Find work in Canada.

631,782 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 8 mins ago
TP
Student Associate - Maintenance
TOPPAN Packaging Americas
Terrebonne, QC
- Full-time
Coordonner les opérations de maintenance avec la production
Added 8 mins ago
Operations & Administrative Coordinator
Okanagan College
Kelowna, BC
Under the general direction of the Dean, Teaching & Learning Innovations, and indirectly the Associate Dean, the Operations and Administrative Coordinator coordinates a broad range of…
Added 8 mins ago
B
Property Services Coordinator
BGIS
Laval, QC
- Full-time
…of the building(s). Provides administrative support to the Operations team in a variety of areas including Work Order Management, Health, Safety & Environmental, Contract Management,…
Added 8 mins ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
As the Integrated Manager, you will oversee day-to-day operations of Diagnostic Imaging services at both Ross Memorial Hospital (RMH) and Haliburton Highlands Health Services (HHHS). Your…
Added 8 mins ago
RO
FP&A Business Partner
Rubicon Organics™
Surrey, BC
- $113,800 to $142,300 CAD / year
- Full-time
The FP&A Business Partner (Operations) serves as the strategic finance partner to Cultivation, Operations, and Supply Chain, translating operational and financial data into clear insights…
Added 8 mins ago
C
Intermediate Traffic Engineer/Modeller
CIMA+
Ottawa, ON
- $68,960 to $94,820 CAD / year
- Full-time
…perspectives are welcomed and encouraged. In both the field and at the office, you’ll get plenty of opportunities to reach your full potential in an environment that’s engineered for…
Added 8 mins ago
C
Senior Traffic Engineer/Modeller
CIMA+
Ottawa, ON
- $97,360 to $133,870 CAD / year
- Full-time
…perspectives are welcomed and encouraged. In both the field and at the office, you’ll get plenty of opportunities to reach your full potential in an environment that’s engineered for…
Added 8 mins ago
BP
Customer & Programming Associate (Temporary - up to 18 Months)
Burlington Public Library
Burlington, ON
- Part-time
Under the guidance of the Manager and Branch Operations Lead, support collection initiatives, to ensure an accurate, tidy, balanced, and accessible collection that meets customer needs.
Added 22 mins ago
A
Epic Certified Clinical & myChart Applications Analyst
Accenture
Mississauga, ON · Montreal, QC
- Full-time
Depending on the client engagement, the Epic Clinical Certified Consultant / Team Lead will be responsible for collaborating with Accenture team, software vendor team, and client in the…
Added 22 mins ago
GM
Production Supervisor
General Motors
Oshawa, ON
- Full-time
…across manufacturing processes. This includes managing daily operations, developing and improving business processes, and fostering a culture of teamwork and…
Added 22 mins ago
Manager, Sales Initiatives
CONA Services
Brampton, ON
…customers’ expectations, supported by eﬃcient & eﬀective sales operations. The role will collaborate with a broad range of subject matter experts within the organization. They will lead a…
Added 22 mins ago
Manager, Sales Initiatives
CONA Services
Brampton, ON
…customers’ expectations, supported by eﬃcient & eﬀective sales operations. The role will collaborate with a broad range of subject matter experts within the organization. They will lead a…
Added 22 mins ago
TO
Host/Hostess
The ONE Group Hospitality
Toronto, ON
- $17.95 to $20 CAD / hour
- Full-time
- Part-time
Monitor the dining area, update the Maître D/Lead Host on table status, and help coordinate seating rotation
Added 22 mins ago
T
Deputy Program Manager (DPM) – Program Enablement
Thales
Ottawa, ON
- Full-time
…This role demands a highly developed communication skills to lead collaboratively in a cross-functional working…
Added 22 mins ago
T
Deputy Program Manager (DPM) – Ship Readiness & Sustainment (Costal/Core)
Thales
Ottawa, ON · Mill Bay, BC · Halifax, NS
- Full-time
Understand and lead marine operations management from Docking Work Periods, Short Work Periods, Deployed Support, Sustainment, and Supply Chain management practices.
Added 22 mins ago
HA
Manager Station Operations
Horizon Air
Sidney, BC · BC-Sidney
- Full-time
The Manager Station Operations is responsible for oversight of all facets of station operations at their designated airports. As a people leader, this role establishes priorities for the…
Added 22 mins ago
AG
Solutions Manager, North America
Apex Group Ltd
Toronto, ON
- Full-time
The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.
Added 22 mins ago
IE
Warehouse Lead
Industrial Electric Manufacturing
Surrey, BC
- $34 to $46 CAD / hour
IEM is currently seeking a Warehouse Lead for our Surrey, B.C. location and will report into the Warehouse Supervisor. The Warehouse Lead is a working leader responsible for guiding a…
Added 22 mins ago
TI
Senior Consultant
TekStaff IT Solutions
ON · Ontario, Canada
- Contract
This is an approximate 12 month contract located in Toronto, ON in office every other day (2 days one week, 3 days the next week)
Added 22 mins ago
L
Instrumentation Technician
Linde
Thunder Bay, ON
- Full-time
Plan and execute plant turnaround work in coordination with the operations and maintenance teams
Added 22 mins ago
YY
Junior Project Engineer
Ya YA Foods Corp.
Toronto, ON
- Full-time
Ability to lead multiple projects in a cross-functional environment while delivering significant results.
Added 37 mins ago
NH
Manager, Accounts Payable
Northwest Healthcare Properties REIT
Toronto, ON · Corporate HQ
- $90,000 to $100,000 CAD / year
- Full-time
…estate portfolio. This role oversees the day-to-day payment operations as well as leads the process improvements, automation initiatives, dashboard reporting, and Yardi optimization for AP.…
Added 37 mins ago
GE
Team Leader - Assistance Services
Global Excel Management
Montreal, QC · Sherbrooke, QC
- Other
…members of your team while overseeing the department's daily operations. You will play a key role in employee coaching, performance management, engagement, and continuous improvement…
Added 37 mins ago
CC
Retail Shift Leader
Canna Cabana
Calgary, AB · Beltline, Calgary, AB
- Full-time
Provide assistance to store management in supervising and facilitating the daily operations of the store
Added 37 mins ago
C
Lead Software Engineer, Full Stack, Assistant Vice President
Citi
Mississauga, ON
- Full-time
Markets Operations Technology is seeking a highly skilled and experienced Lead Software Engineer to design, architect, and deliver a high-performance Enterprise Fee Calculation and Billing…

