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Added 2 mins ago
CL
Assistant Manager, Risk and Resilience
Canada Life
Winnipeg, MB
- Full-time
…governance, business continuity, or a related discipline within financial…
Added 2 mins ago
CL
Assistant Manager, Risk and Resilience
Canada Life
London, ON
- Full-time
…governance, business continuity, or a related discipline within financial…
Added 2 mins ago
CL
Assistant Manager, Risk and Resilience
Canada Life
Toronto, ON
- Full-time
…governance, business continuity, or a related discipline within financial…
Added 2 mins ago
CN
Manager, Nuclear Materials and Safeguards Management
Canadian Nuclear Laboratories
Chalk River, ON
- Full-time
Monitoring and reporting on new/changing regulations, technical matters and technological developments in International Atomic Energy Agency (IAEA) safeguards (e.g. seals, data analysis)…
Added 12 mins ago
T
Actuarial Analyst I
TD
Montreal, QC
- Full-time
As part of TD Bank Group, one of Canada's largest financial institutions, at TD Insurance, we care for Canadian families, making it easy to get the best advice, protection, and support in…
Added 20 mins ago
HR
Senior Realty Officer
Halton Region
Oakville, ON
- Full-time
Reporting to the Manager of Realty Services, this role will support project delivery teams in the acquisition of property required to implement major municipal infrastructure projects.
Added 20 mins ago
A
Engineering Manager
Actalent
Toronto, ON · Etobicoke, ON
- $120,000 to $147,000 CAD / year
- Full-time
The Engineering Manager plays a critical role in delivering the site's engineering strategy, capital investment program, and technical capability development. Reporting to the Head of…
Added 20 mins ago
TG
Technology Partner, Finance
TMX Group
Toronto, ON
- Full-time
The Technology Partner serves as the dedicated Single Point of Contact (SPOC) and strategic relationship manager between Corporate Finance functions (Finance, Accounting, FP&A, Tax,…
Added 20 mins ago
DD
GROUP 15 - TRANSPORTATION ROUTE ANALYST (TEMPORARY OPPORTUNITY)(EXTERNAL)
Durham District School Board
Whitby, ON
- Temporary
Reporting to the Manager of Operations, Durham Student Transportation Services, the position is responsible for the planning of safe and efficient transportation of students daily,…
Added 25 mins ago
P
Retail Operations Manager
PetSmart
Winnipeg, MB
- Full-time
Added 25 mins ago
D
Senior Manager, Finance Business Partner
Deloitte
Toronto, ON
- Full-time
As a Senior Manager leading a team within the Finance Business Partner team, you will play a leadership role in strategic planning and forecasting, financial reporting, and analytical…
Added 27 mins ago
Manager Process Excellence
The Canada Life Assurance Company
Winnipeg, MB · London, ON
Reporting to the Director, Process Excellence, The Manager is responsible for process transformation and continuous improvement in core operational areas.
Added 30 mins ago
TU
Finance Manager and Strategic Financial Analyst
The University of British Columbia
Kelowna, BC
- $8,087.08 to $12,117.08 CAD / month
- Full-time
Reporting to the Associate Director, Finance, with a dual reporting relationship to the Senior Finance Manager, the Finance Manager and Strategic Financial Analyst works closely with the…
Added 30 mins ago
TU
Senior Manager, Faculty HR
The University of British Columbia
Vancouver, BC
- $8,810.92 to $13,202.5 CAD / month
- Full-time
Working with the Director, Human Resources, the Senior Manager assists in the development of labour relations strategies and policies affecting faculty in the Faculty of Medicine (FoM).…
Added 30 mins ago
CL
Sr. Manager Vendor Marketing & Brand Partnerships
Chatters Limited Partnership
Toronto, ON
- Full-time
Strong commercial judgment and financial acumen, including experience managing budgets, contracts, forecasts, spending, and performance reporting.
Added 34 mins ago
GH
Field Operations Manager
Grill Hero
Mississauga, ON
- $55,000 to $65,000 CAD / year
- Full-time
Grill Hero is North America’s trusted brand for premium BBQ cleaning, repair, and maintenance services. What started as a small summer venture has grown into a franchise system built around…
Added 34 mins ago
MB
Senior Construction Project Manager
MBI Brands
Markham, ON
- Full-time
The Senior Project Manager, Construction is responsible for leading the planning, execution, and delivery of Quick Service Restaurant (QSR) construction projects for Mary Brown’s Chicken…
Added 39 mins ago
CC
Director of Finance
Crozier: Consulting Engineers
Toronto, ON
- Full-time
Reporting to the President, the Director of Finance will serve as Crozier’s lead finance executive and be responsible for oversight of all finance, accounting, treasury, and reporting…
Added 39 mins ago
BH
Senior Field Manager (Thermal Plant) - Campbell River
BC Hydro
Campbell River, BC
- $131,100 to $165,800 CAD / year
- Full-time
Strong financial experience including facility cost control, variance analysis and reporting.
Added 39 mins ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Reporting to the Vice President, Corporate Services & Chief Financial Officer, the Manager, Finance, Performance and Analytics supports the hospital's strategic objectives, performance…
Added 39 mins ago
VB
Financial Reporting Manager
Vaco by Highspring
Vaughan, ON
- Full-time
A high-growth industrial and environmental services leader operating across North America is seeking a Manager, Corporate Financial Reporting to join its corporate head office team.
Added 41 mins ago
OH
Billing Compliance Specialist - Operations
Osler, Hoskin & Harcourt LLP
Toronto, ON
- Full-time
Reporting to the Manager, Billing Compliance, the Billing Compliance Specialist is responsible for assisting in all phases of intake and client billing requirements. This role will work…
Added 43 mins ago
CO
Case Presenter
City of Toronto
Toronto, ON
- Full-time
Toronto Employment and Social Services (TESS) provides financial, social supports to social assistance recipients and City of Toronto residents. Eligibility decisions are made in accordance…
Added 45 mins ago
R
Content Strategist
Ratehub
Remote, Canada
- Full-time
- Remote
We’re a company on a mission. We are a unique Canadian Fintech that is the one-stop shop for all financial needs of the consumer: Save, Spend, Borrow, Invest, and Protect. Every single team…
Added 45 mins ago
OS
Business Analyst
Ontario Securities Commission
Toronto, ON
- Full-time
Reporting to the Manager, Regulatory Platforms or Head of Digital Platforms, the Business Analyst will be responsible for defining and documenting business needs and processes, as they…

