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Added 2 mins ago
UH
Analyst, UKG Workforce Management
University Health Network
Toronto, ON
- Full-time
The Analyst provides business analysis, documentation, testing, data interpretation, and user support to ensure WFM processes and system configuration accurately reflect operational needs…
Added 17 mins ago
KC
Corporate Finance Associate/Experienced Analyst
KPMG Canada
Edmonton, AB
- Full-time
…skills for the future, and take ownership of your career with support at every stage. Join a firm where your career can make a…
Added 17 mins ago
KC
Corporate Finance Associate/Experienced Analyst
KPMG Canada
Edmonton, AB
- Full-time
…skills for the future, and take ownership of your career with support at every stage. Join a firm where your career can make a…
Added 18 mins ago
AA
Business Systems Analyst
AMI Attachments
ON · Hawkesville, Ontario
- Full-time
The Business Systems Analyst bridges business processes, people, data, reporting, and systems by defining business requirements, analyzing current-state and future-state workflows,…
Added 32 mins ago
CH
Analyste, Soutien technique - Bilingual IT Service Desk Analyst - Express Scripts Canada
Cigna Healthcare
Mississauga, ON
- Full-time
Poste : Analyste, Soutien technique - IT Service Desk Analyst
Added 46 mins ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 46 mins ago
A
Responsible Investment Analyst, Temporary
Aviso
Toronto, ON
- $65,000 to $75,000 CAD / year
- Full-time
We're looking to fill an opening for a Responsible Investment Analyst to join our Asset Management team for 6 months.
Added 48 mins ago
VF
Sr. Analyst, Business Intelligence
Village Farms International
Montreal, QC
- Full-time
Added 48 mins ago
AW
Responsible Investment Analyst, Temporary
Aviso Wealth
Remote, Canada
- $65,000 to $75,000 CAD / year
- Full-time
- Remote
We’re looking to fill an opening for a Responsible Investment Analyst to join our Asset Management team for 6 months.
Added 48 mins ago
AW
Responsible Investment Analyst, Temporary
Aviso Wealth
Remote, Canada
- $65,000 to $75,000 CAD / year
- Full-time
- Remote
We’re looking to fill an opening for a Responsible Investment Analyst to join our Asset Management team for 6 months.
Added 1 hour ago
Senior Financial Analyst
Bell
Toronto, ON
We believe in empowering people. That’s why we equip our teams with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part…
Added 1 hour ago
NE
Junior Settlements Data Analyst
Nexus Energy
Toronto, ON
- Contract
In this role, you will support settlement operations, reporting, and data analysis functions critical to the business. You will work cross-functionally with the Trading, Data & IT, and…
Added 1 hour ago
CC
Business Analyst
Critical Control Technologies
Calgary, AB
- Full-time
We are looking for a motivated Business Analyst (BA) to join our team. The successful candidate will support both new initiatives and ongoing system maintenance projects, working closely…
Added 1 hour ago
A
Responsible Investment Analyst, Temporary
Aviso
Vancouver, BC
- $65,000 to $75,000 CAD / year
- Full-time
We're looking to fill an opening for a Responsible Investment Analyst to join our Asset Management team for 6 months.
Added 1 hour ago
M
Senior Analyst, Data Design
Master
Montreal, QC
- Full-time
As a Senior Analyst, Data Design, you'll join the Data Design & Provisioning team within our Data Management Services (DMS) department, supporting both our Canadian and U.S. operations. As…
Added 1 hour ago
Training Business Analyst Sr
Dayforce
Canada
The Senior Business Analyst is a key member of the Government of Canada (GC) Training Delivery team, responsible for the analysis, reporting, systems, processes, and program coordination…
Added 1 hour ago
Bilingual Senior CRM Analyst - MS Dynamics
Nors
Quebec, QC · Mississauga, ON · Laval, Quebec, QC · Missisauga, Ontario, ON
The Senior CRM Analyst - MS Dynamics serves as the functional expert and hands-on owner of the MS Dynamics CRM platform for Nors Canada, combining strong configuration skills with some…
Added 1 hour ago
D
Senior Data Science Advisor
Desjardins
Toronto, ON · Mississauga, ON · Montreal, QC · Levis, QC · Calgary, AB
- Full-time
…conceptual and operational complexity, particularly in the field of claims management, which necessitates the exploration of multiple data sources, as well as the ability to analyze and…
Added 1 hour ago
H
Technical Support Specialist
Hays
Montreal, QC
- Contract
We are looking for a bilingual (French/English) Tech Connect Specialist to provide onsite IT support to employees in a fast-paced professional services environment. This role involves…
Added 2 hours ago
HS
Change Management Analyst
Hire'in Solutions
AB · Alberta, Canada
- Contract
We are seeking an experienced Change Management Analyst to support a complex transformation initiative within the Strategic Procurement Office. This is a hands-on, delivery-focused position…
Added 2 hours ago
BP
Senior Analyst, Finance
Brookfield Properties
Toronto, ON · Brookfield Place
- Full-time
…specialists across functions including finance, human resources, technology, and other shared services that support Brookfield’s real estate operating businesses. Working across sectors –…
Added 2 hours ago
BA
Senior Analyst, Finance
Brookfield Asset Management
Toronto, ON · Brookfield Place
- Full-time
…specialists across functions including finance, human resources, technology, and other shared services that support Brookfield’s real estate operating businesses. Working across sectors –…
Added 2 hours ago
B
Senior Business Analyst (Contract) (Hybrid)
Broadridge
Markham, ON
- $55 to $65 CAD / hour
- Full-time
The Senior Business Analyst will work directly with internal and external clients to gather and document business and functional requirements. They will implement Broadridge…
Added 2 hours ago
CG
Quantitative Risk Analyst
Canada Guaranty
Toronto, ON
- $65,000 to $85,000 CAD / year
- Full-time
Reporting to the Senior Manager, Risk Analytics and Reporting, the Quantitative Risk Analyst will independently conduct quantitative analytics and reporting initiatives that contribute to…
Added 2 hours ago
PS
Senior Analyst, Canada Growth Fund Investment Management (Calgary)
Public Sector Pension Investment Board
Calgary, AB
- Full-time
Assess investment opportunities across multiple sectors, including projects, clean technology, and critical minerals; execute transactions; and support ongoing asset management activities