TekStaff IT Solutions

Senior Consultant

ON, Canada
Ontario, Canada, Canada

Contract

Apply About employer

Applications open in a new tab.

Job details

Job type: Contract
Apply by: Dec 9, 2026
Experience: 7+ years experience managing third-party vendors, consulting firms, or outsourced operations.
Posting language: English
Posted: Nov 9, 2026

Original job description

TekStaff's Client has a current vacancy for 'VP KYC Client Enablement"

TekStaff is an IT Placement agency and interested in positioning you with our client.

This is an approximate 12 month contract located in Toronto, ON in office every other day (2 days one week, 3 days the next week)

Role Mandate

The VP, KYC Client Enablement is responsible for leading the end-to-end Know Your Customer (KYC) program, including New-to-Bank (NTB) onboarding, periodic KYC refresh activities, and client outreach. This role oversees the successful execution of KYC due diligence activities performed by both internal teams and external consulting partners, ensuring regulatory requirements, risk standards, and service level expectations are met.

The VP, KYC Client Enablement serves as the primary point of coordination between business stakeholders, clients, operations, compliance, and third-party service providers. The role is accountable for identifying and resolving operational issues, driving continuous process improvements, managing escalations, and ensuring a high-quality client and stakeholder experience throughout the KYC lifecycle. This opportunity is being recruited to provide maternity leave coverage and offers leadership of an onshore team of four employees, along with oversight of approximately 200 offshore contractor resources.

This is a unique opportunity to join client during a period of significant transformation. The successful candidate will work closely with Commercial Banking partners while helping drive the transition from Fenergo to CM CIF, providing exposure to change leadership, operational excellence, and stakeholder management. The scale of the mandate, combined with the opportunity to lead through change and contribute to a major business transformation, makes this an excellent opportunity for learning, growth, and professional development.

Key Responsibilities

KYC Program Management

Lead and oversee New-to-Bank onboarding and KYC refresh program across Capital Markets.
Ensure timely completion of customer due diligence activities in accordance with regulatory requirements, internal policies, and service level commitments.
Monitor program performance, productivity, quality, and key risk indicators to ensure effective execution of KYC activities.
Maintain oversight of case inventories, aging, turnaround times, and overall program health.

Third-Party Vendor Management

Manage and oversee external consulting firm responsible for executing KYC onboarding and refresh reviews.
Establish performance expectations, service level agreements, quality standards, and operational governance routines.
Review vendor performance metrics and implement corrective actions as required.
Provide direction, coaching, and ongoing support to ensure delivery expectations are consistently achieved.
Escalate and resolve operational, quality, capacity, and performance issues impacting program delivery.

Stakeholder Management

Build and maintain strong relationships with business partners, Issues Management, AML, Risk, Operations, and senior leadership.
Act as a trusted advisor and primary point of contact for KYC-related matters and program updates.
Facilitate regular governance meetings and provide reporting on key initiatives, risks, issues, and program performance.
Partner with stakeholders to prioritize activities, resolve challenges, and align on business objectives.

