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Added 1 min ago
AS
Technical Product Manager - Digital Channel Applications
Alterna Savings
Ottawa, ON · Toronto, ON
- Full-time
Help prioritize the product backlog by balancing customer needs, business value, technical feasibility, dependencies, risk, and delivery capacity. Ability to interpret customer needs and…
Added 1 min ago
S
SDET Lead
SIMPRO
Montreal, QC
- Full-time
…Quality Assurance strategy, testing frameworks, and global QA delivery. In this role, you will lead and scale our software quality operations primarily by managing and steering our…
Added 1 min ago
QP
Operations Manager
QuadReal Property Group
Mississauga, ON
- Full-time
As the Operations Manager of the Industrial East Portfolio, you will oversee daily building operations and technical service delivery across a large network of industrial properties and…
Added 11 mins ago
SP
Customer Success Manager - Global Public Sector
Salesforce Partner Canada
Toronto, ON
- Full-time
The Customer Success Manager (CSM) is a versatile expert responsible for ensuring high-value customers who purchase the Signature Success Plan achieve a significant return on their…
Added 16 mins ago
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Customer Success Manager - Global Public Sector
Salesforce
Toronto, ON · Canada - Toronto
- Full-time
The Customer Success Manager (CSM) is a versatile expert responsible for ensuring high-value customers who purchase the Signature Success Plan achieve a significant return on their…
Added 16 mins ago
P
Capital Markets and Accounting Advisory Services, Manager
PwC
Vancouver, BC
- Full-time
As a CMAAS Manager, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn't limited to:
Added 16 mins ago
P
Cybersecurity - Cybersecurity Generalist - Manager 2 - CS - G
PwC
Montreal, QC · Quebec, QC
- Full-time
…systems, and provide proactive solutions to safeguard sensitive…
Added 16 mins ago
T
Business Insights Analyst II
TD
Toronto, ON · Montreal, QC
- Full-time
Communicate insights clearly using effective data visualization and storytelling for both technical and non-technical audiences.
Added 43 mins ago
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Associate Portfolio Manager, Credit Investing
Purpose
Toronto, ON
- Full-time
…decks for others to make them. You will be given the tools, the data infrastructure, and the AI capability to move faster and see further than the market. What you bring is the judgment to…
Added 46 mins ago
Senior Manager, Procurement Business Solutions Owner - P2P Tools
Scotiabank
Toronto, ON
…effectiveness across the source-to-settle lifecycle. Through data‑driven insights and cross‑functional collaboration, the role enables sustainable process improvements and strengthens…
Added 59 mins ago
AC
Senior Programme Manager- Electrification
Accenture Construct
Toronto, ON
- Full-time
The Senior Programme Manager – Electrification is responsible for the overall leadership, planning and successful delivery of complex railway electrification programmes, including Overhead…
Added 59 mins ago
IC
Consultant- SAP CSV & Data Migration, Life Sciences- Business Consulting
Infosys Consulting
Toronto, ON
- Full-time
We are seeking experienced professionals with proven success in Computer System Validation (CSV), ERP Testing, Data Migration Compliance, and Quality Management within regulated Life…
Added 1 hour ago
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Manager, Data Engineering
Avanade
Toronto, ON
- Full-time
Experience working with stakeholders to create technical visions, high-level architectures, and delivery roadmaps for large programs of work that involve the latest AI concepts particularly…
Added 1 hour ago
Business Analyst - FIN
Government of Alberta
Edmonton, AB
…technologies, particularly artificial intelligence, automation, and data-driven tools or a strong willingness to learn and adapt, is essential to success in this role. The ideal candidate…
Added 1 hour ago
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Staff Technical Program Manager (Canada )
Shopify
Canada
- Full-time
10+ years experience experience in engineering, product/technical program management, data analysis, or product development
Added 1 hour ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
The Manager, Digital Solutions, is responsible for the delivery and ongoing management of the City’s enterprise applications, digital solutions, and data and information management…
Added 2 hours ago
MH
Implementations Manager
MedMe Health
Toronto, ON
- $105,000 to $145,000 CAD / year
- Full-time
As our Implementation Manager, you'll own delivery from post-sale planning through go-live and adoption, including phased expansion from pilots to broader networks. Strong implementation is…
Added 2 hours ago
ZT
Senior Manager, Technical Software Program Manager
Zebra Technologies
Mississauga, ON · CAN - Mississauga, Canada
- Full-time
The Senior Manager, Technical Software Program Management (TPM) for EMC SW Solutions is a leadership role responsible for steering large-scale, complex software programs from initial…
Added 2 hours ago
Senior Customer Success Manager (Transformation Advisor), Independent Software Vendor (ISV)
Amazon
Toronto, ON
AWS Canada is looking for a Customer Success Manager (CSM) to join our Independent Software Vendor (ISV) team, a role at the intersection of technology strategy, business transformation,…
Added 2 hours ago
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Managing Director, Head of Financial Engineering
BMO
Toronto, ON · FCP
- Full-time
…identify, prioritize, design and deliver advanced analytical tools, data solutions and decision-support capabilities that enhance investment outcomes, business effectiveness and client…
Added 2 hours ago
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Strategic Sourcing Manager
BMO
Toronto, ON · YNG
- Full-time
The Sourcing Manager, External Labor supports end-to-end sourcing for BMO's External Labor portfolio, including professional services, advisory services, technology services, staff…
Added 2 hours ago
Senior Manager, Development
Scotiabank
Toronto, ON
The Senior Manager, Development – Data Engineering will provide strategic and hands‑on leadership within Scotiabank’s Data & AI Technology team. This role is accountable for leading and…
Added 3 hours ago
I
Senior Manager, Information Security & IT
illumin
Toronto, ON
- Full-time
…connect with their audiences in powerful ways through real-time data and easy-to-use visual tools. By seamlessly combining media planning and buying in an intuitive interface, marketers can…
Added 3 hours ago
MANAGER, FINANCE ENABLEMENT, TECHNOLOGY & TRANSFORMATION (HYBRID)
Green Shield Canada
Toronto, ON · Windsor, ON
We are seeking a strategic, technically curious, and execution-oriented Manager, Finance Enablement, Technology & Transformation to modernize how Finance works. This individual contributor…
Added 3 hours ago
Manager, Loyalty & Partnership Infrastructure
Scotiabank
Toronto, ON
Technical project delivery and continuous improvement

