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Added 1 min ago
RB
Financing Specialist - Agriculture
Royal Bank of Canada
Guelph, ON · Strathroy-Caradoc, ON · Woodstock, ON
- Full-time
…exceptional client experience by being a trusted strategic advisor who provides superior business, financial and credit advice, and support portfolio management. You partner with…
Added 1 min ago
RB
Insurance Advisor - Life, Health & Wealth
Royal Bank of Canada
Charlottetown, PE
- Full-time
…Field Sales team at RBC Insurance. As an accredited Insurance Advisor Life, Health & Wealth (HLLQP/LLQP) you provide integrated life insurance planning and advice to your existing network…
Added 16 mins ago
FA
Finance Business Partner
Flair Airlines
Calgary, AB
- Full-time
Act as a trusted advisor, delivering actionable insights that enhance decision-making and operational efficiency.
Added 46 mins ago
TC
Senior People & Culture Advisor
The Common Good
AB · Edmonton, AB
- Full-time
Are you an experienced People & Culture professional who enjoys being a trusted advisor to managers, making things better and creating a great employee experience?
Added 2 hours ago
RB
Financial Security Advisor, Insurance
Royal Bank of Canada
Blainville, QC · Boucherville, QC · Brossard, QC · Drummondville, QC · Gatineau, QC · Laval, QC · Levis, QC · Longueuil, QC · Mascouche, QC · Montreal, QC · Pointe-Claire, QC · Quebec, QC · Rimouski, QC · Saint-Constant, QC · Saint-Jérôme, QC · Salaberry-de-Valleyfield, QC · Trois-Rivières, QC · Westmount, QC
- Full-time
As an accredited Life, Health & Wealth Advisor (HLLQP/LLQP) (Financial Security Advisor) you provide integrated life insurance planning and advice to your existing network of referrals and…
Added 2 hours ago
RB
Insurance Advisor Life, Health & Wealth
Royal Bank of Canada
Arnprior, ON · Carleton Place, ON · Cornwall, ON · Kingston, ON · Ottawa, ON · Pembroke, ON
- Full-time
As an accredited Life, Health & Wealth Advisor (HLLQP/LLQP) you provide integrated life insurance planning and advice to your existing network of referrals and new RBC client acquisitions.…
Added 2 hours ago
RB
Banking Advisor
Royal Bank of Canada
Chandler, QC
- Full-time
Added 2 hours ago
RB
Client Advisor
Royal Bank of Canada
Stephenville, NL
- Part-time
…a great career with us as a future Account Manager/Banking…
Added 2 hours ago
RB
Client Advisor Intern
Royal Bank of Canada
Windsor, ON
- Part-time
…a great career with us as a future Account Manager/Banking…
Added 2 hours ago
CT
Snowflake Architect
Celebal Technologies
Calgary, AB
- Full-time
We are looking for a Senior ETL developer with Snowflake experience to serve as a technical leader and trusted advisor for business/stakeholders. This role is not just about building data…
Added 2 hours ago
Channel Solutions Engineer
Verkada
Toronto, ON
…to physical security. The Channel SE is a trusted technical advisor for Verkada partners and plays a critical role in driving technical enablement, joint solution architectures, partner…
Added 2 hours ago
B
Building Enclosure Engineer
BPA
Ottawa, ON · Kanata, ON
- Full-time
Act as a trusted technical advisor to clients, contractors, and internal teams.
Added 3 hours ago
CC
Analyst, Insights and Pipeline Management
Canadian Cancer Society
Ottawa, ON
- $52,000 to $59,000 CAD / year
- Full-time
Serve as a trusted advisor to fundraising staff by interpreting data, identifying opportunities and risks, and providing strategic recommendations on prospect discovery, portfolio…
Added 3 hours ago
R
Financial Security Advisor, Insurance
RBC
Blainville, QC · Boucherville, QC · Brossard, QC · Drummondville, QC · Gatineau, QC · Laval, QC · Levis, QC · Longueuil, QC · Mascouche, QC · Montreal, QC · Pointe-Claire, QC · Quebec, QC · Rimouski, QC · Saint-Constant, QC · Saint-Jérôme, QC · Salaberry-de-Valleyfield, QC · Trois-Rivières, QC · Westmount, QC
- Full-time
As an accredited Life, Health & Wealth Advisor (HLLQP/LLQP) (Financial Security Advisor) you provide integrated life insurance planning and advice to your existing network of referrals and…
Added 3 hours ago
R
Insurance Advisor Life, Health & Wealth
RBC
Arnprior, ON · Carleton Place, ON · Cornwall, ON · Kingston, ON · Ottawa, ON · Pembroke, ON
- Full-time
As an accredited Life, Health & Wealth Advisor (HLLQP/LLQP) you provide integrated life insurance planning and advice to your existing network of referrals and new RBC client acquisitions.…
Added 3 hours ago
LH
Director Occupational Health & Wellness
Lifemark Health Group
St. John's, NL
- $130,000 to $165,000 CAD / year
- Full-time
Act as the primary subject matter expert and strategic advisor to executive leadership on complex workplace health risks, advanced policy formulation, and critical incident response…
Added 3 hours ago
LH
Physiotherapist
Lifemark Health Group
Oakville, ON
- $36.92 to $54.14 CAD / hour
- Full-time
…This is your chance to share what drives you - your Talent Advisor is here to guide you toward a path that fits your goals and…
Added 3 hours ago
SI
HRIS Senior Advisor - Workday
Saputo Inc.
Montreal, QC
- Full-time
Saputo Inc. is seeking a HRIS Senior Advisor - Workday, for an existing opportunity within our organization. The Workday Advisor will participate in supporting the implementation and…
Added 4 hours ago
C
Senior Product Owner- Digital Banking
CGI
Halifax, NS
- Full-time
Build strong, trust-based relationships with Canadian credit union clients, acting as a strategic advisor and advocate for their needs.
Added 4 hours ago
C
Senior Site Reliability Specialist (SRE) – Equity Trading Platform
CGI
Montreal, QC
- Full-time
Technical advisor: Test and analyze the platform to identify recurring or potential bottlenecks. Develop proposals to address issues by refactoring algorithms, redesigning components, or…
Added 4 hours ago
1
Senior Corporate Legal Counsel, Operations
123Dentist
Toronto, ON
- $170,000 to $190,000 CAD / year
- Full-time
Act as a trusted advisor to senior leadership on key legal risks and the implications of business strategies and initiatives
Added 4 hours ago
SI
HRIS Senior Advisor - Workday
Saputo Inc.
Montreal, QC
- Full-time
Saputo Inc. is seeking a HRIS Senior Advisor - Workday, for an existing opportunity within our organization. The Workday Advisor will participate in supporting the implementation and…
Added 4 hours ago
Technical Account Manager (TAM)
Web Hosting Canada (WHC)
Montreal, QC
WHC is looking for a Technical Account Manager to support our premium and VIP customers as their trusted technical advisor. Reporting to the Director of Customer Care, you’ll own the…
Added 4 hours ago
R
Insurance Advisor - Life, Health & Wealth
RBC
Charlottetown, PE
- Full-time
…Field Sales team at RBC Insurance. As an accredited Insurance Advisor Life, Health & Wealth (HLLQP/LLQP) you provide integrated life insurance planning and advice to your existing network…
Added 4 hours ago
H
Specialist – Project Planning & Integration
Hays
Sudbury, ON
- $110,000 to $125,000 CAD / year
- Full-time
…management processes. This role also serves as a key planning advisor to Canadian Operations by providing independent schedule reviews, technical support, and planning capability…

