System Support Analyst II CAN

Description

Summary: Install, configure, and support an organization?s local area network (LAN), wide area network (WAN) and Internet system or a segment of a network system. Responsible for monitoring network to ensure network availability to all system users. Education/Experience. Associate degree in computer related field required. Bachelor degree in computer science preferred. 2 to 4 years experience required. Skills and Competencies: Verbal and written communication skills, problem solving skills, customer service and interpersonal skills. Ability to work independently and manage one?s time. Ability to identify, interpret and evaluate system and network requirements. Knowledge of computer hardware and software as it related to LAN/WAN. Major Job Duties and Responsibilities: Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations. Perform data backups and disaster recovery operations. Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary. Configure, monitor and maintain email applications or virus protection software. Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use. Plan, coordinate, and implement network security measures to protect data, software, and hardware. Perform other duties as assigned. *CompuCom supports Employment Equity and Diversity*

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Additional Details

• Canadian Training Requirement: : CompuCom Canada is committed to Health & Safety and will enroll temps in mandatory company training and any additional client driven requirements. This training must be completed within the first 30 days of assignment.
• Driving Required? : No
• Assignment Type : CONTRACT
• Canadian Diversity Clause : CompuCom Canada is committed to employment equity and diversity in the workplace, and welcomes all qualified applicants, including aboriginal peoples, persons with disabilities, members of visible minorities and women.
• Will expenses be required for this position? : No
  
  

Qualification Assessment Nice to Have Certification

CCNA

0 (0 - No Familiarity) of 5 (5 - Expert)

and 0 years

CompTIA A+

0 (0 - No Familiarity) of 5 (5 - Expert)

and 0 years

CompTIA Network +

0 (0 - No Familiarity) of 5 (5 - Expert)

and 0 years

CompTIA PDI +

0 (0 - No Familiarity) of 5 (5 - Expert)

and 0 years

CompTIA Security +

0 (0 - No Familiarity) of 5 (5 - Expert)

and 0 years

CompTIA Server +

0 (0 - No Familiarity) of 5 (5 - Expert)

and 0 years

HP Laptop/Desktop Warranty Certified

0 (0 - No Familiarity) of 5 (5 - Expert)

and 0 years

HP Printer Warranty Certified

0 (0 - No Familiarity) of 5 (5 - Expert)

and 0 years

HP Server Warranty Certified

0 (0 - No Familiarity) of 5 (5 - Expert)

and 0 years

IBM/Lenovo Laptop/Desktop Warranty Certified

0 (0 - No Familiarity) of 5 (5 - Expert)

and 0 years

IBM Server Warranty Certified

0 (0 - No Familiarity) of 5 (5 - Expert)

and 0 years

Xerox Certified w/TCN Number

0 (0 - No Familiarity) of 5 (5 - Expert)

and 0 years

Hardware/Software Support

Deskside Support Experience

0 (0 - No Familiarity) of 5 (5 - Expert)

and 0 years

Desktop Break/Fix Experience

0 (0 - No Familiarity) of 5 (5 - Expert)

and 0 years

Field Technician Dispatch Experience

0 (0 - No Familiarity) of 5 (5 - Expert)

and 0 years

Laptop Break/Fix Experience

0 (0 - No Familiarity) of 5 (5 - Expert)

and 0 years

Networking Experience

0 (0 - No Familiarity) of 5 (5 - Expert)

and 0 years

Printer Break/Fix Experience

0 (0 - No Familiarity) of 5 (5 - Expert)

and 0 years

Server Break/Fix Experience

0 (0 - No Familiarity) of 5 (5 - Expert)

and 0 years

TekWissen is an emerging global human capital, recruitment and IT services organization. Operating since 2009, we draw upon more than a decade of staffing experience to deliver critical talent acquisition solutions and IT engagements for our clients. We re founded on a culture that is passionate about delivering tailored solutions, that create lasting partnerships.

Our global footprint covers six countries: United States, Canada, Australia, India, United Kingdom and the Philippines. This allows us to work in close partnership with organizations and manage everything from global talent needs with demanding resourcing strategies, to single sites with lower recruitment volumes.

TekWissen is an equal opportunity employer supporting workplace diversity.