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Added 1 hour ago
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Agent au service à la clientèle
Physipro
Sherbrooke, QC
- Full-time
Under the supervision of the Administrative Director, the Senior Customer Service Agent is responsible for providing Physipro‘s English-speaking and French-speaking clientele with…
Added 1 hour ago
L&
Lessons Coordinator
Long & McQuade Musical Instruments
Longueuil, QC
- Full-time
You will be responsible for managing and administering all aspects of the Music Lesson Centre. Working with the Director of Music Education, you will ensure consistent application of the…
Added 1 hour ago
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procurement director
Iqbal Foods
Toronto, ON · Scarborough, ON
- Full-time
Lead sales team in building relationships with business clients and manage negotiations of sales contracts
Added 1 hour ago
L&
Lessons Coordinator
Long & McQuade Musical Instruments
Longueuil, QC
- Part-time
You will be responsible for managing and administering all aspects of the Music Lesson Centre. Working with the Director of Music Education, you will ensure consistent application of the…
Added 1 hour ago
Chief Estimator
State Window Corporation
Vaughan, ON
Reports directly to the Director of Estimating. The Chief Estimator is responsible for supporting, guiding and mentoring Estimators and managers on day-to-day activities to help deliver a…
Added 2 hours ago
Accounting Manager
Adventurer Manufacturing
BC · Abbotsford, British Columbia
…management, inventory accounting, accounts payable and receivable, sales tax compliance, internal controls, and financial processes supporting retail, installation, service, and product…
Added 2 hours ago
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BDR Director, North America
Sidetrade
Calgary, AB
- Full-time
We are looking for a Business Development Director to accelerate the Double-Digit Growth of the most compelling Artificial Intelligence Software Company! If you are a seasoned Business…
Added 3 hours ago
TL
Logistics Coordinator
Transx Ltd
Rosser, MB · Mississauga, ON
- Full-time
The TransX Group of Companies has an exciting opportunity for a Logistics Coordinator to join our Sales & Marketing department in Winnipeg. Reporting directly to the Director of Logistics…
Added 3 hours ago
TL
Freight Receivable Supervisor
Transx Ltd
Rosser, MB
- Full-time
Cross-Functional Alignment: Spearhead resolutions with Sales, Operations, and Traffic departments to resolve systemic customer account and operational issues. Escalate critical, high-level…
Added 3 hours ago
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Director, Corp. Partnerships, Western Regions
Canadian Cancer Society
Calgary, AB
- Full-time
Job Title: Director Corporate Partnerships Western Region & National New Business Development
Added 3 hours ago
NB
Director Regional Business Development Insurance
National Bank of Canada
Montreal, QC
- Full-time
A career as a Director, Regional Business Development, Insurance within the National Bank Insurance team means acting as a strategic leader responsible for insurance business development…
Added 3 hours ago
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Estimator - Maternity Leave
WGI Group
Edmonton, AB
- Contract
Reporting to the Director of Sales, the Estimator builds and maintains strong relationships with existing customers in their assigned region. The role involves working closely with both…
Added 3 hours ago
WG
Controller
WGI Group
Winnipeg, MB
- Full-time
Reporting to the Director of Finance, the Controller is a hands-on leader who combines strong technical accounting knowledge with sound business judgment. You'll have the opportunity to…
Added 6 hours ago
AC
Director of Sales
ATS Corporation
Toronto, ON
- Full-time
The Director of Sales role is responsible for developing the selling strategies for the company within North America and leading a team of account / territory managers for Paxiom,…
Added 7 hours ago
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Associate Director, Finance
FPS Food Process Solutions Corporation
Richmond, BC
- Full-time
We are seeking an experienced and strategic Associate Director, Finance to join our Finance team. The successful candidate will be responsible for leading the Company's financial and tax…
Added 7 hours ago
LC
Associate Product Manager
Loblaw Companies Limited
Brampton, ON
- Full-time
Create and analyze reports from Microstrategy, ABI and SAP retail and builds weekly sales reports for PM & Director
Added 7 hours ago
L&
Lessons Coordinator
Long & McQuade Musical Instruments
Courtenay, BC
- Full-time
You will be responsible for managing and administering all aspects of the Music Lesson Centre. Working with the Director of Music Education, you will ensure consistent application of the…
Added 8 hours ago
ET
Director, Analog IC Design
ESS Technology, Inc.
Kelowna, BC
- Full-time
As Director, Analog IC Design, you will set the technical direction and lead the analog design group, while remaining hands-on with circuit design. Responsibilities include:
Added 9 hours ago
L&
Lessons Coordinator
Long & McQuade Musical Instruments
Chilliwack, BC
- Full-time
You will be responsible for managing and administering all aspects of the Music Lesson Centre. Working with the Director of Music Education, you will ensure consistent application of the…
Added 9 hours ago
Director, Enterprise Sales, Public Sector
Databricks
Ottawa, ON
We are looking for an Enterprise Sales Director to lead our growing Public Sector business in Ottawa. Leading a team of Enterprise Named and Strategic Account Executives, you will be…
Added 11 hours ago
SC
Manager, Marketing
Sports Careers
Vancouver, BC
- Full-time
…plan that support the goals and initiatives of CSE’s ticket sales, community, retail, and fan engagement…
Added 11 hours ago
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Director of Data
Pebl
Remote, Canada
- $191,452 to $252,000 CAD / year
- Full-time
- Remote
We are seeking a highly technical, deeply analytical, and aggressively innovative Director of Data to lead our data strategy, infrastructure, and AI integration. You will not just be…
Added 11 hours ago
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Temporary Sales Associate
Coach
Burnaby, BC
- Part-time
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make…
Added 12 hours ago
TB
Supervisor, Stewardship Field Services (Golden Horseshoe)
The Beer Store
Bolton, ON
- Full-time
…1927 and today, The Beer Store is the primary distribution and sales channel for beer in Ontario and is owned by 28+ Ontario-based brewers! Through our Retail Stores, Distribution Centres,…
Added 12 hours ago
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Assistant Marketing Manager
Agropur
Longueuil, QC · St-Hubert Campus
- Full-time
Reporting to the Senior Director, Marketing and Product Portfolio, the Assistant Marketing Manager supports the strategic development of the Cheese & Butter category. The Assistant…

