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Added 25 mins ago
O
IT Analyst
Onterris
Guelph, ON · CAN-Ontario-Guelph
- Full-time
As a key member of the Enterprise Technology team, the IT Analyst will be responsible for overseeing the client computer systems and serving as the first line of support as tickets come…
Added 26 mins ago
D
Senior Analyst, Portfolio and Asset Management
Dream
Toronto, ON
- Full-time
Dream is looking for a Senior Analyst, Asset & Portfolio Management
Added 40 mins ago
OC
Senior Analyst, SAP Ariba
Optis Consulting
Vancouver, BC
- Full-time
Toronto, Calgary, or Montreal. The Senior Analyst will work as a part of a
Added 55 mins ago
Business Analyst
Treasury Board Secretariat
St. John's, NL
…for PUM image updates, including tax updates. The Business Analyst makes recommendations on system enhancements; maintaining control over all test instances of the application; setup and…
Added 1 hour ago
SD
Senior Analyst, Payor Performance
Shoppers Drug Mart
Toronto, ON
- Full-time
Reporting directly to the Senior Manager, Payor Performance, this role will support the overall departmental goal of protecting and enhancing pharmacy revenues and margins via the…
Added 1 hour ago
Senior Policy Planning and Research Analyst (Employment Opportunity for Persons with Disabilities)
Department of Jobs, Growth and Rural Development
St. John's, NL
Reporting to the Manager of Strategic Initiatives in the Workforce Development Secretariat, this Senior Policy, Planning and Research Analyst position provides critical advice and subject…
Added 1 hour ago
Budget Analyst
Department of Finance
St. John's, NL
Reporting to the Director of Budgeting, the Budget Analyst is responsible for the review and analysis of the current and capital account budget submissions of assigned departments,…
Added 1 hour ago
SM
RQ11612 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Senior Business Analyst with strong expertise in business requirements gathering, business process reengineering, Agile methodologies, business modelling,…
Added 1 hour ago
SM
RQ11619 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Senior Business Analyst with strong expertise in business requirements gathering, business process reengineering, Agile methodologies, business modelling,…
Added 1 hour ago
SM
RQ11518 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking an experienced Senior Business Analyst with strong expertise in business requirements gathering, business process reengineering, Agile methodologies, business modelling,…
Added 2 hours ago
IG
Senior Financial Analyst
Inland Group of Companies
Truro, NS · ITH Truro
- Full-time
The Senior Financial Analyst supports the Manager, Financial Planning & Analysis in the preparation of budgets, forecasts, internal reporting, and financial analysis across the Inland Group…
Added 2 hours ago
NT
Experienced Equity & Derivatives Application Support Analyst
Nöord Technologies
Montreal, QC
- Full-time
…experiencing strong growth, we are actively seeking an experienced Senior Equity & Derivatives Application Support…
Added 3 hours ago
SG
Financial Analyst, Enterprise FP&A
S&P Global Mobility
London, ON
- Full-time
Support the Senior Director, Enterprise FP&A in enterprise forecasting and planning, including the annual operating plan, quarterly forecasts, monthly outlooks, and long-range planning.
Added 4 hours ago
BO
Canada | Toronto | Global Technology Summer Analyst - Software Engineer | 2027
Bank of America
Toronto, ON
- Volunteer
Our Global Technology Summer Analyst Program provide you with a unique experience based on your interests, development opportunities and current business needs. Analyst positions support…
Added 4 hours ago
BO
Canada | Toronto | Global Technology Summer Analyst - Business Analyst | 2027
Bank of America
Toronto, ON
- Volunteer
Our Global Technology Summer Analyst Program provide you with a unique experience based on your interests, development opportunities and current business needs. Analyst positions support…
Added 4 hours ago
T
Senior Market Risk Analyst (5622)
TD
Toronto, ON
- Full-time
Reporting to the Senior Manager, Market Risk, the Senior Risk Analyst’s accountabilities include:
Added 4 hours ago
T
Senior Finance Analyst-Infrastructure & Engineering
TD
Toronto, ON
- Full-time
The Senior Financial Analyst must be a driver with strong leadership / communication skills and have experience in leading and delivering value added business analysis, advice, and…
Added 4 hours ago
C
Product Manager / Owner - PVR
CGI
Calgary, AB
- Full-time
Work with development and business analyst teams to advise the development of new features to ensure alignment to roadmap and client needs
Added 4 hours ago
Analyst, Global Transport & Logistics
The Aldo Group Inc / Le Groupe Aldo Inc.
Montreal, QC
Reporting to the Senior Director, Supply Chain, the Analyst supports transportation financial management, performance analytics, and continuous improvement initiatives. Leveraging data,…
Added 4 hours ago
Programmer Analyst II
City of Regina
Regina, SK
The Programmer Analyst ll focuses on the maintenance and support of the City’s geographic information systems (GIS) platform, as well as the administration and support of computer-aided…
Added 4 hours ago
Programmer Analyst II
City of Regina
Regina, SK
The Programmer Analyst ll focuses on the maintenance and support of the City’s geographic information systems (GIS) platform, as well as the administration and support of computer-aided…
Added 5 hours ago
TI
2027 Accelerated Development Program - BrainBox AI
Trane Italia
Montreal, QC
- Full-time
Added 5 hours ago
OG
Application Support Analyst
Odyssey Global
Quebec, QC
- Contract
Reporting to the Enterprise Incident Manager, the analyst drives high-priority incidents from detection through resolution, coordinates technical and vendor resources on bridge calls, and…
Added 5 hours ago
SI
Financial Analyst - Calgary, AB
Strad Inc
Calgary, AB
- Full-time
The Financial Analyst delivers financial and operational insight to support Finance, Operations, and senior management. The position partners with business users, finance leaders, and…
Added 5 hours ago
NA
Technical Systems Analyst, Student Systems
Northern Alberta Institute of Technology
St. Catharines, ON · Main Campus
- Full-time
As a Technical Systems Analyst, you will join a collaborative team in a hybrid work environment and play a key role in the technical administration and support of NAIT’s Enterprise Resource…

