product Owner, Business Analyst, Data Analyst, or similar role within Agile delivery environments, with responsibility for backlog management, prioritization, user…
Added 1 hour ago
SM
Associate Director, Investment Data - SLC Management
SLC Management
Toronto, ON · Sun Life Toronto One York
- Full-time
· Experience working as a Product Owner, Business Analyst, Data Analyst, or similar role within Agile delivery environments, with responsibility for backlog management, prioritization, user…
Added 1 hour ago
A
Business Intelligence Analyst
ATCO
Edmonton, AB
- Full-time
ATCO is looking for a Business Intelligence Analyst to join our Finance team and play a key role in transforming complex data into meaningful insights. Reporting to the Senior Manager,…
Added 1 hour ago
PC
Systems Analyst Intern (May 2027)
Parkland Corporation
Calgary, AB
- Full-time
The System Analyst Intern will be responsible for supporting a variety of applications and processes, ensuring a positive experience of the organization’s customers, partners, suppliers,…
Added 1 hour ago
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Analyst, Procurement Delivery
BCI
Victoria, BC · CA Victoria
- Full-time
Great investments start with great operations. As Analyst, Procurement Delivery, a newly created role, you will report to the Procurement Delivery Lead and keep BCI's contracting for goods…
Added 2 hours ago
AE
D365 Functional Analyst - Human Resources
Associated Engineering
Calgary, AB
- Full-time
…seeking an experienced Microsoft Dynamics 365 (D365) Functional Analyst – Human Resources (HR) to join our team. The successful candidate will be responsible for supporting, configuring,…
Added 2 hours ago
AI
Cost and route profitability analyst
Air Inuit
Montreal, QC
- Full-time
Reporting to the Finance team, the Cost and Route Profitability Analyst is responsible for developing a detailed understanding of operating costs and network profitability. The incumbent…
Added 2 hours ago
SF
Digital Expansion Analyst - Simplii Financial
Simplii Financial
Toronto, ON
- Full-time
…of how that commitment comes to life. As a Digital Expansion Analyst, you'll contribute to the execution and optimization of personalized, data-driven marketing campaigns and client…
Added 2 hours ago
B
Analyst, Procurement Delivery
BCI
Victoria, BC
- $78,000 to $95,000 CAD / year
- Full-time
Great investments start with great operations. As Analyst, Procurement Delivery, a newly created role, you will report to the Procurement Delivery Lead and keep BCI's contracting for goods…
Added 2 hours ago
GS
Analyste Support Applicatif (Intermédiaire)
Groupe SII
Montreal, QC
- Full-time
Work within an IT team combining development and support activities while collaborating closely with business users.

TekStaff IT Solutions

Research Analyst

Toronto, ON, Canada

Contract

Apply About employer

Applications open in a new tab.

Job details

Job type: Contract
Apply by: Nov 5, 2026
Experience: 8+ years of relevant experience Market research, or insights roles
Posting language: English
Posted: Oct 6, 2026

Original job description

TekStaff's Client has a current vacancy for a "Research Analyst"

Job Description

Key Accountabilities:

Supports the Client Experience Management Office in developing data-driven strategies to enhance client experience.
Aggregate data from across Canadian Banking working with Canadian Analytics and Global Brand and Customer Insights to develop a portfolio of client experience insights and analytics
Partner with cross functional partners to define business needs, shape the appropriate research approach, and provide insights that inform decision-making
Collaborate with Global Brand and Customer Insights to design end-to-end research projects
Supports change management initiatives as new operational processes and strategies are introduced
Supports the development of monthly CX reports for Canadian Banking leadership, including bespoke analysis on client behaviours and pain points.
Investigates discrepancies, reconciles source data, and monitors reporting suite to ensure reasonability
Monitor and leverage market and competitor analysis to inform strategic decisions and maintain a competitive edge.
Collaborate with cross-functional teams to align analytics strategies with business objectives and facilitate data-driven insights.
Promote continuous improvement, encouraging innovation, best practice sharing, and lessons learned to drive organizational excellence and create value.
Champion a culture of client obsession embedding and facilitating client experience excellence and alignment within the Canadian Bank.

Must have skills:

8+ years of relevant experience Market research, or insights roles
Passion for client-first thinking and client centric design
Self-starter with strong quantitative judgment and analytical skills
High level of proficiency managing large data sets
Advanced Excel (Pivot Tables, Nested Formulas, Charting) and PowerPoint
Experience with statistical analysis tools (i.e. SPSS, Q)
Proven ability to interpret data, spot patterns, anomalies, and opportunities
Previous experience presenting to senior executives and creating supporting materials

Nice to have:

Able to manage multiple stakeholders and form cross-functional partnerships

Able to manage multiple time-sensitive projects simultaneously

TekStaff may use artificial intelligence (AI) tools as part of the applicant screening process. However, applications will also be reviewed by a member of our Recruitment team to ensure a fair and thorough assessment.

Apply About employer

More about this job

Responsibilities

Develop client experience strategies and insights by aggregating and analyzing data, conducting research, and collaborating with Canadian Banking and cross-functional partners. Prepare and validate monthly client experience reports, monitor market and competitor activity, and support change management and continuous improvement initiatives.

Requirements

Requires 8+ years of relevant experience in market research or insights, strong quantitative judgment, analytical skills, and proficiency managing large datasets. Candidates should have advanced Excel and PowerPoint skills, experience with statistical analysis tools such as SPSS or Q, and a track record of interpreting data and presenting findings to senior executives.

Skills

Market Research
Client Experience Insights
Quantitative Analysis
Data Analysis
Large Dataset Management
Advanced Excel
Pivot Tables
Nested Formulas
Charting
PowerPoint
SPSS
Q
Statistical Analysis
Data Interpretation
Executive Presentations
Stakeholder Management

Visa sponsorship

Not detected in the job text

Keywords

Market Research
Client Experience Management
Canadian Banking
Canadian Analytics
Global Brand And Customer Insights
Client Experience Insights
Data-Driven Strategies
Quantitative Analysis
Large Datasets
Advanced Excel
Pivot Tables
Nested Formulas
Charting
PowerPoint
SPSS
Q
Statistical Analysis
Client Behavior
Pain Points
Market Analysis
Competitor Analysis
Change Management
Cross-Functional Collaboration
Stakeholder Management
Executive Presentations
Data Reconciliation
Reporting
Continuous Improvement
Client-Centric Design

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