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Added 4 mins ago
T
Data Products Manager
Takeda
Toronto, ON · CAN - Toronto Head Office
- Full-time
Partner with ICC/GCM for scalable delivery. Ensure that DD&T data products and services are delivered by ICC/GCM delivery teams. support organization through the interpretation of…
Added 4 mins ago
TL
Freight Receivable Supervisor
Transx Ltd
Rosser, MB
- Full-time
…providers of premier integrated transportation and logistics services across North America. With 11 locations across Canada and the USA, approximately 900 company employees, and over 4,000…
Added 34 mins ago
MM
Research Analyst
Manitoba Métis Federation
Winnipeg, MB
- $52,211 to $64,271 CAD / year
- Full-time
The MMF seeks to fill one full-time Research Analyst position within our Red River Métis Veterans Department located at 90 Sutherland Ave in Winnipeg, MB. The Research Analyst conducts…
Added 34 mins ago
CM
Senior Financial Analyst
CanCap Management Inc.
Toronto, ON
- $75,000 to $90,000 CAD / year
- Full-time
Founded in 2011, CanCap Group (“CanCap”) is a growing, dynamic national financial services company with offices in downtown Toronto and Mississauga. Operating in all provinces and…
Added 34 mins ago
Financial Analyst - Phy. Compensation & Recon
WELL Health Technologies Corp
Vancouver, BC
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Database analyst (DBA)
Richards Packaging Inc
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Collect data to identify areas for improvement within an organization’s IT infrastructure
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- Full-time
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Assess physical and technical security risks to data, software and hardware
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Analyste Des Systèmes D'affaires (BSA) / Business Systems Analyst (BSA)
TEKsystems
Montreal, QC
- $80 to $90 CAD / hour
- Contract
Business Systems Analyst | Microsoft Dynamics 365 Finance & Operations
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Vision Capital Corporation
Toronto, ON
- From $87,500 CAD / year
- Full-time
- On-site
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MG
Technical Analyst, Database
Michael Garron Hospital
Toronto, ON
- Full-time
Reporting to the IT Manager – Technical and Client Services, the Technical Analyst is responsible for the effective provisioning, installation, configuration, operation, security, access…
Added 2 hours ago
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Analyst, Data Governance
Canadian Tire Corporation
Oakville, ON
- Full-time
Promote data literacy by developing materials and conducting training on best practices.
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National Bank of Canada
Montreal, QC
- Full-time
A career as a Chief Analyst in the Financial Performance Management team at National Bank means serving as a Financial Analysis and Business Analytics Specialist. This position allows you…
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New Analyst Program
Clarity
Vancouver, BC
- $65,000 to $85,000 CAD / year
- Full-time
We're looking for exceptional new graduates and early career professionals to join Clarity as a New Analyst in June 2027. This is an opportunity to accelerate your career by working…
Added 3 hours ago
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Senior Analyst, Sales & Trading
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Vancouver, BC
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Saint John, NB
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TD
Markham, ON · Toronto, ON · Montreal, QC
- Full-time
Present data-driven insights to the manager to support informed decision-making and drive business growth.
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Research Analyst - Valuation & Advisory
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- Full-time
…internationally recognized as an industry leader in real estate services. As one of the largest commercial real estate services firms in the world, C&W has extensive market knowledge,…
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Toronto, ON
- Full-time
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Solti solutions TI
Sherbrooke, QC
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Sr. Technical Analyst, MarTech
Manulife
Toronto, ON
- Full-time
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Asset Liability Management (ALM) Senior Financial Analyst
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Oakville, ON · Toronto, ON
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The Asset Liability Management (ALM) Senior Financial Analyst is responsible for supporting the organization's balance sheet management activities through the analysis and monitoring of…
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Inventory Analyst
BGIS
Calgary, AB
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Winter Co-op 2027 - Business Technology
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Toronto, ON
- Full-time
Ability to interpret data, identify patterns, and draw meaningful insights to support business decisions and project planning.
Added 7 hours ago
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Commercial Services Analyst
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Halifax, NS
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We are currently looking for a Commercial Services Analyst to join our Commercial Services team in a permanent position. Reporting to the Commercial Services Manager, you will be…

Teleperformance

Business Analyst

Toronto, ON, Canada
TPCA Toronto, Canada

$54,500 CAD / year

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Job details

Pay: $54,500 CAD / year
Experience: 2-3 years of experience in data reporting and analysis.
Posting language: English
Posted: Sep 25, 2026

Original job description

Join Teleperformance – Where Excellence Meets Opportunity!

Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach.

Why Choose Teleperformance?

We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.

Utilize advanced support technologies and processes engineered to achieve outstanding results.

We cultivate lasting client relationships and make positive contributions to our local communities.

Become Part of an Exceptional Team!

Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.

Job Description

Job Role & Profile: Business Analyst

Advertised as :Business Analyst

About Us

TP is a worldwide leader in client experience management and contact center business process outsourcing. With more than 500,000 employees, development of an efficient and responsible hybrid organization, combining work-from-home and on-site solutions, with around 50% of employees now working remotely. We also provide services in 300 languages and dialects.

