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Added 1 min ago
Foodservice Sales Manager
Lagoon Seafood / Fruits de mer Lagoon
Toronto, ON · Greater Toronto Area, Canada
Full-time
Since 1992, Lagoon Seafood has grown from a family business into a leading Canadian seafood company specializing in the processing, distribution, import and export of fresh, frozen and…
Added 1 min ago
Executive Assistant & Operations Manager
Bennett Church Hill Capital Inc.
Ottawa, ON
Full-time
…investing across private equity, venture capital, and public markets. The organization focuses on deploying patient, long-term capital into companies that address meaningful, global…
Added 2 mins ago
Senior Manager - Financial Crime Intelligence - Intelligence, Enterprise Corporate Security
Scotiabank
Toronto, ON
…decision-making to mitigate risk and protect the Bank, ensuring business strategies, plans and initiatives are executed / delivered in compliance with governing regulations, internal…
Added 2 mins ago
Assistant Manager, Trade Finance Operations, Global Transactions Banking - Toronto
Scotiabank
Toronto, ON
Assist TFO manager to build a high-performance environment and implement a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work…
Added 2 mins ago
Technology Partner, Human Resources
TMX Group
Toronto, ON
Full-time
…Exchange, and numerous innovative organizations enhancing capital markets. United as a global team, we’re connecting cross-functionally, traversing industries and geographies, moving…
Added 32 mins ago
Sales Manager
Powergroup Resources
ON · Saint Ann's, ON
Full-time
On behalf of Spring Creek Quail Farms, we are seeking an experienced Sales Manager to join their growing team.
Added 1 hour ago
Global Account Manager
Cogent Communications
Toronto, ON · North York, ON
Full-time
…all-optical IP network backbone provides IP services in over 228 markets globally. Since its inception, Cogent has unleashed the benefits of IP technology, building one of the largest and…
Added 1 hour ago
National Account Manager
Cogent Communications
Toronto, ON · Greater Toronto Area, Canada
Full-time
…all-optical IP network backbone provides IP services in over 228 markets globally. Since its inception, Cogent has unleashed the benefits of IP technology, building one of the largest and…
Added 2 hours ago
Food and Beverage Operation Manager
Marriott International
Quebec, QC
Full-time
2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the…
Added 2 hours ago
Assistant Manager Food & Beverage Operations
Marriott International
Quebec, QC
Full-time
2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the…
Added 2 hours ago
Senior Delivery Manager, Temporary
Aviso Wealth
Remote, Canada
$120 to $140 CAD / hour
Temporary · Remote
Reporting to the VP, Enterprise Project Management Office, the Senior Delivery Manager will be responsible for leading the successful delivery of strategic initiatives across business and…
Added 2 hours ago
Senior Delivery Manager, Temporary
Aviso Wealth
Remote, Canada
$120 to $140 CAD / hour
Temporary · Remote
Reporting to the VP, Enterprise Project Management Office, the Senior Delivery Manager will be responsible for leading the successful delivery of strategic initiatives across business and…
Added 2 hours ago
Senior Delivery Manager, Temporary
Aviso
Toronto, ON
Temporary
Reporting to the VP, Enterprise Project Management Office, the Senior Delivery Manager will be responsible for leading the successful delivery of strategic initiatives across business and…
Added 4 hours ago
Disputifier - Senior Manager, Finance and Accounting
InTandem Talent
Remote, Canada
$130,000 to $160,000 CAD / year
Full-time · Remote
Serve as the lead thought partner for decision support and business-case analysis on new products, markets, partnerships, and major investments
Added 7 hours ago
Job Board
MainMicro
Montreal, QC · Greater Montreal Metropolitan Area
Full-time
MainMicro is a fast-growing IT reseller serving corporate, OEM, and SLED customers across the US and Canadian markets. Backed by strategic partnerships with the industry's leading…
Added 9 hours ago
ESG-Intern
Husky Technologies
Bolton, ON
Part-time
…to expect a lot and strive for leadership in all of our key markets. We are a company taking on new challenges and for the right people this means exceptional career development…
Added 9 hours ago
Project Manager, Sales Enablement & Executive Customer Engagement
Husky Technologies
Bolton, ON
Full-time
Title: Project Manager, Sales Enablement & Executive Customer Engagement
Added 9 hours ago
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
Full-time
We are looking for a high-impact Finance Manager FP&A to act as a true business partner to our Product Line leadership team.
Added 10 hours ago
Webber - Winter Dispatcher - 407 - Infrastructure Management
Ferrovial
Woodbridge, ON · CAN - Webber - Infra - Woodbridge
Full-time
…Ferrovial shares trade under the ticker symbol FER on two stock markets: Nasdaq in the U.S. (Nasdaq100 Index) and the Spanish Stock Exchanges (IBEX 35). Ferrovial is included in globally…
Added 10 hours ago
Webber - Winter Dispatcher - 407 - Infrastructure Management
Ferrovial
Woodbridge, ON · CAN - Webber - Infra - Woodbridge
Full-time
…Ferrovial shares trade under the ticker symbol FER on two stock markets: Nasdaq in the U.S. (Nasdaq100 Index) and the Spanish Stock Exchanges (IBEX 35). Ferrovial is included in globally…
Added 10 hours ago
Field Service Professional : Full Time (EDMONTON)
The Home Depot Canada
Calgary, AB · Greater Calgary Metropolitan Area
Full-time
…replenishment into company vehicle. Proactively communicate with business partners and leaders regarding customer need including parts and servicing of equipment to provide excellent…
Added 10 hours ago
PROFESSIONNEL, SERVICES SUR LE TERRAIN, CANADA
The Home Depot Canada
Calgary, AB · Greater Calgary Metropolitan Area
Full-time
…replenishment into company vehicle. Proactively communicate with business partners and leaders regarding customer need including parts and servicing of equipment to provide excellent…
Added 11 hours ago
Premier(ère) Associé(e) Technique | Senior Technical Associate
Keurig Dr Pepper
Montreal, QC
Full-time
This list is not exhaustive. Any other related duties as may be assigned by the line manager.
Added 11 hours ago
Associé(e) à la Livraison | Delivery Associate
Keurig Dr Pepper
Sherbrooke, QC
Full-time
This list is not exhaustive. Any other related duties as may be assigned by the line manager.
Added 12 hours ago
Salesforce Technical Architect - Financial Services Cloud, Marketing Cloud & Data360 - Manager
EY
Toronto, ON · Montreal, QC
…working closely with clients and delivery teams to translate business needs into scalable Salesforce…