Teleperformance

Business Analyst

Toronto, ON, Canada
TPCA Toronto, Canada

$54,500 CAD / year

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Job details

Pay: $54,500 CAD / year
Experience: 2-3 years of experience in data reporting and analysis.
Posting language: English
Posted: Sep 25, 2026

Original job description

Join Teleperformance – Where Excellence Meets Opportunity!

Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach.

Why Choose Teleperformance?

We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.

Utilize advanced support technologies and processes engineered to achieve outstanding results.

We cultivate lasting client relationships and make positive contributions to our local communities.

Become Part of an Exceptional Team!

Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.

Job Description

Job Role & Profile: Business Analyst

Advertised as :Business Analyst

About Us

TP is a worldwide leader in client experience management and contact center business process outsourcing. With more than 500,000 employees, development of an efficient and responsible hybrid organization, combining work-from-home and on-site solutions, with around 50% of employees now working remotely. We also provide services in 300 languages and dialects.

Ranked 11th in the world's Top 25 Best Workplaces by Fortune Magazine, in partnership with Great Place to Work®; Best Employer certification earned in 64 countries covering more than 97% of the total workforce.

Our Work Culture

At TP, we remain true to our core values of integrity, respect, professionalism, innovation and commitment.

Autonomous - We encourage and trust your decision-making skills.
Progressive work environment- If you have skills to prove we have all ladders for you to grow
Flexible - We believe in results
Innovative - All ideas matter
Inclusive - Everyone is Included and everyone wins

Annual Base Salary of CAD $54,500

About The Job:

We are seeking a highly motivated and experienced Business Analyst to focus on stakeholder management and communication, and delivering actionable insights through data reporting and analysis for digital advertising sales for AI client. The ideal candidate will combine strong communication skills with solid analytical expertise and data reporting to influence data-driven decisions based on business needs.

Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document)

Manage stakeholder expectations and ensure alignment on deliverables, timelines, and business outcomes.
Build and maintain strong relationships across cross-functional teams and leadership.
Create and deliver business reporting data frameworks and updates using tools for daily, weekly, quarterly and yearly performance reporting to multiple lines of businesses.
Develop a comprehensive global business reporting dashboard using SQL based on business needs.
Conduct trendline and correlation analyses to derive insights and generate sales projections/forecasts.
Perform quartile analysis to inform tactical and strategic approaches for sales performance management.
Conduct root cause analysis to provide continuous insights to stakeholders and leaders.
Establish data capture mechanisms.
Ensure proper Data Management on an ongoing basis.

Job Requirements:

Bachelor’s degree in Business, Data Analytics, Information Systems, or related field.
2-3 years of experience in data reporting and analysis.
Proven track record in stakeholder communication and management, reporting, and data analysis.
Excellent communication and presentation skills - able to summarize data findings into strategic insights.
Data analysis and reporting skills (Google workspace, Excel, Tableau).
Background in a sales data environment, with experience managing KPIs of Sales representatives.
Proficiency in Google Sheets, including pivot tables, conditional formatting, vlookup, etc.
Prior experience in putting together a reporting framework and business review presentations from a data perspective.
Experience working in Business Process Outsourcing and is used to a very fast-paced environment.

Benefits & Perks

Established career path supported by self assessments, virtual training, guided curriculums that allow for vertical and horizontal growth through our multiple lines of business.
2 weeks annual leave.
Continuous learning through progressive training that is specific to your tenure and skills.
Positive and supportive environment
Medical and Dental benefits, Employee Family Assistance Programs, Rewards & Recognitions programs.

Schedule

Fixed schedule Monday to Friday 9am to 6pm
5 days, 100% on site - 75 Eglinton Avenue E, Toronto

Diversity, Equity & Inclusion

TP is home to a global family with various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.

Please note that we may use artificial intelligence (“AI”) tools to support certain aspects of the recruitment process, such as sourcing candidates, reviewing applications, analyzing resumes, and summarizing interviews. These tools are used to assist our recruitment team in evaluating job-related qualifications and do not replace human judgment or decision-making. Employment decisions are not made solely by automated systems. We take steps designed to help ensure that our use of AI tools is appropriate, fair, and consistent with applicable privacy, human rights, and employment laws.

Teleperformance welcomes and encourages applications from people with disabilities. Accommodations

are available on request for candidates taking part in all aspects of the selection process. Should you be

invited to participate in the selection process we are committed to accommodating you to best meet

your needs.

Be One of Our People:
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer

Job Application Accommodation:
If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.

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More about this job

Responsibilities

The Business Analyst will manage stakeholder expectations and deliver actionable insights through data reporting and analysis for digital advertising sales. They are responsible for building global reporting dashboards, conducting trendline and correlation analyses, and performing root cause analysis to support sales performance.

Requirements

Candidates must hold a bachelor's degree in Business, Data Analytics, Information Systems, or a related field. The role requires 2-3 years of experience in data reporting and analysis, along with proficiency in SQL, Excel, and Tableau.

Skills

Stakeholder management
Data reporting
Data analysis
SQL
Google workspace
Excel
Tableau
Sales performance management
Trendline analysis
Correlation analysis
Root cause analysis
Business reporting
Communication
Presentation skills
KPI management

Benefits

Medical benefits
Dental benefits
Employee family assistance programs
Rewards and recognitions programs
Annual leave
Continuous learning

Visa sponsorship

Not detected in the job text

Keywords

Business Analyst
Stakeholder Management
Data Reporting
Data Analysis
SQL
Google Workspace
Excel
Tableau
Sales Data
KPIs
Pivot Tables
Vlookup
Business Process Outsourcing
Digital Advertising
AI
Reporting Framework
Business Review
Sales Projections
Quartile Analysis
Data Management
Performance Management
Strategic Insights
Cross-functional Teams
Data Capture
Trendline Analysis
Correlation Analysis
Root Cause Analysis
Omnichannel Support
Business Intelligence

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