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Added 18 mins ago
EL
Recruiter - 12 month contract
Empire Life
Kingston, ON
- $79,200 to $126,500 CAD / year
- Contract
…out additional responsibilities and opportunities to improve solutions and processes to drive greater efficiency and…
Added 18 mins ago
EL
Human Resources Generalist
Empire Life
Toronto, ON · Greater Toronto Area, Canada
- $79,200 to $126,500 CAD / year
- Full-time
Responds in a timely fashion to business inquiries and employee and manager questions as triaged by Shared Services or the HRBPs.
Added 18 mins ago
R
Financial Advisor
RBC
Halifax, NS
- Full-time
Works with manager and colleagues to learn and practice core competencies required to deliver client discovery, advice solutions and recommendations appropriate for evolving financial needs.
Added 18 mins ago
SA
Applications Product Owner
Stelumar Advanced Manufacturing Inc.
Canada
- Full-time
…revolutionizing homebuilding in Canada through advanced modular building solutions. Founded by Canadian entrepreneur Peter Gilgan, founder of Mattamy Homes, Stelumar combines automation,…
Added 47 mins ago
HR
Technical Safety Specialist
Hitachi Rail
Toronto, ON
- Full-time
The Safety Engineering department is responsible for the safety of the products and project solutions developed and deployed by the Urban Rail Signaling business line and compliance to…
Added 47 mins ago
DG
Service Advisor
Dilawri Group of Companies
Vaughan, ON
- Full-time
Reporting to the Service Manager, the Service Advisor will serve as the primary point of contact between customers and the Service Department. The successful candidate will guide customers…
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Technical Safety Specialist
Hitachi Rail
Burnaby, BC
- Full-time
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Added 1 hour ago
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Manager, Application Support - 26384
Enverus
Calgary, AB
- Full-time
The Application Support Manager leads a frontline customer support team responsible for delivering exceptional customer support and driving customer success across Enverus oil and gas…
Added 1 hour ago
S
Account Manager: Regional Sales Manager
SHIMIFREZ
Toronto, ON
- Full-time
We are looking for a successful account manager who has at least 3 years in the metal fabrication industry to manage our GTA Territory. The ideal candidate has an excellent technical…
Added 1 hour ago
SE
Inside Sales Representative - Software
Schneider Electric
Milton, ON · Montreal, QC · Vancouver, BC
- Full-time
…sales professional looking to build experience in software solutions, partner engagement, and customer-facing…
Added 1 hour ago
AM
Senior Vendor Technology Program Manager
Advanced Micro Devices, Inc
Markham, ON
- Full-time
AMD is seeking a results-driven Senior Vendor Technology Program Manager – Vendor Technology Enablement to shape the next generation of high-performance computing and AI infrastructure. As…
Added 1 hour ago
FH
Manager, Informatics
Fraser Health
Surrey, BC
- Full-time
Bring your demonstrated leadership and consultation skills to this exciting opportunity as a Manager of informatics, Digital Facilities Services and Solutions with Fraser Health's Health…
Added 1 hour ago
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Discovery Program - Operations
ABB
Montreal, QC · Saint-Laurent, QC
- Full-time
…Power. ABB's Smart Power division is the technology leader, with solutions that make power supplies smart, connected and protected. Its intelligent solutions make power more competitive by…
Added 2 hours ago
UO
Undergraduate Coordinator
University of Waterloo
Waterloo, ON · Mathematics & Computer
- Full-time
Accountable to the Student Services Manager for front line student support and triage, enrollment activities, and administrative support of the course teaching activities of the Faculty.…
Added 2 hours ago
UO
Project Manager, WUSA
University of Waterloo
Waterloo, ON · General Services Complex
- Full-time
…entrepreneurial culture. Together, these create partnerships and solutions to tackle today’s and tomorrow’s…
Added 2 hours ago
UO
Director, Information Systems
University of Waterloo
Waterloo, ON
- Full-time
○ Design and implementation of technical solutions to meet business requirements
Added 2 hours ago
UO
Residence Facility Coordinator
University of Waterloo
Waterloo, ON · University of Waterloo Place
- Full-time
…appropriate stakeholders to ensure that the immediate and long term solutions are identified and…
Added 2 hours ago
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Little Chief Restaurant Breakfast Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Hotel Food & Beverage Manager or Shift Supervisor, the Server is responsible for adhering to all policies and procedures within the Hotel and for making each…
Added 2 hours ago
GE
Little Chief Restaurant Evening Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Hotel Food & Beverage Manager or Shift Supervisor, the Server is responsible for adhering to all policies and procedures within the Hotel and for making each…
Added 3 hours ago
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Test Manager ISAC System Verification
Ericsson
Ottawa, ON
- Full-time
…verification, CI/CD integration, and sustainable long-term test solutions designed for both current ISAC products and future 6G…
Added 3 hours ago
CP
Full Stack Solutions Developer
CAAT Pension Plan
Toronto, ON · Head Office
- Full-time
We are seeking a Full Stack Solution Developer for our Pension Solutions team. Reporting to the Manager, Enterprise Automation, the Full Stack Solutions Developer will collaborate closely…
Added 3 hours ago
A
Senior Piping Supports Design Engineer
AtkinsRéalis
Mississauga, ON
- Full-time
…plans and executes the engineering activities assigned by the Technical Lead and/or Technical Manager, resolves routine and complex technical issues, and seeks guidance primarily for…
Added 3 hours ago
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Senior Piping Stress Analyst Engineer
AtkinsRéalis
Mississauga, ON
- Full-time
…plans and executes the engineering activities assigned by the Technical Lead and/or Technical Manager, resolves routine and complex technical issues, and seeks guidance primarily for…
Added 3 hours ago
C
Customer Success Manager
CDW
Toronto, ON
- Full-time
As a Customer Success Manager (CSM), you will be responsible for understanding customers' needs, ensuring a satisfactory customer experience, fostering long-term loyalty, and optimizing the…
Added 3 hours ago
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Lead Roving Technician
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TEKsystems

