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Added 5 mins ago
Warehouse Systems & Process Improvement Specialist
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Full-time
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Added 33 mins ago
Warehouse Systems & Process Improvement Specialist
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Telecommunications Systems Analyst
TEKsystems
Calgary, AB
$45 to $60 CAD / hour
Contract
…configurations, hunt groups, call queues, voicemail settings, validation testing, migration support, and post-cutover issue…

TEKsystems

Telecommunications Systems Analyst

Calgary, AB, Canada

Pay: $45 to $60 CAD / hour
Job type: Contract
Apply by: Nov 1, 2026
Posting language: English · French
Posted: Oct 2, 2026

Apply About employer

Applications open in a new tab.

Original job description

English section of this bilingual listing.

Duration: 6-months to start + good chance of extension

Municipal Government Client of TEKsystems

Description

The contractor will analyze and translate user telephony configurations from the existing PBX platform to the next-generation PBX environment supporting Microsoft Teams Phone. Responsibilities include user profile mapping, DID assignments, voice policies, call routing configurations, hunt groups, call queues, voicemail settings, validation testing, migration support, and post-cutover issue resolution

This Role Would Be Responsible For

Extracting and analyzing user configurations from the legacy PBX
Mapping user profiles, DIDs, line appearances, call flows, hunt groups, call queues, voicemail settings, and routing policies
Translating legacy telephony settings into the new PBX/Teams voice architecture
Supporting bulk user migrations and validation testing

Essential Skills

Three (3) years' experience as a System Analyst and /or Telecommunications Specialist/Engineer; and
Three (3) years' experience with large, complex telecommunication systems that include hardware, software and documentation deliverables;

Desired Skills

Experience with wireline technology solutions, from legacy to leading edge (including but not limited to Nortel, Avaya, Microsoft);
Experience with Unified Communications solutions (including, but not limited to, Avaya, Microsoft, Polycom);
Knowledge of project management processes and experience with PM documentation;
Proven knowledge of system acquisition and methodologies and quality standards;
Excellent verbal and written communication skills to communicate both internally and externally with personnel at all levels.

Job Type & Location

This is a Contract position based out of Calgary, AB.

Pay And Benefits

The pay range for this position is $45.00 - $60.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Workplace Type

This is a hybrid position in Calgary,AB.

À propos de TEKsystems et TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.econnaissez et acceptez que celle-ci puisse être examinée à laide doutils dIA.

Read the full bilingual original

Duration: 6-months to start + good chance of extension

Municipal Government Client of TEKsystems

Description

The contractor will analyze and translate user telephony configurations from the existing PBX platform to the next-generation PBX environment supporting Microsoft Teams Phone. Responsibilities include user profile mapping, DID assignments, voice policies, call routing configurations, hunt groups, call queues, voicemail settings, validation testing, migration support, and post-cutover issue resolution

This Role Would Be Responsible For

Extracting and analyzing user configurations from the legacy PBX
Mapping user profiles, DIDs, line appearances, call flows, hunt groups, call queues, voicemail settings, and routing policies
Translating legacy telephony settings into the new PBX/Teams voice architecture
Supporting bulk user migrations and validation testing

Essential Skills

Three (3) years' experience as a System Analyst and /or Telecommunications Specialist/Engineer; and
Three (3) years' experience with large, complex telecommunication systems that include hardware, software and documentation deliverables;

Desired Skills

Experience with wireline technology solutions, from legacy to leading edge (including but not limited to Nortel, Avaya, Microsoft);
Experience with Unified Communications solutions (including, but not limited to, Avaya, Microsoft, Polycom);
Proven experience with large scale, corporate wide project implementations;
Knowledge of project management processes and experience with PM documentation;
Proven knowledge of system acquisition and methodologies and quality standards;
Excellent verbal and written communication skills to communicate both internally and externally with personnel at all levels.

Job Type & Location

This is a Contract position based out of Calgary, AB.

Pay And Benefits

The pay range for this position is $45.00 - $60.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Workplace Type

This is a hybrid position in Calgary,AB.

À propos de TEKsystems et TEKsystems Global Services

Nous sommes un fournisseur de services aux entreprises et de technologies. Nous accélérons la transformation de nos clients. Notre compétence en stratégie, conception, exécution et opérations libère la valeur de lentreprise par un éventail de solutions. Nous sommes une équipe de 80 000 personnes qui collaborent avec plus de 60 000 clients, notamment 80 % du Fortune 500 en Amérique du Nord, Europe et Asie, qui collaborent avec nous dans le cadre de nos capacités full-stack et notre rythme. Nous sommes des penseurs stratégiques, des collaborateurs pratiques qui aident les clients à exploiter le changement et maîtriser le dynamisme de la technologie. Nous bâtissons le futur en livrant les résultats et en créant un impact positif dans nos communautés mondiales. TEKsystems et TEKsystems Global Services sont des entreprises dAllegis Group. Découvrez dautres informations à TEKsystems.com.

Ordonnance sur légalité des chances de San Francisco: Conformément à lOrdonnance sur légalité des chances de San Francisco, pour tous les postes situés dans la ville et le comté de San Francisco, nous examinerons les candidatures des personnes qualifiées ayant un casier judiciaire ou des antécédents criminels.

Utilisation de lintelligence artificielle (IA): Nous pouvons utiliser lintelligence artificielle (IA) pour soutenir certaines étapes de notre processus dembauche, notamment la recherche, la présélection et lévaluation des candidatures. LIA aide à analyser les candidatures et les qualifications, mais les décisions finales sont prises par notre équipe de recrutement. En soumettant votre candidature, vous reconnaissez et acceptez que celle-ci puisse être examinée à laide doutils dIA.

About TEKsystems And TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.econnaissez et acceptez que celle-ci puisse être examinée à laide doutils dIA.

Apply About employer

More about this job

Responsibilities

Analyze user telephony configurations on the legacy PBX and translate them into the next-generation PBX environment supporting Microsoft Teams Phone. Support bulk user migrations, validate configurations, and resolve issues after cutover.

Requirements

Requires at least three years of experience as a systems analyst, telecommunications specialist, or telecommunications engineer, plus three years working with large, complex telecommunications systems. Desired qualifications include experience with wireline and unified communications technologies, large-scale implementations, project management processes, system acquisition methodologies, quality standards, and strong communication skills.

Skills

Telecommunications Systems Analysis
Microsoft Teams Phone
PBX Migration
User Profile Mapping
Direct Inward Dialing (DID) Assignments
Voice Policies
Call Routing
Hunt Groups
Call Queues
Voicemail Configuration
Validation Testing
Migration Support
Unified Communications
Legacy Telephony Systems
Quality Standards

Visa sponsorship

Not detected in the job text

Keywords

Telecommunications
Systems Analysis
Microsoft Teams Phone
PBX
Legacy PBX
PBX Migration
Unified Communications
Wireline Technology
Nortel
Avaya
Polycom
User Profiles
Direct Inward Dialing (DID)
Line Appearances
Voice Policies
Call Flows
Call Routing
Hunt Groups
Call Queues
Voicemail
Bulk User Migration
Validation Testing
Post-Cutover Support
Large-Scale Implementations
Project Management
System Acquisition
Quality Standards

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