TEKsystems

Représentant Du Service à La Clientèle

Montreal, QC, Canada

$24 to $25 CAD / hour · Contract

Apply About employer

Applications open in a new tab.

Job details

Pay: $24 to $25 CAD / hour
Job type: Contract
Posting language: English · French
Posted: Nov 2, 2026

Original job description

English section of this bilingual listing.

Conseiller(ère) en services

bancaires courants / Everyday Banking Advisor (Bilingual English/French)

À propos de l'opportunité

Notre client, membre des Big

actively looking to hire Everyday Banking Advisors to join their teams in

Montreal, QC.

This role is an amazing

opportunity for someone looking to join a Big 5 Bank and work directly with

their teams on a contract basis.

Duties

Receive 40-60 inbound calls per shift.
Manage day-to-day inquiries, including:
- Everyday banking questions
- Account openings
- Password reset assistance
- Credit card charge inquiries
Focus on helping clients when they need us most by responding empathetically to a variety of questions, providing banking solutions, and resolving concerns at the first point of contact.
Contribute to team success by supporting colleagues in meeting client needs.
Cultivate and maintain strong relationships with partners and stakeholders.
Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests.
Educate and assist clients with utilizing digital banking tools and capabilities.

Must-Haves

Fluency in English and French (reading and verbal is required). Testing will be administered to assess language skills.

6+ months of previous call centre or phone-based customer service experience handling a high volume of calls (40+ per day).