Teledyne Technologies Incorporated

Customer Service Manager

Waterloo, ON, Canada
Canada - Waterloo, ON, Canada

Pay: $83,600.00-$111,500.000
Job type: Full-time
Posting language: English
Posted: Sep 30, 2026

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Original job description

Be visionary

Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.

We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.

Job Description

Our Company is built on employee mutual commitment and respect, enthusiasm and progress.

Teledyne Digital Imaging is a subsidiary of Teledyne Technologies Inc., a U.S. publicly listed enterprise, and specializes in the manufacture, design, research and development of high-performance CMOS and CCD image sensors and modular expandable cameras. Teledyne Digital Imaging's products are used worldwide in machine vision, document scanning, image capture, surveillance, process monitoring, manufacturing inspection, medical imaging, and multimedia.

We are looking for a seasoned Customer Service Manager to join our team on a 14-month contract. Reporting to the Director of Sales Operations and Planning, the successful candidate will oversee the international Customer Service teams for the Teledyne Machine Vision Camera Group and Teledyne Optech, driving service excellence, team performance, and customer satisfaction across multiple regions.

What You Will Do:

Directly manage an international team of Customer Service Representatives located in Canada, Japan, and Germany across multiple divisions within the MVC Group
Oversee all aspects of order acceptance and entry including:
- Verifying customer purchase orders to an established acceptance standard
- Entering and maintaining sales orders into ERP (SAP)
- Processing customer returns RMAs
- Vetting and setup of new customers (trade compliance screening, account creation etc.)
- Communicating schedule changes and other order related updates to the internal sales team and external customers
- Answering non-technical customer questions including order status and schedule
- Supporting the sales team and customers as needed

What You Need:

5 years of Customer Service or similar team management experience (technology manufacturing space preferred)

Extensive knowledge of ERP systems (SAP Preferred) with a focus on sales orders and RMAs

Strong interpersonal skills and intercultural awareness
Ability to operate within and switch between multiple business contexts and systems
Familiarity with MS Office applications, especially Outlook and Excel
Experience managing international teams with diverse background is a plus

What we offer

Competitive compensation and comprehensive health benefits
Progressive vacation plan and paid holidays
Retirement savings plans with company match
Educational assistance and career development support
Opportunities to work on globally impactful technologies

What happens next

Apply online and our Talent Acquisition team will review your application. Selected candidates will be contacted for next steps, including interviews and assessments as needed.

This position is being posted in response to an existing vacancy within our organization

Teledyne Digital Imaging does not use AI tools to assist in the Screening, Assessing and Selecting of candidates for this role

Salary Range:

$83,600.00-$111,500.000

The anticipated salary range listed for this role is only an estimate. Actual compensation for successful candidates is carefully determined based on several factors including, but not limited to, location, local regulations (such as minimum wage), education/training, work experience, key skills, and type of position.

Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.

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More about this job

Responsibilities

The Customer Service Manager will oversee international teams across multiple divisions to drive service excellence and customer satisfaction. Responsibilities include managing order entry, processing returns, and ensuring trade compliance while supporting the sales team.

Requirements

Candidates must have at least 5 years of experience in customer service or team management, preferably within the technology manufacturing sector. Proficiency in ERP systems like SAP and strong interpersonal skills are essential for this role.

Skills

Team management
Customer service
ERP systems
SAP
Order management
RMA processing
Trade compliance
Interpersonal skills
Intercultural awareness
MS Office
Outlook
Excel
Sales operations
Process monitoring
Manufacturing inspection

Benefits

Health benefits
Vacation plan
Paid holidays
Retirement savings plans
Company match
Educational assistance
Career development support

Visa sponsorship

Not detected in the job text

Keywords

Customer Service Manager
Teledyne Technologies
Machine Vision
CMOS
CCD
Image sensors
ERP
SAP
RMA
Trade compliance
Order acceptance
Manufacturing
Aerospace
Defense
Medical imaging
Process monitoring
Team leadership
International management
Sales operations
Contract role

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