TEKsystems

Engagement Manager

Ottawa, ON, Canada

$70,900 to $106,300 CAD / year · Full-time

Apply About employer

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Job details

Pay: $70,900 to $106,300 CAD / year
Job type: Full-time
Posting language: English · French
Posted: Oct 4, 2026

Original job description

English section of this bilingual listing.

Description

Think of TEKsystems Global Services (TGS) as the growth solution for enterprises today. We unleash growth through technology, strategy, design, execution and operations with a customer-first mindset for bold business leaders. We deliver cloud, data and customer experience solutions. Our partnerships with leading cloud, design and business intelligence platforms fuel our expertise.

We value deep relationships, dedication to serving others and inclusion. We drive positive outcomes for our people and our business, and we stay true to our commitments and act in harmony with our words. We exist to create significant opportunities for people to achieve fulfillment through career success.

Ready to join us?

Heres what the opportunity supported through our TGS Talent Acquisition Team requires:

Position Overview

The Engagement Manager (EM) is a delivery leadership position within the TEKsystems Global Services (TGS) organization and responsible for managing one or more engagements or engagement teams at a time. This individual is responsible for managing customer expectations through regular check-ins and timely updates on engagement progress. The EM ensures service delivery and that the outcomes align with client success criteria. This role quantifies the business benefits of engagement outcomes throughout the engagement lifecycle.

This position requires strong project management skills, proficiency in relevant technical practices, and a proven track record of successful client engagements. The Engagement Manager is measured by customer satisfaction, customer retention/expansion, financial targets achieved, and billable utilization for all engagements in their portfolio.

This role may require travel several times per year.

Essential Job Duties and Responsibilities:

Engagement Management o Overseeing engagements to ensure objectives are met, delivered on time, and within budget. Additionally, ensuring internal compliance requirements are met. Financial Management o Managing the financial aspects of engagements, including budgeting, forecasting, and ensuring profitability. Resource Allocation and Optimization o Ensuring efficient utilization of resources across engagements, optimizing team performance and engagement outcomes. Risk Management and Mitigation o Identifying potential risks early and implementing strategies to mitigate them, ensuring engagement stability. Client Relationship Management o Builds rapport and maintains relationships with client stakeholders to understand their long-term goals and align services accordingly. Stakeholder Communication o Providing regular updates to internal/external stakeholders on engagement progress, challenges, and outcomes. Performance Reporting o Preparing detailed performance reports and presenting them to senior management and clients. Team Leadership and Development o Leading engagement teams, mentoring junior resources, and fostering a collaborative team environment. Client Satisfaction and Retention o Focusing on client satisfaction and retention by delivering high-quality services and addressing any issues promptly. Business Development o Identifying opportunities and collaborating with sales/practice partners for upselling and cross-selling to existing clients, contributing to organic business growth.

Behavioral Competencies and Responsibilities:

Manages Complexity o Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Action Oriented o Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Communicates Effectively o Develops and delivers multimode communications that convey a clear understanding of the unique needs of different audiences. Actively listens to understand customer needs and articulates solution options clearly. Customer Focus o Builds strong customer relationships and delivers customer-centric solutions. Takes a consultative approach to propose solutions that benefit the customer and solves their business needs being a trusted partner and advisor. Drives Results o Creates a climate where people are motivated to do their best to help the organization achieve its objectives. Hosts regular meetings with the team and encourages input from others. Collaboration o Works well with cross-functional teams, fostering a collaborative environment to achieve common goals.

