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Added 3 mins ago
Pricing and Yield Analyst
Flair Airlines Ltd.
Toronto, ON
Experience using revenue management systems, business intelligence platforms, or data visualization tools (e.g., Tableau, Power BI, SQL) is required.
Added 33 mins ago
C
Business Systems Analyst, Business Intelligence, Information Services – Temporary Full-Time (1.0) (until March 2028)
CHEO
Ottawa, ON
- Full-time
The Business Systems Analyst ensures ongoing improvement of the software applications forming the Electronic Patient Record and Hospital Information Systems; provides ongoing support to…
Added 1 hour ago
T
Data Centre Analyst
TEKsystems
Ottawa, ON
- $50 to $60 CAD / hour
- Contract
One of TEKsystems largest professional services clients is looking for a strong Infrastructure analyst to take on a Client facing support role.
Added 1 hour ago
IG
Senior Business Analyst - Capital Markets
Insight Global
Toronto, ON
- $70 to $80 CAD / hour
- Contract
- 5+ years of experience as a Business Analyst within Capital Markets
Added 2 hours ago
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Treasury Liquidity Measurement - Analyst
TD
Toronto, ON
- Full-time
Experience in developing data visualization and business intelligence solutions using tools such as, but not limited to, Tableau, Alteryx, PowerBI, and front-end technologies and languages.
Added 2 hours ago
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Added 3 hours ago
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Data Analyst, Sr.
Wiraa
Canada
- Full-time
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Added 4 hours ago
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Master Data Mgmt Analyst
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- Full-time
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Added 5 hours ago
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- Full-time
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Added 6 hours ago
MT
Senior Financial Analyst, Business Insights
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Toronto, ON
- Full-time
McCarthy Tétrault is a leading Canadian law firm offering a full suite of legal and business solutions to clients in Canada and around the world. With offices in Toronto, Montréal, Québec…
Added 6 hours ago
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Application & Integration Technical Analyst
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Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 6 hours ago
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Senior Business Analyst, Salesforce
IVEY BUSINESS SCHOOL FOUNDATION
London, ON
- $85,309 to $106,636 CAD / year
- Full-time
- Contract
Position: Senior Business Analyst, Salesforce
Added 8 hours ago
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Talent Acquisition Partner
BPA
Ottawa, ON · Kanata, ON
- Full-time
You'll also work alongside a multidisciplinary HR team that includes our Vice President, HR Business Partners, Business Analyst, HR Coordinators and Senior Health & Safety Advisor.
Added 8 hours ago
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Compensation Analyst
TEKsystems
Calgary, AB
- $45 to $55 CAD / hour
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We're partnering with a globally recognized organization seeking a Compensation Analyst to join their Total Rewards team. This is an exciting opportunity for a compensation professional who…
Added 9 hours ago
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Added 10 hours ago
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Added 10 hours ago
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The Sr. Analyst role will be responsible for analyzing site performance across a wide array of client sites, including differences in paid and earned traffic from media, search, social,…
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Added 10 hours ago
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Added 11 hours ago
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TekStaff IT Solutions

Research Analyst

Toronto, ON, Canada

Contract

Apply About employer

Applications open in a new tab.

Job details

Job type: Contract
Apply by: Nov 5, 2026
Experience: 8+ years of relevant experience Market research, or insights roles
Posting language: English
Posted: Oct 6, 2026

Original job description

TekStaff's Client has a current vacancy for a "Research Analyst"

Job Description

Key Accountabilities:

Supports the Client Experience Management Office in developing data-driven strategies to enhance client experience.
Aggregate data from across Canadian Banking working with Canadian Analytics and Global Brand and Customer Insights to develop a portfolio of client experience insights and analytics
Partner with cross functional partners to define business needs, shape the appropriate research approach, and provide insights that inform decision-making
Collaborate with Global Brand and Customer Insights to design end-to-end research projects
Supports change management initiatives as new operational processes and strategies are introduced
Supports the development of monthly CX reports for Canadian Banking leadership, including bespoke analysis on client behaviours and pain points.
Investigates discrepancies, reconciles source data, and monitors reporting suite to ensure reasonability
Monitor and leverage market and competitor analysis to inform strategic decisions and maintain a competitive edge.
Collaborate with cross-functional teams to align analytics strategies with business objectives and facilitate data-driven insights.
Promote continuous improvement, encouraging innovation, best practice sharing, and lessons learned to drive organizational excellence and create value.
Champion a culture of client obsession embedding and facilitating client experience excellence and alignment within the Canadian Bank.

Must have skills:

8+ years of relevant experience Market research, or insights roles
Passion for client-first thinking and client centric design
Self-starter with strong quantitative judgment and analytical skills
High level of proficiency managing large data sets
Advanced Excel (Pivot Tables, Nested Formulas, Charting) and PowerPoint
Experience with statistical analysis tools (i.e. SPSS, Q)
Proven ability to interpret data, spot patterns, anomalies, and opportunities
Previous experience presenting to senior executives and creating supporting materials

Nice to have:

Able to manage multiple stakeholders and form cross-functional partnerships

Able to manage multiple time-sensitive projects simultaneously

TekStaff may use artificial intelligence (AI) tools as part of the applicant screening process. However, applications will also be reviewed by a member of our Recruitment team to ensure a fair and thorough assessment.

Apply About employer

More about this job

Responsibilities

Develop client experience strategies and insights by aggregating and analyzing data, conducting research, and collaborating with Canadian Banking and cross-functional partners. Prepare and validate monthly client experience reports, monitor market and competitor activity, and support change management and continuous improvement initiatives.

Requirements

Requires 8+ years of relevant experience in market research or insights, strong quantitative judgment, analytical skills, and proficiency managing large datasets. Candidates should have advanced Excel and PowerPoint skills, experience with statistical analysis tools such as SPSS or Q, and a track record of interpreting data and presenting findings to senior executives.

Skills

Market Research
Client Experience Insights
Quantitative Analysis
Data Analysis
Large Dataset Management
Advanced Excel
Pivot Tables
Nested Formulas
Charting
PowerPoint
SPSS
Q
Statistical Analysis
Data Interpretation
Executive Presentations
Stakeholder Management

Visa sponsorship

Not detected in the job text

Keywords

Market Research
Client Experience Management
Canadian Banking
Canadian Analytics
Global Brand And Customer Insights
Client Experience Insights
Data-Driven Strategies
Quantitative Analysis
Large Datasets
Advanced Excel
Pivot Tables
Nested Formulas
Charting
PowerPoint
SPSS
Q
Statistical Analysis
Client Behavior
Pain Points
Market Analysis
Competitor Analysis
Change Management
Cross-Functional Collaboration
Stakeholder Management
Executive Presentations
Data Reconciliation
Reporting
Continuous Improvement
Client-Centric Design

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