TekStaff IT Solutions

Research Analyst

Toronto, ON, Canada

Contract

Apply About employer

Applications open in a new tab.

Job details

Job type: Contract
Apply by: Nov 5, 2026
Experience: 8+ years of relevant experience Market research, or insights roles
Posting language: English
Posted: Oct 6, 2026

Original job description

TekStaff's Client has a current vacancy for a "Research Analyst"

Job Description

Key Accountabilities:

Supports the Client Experience Management Office in developing data-driven strategies to enhance client experience.
Aggregate data from across Canadian Banking working with Canadian Analytics and Global Brand and Customer Insights to develop a portfolio of client experience insights and analytics
Partner with cross functional partners to define business needs, shape the appropriate research approach, and provide insights that inform decision-making
Collaborate with Global Brand and Customer Insights to design end-to-end research projects
Supports change management initiatives as new operational processes and strategies are introduced
Supports the development of monthly CX reports for Canadian Banking leadership, including bespoke analysis on client behaviours and pain points.
Investigates discrepancies, reconciles source data, and monitors reporting suite to ensure reasonability
Monitor and leverage market and competitor analysis to inform strategic decisions and maintain a competitive edge.
Collaborate with cross-functional teams to align analytics strategies with business objectives and facilitate data-driven insights.
Promote continuous improvement, encouraging innovation, best practice sharing, and lessons learned to drive organizational excellence and create value.
Champion a culture of client obsession embedding and facilitating client experience excellence and alignment within the Canadian Bank.

Must have skills:

8+ years of relevant experience Market research, or insights roles
Passion for client-first thinking and client centric design
Self-starter with strong quantitative judgment and analytical skills
High level of proficiency managing large data sets
Advanced Excel (Pivot Tables, Nested Formulas, Charting) and PowerPoint
Experience with statistical analysis tools (i.e. SPSS, Q)
Proven ability to interpret data, spot patterns, anomalies, and opportunities
Previous experience presenting to senior executives and creating supporting materials

Nice to have:

Able to manage multiple stakeholders and form cross-functional partnerships

Able to manage multiple time-sensitive projects simultaneously

TekStaff may use artificial intelligence (AI) tools as part of the applicant screening process. However, applications will also be reviewed by a member of our Recruitment team to ensure a fair and thorough assessment.

Apply About employer

More about this job

Responsibilities

Develop client experience strategies and insights by aggregating and analyzing data, conducting research, and collaborating with Canadian Banking and cross-functional partners. Prepare and validate monthly client experience reports, monitor market and competitor activity, and support change management and continuous improvement initiatives.

Requirements

Requires 8+ years of relevant experience in market research or insights, strong quantitative judgment, analytical skills, and proficiency managing large datasets. Candidates should have advanced Excel and PowerPoint skills, experience with statistical analysis tools such as SPSS or Q, and a track record of interpreting data and presenting findings to senior executives.

Skills

Market Research
Client Experience Insights
Quantitative Analysis
Data Analysis
Large Dataset Management
Advanced Excel
Pivot Tables
Nested Formulas
Charting
PowerPoint
SPSS
Q
Statistical Analysis
Data Interpretation
Executive Presentations
Stakeholder Management

Visa sponsorship

Not detected in the job text

Keywords

Market Research
Client Experience Management
Canadian Banking
Canadian Analytics
Global Brand And Customer Insights
Client Experience Insights
Data-Driven Strategies
Quantitative Analysis
Large Datasets
Advanced Excel
Pivot Tables
Nested Formulas
Charting
PowerPoint
SPSS
Q
Statistical Analysis
Client Behavior
Pain Points
Market Analysis
Competitor Analysis
Change Management
Cross-Functional Collaboration
Stakeholder Management
Executive Presentations
Data Reconciliation
Reporting
Continuous Improvement
Client-Centric Design

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