Client Outreach and Escalation Management

Oversee client outreach activities related to KYC, regulatory initiatives, and other ad hoc requests.
Manage complex or sensitive client escalations, ensuring timely resolution and clear communication.
Serve as the escalation point for issues raised by consulting partners, lines of business, and clients.
Balance regulatory requirements with client experience considerations to achieve positive outcomes.

Issue Resolution and Risk Management

Identify, assess, and manage operational issues, process gaps, and emerging risks.
Lead root cause analysis efforts and coordinate remediation plans with appropriate stakeholders.
Track and monitor issue resolution activities to ensure sustainable outcomes.
Escalate significant risks, control concerns, and delivery challenges to senior leadership as appropriate.

Continuous Improvement

Drive continuous improvement initiatives focused on enhancing efficiency, quality, controls, and client experience.
Identify opportunities to streamline workflows, reduce manual effort, and improve operational effectiveness.
Implement process enhancements, standardization efforts, and automation opportunities where appropriate.
Develop and maintain procedures, playbooks, and governance documentation to support a scalable KYC operating model.

Qualifications

Bachelor’s degree in law, Finance, Risk Management, or a related field.
ACAMS certification (preferred) or equivalent AML/KYC industry designation.
7+ years experience managing third-party vendors, consulting firms, or outsourced operations.
Proven people management experience, including leading, coaching, developing, and performance managing teams in a high-volume operational environment.
Strong understanding of KYC regulatory requirements, customer due diligence, lifecycle management, and risk management practices.
Demonstrated experience leading cross-functional teams and stakeholder engagement initiatives.
Excellent problem-solving, analytical, and decision-making skills.
Exceptional communication, relationship management, and conflict-resolution abilities.
Demonstrated experience operating within a complex matrixed organization, with the ability to influence and drive outcomes across multiple stakeholder groups including Business, Compliance, Risk, Operations, Technology, and external service providers.
Experience leading operational transformation, process improvement, or large-scale regulatory initiatives within a financial services environment.
Capital market experience will be beneficial.

Technical Skills

Intermediate to advanced proficiency in Microsoft Office Suite, including Excel, PowerPoint, Word, Outlook, and SharePoint.
Intermediate SharePoint experience, including document management, governance documentation, collaboration sites, workflow coordination, and content administration.
Experience with KYC, client lifecycle management, onboarding, or case management platforms.
Exposure to Fenergo or similar client lifecycle management (CLM) platforms is strongly preferred.
Experience developing and maintaining management reporting, dashboards, executive presentations, and performance metrics.
Strong analytical skills with the ability to interpret operational data, identify trends, and drive data-informed decision making.
Knowledge of workflow optimization, automation opportunities, and operational excellence methodologies.
Experience supporting governance, issue management, control environments, and remediation activities within a regulated financial institution.

TekStaff may use artificial intelligence (AI) tools as part of the applicant screening process. However, applications will also be reviewed by a member of our Recruitment team to ensure a fair and thorough assessment.

Apply About employer

More about this job

Responsibilities

Lead the end-to-end KYC onboarding and refresh program, overseeing internal teams and external consulting partners to meet regulatory, quality, and service-level expectations. Manage stakeholder relationships, client escalations, operational risks, and continuous improvement while supporting the transition from Fenergo to CM CIF.

Requirements

Requires a bachelor’s degree in law, finance, risk management, or a related field, with ACAMS or an equivalent AML/KYC designation preferred. Candidates should have 7+ years of third-party vendor or outsourced operations management experience, people leadership capability, strong KYC and risk knowledge, and experience with transformation in financial services.

Skills

KYC Program Management
Vendor Management
People Management
Stakeholder Management
Client Outreach
Escalation Management
Risk Management
Customer Due Diligence
Regulatory Compliance
Process Improvement
Operational Transformation
Root Cause Analysis
Performance Reporting
SharePoint
Fenergo
Microsoft Office

Visa sponsorship

Not detected in the job text

Keywords

Know Your Customer (KYC)
Anti-Money Laundering (AML)
Customer Due Diligence
New-to-Bank Onboarding
KYC Refresh
Client Lifecycle Management
Fenergo
CM CIF
Vendor Management
Third-Party Consulting
Service Level Agreements
Capital Markets
Commercial Banking
Regulatory Compliance
Risk Management
Operational Governance
Issue Management
Root Cause Analysis
Remediation
Process Improvement
Workflow Optimization
Automation
Management Reporting
Performance Metrics
Dashboards
SharePoint
Microsoft Excel
Microsoft PowerPoint
ACAMS
Operational Transformation

Report this job