Teledyne Technologies Incorporated

Customer Service Manager

Waterloo, ON, Canada
Canada - Waterloo, ON, Canada

$83,600.00-$111,500.000 · Full-time

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Job details

Pay: $83,600.00-$111,500.000
Job type: Full-time
Posting language: English
Posted: Sep 30, 2026

Original job description

Be visionary

Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.

We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.

Job Description

Our Company is built on employee mutual commitment and respect, enthusiasm and progress.

Teledyne Digital Imaging is a subsidiary of Teledyne Technologies Inc., a U.S. publicly listed enterprise, and specializes in the manufacture, design, research and development of high-performance CMOS and CCD image sensors and modular expandable cameras. Teledyne Digital Imaging's products are used worldwide in machine vision, document scanning, image capture, surveillance, process monitoring, manufacturing inspection, medical imaging, and multimedia.

We are looking for a seasoned Customer Service Manager to join our team on a 14-month contract. Reporting to the Director of Sales Operations and Planning, the successful candidate will oversee the international Customer Service teams for the Teledyne Machine Vision Camera Group and Teledyne Optech, driving service excellence, team performance, and customer satisfaction across multiple regions.

What You Will Do:

Directly manage an international team of Customer Service Representatives located in Canada, Japan, and Germany across multiple divisions within the MVC Group
Oversee all aspects of order acceptance and entry including:
- Verifying customer purchase orders to an established acceptance standard
- Entering and maintaining sales orders into ERP (SAP)
- Processing customer returns RMAs
- Vetting and setup of new customers (trade compliance screening, account creation etc.)
- Communicating schedule changes and other order related updates to the internal sales team and external customers
- Answering non-technical customer questions including order status and schedule
- Supporting the sales team and customers as needed

What You Need:

5 years of Customer Service or similar team management experience (technology manufacturing space preferred)

Extensive knowledge of ERP systems (SAP Preferred) with a focus on sales orders and RMAs

Strong interpersonal skills and intercultural awareness
Ability to operate within and switch between multiple business contexts and systems
Familiarity with MS Office applications, especially Outlook and Excel
Experience managing international teams with diverse background is a plus

What we offer

Competitive compensation and comprehensive health benefits
Progressive vacation plan and paid holidays
Retirement savings plans with company match
Educational assistance and career development support
Opportunities to work on globally impactful technologies

What happens next

Apply online and our Talent Acquisition team will review your application. Selected candidates will be contacted for next steps, including interviews and assessments as needed.

This position is being posted in response to an existing vacancy within our organization

Teledyne Digital Imaging does not use AI tools to assist in the Screening, Assessing and Selecting of candidates for this role

Salary Range:

$83,600.00-$111,500.000

The anticipated salary range listed for this role is only an estimate. Actual compensation for successful candidates is carefully determined based on several factors including, but not limited to, location, local regulations (such as minimum wage), education/training, work experience, key skills, and type of position.

Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.

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More about this job

Responsibilities

The Customer Service Manager will oversee international teams across multiple divisions to drive service excellence and customer satisfaction. Responsibilities include managing order entry, processing returns, and ensuring trade compliance while supporting the sales team.

Requirements

Candidates must have at least 5 years of experience in customer service or team management, preferably within the technology manufacturing sector. Proficiency in ERP systems like SAP and strong interpersonal skills are essential for this role.

Skills

Team management
Customer service
ERP systems
SAP
Order management
RMA processing
Trade compliance
Interpersonal skills
Intercultural awareness
MS Office
Outlook
Excel
Sales operations
Process monitoring
Manufacturing inspection

Benefits

Health benefits
Vacation plan
Paid holidays
Retirement savings plans
Company match
Educational assistance
Career development support

Visa sponsorship

Not detected in the job text

Keywords

Customer Service Manager
Teledyne Technologies
Machine Vision
CMOS
CCD
Image sensors
ERP
SAP
RMA
Trade compliance
Order acceptance
Manufacturing
Aerospace
Defense
Medical imaging
Process monitoring
Team leadership
International management
Sales operations
Contract role

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