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Added 2 mins ago
C
Construction Site Coordinators - Montreal - Candidate Pool
CIMA+
Montreal, QC
- Full-time
…is open-ended. Our Talent Acquisition team will review each application and contact you at the appropriate time, if…
Added 2 mins ago
FH
Bellperson
Fairmont Hotels & Resorts
Lake Louise, AB
- Full-time
Addresses guest concerns and brings them to the attention of the Manager on Duty
Added 2 mins ago
OT
Product Manager
Ocean Technologies Group
Canada
- Full-time
Working with the Senior Product Manager, you will collaborate in shaping product strategy, defining priorities, and delivering high-impact features that improve operational efficiency,…
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Facilities Manager (6-month contract)
Geotab
Oakville, ON
- Contract
…growth and deliver results! Geotab is seeking a Facilities Manager who will lead the Oakville Office Experience team and oversee the facilities, vendors, projects, and building operations…
Added 2 mins ago
FC
Fraud Manager
Ford Credit
Oakville, ON
- Full-time
The Fraud Manager is a high-impact, leadership position within Ford Credit's Risk Management Organization. It requires a blend of fraud expertise, strong leadership, organization skills,…
Added 2 mins ago
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Energy Management Specialist
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Mississauga, ON
- Full-time
Reporting to Manager of Energy Management, the successful candidate will be responsible for analyzing utility consumption data, preparing utility budget forecasts and quarterly projections,…
Added 2 mins ago
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Business Assistant
Pivotal Integrated HR Solutions
Guelph, ON · Greater Guelph Metropolitan Area
- $25 to $28 CAD / hour
- Full-time
…HR & office administration work. This role serves as the key support for company operation, liaising with local vendors, external accountants, and overseas head office. Payroll processing…
Added 14 mins ago
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Trans Mountain
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Project Engineer, Pipeline MOP (Contract)
Trans Mountain
Calgary, AB
Support the Manager, Pipeline MOP and Project Manager, Pipeline in coordinating engineering deliverables, technical decisions, action items, schedules, estimates, risk registers, and gate…
Added 14 mins ago
Project Manager, Pipeline MOP (Contract)
Trans Mountain
Calgary, AB
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Sales Account Manager
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Markham, ON
- Full-time
The Sales Account Manager works to develop new and potential accounts within a defined territory of Fire Safety and Protection LLC (FSP). The Sales Account Manager will provide expert…
Added 14 mins ago
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Spa Registered Massage Therapist
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Edmonton, AB
- Part-time
…including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional…
Added 14 mins ago
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Spécialiste principal(e) – Fidélisation et CRM/Senior Loyalty & CRM Specialist
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- Full-time
…expériences personnalisées à nos membres sur le Web, dans l’application et en…
Added 14 mins ago
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Customer Success Manager
BlueCat
Canada
- Full-time
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Added 14 mins ago
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Senior Coordinator, OT SCADA
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Senior Manager, Board Services, Enterprise Board Management
BMO
Toronto, ON · FCP
- Full-time
Provides services in support of legal counsel. Participates in the implementation of improvement opportunities to contribute to the effective and efficient operations of the business.…
Added 14 mins ago
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Produce Department Manager
Loblaw Companies Limited
ON
- Full-time
…invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable…
Added 14 mins ago
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Health/Beauty Department Manager
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Toronto, ON
- Full-time
…invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable…
Added 14 mins ago
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Manager, Information Risk Management
Manulife
Toronto, ON · Waterloo, ON · Montreal, QC · Halifax, NS
- Full-time
The Manager, Information Risk Management, plays a critical role in supporting regulatory readiness by leading and coordinating Line 2 activities related to regulatory requests, data calls,…
Added 26 mins ago
Customer Processing Representative
The Canada Life Assurance Company
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Added 26 mins ago
Nursing Assistant - Repost
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Winnipeg, MB
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Senior Primary Care Assistant - Repost
Winnipeg Regional Health Authority
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Added 26 mins ago
Unit Assistant - Repost
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TEKsystems

Engagement Manager

Ottawa, ON, Canada

$70,900 to $106,300 CAD / year · Full-time

Apply About employer

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Job details

Pay: $70,900 to $106,300 CAD / year
Job type: Full-time
Posting language: English · French
Posted: Oct 4, 2026

Original job description

English section of this bilingual listing.