Personal flexibility to work shift work, including weekends.

Ability to work on a hybrid schedule (1 day in office per week).

Proven ability to build rapport and maintain client relationships, preferably in the financial or service industry, while working independently and as part of a team.

Soft Skills

Ability to work independently with proven time management, organizational, and problem-solving skills.
Exceptional client service capability and confidence in engaging clients across multiple channels (phone, video, etc.) using a friendly, positive, and professional tone.
Strong digital literacy across smartphones, tablets, laptops, and other devices, with above-average keyboarding, internet navigation, computer navigation, and multitasking skills.
Interest in mobile and digital technologies, with the ability to help clients navigate self-service applications.
Passion for delivering exceptional client experiences and helping clients meet their immediate needs and resolve concerns.

#TEKbank26

Job Type & Location

This is a Contract position based out of Montreal, QC.

Pay and Benefits

The pay range for this position is $24.00 - $25.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Job Type & Location

This is a Contract position based out of Montreal, QC.

This is a hybrid position in Montreal,QC.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Quebec Personnel Placement Agency Permit Number AP-2000547

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Read the full bilingual original

Conseiller(ère) en services

bancaires courants / Everyday Banking Advisor (Bilingual English/French)

À propos de l'opportunité

Notre client, membre des Big

5 banques, est activement à la recherche de Conseillers(ères) en services

bancaires courants pour se joindre à ses équipes de Montréal, QC sur une base

contractuelle.

Cette opportunité est idéale

pour les personnes souhaitant intégrer l'une des plus importantes institutions

financières du Canada et travailler directement avec ses équipes.

Tâches requises

Interagir de façon proactive avec les clients de la banque par divers canaux de communication afin doffrir une expérience de service à la clientèle exceptionnelle (téléphone/courriel).
Aider les clients lorsquils ont le plus besoin de nous en répondant avec empathie à une variété de questions, en contribuant à lapplication de solutions bancaires et en résolvant les problèmes au premier point de contact.
Répondre à des demandes liées aux opérations bancaires quotidiennes, aux ouvertures de comptes, aux changements de mots de passe, aux demandes concernant les frais bancaires des cartes de crédit, etc.
Contribuer aux résultats de léquipe en soutenant tous les collègues afin de répondre efficacement aux besoins des clients.
Entretenir et maintenir des relations avec les partenaires afin de travailler comme une seule équipe.
Gérer les risques en respectant les routines, processus de conformité et contrôles visant à protéger les intérêts des clients et des actionnaires.
Éduquer et assister les clients dans lutilisation des outils et capacités numériques.

Tâches indispensables

Expérience dans un centre dappel ou en service à la clientèle.
Capacité exceptionnelle à offrir un service à la clientèle de qualité et à démontrer de lassurance lors des interactions avec les clients via plusieurs canaux (téléphone, vidéo, etc.) avec un ton amical, positif et professionnel.
Solide connaissance du numérique sur une variété dappareils (téléphones intelligents, tablettes, ordinateurs portables, etc.), ainsi que de fortes compétences en navigation Internet, informatique et utilisation du clavier.
Excellentes compétences en communication écrite et verbale, avec la flexibilité daccepter divers quarts de travail répondant aux besoins des clients, du lundi au dimanche, entre 7 h et minuit.
Capacité à établir et maintenir des relations avec la clientèle, idéalement dans les secteurs financiers ou de services, tout en travaillant de façon autonome et en équipe.
Désir de créer des expériences clients exceptionnelles et passion daider les clients à répondre à leurs besoins et préoccupations.

Compétences générales

Capacité à travailler de façon autonome avec dexcellentes aptitudes en gestion du temps, organisation et résolution de problèmes.
Excellentes compétences en service à la clientèle et confiance dans les interactions avec les clients via plusieurs canaux.
Forte aisance numérique avec divers appareils technologiques et outils informatiques.
Intérêt pour les technologies mobiles et numériques et capacité à accompagner les clients dans lutilisation des applications libre-service.
Passion pour lexpérience client et désir daider les clients à résoudre leurs préoccupations.

Everyday Banking Advisor

(English/French)

About the Opportunity

Our client, a Big 5 Bank, is

actively looking to hire Everyday Banking Advisors to join their teams in

Montreal, QC.

This role is an amazing

opportunity for someone looking to join a Big 5 Bank and work directly with

their teams on a contract basis.