TekWissen ®

Application Production Support Analyst

Montreal, QC, Canada

$52 to $74 CAD / hour · Contract

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Applications open in a new tab.

Job details

Pay: $52 to $74 CAD / hour
Job type: Contract
Apply by: Nov 14, 2026
Experience: Support role experience required (>5 years’ experience)
Posting language: English
Posted: Oct 15, 2026

Original job description

Job Title: Application Production Support Analyst

Location: Montreal, QC H3A 2A6

Duration: 12 Months

Job Type: Temporary Assignment

Work Type: Onsite

Pay Rate: CAD$52.00-$74.00/HR

Overview:

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is a company who is a provider of banking and financial services. The company operates through two divisions, Retail Banking and Services, and Corporate and Institutional Banking.

Job Description:

The APS Analyst (“Analyst”) is responsible and accountable for daily support and health of the production environment for multiple applications in the APS Functions portfolio.
Such tasks include change, user request, incident, and problem management for the department.
As required, functional support and user setup may be performed.
The Analyst shall serve on a team which acts as the first point-of-contact (Level 1 and 2): the role will be to receive, to record, and to understand issues, to fix known issues, suggest improvements, route unknown issues to Level 3 support staff, and to then communicate the resolution to the requestor.
Assist the user community to resolve technical issues.
Coverage during weekend and off-hours are on an "as needed" basis.
The position will be required to work off normal working hours.

Level 1 and 2 Support:

Active monitoring of production activities
Perform remediation steps when required
Interface with external IT communities to resolve incidents
Work with development community for Level 3 incident escalations
Log work and effort in support tracking application and work with team and management to reduce recurring issues
Available for after-hours support activities, when necessary

Change and Request Management:

Responsible and accountable for changes to the production environment for NAR applications
Work with development community for release prioritization
Ensure that requests for change adhere to Group and Department Policies
Available for after-hours and/or weekend change activities, when necessary

Reporting & Special Projects:

Participate in project elaboration phases to ensure application production team is aware of upcoming changes, and the team has required skills for supporting changes post-release
Regular reporting to line manager for prioritization and escalation
Conduct and participate in meetings with related communities
Perform control result analysis and reporting and take up corrective actions as needed
As required, take up project management responsibilities for special projects.

The strengths and skills that will help you succeed:

TRAINING AND OCCUPATIONAL EXPERIENCE:

Support role experience required (>5 years’ experience)
Experience in Banking / Financial sector preferred
Knowledge Core Banking applications and/or data warehousing preferred
DevOps knowledge will be an advantage

ESSENTIAL SPECIFIC REQUIREMENTS:

Strong database skills (Oracle, MS SQL)
Unix/Linux hands on experience with knowledge of day-to-day commands
Scripting experience (Shell, powershell, …)
Scheduling tools (Autosys)
Monitoring tools (Sysload, Geneos)
Collaboration Frameworks (SharePoint)
File transfer protocols
Prior experience in a banking environment will be an advantage

SKILLS AND BEHAVIOURS:

Strong communication skills (written and verbal)
Good organizational skills
Basic office software literacy (Microsoft Office, etc.)
Professional attitude and good interpersonal behavior
Autonomy and adaptability; must be able to take initiative and be proactive
Global financial products knowledge, a plus
Project management skills, a plus

TekWissen® Group is an equal opportunity employer supporting workforce diversity.

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More about this job

Responsibilities

Provide Level 1 and 2 production support for multiple applications, including monitoring, incident remediation, user requests, and escalation of unresolved issues to Level 3 teams. Manage production changes and requests, coordinate with development and IT teams, report on controls and recurring issues, and support project and release readiness.

Requirements

Requires more than five years of support experience, with banking or financial-sector experience and knowledge of core banking applications or data warehousing preferred. Essential technical skills include Oracle and Microsoft SQL databases, Unix/Linux commands, scripting, scheduling and monitoring tools, and strong communication and organizational abilities.

Skills

Production Support
Incident Management
Problem Management
Change Management
Oracle
Microsoft SQL Server
Unix/Linux
Shell Scripting
PowerShell
AutoSys
Sysload
Geneos
File Transfer Protocols
Banking Applications
Database Skills
Communication

Visa sponsorship

Not detected in the job text

Keywords

Application Production Support
Level 1 Support
Level 2 Support
Production Monitoring
Incident Management
Problem Management
Change Management
Request Management
Oracle
Microsoft SQL Server
Unix/Linux
Shell Scripting
PowerShell
AutoSys
Sysload
Geneos
SharePoint
File Transfer Protocols
Core Banking
Data Warehousing
DevOps
Release Management
Control Analysis
Project Management
Banking
Financial Services

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