Engagement Manager

Ottawa, ON, Canada

$70,900 to $106,300 CAD / year · Full-time

Apply About employer

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Job details

Pay: $70,900 to $106,300 CAD / year
Job type: Full-time
Posting language: English · French
Posted: Oct 4, 2026

Original job description

English section of this bilingual listing.

Description

Think of TEKsystems Global Services (TGS) as the growth solution for enterprises today. We unleash growth through technology, strategy, design, execution and operations with a customer-first mindset for bold business leaders. We deliver cloud, data and customer experience solutions. Our partnerships with leading cloud, design and business intelligence platforms fuel our expertise.

We value deep relationships, dedication to serving others and inclusion. We drive positive outcomes for our people and our business, and we stay true to our commitments and act in harmony with our words. We exist to create significant opportunities for people to achieve fulfillment through career success.

Ready to join us?

Heres what the opportunity supported through our TGS Talent Acquisition Team requires:

Position Overview

The Engagement Manager (EM) is a delivery leadership position within the TEKsystems Global Services (TGS) organization and responsible for managing one or more engagements or engagement teams at a time. This individual is responsible for managing customer expectations through regular check-ins and timely updates on engagement progress. The EM ensures service delivery and that the outcomes align with client success criteria. This role quantifies the business benefits of engagement outcomes throughout the engagement lifecycle.

This position requires strong project management skills, proficiency in relevant technical practices, and a proven track record of successful client engagements. The Engagement Manager is measured by customer satisfaction, customer retention/expansion, financial targets achieved, and billable utilization for all engagements in their portfolio.

This role may require travel several times per year.

Essential Job Duties and Responsibilities:

Engagement Management o Overseeing engagements to ensure objectives are met, delivered on time, and within budget. Additionally, ensuring internal compliance requirements are met. Financial Management o Managing the financial aspects of engagements, including budgeting, forecasting, and ensuring profitability. Resource Allocation and Optimization o Ensuring efficient utilization of resources across engagements, optimizing team performance and engagement outcomes. Risk Management and Mitigation o Identifying potential risks early and implementing strategies to mitigate them, ensuring engagement stability. Client Relationship Management o Builds rapport and maintains relationships with client stakeholders to understand their long-term goals and align services accordingly. Stakeholder Communication o Providing regular updates to internal/external stakeholders on engagement progress, challenges, and outcomes. Performance Reporting o Preparing detailed performance reports and presenting them to senior management and clients. Team Leadership and Development o Leading engagement teams, mentoring junior resources, and fostering a collaborative team environment. Client Satisfaction and Retention o Focusing on client satisfaction and retention by delivering high-quality services and addressing any issues promptly. Business Development o Identifying opportunities and collaborating with sales/practice partners for upselling and cross-selling to existing clients, contributing to organic business growth.

Behavioral Competencies and Responsibilities:

Manages Complexity o Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Action Oriented o Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Communicates Effectively o Develops and delivers multimode communications that convey a clear understanding of the unique needs of different audiences. Actively listens to understand customer needs and articulates solution options clearly. Customer Focus o Builds strong customer relationships and delivers customer-centric solutions. Takes a consultative approach to propose solutions that benefit the customer and solves their business needs being a trusted partner and advisor. Drives Results o Creates a climate where people are motivated to do their best to help the organization achieve its objectives. Hosts regular meetings with the team and encourages input from others. Collaboration o Works well with cross-functional teams, fostering a collaborative environment to achieve common goals.