Duties

Receive 40-60 inbound calls per shift.
Manage day-to-day inquiries, including:
- Everyday banking questions
- Account openings
- Password reset assistance
- Credit card charge inquiries
Focus on helping clients when they need us most by responding empathetically to a variety of questions, providing banking solutions, and resolving concerns at the first point of contact.
Contribute to team success by supporting colleagues in meeting client needs.
Cultivate and maintain strong relationships with partners and stakeholders.
Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests.
Educate and assist clients with utilizing digital banking tools and capabilities.

Must-Haves

Fluency in English and French (reading and verbal is required). Testing will be administered to assess language skills.
6+ months of previous call centre or phone-based customer service experience handling a high volume of calls (40+ per day).
Personal flexibility to work shift work, including weekends.
Ability to work on a hybrid schedule (1 day in office per week).
Proven ability to build rapport and maintain client relationships, preferably in the financial or service industry, while working independently and as part of a team.

Soft Skills

Ability to work independently with proven time management, organizational, and problem-solving skills.
Exceptional client service capability and confidence in engaging clients across multiple channels (phone, video, etc.) using a friendly, positive, and professional tone.
Strong digital literacy across smartphones, tablets, laptops, and other devices, with above-average keyboarding, internet navigation, computer navigation, and multitasking skills.
Interest in mobile and digital technologies, with the ability to help clients navigate self-service applications.
Passion for delivering exceptional client experiences and helping clients meet their immediate needs and resolve concerns.

#TEKbank26

Job Type & Location

This is a Contract position based out of Montreal, QC.

Pay and Benefits

The pay range for this position is $24.00 - $25.00/hr.

Job Type & Location

This is a Contract position based out of Montreal, QC.

Workplace Type

This is a hybrid position in Montreal,QC.

À propos de TEKsystems et TEKsystems Global Services

Nous sommes un fournisseur de services aux entreprises et de technologies. Nous accélérons la transformation de nos clients. Notre compétence en stratégie, conception, exécution et opérations libère la valeur de lentreprise par un éventail de solutions. Nous sommes une équipe de 80 000 personnes qui collaborent avec plus de 60 000 clients, notamment 80 % du Fortune 500 en Amérique du Nord, Europe et Asie, qui collaborent avec nous dans le cadre de nos capacités full-stack et notre rythme. Nous sommes des penseurs stratégiques, des collaborateurs pratiques qui aident les clients à exploiter le changement et maîtriser le dynamisme de la technologie. Nous bâtissons le futur en livrant les résultats et en créant un impact positif dans nos communautés mondiales. TEKsystems et TEKsystems Global Services sont des entreprises dAllegis Group. Découvrez dautres informations à TEKsystems.com.

Québec Numéro du permis d'agence de placement de personnel AP-2000547

Ordonnance sur légalité des chances de San Francisco: Conformément à lOrdonnance sur légalité des chances de San Francisco, pour tous les postes situés dans la ville et le comté de San Francisco, nous examinerons les candidatures des personnes qualifiées ayant un casier judiciaire ou des antécédents criminels.

Utilisation de lintelligence artificielle (IA): Nous pouvons utiliser lintelligence artificielle (IA) pour soutenir certaines étapes de notre processus dembauche, notamment la recherche, la présélection et lévaluation des candidatures. LIA aide à analyser les candidatures et les qualifications, mais les décisions finales sont prises par notre équipe de recrutement. En soumettant votre candidature, vous reconnaissez et acceptez que celle-ci puisse être examinée à laide doutils dIA.

About TEKsystems and TEKsystems Global Services

Quebec Personnel Placement Agency Permit Number AP-2000547

Apply About employer

More about this job

Responsibilities

The Everyday Banking Advisor will proactively interact with bank clients via phone and email to resolve inquiries, open accounts, and provide banking solutions. They are responsible for maintaining compliance standards, educating clients on digital tools, and supporting team goals to ensure an exceptional customer experience.

Requirements

Candidates must be fluent in English and French and possess at least 6 months of experience in a high-volume call center or customer service environment. Strong digital literacy, the ability to work a flexible shift schedule including weekends, and a professional demeanor are essential for this role.

Skills

Customer Service
Banking Operations
Bilingualism
Call Center
Digital Literacy
Problem Solving
Time Management
Communication
Relationship Management
Compliance
Technical Support
Multitasking
Internet Navigation
Keyboarding

Visa sponsorship

Not detected in the job text

Keywords

Banking
Customer Service
Call Center
Bilingual
Financial Services
Digital Banking
Compliance
Account Opening
Credit Card Inquiries
Technical Support
Relationship Management
Hybrid Work
Contract Position
Stakeholder Management
Problem Resolution
Time Management
Data Entry
Multitasking
Mobile Technology
Self-service Applications

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