Ranked 11th in the world's Top 25 Best Workplaces by Fortune Magazine, in partnership with Great Place to Work®; Best Employer certification earned in 64 countries covering more than 97% of the total workforce.

Our Work Culture

At TP, we remain true to our core values of integrity, respect, professionalism, innovation and commitment.

Autonomous - We encourage and trust your decision-making skills.
Progressive work environment- If you have skills to prove we have all ladders for you to grow
Flexible - We believe in results
Innovative - All ideas matter
Inclusive - Everyone is Included and everyone wins

Annual Base Salary of CAD $54,500

About The Job:

We are seeking a highly motivated and experienced Business Analyst to focus on stakeholder management and communication, and delivering actionable insights through data reporting and analysis for digital advertising sales for AI client. The ideal candidate will combine strong communication skills with solid analytical expertise and data reporting to influence data-driven decisions based on business needs.

Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document)

Manage stakeholder expectations and ensure alignment on deliverables, timelines, and business outcomes.
Build and maintain strong relationships across cross-functional teams and leadership.
Create and deliver business reporting data frameworks and updates using tools for daily, weekly, quarterly and yearly performance reporting to multiple lines of businesses.
Develop a comprehensive global business reporting dashboard using SQL based on business needs.
Conduct trendline and correlation analyses to derive insights and generate sales projections/forecasts.
Perform quartile analysis to inform tactical and strategic approaches for sales performance management.
Conduct root cause analysis to provide continuous insights to stakeholders and leaders.
Establish data capture mechanisms.
Ensure proper Data Management on an ongoing basis.

Job Requirements:

Bachelor’s degree in Business, Data Analytics, Information Systems, or related field.
2-3 years of experience in data reporting and analysis.
Proven track record in stakeholder communication and management, reporting, and data analysis.
Excellent communication and presentation skills - able to summarize data findings into strategic insights.
Data analysis and reporting skills (Google workspace, Excel, Tableau).
Background in a sales data environment, with experience managing KPIs of Sales representatives.
Proficiency in Google Sheets, including pivot tables, conditional formatting, vlookup, etc.
Prior experience in putting together a reporting framework and business review presentations from a data perspective.
Experience working in Business Process Outsourcing and is used to a very fast-paced environment.

Benefits & Perks

Established career path supported by self assessments, virtual training, guided curriculums that allow for vertical and horizontal growth through our multiple lines of business.
2 weeks annual leave.
Continuous learning through progressive training that is specific to your tenure and skills.
Positive and supportive environment
Medical and Dental benefits, Employee Family Assistance Programs, Rewards & Recognitions programs.

Schedule

Fixed schedule Monday to Friday 9am to 6pm
5 days, 100% on site - 75 Eglinton Avenue E, Toronto

Diversity, Equity & Inclusion

TP is home to a global family with various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.

Please note that we may use artificial intelligence (“AI”) tools to support certain aspects of the recruitment process, such as sourcing candidates, reviewing applications, analyzing resumes, and summarizing interviews. These tools are used to assist our recruitment team in evaluating job-related qualifications and do not replace human judgment or decision-making. Employment decisions are not made solely by automated systems. We take steps designed to help ensure that our use of AI tools is appropriate, fair, and consistent with applicable privacy, human rights, and employment laws.

Teleperformance welcomes and encourages applications from people with disabilities. Accommodations

are available on request for candidates taking part in all aspects of the selection process. Should you be

invited to participate in the selection process we are committed to accommodating you to best meet

your needs.

Be One of Our People:
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer

Job Application Accommodation:
If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.

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More about this job

Responsibilities

The Business Analyst will manage stakeholder expectations and deliver actionable insights through data reporting and analysis for digital advertising sales. They are responsible for building global reporting dashboards, conducting trendline and correlation analyses, and performing root cause analysis to support sales performance.

Requirements

Candidates must hold a bachelor's degree in Business, Data Analytics, Information Systems, or a related field. The role requires 2-3 years of experience in data reporting and analysis, along with proficiency in SQL, Excel, and Tableau.

Skills

Stakeholder management
Data reporting
Data analysis
SQL
Google workspace
Excel
Tableau
Sales performance management
Trendline analysis
Correlation analysis
Root cause analysis
Business reporting
Communication
Presentation skills
KPI management

Benefits

Medical benefits
Dental benefits
Employee family assistance programs
Rewards and recognitions programs
Annual leave
Continuous learning

Visa sponsorship

Not detected in the job text

Keywords

Business Analyst
Stakeholder Management
Data Reporting
Data Analysis
SQL
Google Workspace
Excel
Tableau
Sales Data
KPIs
Pivot Tables
Vlookup
Business Process Outsourcing
Digital Advertising
AI
Reporting Framework
Business Review
Sales Projections
Quartile Analysis
Data Management
Performance Management
Strategic Insights
Cross-functional Teams
Data Capture
Trendline Analysis
Correlation Analysis
Root Cause Analysis
Omnichannel Support
Business Intelligence

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