Description

Think of TEKsystems Global Services (TGS) as the growth solution for enterprises today. We unleash growth through technology, strategy, design, execution and operations with a customer-first mindset for bold business leaders. We deliver cloud, data and customer experience solutions. Our partnerships with leading cloud, design and business intelligence platforms fuel our expertise.

We value deep relationships, dedication to serving others and inclusion. We drive positive outcomes for our people and our business, and we stay true to our commitments and act in harmony with our words. We exist to create significant opportunities for people to achieve fulfillment through career success.

Ready to join us?

Heres what the opportunity supported through our TGS Talent Acquisition Team requires:

Position Overview

The Engagement Manager (EM) is a delivery leadership position within the TEKsystems Global Services (TGS) organization and responsible for managing one or more engagements or engagement teams at a time. This individual is responsible for managing customer expectations through regular check-ins and timely updates on engagement progress. The EM ensures service delivery and that the outcomes align with client success criteria. This role quantifies the business benefits of engagement outcomes throughout the engagement lifecycle.

This position requires strong project management skills, proficiency in relevant technical practices, and a proven track record of successful client engagements. The Engagement Manager is measured by customer satisfaction, customer retention/expansion, financial targets achieved, and billable utilization for all engagements in their portfolio.

This role may require travel several times per year.

Essential Job Duties and Responsibilities:

Engagement Management o Overseeing engagements to ensure objectives are met, delivered on time, and within budget. Additionally, ensuring internal compliance requirements are met. Financial Management o Managing the financial aspects of engagements, including budgeting, forecasting, and ensuring profitability. Resource Allocation and Optimization o Ensuring efficient utilization of resources across engagements, optimizing team performance and engagement outcomes. Risk Management and Mitigation o Identifying potential risks early and implementing strategies to mitigate them, ensuring engagement stability. Client Relationship Management o Builds rapport and maintains relationships with client stakeholders to understand their long-term goals and align services accordingly. Stakeholder Communication o Providing regular updates to internal/external stakeholders on engagement progress, challenges, and outcomes. Performance Reporting o Preparing detailed performance reports and presenting them to senior management and clients. Team Leadership and Development o Leading engagement teams, mentoring junior resources, and fostering a collaborative team environment. Client Satisfaction and Retention o Focusing on client satisfaction and retention by delivering high-quality services and addressing any issues promptly. Business Development o Identifying opportunities and collaborating with sales/practice partners for upselling and cross-selling to existing clients, contributing to organic business growth.

Behavioral Competencies and Responsibilities:

Manages Complexity o Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Action Oriented o Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Communicates Effectively o Develops and delivers multimode communications that convey a clear understanding of the unique needs of different audiences. Actively listens to understand customer needs and articulates solution options clearly. Customer Focus o Builds strong customer relationships and delivers customer-centric solutions. Takes a consultative approach to propose solutions that benefit the customer and solves their business needs being a trusted partner and advisor. Drives Results o Creates a climate where people are motivated to do their best to help the organization achieve its objectives. Hosts regular meetings with the team and encourages input from others. Collaboration o Works well with cross-functional teams, fostering a collaborative environment to achieve common goals.

Required Skills & Qualifications:

Bachelors Degree or equivalent experience Excellent oral and written communication skills (English language) Analysis and problem-solving skills Time management and organizational skills People management skills

Preferred Skills & Qualifications:

Certifications: PMP and/or IAOP (Outsourcing Professional) and Scrum Master Methodologies: Exposure to Agile methodologies: Scrum, Kanban, SAFe, XP

Skills

Project management, agile, service delivery, Scrum, Pmp, kanban, prince2, SAFe, XP, IAOP

Top Skills Details

Project management,agile,service delivery

Additional Skills & Qualifications

Excellent communication skills

Experience Level

Entry Level

Job Type & Location

This is a Permanent position based out of Ottawa, ON.