Required Skills & Qualifications:

Bachelors Degree or equivalent experience Excellent oral and written communication skills (English language) Analysis and problem-solving skills Time management and organizational skills People management skills

Preferred Skills & Qualifications:

Certifications: PMP and/or IAOP (Outsourcing Professional) and Scrum Master Methodologies: Exposure to Agile methodologies: Scrum, Kanban, SAFe, XP

Skills

Project management, agile, service delivery, Scrum, Pmp, kanban, prince2, SAFe, XP, IAOP

Top Skills Details

Project management,agile,service delivery

Additional Skills & Qualifications

Excellent communication skills

Experience Level

Entry Level

Job Type & Location

This is a Permanent position based out of Ottawa, ON.

Pay and Benefits

The pay range for this position is $70900.00 - $106300.00/yr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

This is a hybrid position in Ottawa,ON.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.econnaissez et acceptez que celle-ci puisse être examinée à laide doutils dIA.

Read the full bilingual original

Description

Ready to join us?

Heres what the opportunity supported through our TGS Talent Acquisition Team requires:

Position Overview

This role may require travel several times per year.

Essential Job Duties and Responsibilities:

Behavioral Competencies and Responsibilities:

Required Skills & Qualifications:

Preferred Skills & Qualifications:

Certifications: PMP and/or IAOP (Outsourcing Professional) and Scrum Master Methodologies: Exposure to Agile methodologies: Scrum, Kanban, SAFe, XP

Skills

Project management, agile, service delivery, Scrum, Pmp, kanban, prince2, SAFe, XP, IAOP

Top Skills Details

Project management,agile,service delivery

Additional Skills & Qualifications

Excellent communication skills

Experience Level

Entry Level

Job Type & Location

This is a Permanent position based out of Ottawa, ON.

Pay and Benefits

The pay range for this position is $70900.00 - $106300.00/yr.

Workplace Type

This is a hybrid position in Ottawa,ON.

À propos de TEKsystems et TEKsystems Global Services

Nous sommes un fournisseur de services aux entreprises et de technologies. Nous accélérons la transformation de nos clients. Notre compétence en stratégie, conception, exécution et opérations libère la valeur de lentreprise par un éventail de solutions. Nous sommes une équipe de 80 000 personnes qui collaborent avec plus de 60 000 clients, notamment 80 % du Fortune 500 en Amérique du Nord, Europe et Asie, qui collaborent avec nous dans le cadre de nos capacités full-stack et notre rythme. Nous sommes des penseurs stratégiques, des collaborateurs pratiques qui aident les clients à exploiter le changement et maîtriser le dynamisme de la technologie. Nous bâtissons le futur en livrant les résultats et en créant un impact positif dans nos communautés mondiales. TEKsystems et TEKsystems Global Services sont des entreprises dAllegis Group. Découvrez dautres informations à TEKsystems.com.

Ordonnance sur légalité des chances de San Francisco: Conformément à lOrdonnance sur légalité des chances de San Francisco, pour tous les postes situés dans la ville et le comté de San Francisco, nous examinerons les candidatures des personnes qualifiées ayant un casier judiciaire ou des antécédents criminels.

Utilisation de lintelligence artificielle (IA): Nous pouvons utiliser lintelligence artificielle (IA) pour soutenir certaines étapes de notre processus dembauche, notamment la recherche, la présélection et lévaluation des candidatures. LIA aide à analyser les candidatures et les qualifications, mais les décisions finales sont prises par notre équipe de recrutement. En soumettant votre candidature, vous reconnaissez et acceptez que celle-ci puisse être examinée à laide doutils dIA.

About TEKsystems and TEKsystems Global Services

Apply About employer

More about this job

Responsibilities

The Engagement Manager is responsible for overseeing project delivery, managing financial budgets, and ensuring client satisfaction throughout the engagement lifecycle. They lead cross-functional teams, mitigate project risks, and collaborate with sales partners to identify business growth opportunities.

Requirements

Candidates must possess a bachelor's degree or equivalent experience along with strong project management and communication skills. Proficiency in Agile methodologies and relevant professional certifications like PMP or Scrum Master are preferred.

Skills

Project management
Agile
Service delivery
Scrum
Pmp
Kanban
Prince2
SaFe
Xp
Iaop
Financial management
Risk management
Stakeholder communication
Team leadership
Business development

Visa sponsorship

Not detected in the job text

Keywords

Project management
Agile
Service delivery
Scrum
Pmp
Kanban
Prince2
SaFe
Xp
Iaop
Financial management
Risk management
Stakeholder communication
Team leadership
Business development
Cloud
Data
Customer experience
Business intelligence
Budgeting
Forecasting
Resource allocation
Consultative approach
Performance reporting
Upselling
Cross-selling
Technology services
Strategy
Operations

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