Required Skills & Qualifications:

Bachelors Degree or equivalent experience Excellent oral and written communication skills (English language) Analysis and problem-solving skills Time management and organizational skills People management skills

Preferred Skills & Qualifications:

Certifications: PMP and/or IAOP (Outsourcing Professional) and Scrum Master Methodologies: Exposure to Agile methodologies: Scrum, Kanban, SAFe, XP

Skills

Project management, agile, service delivery, Scrum, Pmp, kanban, prince2, SAFe, XP, IAOP

Top Skills Details

Project management,agile,service delivery

Additional Skills & Qualifications

Excellent communication skills

Experience Level

Entry Level

Job Type & Location

This is a Permanent position based out of Ottawa, ON.

Pay and Benefits

The pay range for this position is $70900.00 - $106300.00/yr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

This is a hybrid position in Ottawa,ON.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.econnaissez et acceptez que celle-ci puisse être examinée à laide doutils dIA.

Read the full bilingual original

Description

Ready to join us?

Heres what the opportunity supported through our TGS Talent Acquisition Team requires:

Position Overview

This role may require travel several times per year.

Essential Job Duties and Responsibilities:

Behavioral Competencies and Responsibilities:

Required Skills & Qualifications:

Preferred Skills & Qualifications:

Certifications: PMP and/or IAOP (Outsourcing Professional) and Scrum Master Methodologies: Exposure to Agile methodologies: Scrum, Kanban, SAFe, XP

Skills

Project management, agile, service delivery, Scrum, Pmp, kanban, prince2, SAFe, XP, IAOP

Top Skills Details

Project management,agile,service delivery

Additional Skills & Qualifications

Excellent communication skills

Experience Level

Entry Level

Job Type & Location

This is a Permanent position based out of Ottawa, ON.

Pay and Benefits

The pay range for this position is $70900.00 - $106300.00/yr.

Workplace Type

This is a hybrid position in Ottawa,ON.

À propos de TEKsystems et TEKsystems Global Services

Nous sommes un fournisseur de services aux entreprises et de technologies. Nous accélérons la transformation de nos clients. Notre compétence en stratégie, conception, exécution et opérations libère la valeur de lentreprise par un éventail de solutions. Nous sommes une équipe de 80 000 personnes qui collaborent avec plus de 60 000 clients, notamment 80 % du Fortune 500 en Amérique du Nord, Europe et Asie, qui collaborent avec nous dans le cadre de nos capacités full-stack et notre rythme. Nous sommes des penseurs stratégiques, des collaborateurs pratiques qui aident les clients à exploiter le changement et maîtriser le dynamisme de la technologie. Nous bâtissons le futur en livrant les résultats et en créant un impact positif dans nos communautés mondiales. TEKsystems et TEKsystems Global Services sont des entreprises dAllegis Group. Découvrez dautres informations à TEKsystems.com.

Ordonnance sur légalité des chances de San Francisco: Conformément à lOrdonnance sur légalité des chances de San Francisco, pour tous les postes situés dans la ville et le comté de San Francisco, nous examinerons les candidatures des personnes qualifiées ayant un casier judiciaire ou des antécédents criminels.

Utilisation de lintelligence artificielle (IA): Nous pouvons utiliser lintelligence artificielle (IA) pour soutenir certaines étapes de notre processus dembauche, notamment la recherche, la présélection et lévaluation des candidatures. LIA aide à analyser les candidatures et les qualifications, mais les décisions finales sont prises par notre équipe de recrutement. En soumettant votre candidature, vous reconnaissez et acceptez que celle-ci puisse être examinée à laide doutils dIA.

About TEKsystems and TEKsystems Global Services

Apply About employer

More about this job

Responsibilities

The Engagement Manager is responsible for overseeing project delivery, managing financial budgets, and ensuring client satisfaction throughout the engagement lifecycle. They lead cross-functional teams, mitigate project risks, and collaborate with sales partners to identify business growth opportunities.

Requirements

Candidates must possess a bachelor's degree or equivalent experience along with strong project management and communication skills. Proficiency in Agile methodologies and relevant professional certifications like PMP or Scrum Master are preferred.

Skills

Project management
Agile
Service delivery
Scrum
Pmp
Kanban
Prince2
SaFe
Xp
Iaop
Financial management
Risk management
Stakeholder communication
Team leadership
Business development

Visa sponsorship

Not detected in the job text

Keywords

Project management
Agile
Service delivery
Scrum
Pmp
Kanban
Prince2
SaFe
Xp
Iaop
Financial management
Risk management
Stakeholder communication
Team leadership
Business development
Cloud
Data
Customer experience
Business intelligence
Budgeting
Forecasting
Resource allocation
Consultative approach
Performance reporting
Upselling
Cross-selling
Technology services
Strategy
Operations

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