Pay and Benefits

The pay range for this position is $70900.00 - $106300.00/yr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

This is a hybrid position in Ottawa,ON.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.econnaissez et acceptez que celle-ci puisse être examinée à laide doutils dIA.

Read the full bilingual original

Description

Ready to join us?

Heres what the opportunity supported through our TGS Talent Acquisition Team requires:

Position Overview

This role may require travel several times per year.

Essential Job Duties and Responsibilities:

Behavioral Competencies and Responsibilities:

Required Skills & Qualifications:

Preferred Skills & Qualifications:

Certifications: PMP and/or IAOP (Outsourcing Professional) and Scrum Master Methodologies: Exposure to Agile methodologies: Scrum, Kanban, SAFe, XP

Skills

Project management, agile, service delivery, Scrum, Pmp, kanban, prince2, SAFe, XP, IAOP

Top Skills Details

Project management,agile,service delivery

Additional Skills & Qualifications

Excellent communication skills

Experience Level

Entry Level

Job Type & Location

This is a Permanent position based out of Ottawa, ON.

Pay and Benefits

The pay range for this position is $70900.00 - $106300.00/yr.

Workplace Type

This is a hybrid position in Ottawa,ON.

À propos de TEKsystems et TEKsystems Global Services

Nous sommes un fournisseur de services aux entreprises et de technologies. Nous accélérons la transformation de nos clients. Notre compétence en stratégie, conception, exécution et opérations libère la valeur de lentreprise par un éventail de solutions. Nous sommes une équipe de 80 000 personnes qui collaborent avec plus de 60 000 clients, notamment 80 % du Fortune 500 en Amérique du Nord, Europe et Asie, qui collaborent avec nous dans le cadre de nos capacités full-stack et notre rythme. Nous sommes des penseurs stratégiques, des collaborateurs pratiques qui aident les clients à exploiter le changement et maîtriser le dynamisme de la technologie. Nous bâtissons le futur en livrant les résultats et en créant un impact positif dans nos communautés mondiales. TEKsystems et TEKsystems Global Services sont des entreprises dAllegis Group. Découvrez dautres informations à TEKsystems.com.

Ordonnance sur légalité des chances de San Francisco: Conformément à lOrdonnance sur légalité des chances de San Francisco, pour tous les postes situés dans la ville et le comté de San Francisco, nous examinerons les candidatures des personnes qualifiées ayant un casier judiciaire ou des antécédents criminels.

Utilisation de lintelligence artificielle (IA): Nous pouvons utiliser lintelligence artificielle (IA) pour soutenir certaines étapes de notre processus dembauche, notamment la recherche, la présélection et lévaluation des candidatures. LIA aide à analyser les candidatures et les qualifications, mais les décisions finales sont prises par notre équipe de recrutement. En soumettant votre candidature, vous reconnaissez et acceptez que celle-ci puisse être examinée à laide doutils dIA.

About TEKsystems and TEKsystems Global Services

Apply About employer

More about this job

Responsibilities

The Engagement Manager is responsible for overseeing project delivery, managing financial budgets, and ensuring client satisfaction throughout the engagement lifecycle. They lead cross-functional teams, mitigate project risks, and collaborate with sales partners to identify business growth opportunities.

Requirements

Candidates must possess a bachelor's degree or equivalent experience along with strong project management and communication skills. Proficiency in Agile methodologies and relevant professional certifications like PMP or Scrum Master are preferred.

Skills

Project management
Agile
Service delivery
Scrum
Pmp
Kanban
Prince2
SaFe
Xp
Iaop
Financial management
Risk management
Stakeholder communication
Team leadership
Business development

Visa sponsorship

Not detected in the job text

Keywords

Project management
Agile
Service delivery
Scrum
Pmp
Kanban
Prince2
SaFe
Xp
Iaop
Financial management
Risk management
Stakeholder communication
Team leadership
Business development
Cloud
Data
Customer experience
Business intelligence
Budgeting
Forecasting
Resource allocation
Consultative approach
Performance reporting
Upselling
Cross-selling
Technology services
Strategy
Operations

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